WebRezPro Software


 

WebRezPro is a cloud-based property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals.

WebRezPro enables property managers to handle front desk, reservations, housekeeping and accounting through a single interface. The system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes opportunities present in the market.

WebRezPro offers an interface with various programs that front-offices already use. This includes Expedia QuickConnect, Booking.com, TravelClick and others in the Global Distribution System. The solution is mac-friendly and runs on mobile devices as well as tablets. The platform's mobile-based features include electronic signature capture, a mobile booking engine and the ability to manage housekeeping reports.

WebRezPro is deployed over a secure internet connection and does not require the user to install or upgrade the software.

 

WebRezPro - WebRezPro client map
 
  • WebRezPro - WebRezPro client map
    WebRezPro client map
  • WebRezPro - Electronic signature capture
    Electronic signature capture
  • WebRezPro - Cloud property management
    Cloud property management
  • WebRezPro - Web reservation software
    Web reservation software
  • WebRezPro - Mobile booking engine
    Mobile booking engine
  • WebRezPro - Availability calendar
    Availability calendar
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

43 Reviews of WebRezPro

 

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Software Advice Reviews (24)
More Reviews (19)

Showing 1-20 of 24

Dorian from Hotel Adriatik
Specialty: Independent Hotel
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Good for back and front office.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Thirdface party interfaces. Big cost saving. Payment processing. Powerful. Is designed to manage big size properties

Cons

Accounting. System flexible features. The mobile booking engine. Maintenance and housekeeping reports. Layout.

 
 

Misti from Valhalla Resort Hotel
Specialty: Independent Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great software and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Lots of features , great options. Great value for the money. Excellent support team that is a big help

Cons

Would like templates to be a little more customizable without all the HTML text issues , a faster setup by in house so, u can tweak later c not create all from scratch

 
 

Amanda from Summit Ministries
Specialty: Hotel / Resort
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Ugly but good value for cost.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

It's a good value for the cost, but the interface is not update to date or easy to use.

 
 

Laura from White Wing Resort
Specialty: Resort
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a small business with just a couple of handfuls of cabins, I didn't need the same software as a large hotel firm. WebRezPro has broken things down so even my few cabins can be managed.

 
 

Sheryl from Blue palm inn
Specialty: Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Navigation of webrezpro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

at first, it was all too overwhelming. Too much to read and watch videos. But as we were learning the process it started to get quite easy to follow and within a week we were able to do it without support.

Pros

Calendar and reservations are easy to follow. At first, it took us a while to get to know and learn the whole system but in no time our staff got the hang of it.

Cons

Updating housekeeping report. At times it does not work. And applying refunds is a bit tricky we had to learn by trial and error. Plus also calling the customer service to help with the problem.

Advice to Others

Read/watch the tutorials

 
 

William from Mobay Kotch
Specialty: Affordable Housing
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great First Start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The consultation with the representative was smooth and informative.
We have only used this product for one month so far. The software applies perfectly with the system our hostel currently has in place.
Thanks a lot for the help!

 
 

Andrew from Wittington
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great product built and supported in Canada

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We were looking for a solid, reputable software package for online bookings for a small hotel operating in a small Ontario town. After going through all of the big enterprise offerings, the start-ups, and the stale offerings from other companies, WebRez pro was a breath of fresh air on every point. The customer service and experience is top notch. Appreciated this company on all accounts.

Pros

Online, fast, simple, implementation and instruction with ease.

Cons

Although it lacks some of the minor features of the larger systems it is bar far the best product out there for the majority of hotel/motel/boutique operations.

Advice to Others

Spend the time and have a conversation with them, all to often we discount things without actually speaking to somebody and investing some time.

 
 

James from Balsam Resort
Specialty: Resort
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great First Year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We purchased webrezpro in January of of 2016 for our first year as resort owners.The product was easy to set up and worked great for our resort management and point of sale software. The support staff were quick and knowledgeable. I would definitely recommend this product.

Pros

Customers found the booking engine easy to use

Cons

There is no mass email program

 
 

ROBIN from Villa Renaissance
Specialty: Condo Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Villa Renaissance would not be the success it is without WebRezPro!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using your product for our website/condo rentals for the past 2 yrs. and could not be happier. All of your support staff is great. They are very helpful and patient with us. Very responsive to our needs and they get back to us quickly.
Carrie Goode, as well as Patrick V. and Sharon in tech support are just great.
Looking forward to many more yrs. with WebRezPro.

  Response: World Web Technologies Inc., World Web Technologies Inc.

Date: October 2016

October 2016

 

Thank you for taking the time to write such a nice review, Robin. We strive to provide superior customer service and support, so it is very nice to hear that our team has been very responsive to your needs. We will pass along your comments to Carrie, Pat and Sharon, as we know they will appreciate your kind words. As always, please feel free to contact us with any questions you may have.

 
 

Moniek from Victoria Park Lodge
Specialty: Extended-stay

September 2016

September 2016

Easy, straight forward

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Canadian based company, great customer service - willing to help anytime you have questions and concerns.

Likes Least

Billing, not seeing it all in one screen. When an invoice is produced it comes up as a pdf file.

Recommendations

For a smaller property this is a great system to have it all information easily accessible.

 
 

Cristie from Aqua View Motel
Specialty: Motel

July 2016

July 2016

Webrezpro is good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I love how easy it is to work with specially when using the new reservation tab - we can easily see all our available rooms and how much is the total stay in one glance

Likes Least

The only thing we do not like is we keep getting overbooking and we cannot afford to have it all teh time. The system does not refrest quick enough so we can avoid it. We only have 20 rooms to sell and they sell quick.

Recommendations

If the system refresh quick enough to avoid overbooking, we would have stayed

 
 

Ric from Camellia Inn
Specialty: Bed & Breakfast

February 2016

February 2016

Web Rez Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Feature that keeps vacation rental business separate from hotel

Likes Least

Clunky calendar, poor categorization and titles of features

Recommendations

Make sure the reports features and review of changes features work for you.

 
 

Nancy from Siesta Suites Hotel
Specialty: Independent Hotel

August 2015

August 2015

Everything I need and more!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use and pretty easy to get help quickly. Most times within a couple of hours

Likes Least

Some little details I would like to change but the system won't let me

Recommendations

Look for a program to meet your basic needs. The extras are a bonus that you can implement later after you learn the system

 
 

Tiffany from The Lodge at Blue Lakes
Specialty: Lodge

October 2014

October 2014

Almost all we could ask for

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the channel management. It make my reservations so much easier to keep up with than our old system. I don't have to constantly monitor all of the incoming reservations, so it frees my time up to do other things.

Likes Least

There is a fee for everything we want to integrate into the system, such as credit card integration. It may be normal, but it seems a little high to me.

Recommendations

Compare them with other rated software, and ask for a free trial. Then actually use the free trial like it was your reservation system. That way, when you buy it, you know exactly what you are working with. Then, hopefully, there won't be too many unexpected issues.

 
 

Chris from Sea Scape Oceanfront Motel And Apartments
Specialty: Motel

October 2014

October 2014

WebRezPro works great for a small property like ours

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is easy to use. The system often prompts the user along the process. What I really like best is how easy and quick it is to compile motel data, such as our historical occupancy rate, average daily room rate, never overbooking, etc.

Likes Least

Not much, maybe just quicken the time to check in a guest.

Recommendations

Be sure to evaluate the ease of use and what tools and reports are provided to operate the business.

 
 

Julie from Northwoods Home Rentals
Specialty: Vacation Rental

September 2014

September 2014

My software review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love that I can get a booking anytime and I don't have to do anything!

Likes Least

Being a property manager, I have certain requirements and if I need to fall back on something, I have no manual.

Recommendations

It will save you a lot of money over and over for every online booking that comes in automatically.

  Response: World Web Technologies Inc., World Web Technologies Inc.

Date: October 2014

October 2014

 

Thank you very much for your kind review, Julie. We would like to mention that there is indeed a full online WebRezPro user manual found within WebRezPro PMS. You can find the WebRezPro user manual under the "Miscellaneous" tab when you log in to the system.

 
 

Rachel from Wildwood Inn
Specialty: Inn

July 2014

July 2014

WebRezPro

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very easy to use and understand the software.

Likes Least

I wish you could see an entire month of bookings at one time instead of a week-by-week view.

Recommendations

The scheduler tool is very easy to use, as well as the search engine, when searching for a previous client.

 
 

Jaime from The Wildwood Inn
Specialty: Independent Hotel

July 2014

July 2014

Good system; could be more intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's pretty easy to use and reliable.

Likes Least

The interface is outdated and could be more intuitive. For example, if you are trying to look up dates on the calendar, it doesn't change just by clicking on the date.

Recommendations

Get a demo and see if it would work for you. It most likely will.

 
 

Amelia from Bill Cody Ranch
Specialty: Ranch

July 2014

July 2014

We use WebRez for cabin reservations

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use/learn. The have great service support. It's relatively foolproof.

Likes Least

We're unable to include a package on the reservation without adding a separate reservation.

Recommendations

Make sure that it fits your needs. Some services may not be able to use WebRez if they require specific needs.

 
 

Jennifer from Bill Cody Ranch
Specialty: Ranch

June 2014

June 2014

A dependable cloud-based software with a great customer interface

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

World Web Technologies puts out a great software with WebRezPro, but more important than that is the quality of service the company delivers. From the first sales call, to the training, to the day-to-day support (hardly ever needed), the company has been very easy to work with.

Likes Least

As a property that sells packages as well as nightly rates and allows guest to mix and match as needed, the process to mix and match rates through the booking engine is slightly complicated for the customer. Overall, however, our guests' experiences with the software have been quite good.

Recommendations

I would recommend getting a good feel for the company as well as the product. It's one thing to start with a system with lots of whistles and bells, but what kind of people will you have to deal with when something goes wrong three years down the road?

 
 
 
Showing 1-19 of 19

Ivan from Tubac Country Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Well Rounded Cloud Based PMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started with Webrezpro back in 2005, when "the Cloud" was still a major dream for most hospitality pms software firms. They are and were innovators from the start and have grown accordingly. Highly recommend for their reporting and ease of use.

Pros

Great reporting, such as their pace report, little to 0 downtime, redundancy built in. Scalable from small to larger properties. A solid workhorse!

Cons

The cost of additional interfaces and setup can mount up.

Source: Capterra
 

Kirsten from The Ashwood Inn
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great software and support - highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy to use, the support is excellent. If you could add a component that would process the funds to the bank in one easy step and eliminate the need for Chase type payment services that would be even better.

Pros

Easy

Cons

Group folios and rates might be easier to manipulate

Source: Capterra
 

Sylvie from Auberge-Spa Le Madrigal
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great tool to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The team behind the software is great and they are always there to support us. It is a Canadian product and having it in french was easy.

Pros

Easy revenue management

Cons

Not able to make reservations for two nights with different packages on each night.
No day use function.

Source: Capterra
 

Liz from Hessenland Inn
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Best decision we made for room sales

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We have been with webrez pro for 2 years and have seen a huge increase on our room sales. Not only is the system easy to implement but efficient and user friendly to all who use this to make reservations. The customer support is the best that I have seen - quick response, easy to understand and more importantly helpful. I highly recommend this product to any business who is considering online reservations.

Pros

Easy to work with, integration with other systems (Maitre D', Expedia and other 3rd party booking systems). Customer service is the best that I have seen.

Cons

the integration with 3rd party booking sites is not complete- certain important booking options are left out of the booking leaving us to pick up the slack and have to contact the guest directly. there is talk that emails may not be integrated between expedia and webrezpro....and really hope this does not happen.

Advice to Others

Keep basic important information about guest integrated...phone number and email address

Source: Capterra
 

Scott from Nantucket Inn
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Best bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Based on our experience, one of the best cloud-based systems on the market. Intuitive to use and cost efficient to operate. Tremendous options for interfacing with OTAs as well as other operational systems. Quick and efficient support.

Source: Capterra
 

Michael from Kohea Kai Resort Maui
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

WebRezPro is the Back Bone of our Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had WebRezPro implemented for 3+ years. It is so far superior to our prior property management systems. Being cloud-based makes it so much easier for our entire staff to be online and in touch with what is happening across the property. Everyone uses the software from the front desk, housekeeping, facilities, and management. I often check status on my phone when I am away from the property and not near a computer. It is awesome.

The Support organization is always willing to help with the most simple to the most complex questions. We have a big time zone difference between Hawaii and Calgary. Even when Support is closed, we send emails to them and in most cases, they are back to us in "after hours" mode very quickly to assist us with any issue. I was just on the phone with a rep earlier today asking about how to use a feature we have never used. The answer and guidance were quick and easy. In almost all cases, whoever answers the phone can handle your call or will get you an answer quickly. It is a pleasure working with competent and attentive support teams.

Thank you very much for your continued support and your superior product.

Aloha, Michael

Pros

Cloud-based, easy to use, integrates well with other products. Out integration between WebRezPro and Siteminder was a big step for us as a small business. The real-time two-way interface between the two software programs allows us to seamlessly manage rates and inventory with all our OTAs without having to actually manage each OTA in their respective extranet.

Cons

Wish the interactive calendar would load faster and you could see more of it on the screen. It works well and is the main screen we reference when on the phone with guests looking at availability. It is a large calendar and we understand it takes the time to load but any speed up would be helpful.

Would also like to have more flexibility in adding of our own design elements to the booking engine. Sometimes guest gets a little confused on the process. If there was any way to simplify the process to be more like what you experience on an OTA, it would be a welcome modification.

Advice to Others

The best advice I can give anyone is make sure you plan appropriately before you start to implement. Have it all lined up. Do your homework first. Watch all the videos. They are really helpful. It will save you a lot of time and make future usage and changes much easier in the future.

Source: Capterra
 

Heather from Mad River Barn
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

WebRezPro is amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using the software for almost four years. I love it. We manage an 18 room Inn, and we have interfaces to Expedia, Booking.com, and Inntopia. I don't have a single complaint about the product. It's well designed, and 100% reliable. The Support is exemplary.

Source: Capterra
 

Julie from Bruce Anchor Motel, Cottages, & Cruises

April 2015

April 2015

Simple and efficient!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using WebRezPro since 2009 and are thoroughly satisfied with the program. In 2011 we added a tour division to our company, and after days of searching for an online booking system that would meet all of our needs, we gave up and called webrezpro to see if they had anything that might serve our needs. The excellent employees at webrezpro proceeded to create a system specific to our needs. This company is wonderful to deal with, quick to help answer questions, and solve any issues with the system. After six years with this company, we have never felt the need to look elsewhere for our online booking systems.

Source: Capterra
 

Darie from The Hotel Alternative

April 2015

April 2015

The best PMS software we have ever used.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using WebRezPro for a year now and we are absolutely delighted! In this time we have never had any downtime, no errors and nothing going wrong! I also like to mention that their customer service is excellent, I think I only called in twice to ask about 2 specific problems, on both occasions the support staff went beyond what I expected, giving me step by step instructions on how to achieve my goal and in another instance the person on the phone logged in and made the necessary changes for me, than called me back to explained what he had done.

I have used many other PMS software throughout the years and always I found that one piece of software did something really well but than lacked another feature. Most of the time we would only realise a feature didn't work or didn't exist after switching, forcing us to adapt new working practices around the software and not the other way round. I can honestly say we have never had this issue with WebRezPro. The system is very light, it loads quick, is very easy to use and has many great features like a mobile friendly version, paperless check-in, electronic signature an ID capture (important for us as we manage holiday lets in different locations) which can all be accessed from a smartphone. The software also come with a built in accounting package that actually works and is very simple to use. I cannot fault this software at all, for our needs and requirements, WebRezPro does everything and more!

Source: Capterra
 

Nicolas from Koncept Technologies

September 2014

September 2014

Impressive facility!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are an IT provider in Quebec, we looked for a PMS solution to deliver the most economical/powerfull system to our customers

Because in Quebec there are a lot of french speakers, we need to have bilingual platform.

WebRezPro was the best solution for us, it's very easy to use, the interface is sleek, and our customers love it!

Source: Capterra
 

Kelley from Alamos Hotel Colonial

August 2014

August 2014

Wonderful hotel management software!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We looked at 6 or 7 different hotel management systems over a month's period, and after checking out all the features, settled on WebRezPro.

At first WebRezPro(WRP) was a little daunting, the scope of the program seemed so vast, but with all the instructional videos accessible from inside the program, it became increasingly easier to navigate. It was completely customizable to our 10 room Hotel Colonial and I was able to add features I never thought possible, Spanish language module, integrated waiting list, multiple currency feature - I could go on and on - really, they have thought of everything.

The booking engine integrates perfectly with our website. We had wanted credit card processing in a different currency, but with the multiple currency display option, that turned out to be unnecessary. Now I can't imagine operating our hotel without it.

WebRezPro technical support is always there, little or no waiting, friendly and knowledgable.
There are a variety of add-on modules that are really useful, like the waiting list manager feature. There are editable templates for most client contact emails.

CONS: only supports credit card processing in US currency.

PROS: Easy to use, lots of great features, totally customizable, booking engine integrates totally with client website. Easy to navigate availability calendar. Accounting module included. They have a really terrific support staff.

Source: Capterra
 

Kelly from Hastings House Country House Hotel

December 2013

December 2013

Webrezpro

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We specifically chose this product for ease of use, quick staff training and because it is cloud based allowing access from anywhere. For small hotels it is an unbeatable value and I continue to recommend it to all who ask.

Kelly McAree
General Manager
Hastings House Country House Hotel

Source: Capterra
 

Michelle from Stowe Motel & Snowdrift

November 2013

November 2013

Great Reservation System!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We went live with WebRezPro this past spring. I had compared and test many systems before trying WebRezPro. I saw it on "Hotel Impossible" and thought, if Anthony likes it, it must be good and I was right. I was impressed that we could "test" the system ahead, see how it looked, what it could do, etc. Their videos and documentation are awesome. Our system is more complicated that most, with different minimum number of nights, houses that can hold 18 people and rent only Sunday-Sunday, extra person charges, etc. but WRP could do all of that and more. They were there every step of the way, answering my many questions along the way, and always with a pleasant response. When things needed to get adjusted to fit our property, they would take care it quickly. It is easy to use and I highly recommend it. Thank you WebRezPro!

Source: Capterra
 

jeff from Pender Harbour Resort

October 2013

October 2013

Critical piece for our business!

Product Quality

Product Quality
Quality

We have been using webrezpro since 2008 and it has allowed our management to see our information quickly and easily at all times. We using this platform from remote locations and have had no problems with booking errors. tech support acts quickly when we need them.
The software offers much more than we use but we expert to grow and will count on the continuing versions each year.

Source: Capterra
 

Sarah from Nuvo Hotel Suites

September 2013

September 2013

User Friendly and Efficient System

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our properties have been using Web Rez Pro for several years, and we are very pleased with the product. It is very easy to use and meets all of the needs for both of our hotel properties. We find it extremely easy to train staff on the system, and love how easy it is to pull detailed reports. We highly recommend their product!

Source: Capterra
 

Warren from Beaconsfield Inn

September 2013

September 2013

Awesome service, ease of use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We started with Web Rez Pro in 2007 after switching from another PMS. We have absolutely nothing but high praise for this company. Tech support, ease of use from both admin and public side are stellar.

They are always open to new ideas and have worked with us to implement ideas and actually listen to what the customers want.

We have referred our friends to WEB REZ PRO and can't say enough about Jean!

Thanks for your help and making our INn a success with cutting edge reservation systems!

Source: Capterra
 

Jared from Charlestowne Hotels

September 2013

September 2013

WebRezPro

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great system! I have had the opportunity to work with many Property Management Systems, but it has been a pleasure working with Web Rez Pro. Very user friendly! And the developers are eager and willing to adjust the PMS to adapt to each property. Also, amazing reporting!!

Source: Capterra
 

Mary from Colonial Gables Oceanfront Village

January 2013

January 2013

Wonderful Product & Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I absolutely recommend WEBREZPRO 100%

Pros

We installed WRP in March and were trained over the phone by Jennifer who did a wonderful job. Very professional, knowledgable and friendly to work with. Blaine handled the various interface installations for us and also did a great job. He demonstrated patience and understanding, not to mention being very capable.

Cons

none, but then again we did not yet lose our internet connection.

Source: Capterra
 

Rob from Hotel Rialto

October 2012

October 2012

Hote Rialto Review

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall, we are very pleased with our WebRez Pro system and look forward continuing our relationship with the company.

Pros

Very intuitive user interface...features and menus are available to access in many different ways ie. menu item icon, search functions. Great reporting capabilities and completely customizable to our facility.

Cons

loading rates is a bit tedious in the system however, it is straight forward. Because it is a internet hosted system (which we love) it can be limited in speed by our internet connection.

Source: Capterra