Workfront Software


 

Workfront (formerly AtTask) is a cloud-based project management solution that helps teams  to prioritize, route, manage and report on their work. It is suitable for businesses of any size and industry including IT, architecture and accounting.

Users can access a library of standard reports or customize them to meet an organization’s needs. Workfront offers tools to help visualize the work lifecycle so users can maintain project schedules and budgets. Users can drag and drop tasks to assign them to team members, shift assignments and organize workflows through the visual interface.

Communication tools allow employees, account managers and executives to collaborate, assign work, track deadlines, check status updates, deliver work and manage reviews and approvals. Resource management tools allow managers to assign tasks, track performance and allocate resources. Methodologies such as Agile, Waterfall and others can be implemented with Workfront, and the platform is designed to scale along with company growth.

 

Workfront - Assignment Recommendations
 
  • Workfront - Assignment Recommendations
    Assignment Recommendations
  • Workfront - Custom Dashboards
    Custom Dashboards
  • Workfront - Gantt Portfolio
    Gantt Portfolio
  • Workfront - My Work Queue
    My Work Queue
  • Workfront - PM Portfolio Milestones
    PM Portfolio Milestones
  • Workfront - Agile Story Board
    Agile Story Board
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

189 Reviews of Workfront

 

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Software Advice Reviews (106)
More Reviews (83)

Showing 1-20 of 106

Mandee from Fujifilm Medical Systems
Specialty: Other Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Good tool, great potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Enjoy using Workfront for day to day project management. There are some great tools available to assist, not only the Project manager but also the team members.

Pros

Enjoy the ease of timesheet reporting and deliverable tracking

Cons

I do not see any user friendly process for lessons learned tracking.

  Response: Ben, Workfront

Date: March 2017

March 2017

 

"Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business! "

 
 

Jacqueline from SCM
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Workfront review

Ease-of-use

Functionality

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Value for Money

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We can communicate quickly and consistently all while maintaining standards through the use of templates. We have been able to leverage the reporting tools in our favor, but there is definitely room for improvement.

Pros

Resource Management
Capacity Planning
GANTT Charts
Online Proofing

Cons

Some custom reporting limitations
a bit pricey

  Response: Ben, Workfront

Date: March 2017

March 2017

 

"Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business! "

 
 

Neha from Themis Medicare
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

The storyboard manages our team activities nicely!

Ease-of-use

Functionality

Product Quality

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N/A

Workfront is easy to navigate and provides a professional environment for our team. The storyboard is helpful as it helps us managing teams activity. The custom dashboard provides great statistics and some nice graphs. Overall a good system.

Advice to Others

Good tool for your team to manage the projects and activities.

  Response: Ben, Workfront

Date: March 2017

March 2017

 

"Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business! "

 
 

Austin from IdealU
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Email notifications are improved

Ease-of-use

Functionality

Product Quality

Ease-of-use
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N/A

I always get email notifications for the tasks assigned to me. If an activity happens to my tasks, the app triggers my email alerts. It keeps me informed about what is going on.

  Response: Ben, Workfront

Date: March 2017

March 2017

 

"Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business! "

 
 

Matt from IdealU
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Billing reports can be exported

Ease-of-use

Functionality

Product Quality

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N/A

To manage billing reports is just a matter of clicking a couple options into this tool. Billing reports can be filtered and exported for reporting purpose. Great way of billing management is provided here.

Advice to Others

I am not a big fan of a lot of features. The billing is what I expect out of this and it works well for me.

  Response: Ben, Workfront

Date: March 2017

March 2017

 

"Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business! "

 
 

Alan from Ftech int.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

User management helps with permission levels

Ease-of-use

Functionality

Product Quality

Ease-of-use
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N/A

Assigning permissions for various users can be managed within Workfront. Our executive team have full rights while other people have limited rights to work on their projects only. It helps securing information from our team. Security is a key feature with WorkFront.

Advice to Others

Works as expected always and helps us managing things easily.

  Response: Ben, Workfront

Date: March 2017

March 2017

 

"Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business! "

 
 

Ben from Kuali, Inc
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Powerful project management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I used Workfront for two years and was continually amazed at how feature rich it was. The Very extensive backend to manage resources, evaluate budget usage, forecast completion timelines, etc. However, it wasn't the easiest to use... mainly because there was so much functionality it was hard to get your head around it all. However, while I was using it they released a "team home" product that allowed you to give certain "light users" a frontend that had less functionality but everything most basic users need. This was a great decision of theirs as it truly helped with user adoption.

Pros

Very powerful software! Rich gantt charts, resource/capacity planning, etc.

Cons

Sometimes too hard to use because of how to feature rich it is.

Advice to Others

If you're a power user and have a dedicated project management team, then this is the software for you!

 
 

Juan Esteban from MVM
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Workfront at MVM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Workfront is an amazing tool that we have used a lot in our projects. With this tool, we have been able to do our duties easier than other tools. Also, it's simple to have a view of the current status of your projects everytime that you need. Definetely, it was an Smart desision having bought Workfront.

Pros

Easy to use

Cons

Sometimes, We have had problems with the availability of the tool.

Advice to Others

If you want to have a great project management system that has all the things you need to be successful with your project, I would say Workfront is perfect for you.

 
 

Cody from Auburn University
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Great if you are accustomed to Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This product is excellent for those who have worked with Salesforce. The product generates those same reports and material that you become accustomed through Salesforce. Additionally, it is great for document retention. The dashboards are also incredible feature. Once again, it is definitely a Salesforce type platform, so it may take time to get used to, but these are great features.

Pros

Dashboards, document retention

Cons

Customer support

Advice to Others

Make sure you request a demo before going in head first!

 
 

Kevin from Visa
Specialty: Other Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Works fine, but can be improved

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

N/A

I used to use it to track projects I was working on at a marketing agency. I also used it for keeping track of my time. I used it around the time it was transitioning from AtTask to Workfront. The transition brought some good changes but I still think more can be done. The user interface wasn't very sexy. We constantly had issues with replying from emails and having them show up on the task/project.

Pros

Managing my time sheet was pretty easy to do. I liked being able to customize my notifications.

Cons

The default settings for notifications was annoying. I believe they were all checked which meant I got an email every single time anything about the project was changed. I think the user interface can use a facelift.

Advice to Others

It's a good product for tracking projects but I'm sure there could be something better out there.

 
 

Pieter from Me
Specialty: Marketing
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

The Lion

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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N/A

I used this tool working for an agency and we set it up for a very large client.

There are many features. We changed things weekly to get consistent reporting and needed items. So it can be customized to fit any organization.

I would say there is a learning curve but once you understand what you're looking for the tool will hum.

Pros

the unlimited functionality
overall project views

Cons

Getting started
getting things fine tuned

Advice to Others

Figure out how you want to see and report on things and build it off that

 
 

Jerry from Ricoh
Specialty: Accounting/Taxes

September 2016

September 2016

Enterprise level project management tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

This is truly an enterprise level of project management tool. The feature sets covers the whole life cycle of the project management, from roles responsibility, planning, scheduling to task level management. The user interface is rich and easy to use once you are used to it. The collaboration functions are nicely designed and works very well.

Likes Least

The price is quite higher than other project management tools. The learning curve is bit steep if you want to use it efficiently.

Recommendations

Start with the trial and get familiar with the UI. Use the more advanced features, like APIs, only after you have a good understanding of how the system works.

 
 

Eugene from Bitshop
Specialty: IT Services

May 2016

May 2016

Good for managing my company projects

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Product Quality
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N/A

Likes Best

I like free trial. So used it to examine all features.
Also it is on mobile devices like iphone or ipad.
Dont need to use email to communicate with co-workers.

Likes Least

Don't include Windows phone app.
Assigned Support Engineer costs too high.

Recommendations

I suggest to use the Agile Burndown Chart to plan your project in this software.

 
 

Matthew from Connect Networks
Specialty: Accounting

March 2016

March 2016

Fantastic program

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

The thing that I like most Workfront is that there is really easy to use UI

Likes Least

There isn't much to not like here. I think that once you use it you'll see that it is the best out there.

Recommendations

I would tell current users that we need to make sure that they read the manual to get started

 
 

Tanmay from Grant Thornton
Specialty: Accounting/Taxes

November 2015

November 2015

Good Tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

Provides enterprise-level project management and work management. Supports roles with different permissions levels. Customizable. Open API. Sharepoint integration offered. Has version control.

Likes Least

Chat app or timer not included. High cost for expert advice. not so great for prescheduling projects or planning.

Recommendations

Little high in pricing, good for project management at Task level

 
 

Tim from Warburtons Ltd
Specialty: IT Services

October 2015

October 2015

Workfront is an innovative solution to resource and task management.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Likes Best

The vendor provide clear focussed definition sessions, shaping the solution and the business requirements, but where they excel is their quick delivery approach, spinning up your environment quickly, and a 2 to 3 week consultancy later your up and running.

The product is flexible, and becoming more flexible by the release, tailor to your specifics but utilising standard functionality which is user friendly and easy to use.

Likes Least

They could probably provide some more advanced tutorials into supporting resource planning, and portfilios but the initial training provided through their sites are good.

Recommendations

Have a look at it and see for yourself. But it is a quick solution to some basic problems in the office. It will also support a staged implementation of functionality, which works well for companies slow to change.

 
 

Jonathan from McKesson
Specialty: IT Services

October 2015

October 2015

Workfront Makes Your Worklife Easier

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

This product has fantastic reporting, customization and is easy to pick up quickly. The education and support are also fantastic! I typically get an immediate response whenever I have an issue which is rare! The education and training portion of Workfront helps get people up to speed on the tool quickly. Trainers will address any ongoing pain-points that may come up that are relevant to how your group uses the tool.

Likes Least

I'd like to see greater amount of customization to the email messages that go out as alerts to users.

Recommendations

Talk to as many others as you can find who use the tool to get their candid feedback.

 
 

Tad from Moe's Southwest Grill
Specialty: Advertising & PR

September 2015

September 2015

It is very comprehensive and easy to use. A+++

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

I love that we can house the creative on the site that way we have one location to go to and find all communication on projects, edits, and current creative to easily share with our external partners.

Likes Least

I do get a lot of email alerts and its hard to keep track of all of them. I wish there was a way we could flag important action needed emails.

Recommendations

Take the time to train your team so everyone is on the same page. This tool can really help out the communication with your team when used properly.

 
 

Carmen from Green Hat
Specialty: Marketing Services

September 2015

September 2015

Still learning after 2 years!

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

It allows you to see how a project is going financially and timeframes. It also allows you to Collaborate with clients and store documents all in one place.

Likes Least

Reporting is not suited to our needs particularly where multiple assignees to one task. It is difficult to project properly without this type of reporting being available and broken down by assignee.

Recommendations

I think you need to understand the system properly BEFORE you start using it. You need to understand what it is capable of doing so you know how to set up a project and understand it's capabilities.

 
 

Michael from eXplorance Inc.
Specialty: IT Services

September 2015

September 2015

Workfront offers incredible flexibility and reporting

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

I absolutely love the user interface and the ability to customize layouts to display exactly the information my users need to get their work done efficiently. Allowing field editing inside views and dashboards is pure genius. Creating custom forms is easy and gives me the flexibility to collect all of the information needed for tasks, issues, projects, requests, etc., and the ability to update these as my company evolves. Reporting is very powerful and we are now using charts and graphs to quickly identify projects and tasks that need attention.

Customer support and other services like training, webinars, consulting, user forums, etc. are all top rate. LEAP 2015 was truly impressive and I highly recommend attending LEAP 2016 (I know I'm looking forward to it!)

Likes Least

Nothing major comes to mind. There were a few UI-related features that I felt were missing, but the most important ones (to me) have been addressed. Occasionally there are some minor bugs after a software upgrade, but they are always fixed very quickly.

Recommendations

Ensure you have someone who has the time to learn the system and administer it properly. The software is very configurable and spending some time optimizing it for your business processes will increase adoption and value. The software is great, but it's important that everyone uses it properly, which means a good understanding of requirements, use cases, etc. should be made before implementation.