ArchiOffice Software


 

Created by architects specifically for those in the architectural field, ArchiOffice is a comprehensive, user-friendly solution that combines both robust project management with agile office management features. ArchiOffice helps both architects and their staff manage and streamline daily activities, project data and critical business information in a single centralized system.

In addition to helping firms effectively manage their projects, ArchiOffice offers time and expense tracking, invoicing, billing and business intelligence. The solution is installed on-premise and can be run on both PCs and Macs. It's ideal for small to mid-sized firms with less than 50 employees.

ArchiOffice includes industry-specific functionality designed to help architects be more efficient and profitable. Projects can be organized by phases or consolidated for tracking and reporting. Timers in ArchiOffice allow users to run any number of timers that can be recorded to the time card with one click. Fee Schedules can be created and assigned to project documents, since rates may vary significantly from project to client to task.

The project management functionality includes reports such as Work in Progress, Profitability and Expenses. The reporting feature gives users a complete view of the business, and users can build unique reports using the ArchiOffice reporting engine.

For architects looking for a complete system to manage both their firm and projects, ArchiOffice should be on the short list of products to consider.

 

 

ArchiOffice - Custom Project Performance Charts
 
  • ArchiOffice - Custom Project Performance Charts
    Custom Project Performance Charts
  • ArchiOffice - Custom Reports and Invoices
    Custom Reports and Invoices
  • ArchiOffice - Customizable Dashboard
    Customizable Dashboard
  • ArchiOffice - Easy Time & Expense Tracking
    Easy Time & Expense Tracking
  • ArchiOffice - Powerful Task Management Capabilities
    Powerful Task Management Capabilities
  • ArchiOffice - Project Efficiency and Profitability Monitoring
    Project Efficiency and Profitability Monitoring
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

30 Reviews of ArchiOffice

Showing 1-20 of 30

 

from LANDology LLC
Specialty: Accounting/Taxes
Number of employees: 1 employee Employees number: 1 employee

Great ArchiOffice Support

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Likes Best

ArchiOffice is easy to use and the customer support is very responsive and easy to understand.

Likes Least

ArchiOffice is so powerful that I am sure it will take me a while to grasp its full capabilities.

Recommendations

Have a clear picture of your expectations of the software. The reports and training can be more personalized that way.

 

from Van Atta Associates
Specialty: Accounting/Taxes
Number of employees: 1 employee Employees number: 1 employee

BQE Support Service

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Likes Best

ArchiOffice is an easy way to track time both billable and non-billable and to generate client invoices. In addition, ArchiOffice is able to run specific reports to help track phases and time by individual employees.

Likes Least

Some aspects are not intuitive. Running specific detailed reports can be a troubleshooting process until you happen to check and uncheck the correct check box. There is no user "How To" manual for reference or short video clips to view. It would be nice to see a page of every report that ArchiOffice can generate, use a dummy project and print out what is possible. I am sure that there are so many other features that our company could benefit from if we only knew the capabilities of ArchiOffice (without joining a training session that cost money)

Recommendations

I would recommend that others figure out exactly what you are looking for in a software program like this and ask specific questions of the company of whether this software program can produce the reports and/or calculates you are seeking?

 

from Broadmoor Design Group
Specialty: Architecture

Quickbooks Integration Training

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Likes Best

ArchiOffice is the first software we have implemented structured specifically for Architects. Having everything (accounting, RFI's, ASI's, Submittals, etc) in one place is wonderful.
I have worked with ArchiOffice's Trainer Pam extensively. She is incredibly knowledgeable, but it is her patience that amazes me!

Likes Least

The initial setup to interface with Quickbooks can be a little daunting, but a necessary evil.

Recommendations

Spend the extra money for additional training and assistance in setting up. It will make the transition much easier.

 

from Cozzarelli Cirminiello Architects
Specialty: Architecture

ArchiOffice

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Likes Best

It is obvious that the software was created by an architect. The software "gets" us as architects and our unique way of doing business.

Likes Least

Very little to not like. The worst may be a few quirks in the interface that will sometimes makes you lose the data you entered if you did not save properly.

Recommendations

Definitely give it a try. Once you do- it will be very hard to give it up.

 

from Ralph C Fey AIA Architects, PC
Specialty: Architecture

I have been working with ArchiOffice since 2007. Long time user.

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Likes Best

The product, when used efficiently by all staff is very useful for tracking projects, future work, time and keeping contacts and those involved in projects clear cut. - If staff is not using the software as trained it can be a bit of a hassle.

Likes Least

Future projections are difficult. Being able to share budget v actual additional services is a bit complicated. I wish we could track benefit time separately from typical work hours so properly calculate efficiency.

Recommendations

Through all of the versions we have used. Software based (on the server) to the current SQL version the senior support staff have been extremely helpful. They communicate what we need to complete and when we are in a bind they are always there to help. Without their support and knowledge of the product line as a whole I'm sure we would not be as efficient in trouble shooting when necessary.

 

from Griskelis Young Harrell
Specialty: Architecture

ArchiOffice Review_072516

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Likes Best

What I like best is the ability to communicate with the Vendors Technician freely and know if an issue arises that I am having a problem with I can rely on getting great help especially from my go to person Denise Karp.

Likes Least

That i can't change the Invoice format freely, as well as not having the ability to show Consultants paid to date on them as well.

Recommendations

To give it time to learn the software and to make sure you to avail to your business the free updates and upgrades of ArchiOffice along the way.

 

from AO
Specialty: Architecture

Archioffice Review as an Architect who does the billings

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Likes Best

I like the ease of use, i am an architect, not a financial type, i understand this product and am able to use it effectively.
It has helped us control our billings and receiveables.
I also really like the customer support, Alan Schlieper, is very good at working with me in any issues that come up.
I tried to mark a 10 in the ratings below, but the survey would not allow. He is that good!

Likes Least

I wish i could better utilize all of the services the product offers, but we are a bit entrenched in our own processes.

Recommendations

I think that evaluating software has to come from experiencing working with the software. I know that for software to be effective, it has to meet it users at their ability level. ArchiOffice is organized to work well with the way architects work.
We used to have Deltek, for 25 years, i had very little understanding of how to use that software, i was therefore reliant on our office financial manager to run the analytics.

 

from Broderick Architects
Specialty: Architecture

Easy to understand if you get the right person helping you.

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Likes Best

I love how I can email support with any questions I have and they will call or email me back with an answer.

Likes Least

Smart match could be better as well as the reports tab. There is way to many reports and it can get confusing.

Recommendations

Talk to support with any help needed with learning AO.

 

from Vasilion Architects, Inc.
Specialty: Architectural
Number of employees: 1 employee Employees number: 1 employee

ArchiOffice: truly created with architects in mind.

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Likes Best

ArchiOffice was created by architects, for architects. They understand how we manage projects, budget time, and invoice. Their pricing structure is also very affordable now, reflecting the struggles many architectural firms have experienced since the 2008 downturn. Lastly, I love that it interfaces with Quickbooks.

Likes Least

Past versions of ArchiOffice were prone to fairly regular hiccups that required tech support. The newest version appears much more stable and user-friendly. Some of the user interfaces (where you find buttons, and how certain tasks are performed) are not the most intuitive.

Recommendations

ArchiOffice offers numerous tools. I don't use all of them. I rely on the contact management and the easy creation of invoices more than anything. ArchiOffice is worth the purchase price for these features alone.

 

from Thomas Howell Architects
Specialty: Architectural
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Good for our small office

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Likes Best

It has an easy layout, but the power to do everything we need

Likes Least

It's a little tricky how the whole document integration process works.

Recommendations

Make sure you have a web server. Support said its a web application and that you need to have a web server running on a Windows machine.

 

from Phillips|Sekanick Architects, inc
Specialty: Accounting/Taxes
Number of employees: 1 employee Employees number: 1 employee

Using ArchiOffice since February 2013

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Likes Best

ArchiOffice meets our needs for internal project tracking and helps us to capture as many reimbursable expenses as possible. I typically deal with the same tech support people, which is nice. They know my history, so I don't have to repeat my story with each phone call.

Likes Least

There was definitely a learning curve with ArchiOffice, same as with any new program. I know I drove tech support crazy in the beginning because of all my questions, many of which were due to glitches in their system. Each version gets better and better.

Recommendations

Be patient. The implementation was strenuous, but once the program was set up, it has proven to meet our needs. Take advantage of the free webinars each month; there are many capabilities that ArchiOffice has that we are still learning about and starting to use.

 

from MW Steele Group
Specialty: Architectural
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Straightforward and very user-friendly

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Likes Best

The product is intuitive and seamless. As a beginner, I can hop on and figure out how to use its various components rather easily. The layout of the various pages are clean and simple, and interfacing with the other users within the organization through the platform is really efficient.

Likes Least

There were instances when the system needed to be upgraded, and I experienced a few technical glitches (e.g., not being able to input content into a certain field), but these issues were easily resolved once the upgrade was put into place.

Recommendations

They have great customer support, so regardless of any questions that come along, I know I will easily be able to get in touch with support staff that will be there to help me.

 

from Mills Group
Specialty: Accounting/Taxes
Number of employees: 1 employee Employees number: 1 employee

Very Helpful!

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Likes Best

We have been using ArchiOffice for over four years, and we appreciate how the program gets better each year. The customer support has always been helpful, and the recent training we received provided additional tips to optimize the program for our use. This program allows everyone in our office to be accountable with their time and track project budgets with ease.

Likes Least

While I appreciate that ArchiOffice can integrate with Quickbooks, I wish the software had a built-in accounting capability.

Recommendations

If you purchase the software, get the personal training immediately. After working remotely with tech support for a number of years, we had the good fortune of bringing someone in for a training session. Her hands-on help was invaluable. Although tech support is great, nothing compares to one-on-one training with an expert.

 

from Environ Architecture, Inc.
Specialty: Accounting/Taxes
Number of employees: 1 employee Employees number: 1 employee

Have used ArchiOffice since 2006.

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Likes Best

ArchiOffice is designed specifically for architects, and it works the way we work. Service is superb. Tech support answers questions almost immediately, and the product keeps getting better.

Likes Least

The program uses Java to access some of the features. Java is buggy on OSX and does not work on mobile devices.

Recommendations

Evaluate AO in your own environment. Force your staff to use it to determine if it is fully functional within your hardware and network environment.

 

from Philip White Architects, LLC
Specialty: Accounting/Taxes
Number of employees: 1 employee Employees number: 1 employee

Review from Hawaii

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Likes Best

At the beginning of this year, our firm switched from an accountant-based program to ArchiOffice. We are still learning the many facets of ArchiOffice, but we are very pleased initially with its invoicing, budgeting, and performance tracking capabilities. We find the help section for each screen, the frequent webinars, and the telephone, e-mail, and remote support to be outstanding. The technical support staff at BQE is fast to diagnose any difficulties and have patience, expertise, and a sense of humor. We are delighted to provide a positive testimonial for ArchiOffice.

Likes Least

We have only being using the software for six months and have yet to find an issue with it.

Recommendations

Make sure you purchase the ArchiOffice Gold Support; it is essential.

 

from Coy + Yiontis Architects
Specialty: Architectural
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

What once was great, now is junk

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Likes Best

We started using Archioffice in 2007 in the V8 days. It was a godsend. Despite some minor glitches (it never worked with Quickbooks), the ease of use, the ability for non-computer technical staff to customize templates, and the online user guide and videos (free and easy staff training) made it perfect for a small design office. We soon transitioned all our office management and project paperwork to the system. Support was great (despite the time difference; we are in Australia). They knew their product and got us back on track with minimal stress. It was a solid product, reasonably priced, well supported, and easy to use and customiae.

Likes Least

But then along came AO2010/2011 (a shift in technology) and the sale to BQE. The party was over. After a painful transition process to AO2011, our data was corrupted, the custom templates we had invested a lot of time setting up stopped working, Outlook sync ceased functioning, etc. The list went on and on, as did the time spent dealing with BQE support, who seemed to have no idea what this product did or how to deal with problems on the spot. They always had to refer to a senior tech somewhere else in the world. 'Wait until AO2013,' they said. 'This will be the best version yet; everything is being sorted out.' So we are trialling AO2013 (yet another shift in technology), and we are so unimpressed. There's more frustration and more time wasted on an office system that we can barely use.

Recommendations

What was an effective and affordable product has become an increasingly expensive piece of junk. We've held out long enough and spent a fortune in time trying just to make do with patches and workarounds. That's not good enough for a product that is supposed to be professional software. I'd recommend using a series of Excel sheets and Word templates over this software. It really has become that unreliable. We are going elsewhere.

 

from Sustainable.TO
Specialty: Architectural
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Nice for visualizing projects, but customer service has been a nightmare

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Likes Best

The software easily allows you to visualize timelines and track budgets.

Likes Least

Do not get custom reports. Without Custom Reports you are left with their standard templates, and I was quoted 5-7 business days for the work turnaround. We provided detailed templates of exactly what we wanted and it has been over three months of reviewing and editing. I have complained several times and have spent over 40 hours reviewing and correcting their work even though we provided templates.

Recommendations

I would not recommend this software unless project budgeting is extremely important to you and you don't mind dealing with their customer service.

 

from CMG Landscape Archiecture

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This software has been an ongoing disaster for our firm. It is buggy, requires constant support from BQE, and simply does not integrate with QuickBooks as advertised. We BQE an additional fee to have them migrate our project financial history and data, but the support they offered was completely inadequate - and at times it seemed as if they didn't know what they were doing. Had we not invested in the software and made a significant investment in time to roll it out, I would consider requesting a refund and looking for other alternatives. I certainly would not recommend the software to any other firms with more than 10 employees and more than 5 years of history.

 

from Patterson Architects

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Our firm purchased ArchiOffice in 2004. The transition at that time was very easy. As ArchiOffice has developed new features, we have had great success utilizing them. Our main goal in the purchase was time slips, expense slips, invoicing, and creating a data base for historic data. The contacts, documents, and calendar was a bonus.

We currently use ArchiOffice 2013. There has been a bit of trouble shooting concerning the document integration however, we are working with AO staff to get a fix.

All together our firm has been able to track time and expense on each project seamlessly. We know which employee is making us money and which we need to push for more production.

I like AO and I enjoy working with their support staff. I just hope in the near future I won't have to talk to them as much.

 

from FSF architecture

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As architects, we get set in our own way of doing things and never want to change. In ArchiOffice 2013 we found a product that pretty much adapts to how we do things. Sure we changed our methods a little, but for the most part it does what we want it to.

We began looking for an office management software in 2007. We realized that the old method of using a spreadsheet was making us miss lots of opportunity for reimbursements that we could have been charging clients until too late. Just recapturing these lost revenues has paid for ArchiOffice.

After 6 years, the program is so comprehensive, there are modules for everything you need in an architects office. The main points are easy; project lists, contact lists, time records, billings, and a shared calendar. But dig deeper and you get time tracking per job, project phases or tasks; time records, that at entry, keep everyone informed as to project progress; intelligent records, filling in more than you really want to know about project time expenditure; RFI logging, shop drawing logging; billings, showing cash flow and work in progress; phone call records and a shared calendar; not to mention dozens of reports, and more.

For example - when a project Architect is out, and an electrical shop drawing comes in, the office manager can look up the engineer in project info/contacts, and forward the submittal on the same day. Then, they can place a task on the architects to-do list, 7 days out, noting that it should be returned; and then also they can set another task for 10 days out, reminding them again that it should have been returned.

We use it for document management; scanning and storing the shop drawing when it is returned. Remote access from anywhere with an Internet connection makes it easy to reach information in the field. The superintendant, without his copy of a spec or shop drawing, can remotely access it thru Archioffice.

6 years of use, and we love it. All that glowing review, and yes, it does have a few flaws. The biggest is that Syncing with Outlook is nearly a waste of time. It can be done, but it requires that you run old Java, then run parallel Outlook files. We just don't even bother.

When we do have a problem, the tech support is awesome. In 2010, after a major upgrade, I think I wore out tech support for 3 months. But currently, I think I have emailed two questions in the last 3 months. Always fast and complete responses. AO2013 is mature enough of a product that problems are few and far between.

I will admit, as Architect/IT guy/Managing Partner, I use every aspect of this program - not just a few areas like most of my employees. I still look at competing programs, and haven't found one that adapts to my ways as well, or is as comprehensive.

 
 
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