ArchiOffice Software


 

Created by architects specifically for those in the architectural field, ArchiOffice is a comprehensive, user-friendly solution that combines both robust project management with agile office management features. ArchiOffice helps both architects and their staff manage and streamline daily activities, project data and critical business information in a single centralized system.

In addition to helping firms effectively manage their projects, ArchiOffice offers time and expense tracking, invoicing, billing and business intelligence. The solution is installed on-premise and can be run on both PCs and Macs. It's ideal for small to mid-sized firms with less than 50 employees.

ArchiOffice includes industry-specific functionality designed to help architects be more efficient and profitable. Projects can be organized by phases or consolidated for tracking and reporting. Timers in ArchiOffice allow users to run any number of timers that can be recorded to the time card with one click. Fee Schedules can be created and assigned to project documents, since rates may vary significantly from project to client to task.

The project management functionality includes reports such as Work in Progress, Profitability and Expenses. The reporting feature gives users a complete view of the business, and users can build unique reports using the ArchiOffice reporting engine.

For architects looking for a complete system to manage both their firm and projects, ArchiOffice should be on the short list of products to consider.

 

 

ArchiOffice - Custom Project Performance Charts
 
  • ArchiOffice - Custom Project Performance Charts
    Custom Project Performance Charts
  • ArchiOffice - Custom Reports and Invoices
    Custom Reports and Invoices
  • ArchiOffice - Customizable Dashboard
    Customizable Dashboard
  • ArchiOffice - Easy Time & Expense Tracking
    Easy Time & Expense Tracking
  • ArchiOffice - Powerful Task Management Capabilities
    Powerful Task Management Capabilities
  • ArchiOffice - Project Efficiency and Profitability Monitoring
    Project Efficiency and Profitability Monitoring
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

57 Reviews of ArchiOffice

 
Software Advice Reviews (51)
More Reviews (6)

Showing 1-20 of 51

from Gillon Design
Specialty: Architectural
Number of employees: 2-10 employees Employees number: 2-10 employees

Archioffice - Top Choice

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We have used this management product in our company for several years. It's difficult to find another program in the A/E industry that outperforms this program.

 
 

from Langley & Associates
Specialty: Architectural
Number of employees: 2-10 employees Employees number: 2-10 employees

This is only my 3rd month using the software

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This is only my 3rd month using the software, so my review is limited by my brief experience. With that said, I have had some challenges, but mostly because there are SO MANY ways to get data from AO, that it's hard to set the right criteria. That's where support from customer service has been a recent lifesaver!!!! Support was GREAT in getting us up and running very quickly, and covering the basics so we had no downtime in our billing, but the representative has been the BEST at helping me get through the day-to-day "Why isn't this doing what I want it too?!!" challenges. She is always quick to respond, either by e-mail or by phone/remoting-in often both.
As for the actual software, I'm overall, very impressed so far. There are a few things I think could be easier to navigate, a quick link added here or there, but I'm getting used to where to find things.
Regarding features and functions, most of what I've asked to get, output-wise, has brought the response, "That would be a custom report set-up." That's getting a bit frustrating to hear, but I do think this system will be very helpful - once we get all of our data entered, and we get used to using the system.

 
 

from Burns + Beyerl Architects
Specialty: Architectural
Number of employees: 11-50 employees Employees number: 11-50 employees

BQE Software support

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I worked very closely with the representative to solve an issue I was having with ArchiOffice. I was in a bind since AO wasn't able to produce our holiday card list accurately. The representative was very patient and worked with me over many days to solve this issue. He never gave up, despite having a few failed attempts at fixing the problem. He was in contact with me many times to make sure the issue was resolved and after many tries, he got it. I am so thankful for his determination and patience.

 
 

from Albertsson Hansen Architecture
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

Customer support is terrific.

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I enjoy working with Archi Office. I am able to collaborate with staff on invoicing with ease. I'm able to get all the reports I need.

Pros

Customer support & invoicing are great.

Cons

I'd like it to transfer/export invoices to other software online.

 
 

from DCA Landscape Architects, Inc
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

ArchiOffice Review

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This product has overall been sensational. It has improved the efficiency of our office tremendously. The trainers have been patient and very helpful. I did find that the training period was not long enough for me to understand all facets of the program, thus getting the full benefit from using it. There are still aspects of the program that I do not know how to fully utilize.

Pros

Functionality

Cons

The inability to create more custom reports not already installed in the system without incurring additional costs.

 
 

from Hudson Design
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

A huge help to our business.

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We started using ArchiOffice in April of this year. We purchased some training but still had questions along the way, which is typical when using a new program. The customer support has been a lifesaver. The response time is quick, either by email or phone.

 
 

from Ross Design Inc
Specialty: Architectural
Number of employees: 2-10 employees Employees number: 2-10 employees

Expensive mistake

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I signed up for the subscription after seeing the demo at the AIA Convention. I liked what I saw as it appeared to provide the reporting and project tracking I was looking for. I asked the product developer specifically about the product's interface with quickbooks and was told there would be no issue with the version I had and that is was a simple interface.

Expensive mistake. After taking 6 hours over 2 days to install, they told me it requires a static IP address. I'm on Comcast and that runs on a huge amount. The next issue is the interface with Quickbooks. I've been on Quickbooks for 20 years and just stopping and shifting would create an issue for my accountant. There is no setup wizard, only an 84 page instruction book written by techies for techies. After spending about 5 hours on a Sunday to get the system up and running, I called to request assistance and they responded with an offer of giving me 2 sessions of training. I have 2 seats and this was more than I paid for both those seats. Finally 6 months after installing the program, I had a sales call from the company trying to get me to purchase additional capability. I let the rep know what I thought about the entire process and the cost for getting the system set up. I also let him know how frustrated I was at not being able to use the program I had purchased. He listened and told me he would get back to me. I have since waited 3 weeks with no response.

It may work great as a stand alone product, but I have been unable to use it personally.

 
 

from CK Design
Specialty: Architectural
Number of employees: 2-10 employees Employees number: 2-10 employees

Archioffice is hopeless

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Bad customer service, did not refund, sever slow, fake promises

 
 

from DLW Architects
Specialty: Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

Excellent software and support

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We love Archioffice. It is a wonderful tool to help organize our projects and have a database for everything. We are very happy with it and more happy with the support we receive when we have questions.

Pros

Reports and Projects are so easy to use and manage.

Cons

Not being able to create a timeline for phases to allow a chart to populate with deadlines and tracking.

 
 

from Raimondo + Associates Architects Inc.
Specialty: Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

Denise Karp Software Advice

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The software meets our expectations, it has been a great acquisition for our company.

 
 

from Karen Thomas Associates
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

Archioffice - 2016

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Have been using archioffice fairly frequently for the past five years. I work for two companies - an architecture firm and an owner's representative. The program makes more sense for architecture firm - as it has trouble with the fee structure that we use for the owner's representative. Customer support is great - there are a lot on online tutorials, but we pay for the Gold support package - so we have a dedicated support representative who is familiar with our programming. Since our company is small - I don't have familiarity with the batch invoicing, but on an individual input - it works great. I find it pretty intuitive to pick and start using.

Pros

Access - app syncs nicely with the main project - for timesheet entry
Online/web access - makes it platform independent - so you can access program on Mac or PC
Duplicate projects - you don't need to start from scratch to create a project
Invoice/Transaction Entry - easy to enter and track

Cons

Timesheets are not as easy as they could be - other programs allow you to enter time by the week - this is an individual entry per project, per day
NTX is for the project or phase - can't be coded as monthly - tried many work arounds - nothing worked
Back function doesn't work - if you are looking at a timesheet entry in a specific project - you will back out to the home page of the project - not the timesheet screen

Advice to Others

If you want to sync to QB (for expense and revenue tracking) - you need to set up the phases and job codes properly and do not veer from the templates set up - otherwise the synching will not work well

 
 

from Emerick Architects
Specialty: Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

Alan is amazing

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My rep is responsive and decisive. A fantastic combination. You can tell is very experienced, yet deals with non-techie folks like myself very patiently and professionally.

Pros

Accuracy with invoicing. Accountability on time slips keeps staff focused.

Cons

Needs scheduling features. Needs workload tools. Reports are somewhat limited. I still have to do a lot manually

Advice to Others

Have specific tasks in mind when you get your training. It will make it more valuable.

 
 

from Pidcock Pty Ltd
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

Support following second look service

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A rep was brought in to iron our a long standing issue we had with invoicing using your Online version. It has been reported many times before but the problem was unable to be replicated. The rep took the time to understand the problem and followed it through, successfully identifying the problem lay with the Custom invoice. It was able to be rectified and our next invoice run worked perfectly. Her support was worth a five star, and in the past 70% of the time the support issued have been resolved (although not necessarily in a timely manner) hence the 4 star rating on customer service above.

Pros

Problems are being resolved slowly - we've used the online version for two years now and have worked out way around the quirks to invoice successfully.

Cons

Response times, some functionality, being able to switch between screens quickly (e.g. when editing multiple timeslips), no way to quickly check GST being charged on each item. Invoicing process takes longer than it did pre the Online version, partly due to the process required to download invoices to the correct files (which used to be done automatically) to email through our Outlook for Mac. Often a problem needing support from the US because of the time difference.

Advice to Others

Online version has its challenges - slow to respond at times, and doesn't talk to outlook so exporting emails to email through our program is a lot more laborious than it used to be. (although, that said one of our staff members now advised there is a server in Sydney which should rectify this…so we will monitor that in future.

 
 

from ZH Architects
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

AO review

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Overall, I am satisfied with AO. There are a couple of things that are a little cumbersome like the AO/QB syncing and customizing reports but overall, AO is easy to use and it gets the job done.

Pros

There are some people in your customer support that have been outstanding and very helpful such as Denise Karp and Michael Ybarra. They have been a delight to work with and is always helpful. However, there are others that has been a little hard to talk to and understand.

Cons

AO/QB syncing. It would be nice to make the syncing easier esp when an error is found. Correcting the errors could get confusing to fix w/o the help from your customer support.

Another con is the capabilities to customize your reports. It would be nice if we as the customer can customize our own reports such as to give us all various options to customize on our own.

Also, upgrading to the next version should be easier. There are so many steps to upgrading and a step can be missed.

 
 

from Gurri Matute PA
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

Customer Support

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If you are considering purchasing this software for your company, take the leap. The program is great for tracking project time, expense, profitability and budget. Best of all the customer support staff is AMAZING! I've called so many times, I know them by name! They are extremely knowledgeable, helpful and patient. They will walk you through the simple things like running a report or more technical difficulties. No question is to small no task to large. Their customer support team is A+++++!

 
 

from Sunwise Engineering Ltd.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

Software Advice

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Customer service has always been excellent. Replies to queries on made on the same day. This software is easy to use and an excellent product.

 
 

from Young + Wright Architectural LLC
Specialty: Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

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We have been using this software for many years now, and i find it very user friendly. We started using it for one company and found it beneficial to add our second architecture firm. I find this software very simple to use to get the information we need while budgeting our projects.

 
 

from Carrell Partners & Yost Architecture
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

Lifesaver

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Archi Office saved my sanity. When I began working at this company, invoicing and timesheets were entered into Excel worksheets. Then the accumulated data was entered into Quick Books. This created a large margin for errors. With our employees entering their time into a record keeping system, it is much easier to see who is spending time on each project. Everything I need for invoicing clients is tied together in Archi Office. Then I sync it with Quick Books.

 
 

from Zack de Vito Architecture
Specialty: Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

ArchiOffice Saves me hundreds of hours

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Before we purchased ArchiOffice, we were doing all of your billing through Quickbooks. It was as tedious and time consuming process, filled with errors.

Pros

ArchiOffice allows me to pull together my invoices and produce them in a timely manner with a very professional look.

Cons

The online version of ArchiOffice does not sync with the desktop version of Quickbooks (the last time I checked).

Advice to Others

If you are using Quickbooks to do your billing, it is a no brainer to switch over and start using ArchiOffice.

 
 

from Kerman Morris Architects, LLP
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

ArchiOffice Customer Service

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We have been using ArchiOffice for about a decade. The software is quite robust and has a lot of features. We use it primarily to track our time, project profitability, do billing. Technical Service is excellent at ArchiOffice. Denise Karp (with whom I have worked many, many years) and Alan Schlieper are readily available, thorough and patient with our needs. They take the time to show us how to better get the information we want out of the program and trouble shoot things when they go awry. This is essential, because while ArchiOffice is robust, it is also complicated.

 
 
 
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