TurboTenant
About TurboTenant
Awards and Recognition
TurboTenant Pricing
TurboTenant is free to use, with many features being accessible to all users. Paid plans start at $99 a year.
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Property Management Software
Most Helpful Reviews for TurboTenant
1 - 5 of 57 Reviews
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
I love TurboTenant!
I have loved having a software that helps me with my rental properties!
PROSKeeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much.
CONSThe amount of time it takes for my tenants rent to be deposited.
Reason for choosing TurboTenant
I like the layout of TurboTenant so much better.
Vendor Response
Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team
Replied February 2022
James
Real Estate, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Great all in one software
All in one platform for advertising and managing your properties. Works great with great customer service.
PROSGreat tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.
CONSSoftware does not support automatic withdrawal for tenant rents.
Reason for choosing TurboTenant
Recommend by a landlord. Looking for a better all around software.
Reasons for switching to TurboTenant
Recommend by a landlord. Looking for a better all around software.
Vendor Response
Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team
Replied February 2022
Shane
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2021
We didn't have the best experience
We wouldn't use them again. We have since asked numerous times for them to stop sending us soliciting emails and while we haven't received any as of yet the day this review is being written we have received them almost every day leading up to it. So just be aware of Turbo Tenants down sides and you determine if Turbo Tenant is worth the chance for you.
PROSWe thought Turbo Tenant had ease of use going for them.
CONSSo we liked the ease of use of Turbo Tenant but heaven forbid you ever have an issue. You likely won't correspond with the same person if you even get a correspondence. We received a notice that our account was suspended and they didn't specify why. We sent them numerous emails inquiring as to why. We did not receive a single response (they don't have a number to call...very odd) and we no longer have access to the database of people that were interested in our rentals. So now Turbo Tenant gets to keep and do god knows what with those client's information. So if you are going to try turbo tenant, I'd highly recommend you figure out how to export the leads to another source to ensure those people's information isn't being used or sold because Turbo Tenant does not have a method of exporting those leads which we felt was a bit odd as well. Other than those issues, Turbo Tenant wasn't all that bad but we've since found a much more user friendly company that allows for exporting applicants via CSV file. Best wishes.
Reasons for switching to TurboTenant
We made the switch because we felt the new company has much better options and their customer service is much, much better than Turbo Tenants.
Vendor Response
Hi Shane, Thank you for taking the time to leave a review and for your feedback - we are sorry to hear about your experience with TurboTenant. We apologize if there was a lack of communication from our side of things - since we are mainly an online company the majority of our support is through chat and email services, however, you can schedule a call with our support manager if necessary. I do want to take this opportunity to clarify a few things - we do not sell any private information and currently do not allow a CSV export of renter leads for privacy reasons. Because we want to protect both our landlords and renters, we are very strict on our policies - if you are curious about why your account was suspended, please reach out to support@turbotenant.com. Again, thank you for your feedback and we are sorry that you did not have a good experience with us - we would be happy to connect to see if we can help you with your questions. Thank you, the TurboTenant Team
Replied May 2021
Paul
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Everything they do, they do well.
Tenant portal and online payment.
PROSTenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.
CONSLacked accounting features That's the only con I can think of.
Reason for choosing TurboTenant
Better feature set than Cozy.
Reasons for switching to TurboTenant
Better screening.
Vendor Response
Hi Paul, Thanks for your review! We are glad you've enjoyed TurboTenant's screening features and marketing. Let us know if you need anything else! Best, TurboTenant Team
Replied July 2020
Tanner
Law Enforcement, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Hands-down the best software I’ve used
Overall one issue and everything else 100% positive. For a free software program that does it all, highly recommended.
PROSI am able to keep up with four different rental properties in one place. I’m able to create a lease for nine dollars, able to have my lease signed electronically and store it digitally. This software lets me know when the lease is about to expire and if I need to make any changes I do not have to pay again. Everything else about this is free! I’m able to keep documents, messages from tenants, previous tenants all in one place.
CONSWorst thing is: if the tenant pays through Turbo tenant, it takes 10 days to deposit into your account. I do not understand this when PayPal/Cash app, Venmo etc. the money is immediately available. However, I do not have to pay through TurboTax and you will be able to manually select that they paid and send a receipt by email.
Vendor Response
Hi Tanner, Thank you so much for the review! We're happy to hear that TurboTenant has helped you manage four properties with ease! Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team
Replied February 2022