Clarizen Software


 

Clarizen is a collaborative work management solution designed to help organizations improve cross-company engagement.

Built on a secure, scalable platform, Clarizen brings together project management, configurable workflow automation and in-context collaboration in a single solution. Everyone involved can track projects, communicate with others and participate on their own terms.

Organizations of all sizes, across 79 countries currently use Clarizen. The company is privately held, with office locations including San Mateo, Calif., Tel Aviv and London.

 

Clarizen - Project delivery dashboard
 
  • Clarizen - Project delivery dashboard
    Project delivery dashboard
  • Clarizen - Incoming requests
    Incoming requests
  • Clarizen - High level implementation planning
    High level implementation planning
  • Clarizen - IT portfolio
    IT portfolio
  • Clarizen - Projects - PMO view
    Projects - PMO view
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

112 Reviews of Clarizen

 
Software Advice Reviews (41)
More Reviews (71)

Showing 1-20 of 41

from WLPR
Specialty: Accounting/Taxes

Great Project Management

Ease-of-use

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Customer Support

Value for Money

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Likes Best

The software is extremely robust from Finance to project management. The platform is great for collaboration from any party and keeps everything on track, even if someone happens to be out of the office.

Likes Least

It has so much to it that can be overwhelming when trying to learn.

Recommendations

Definitely use the University they have to learn how to use the software. Once you learn how to use the software you will love it. There is a lot to learn since it has so many capabilities but learn the basics and the rest will make sense.

 
 

from WebBank
Specialty: Financial Services

Flexible Software with Incredible expansion capabilities.

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Value for Money

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Likes Best

Ability to use for multiple solutions in addition to Agile Project Management. I've been in the business for over 30 years and Clarizen Customer Care in the best I've experienced in a very long time.

Likes Least

The Software is overwhelming at times for me since I am not a programmer and my Bank is using a lot of custom built processes. In all fairness, we went from implementation to advanced usage in a couple of weeks so we never allowed their implementation team to completely train us in the basics. I do not know HTML and have never used it so I have run into challenges. The team at Clarizen have been fantastic to work with however.

Recommendations

As a project management software is it very easy and intuitive to use. The capability is superior to anything else I looked at (I reviewed 24 platforms before buying Clarizen). 50 hours of professional services can be used up quickly as this software is massive in functionality.

 
 

from County of Tulare
Specialty: IT Services

Clarizen, Versatile and Powerful!

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Value for Money

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Likes Best

There are two things I Love about Clarizen. First, their staff, friendly, helpful and fulfilling the companies position of customer success. This couldn't be more important in making Clarizen a valuable tool for my company. Two, configuration! tired of wrapping your companies processes around a a software's functions? We were too, and with Clarizen's customization functions we were able to wrap it around our processes. This made for seamless integration into our ecosystem and simplistic integration into employees daily life.

Likes Least

There isn't much to say here. Clarizen is a great tool and if leveraged properly will become the best tool in your arsenal.

Recommendations

Again, I cant stress how important it is that you can customize this software to a great extent. Look at all the functions, customizing, API usage, and InterAct. Ask yourself if the competitors can compete with this.

 
 

from Engaged Projects
Specialty: Other Services

Yet to find a better work and project management app

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Value for Money

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Likes Best

It is the most complete and flexible solution I've used that allows me to collaborate with the teams and to get their progress updates.

Multi-location, multi-team, multi-currency and timezone. Cost, price and profitability are clear. Run it agile or waterfall or both. Portfolio views, loads of integrations and loads of apps...

Likes Least

My only gripe is not being able to pay in Australian dollars...

Recommendations

Take the trial, use the Clarizen University, really dive deep so that you can see what's beneath the surface that you'll end up not wanting to live without...

 
 

from Aurion
Specialty: Payroll Services

Wing to Wing PPM Integration, Information Visibility, and Improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

Integration of PPM with Resource Allocation, Capacity Planning, and Finance.

Likes Least

Data and Reports based on Calander days require manual steps.

Recommendations

It is a great solution that is flexible, scalable and can be implemented very quickly. If you are prepared to work with few manual steps, that might improve in future, it is a great value product and Clarizen support team is excellent!

 
 

from EliteHealth Pharmacy Staffing
Specialty: Healthcare

Look No further Than Clarizen

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N/A

Likes Best

Robust, configurable, and affordable! Clarizen was our project management trifecta! We chose Clarizen for its web-based, real-time performance. Not only can our team efficiently execute a project, our clients can check our progress, communicate changes, and parse information on the fly which means we spend less time talking and more time doing. And did I mention you can use it on any mobile device? Sweet!

Likes Least

Support could be a little better and the reporting needs some improvement but updates are regular and these issues aren't major, at least for us.

Recommendations

Identify your priorities. We wanted a system that would allow our clients to really collaborate on a project and Clarizen does a great job at facilitating changes while staying on schedule.

 
 

from EKS&H
Specialty: Marketing Services

A useful project management software but it is way too complicated.

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Likes Best

It is robust enough to manage many large projects and campaigns.

Likes Least

The complexity is too much for most small groups to adopt.

Recommendations

Use this program if you have large volumes of projects occurring simultaneously. Take 6 months to learn how to use this program before rolling out.

 
 

from Continental Utility Solutions Inc
Specialty: Other Services

Excellent PPM solution

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Customer Support

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Likes Best

Vendor communication and interaction with user base is excellent. Clarizen is a solid solution that is easy to use but customizable to the point that we were able to make it our own.

Likes Least

Report output for printing (or sharing via PDF) is not as good as I would like. External collaborator solution is wonderful but cost prohibitive for organizations with small budgets.

Recommendations

Consider closely the ease of customization and the community/support resources available to assist with customization as your processes evolve.

 
 

from Halogen software
Specialty: Other Services

Super flexible software

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Product Quality

Customer Support

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Likes Best

The software has such awesome flexibility, the support network and groups are also fantastic! Product releases are often and fantastic, they listen to their customer base.

Likes Least

Having so much flexibility and options can be confusing to users. Often a filter is set and forgotten about then the wrong information is displayed. Don't minimize user training and retraining when using the software

Recommendations

Do the trial, test it out, spend some time. It's important to really take the time to explore the features and functions that are important to you during the trial.

 
 

from MedImpact
Specialty: Other Services

Easiest Project Management Tool Ever!

Ease-of-use

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Likes Best

Vendor Engagement and assistance is excellent. The product is easy to manage as a system administrator and use as a project Manager.

Likes Least

in regards to the configuration setup by admins; the product does not offer system level reporting on how made what changes in the tool.

Recommendations

Be sure to verify your companies SaaS Security protocols when integrating this product with others.

 
 

from Xtrac Ltd
Specialty: Engineering

A flexible, intutive tool that is packed with features

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Likes Best

Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding. Developing a custom timesheet module for our specific needs was never a problem for them and they have delivered far in excess of the original brief.

The layout and format of the system is so intuitive we have not needed to undertake lengthy training sessions to our users, almost all have found themselves navigating and operating without issue with only a basic introductory training session.

Likes Least

The only area where development is still required is the reporting tools. These tools are good, but they are not at the high level that I would want. That said there is significant development taking place that I am aware of and updates are made to improve this area particularly on a regular basis.

The tool does have the ability to export almost all data to Excel so if you can't do something within the reporting tools available, you probably can externally.

Recommendations

Take out a trial, once you try this software, I'm confident you will see the benefits.

 
 

from AFCI
Specialty: Engineering

Clarity with Clarizen

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

The flexibility and capability of the product. The customization tools allow you to configure the product to suit your business needs and requirements. The resource management tools provide you with an easy way to view resource constraints. The reporting module allows you to generate reports and dashboards without the need of an IT staff to support it.

Likes Least

The product has a great search engine, but is only one level. If you search by a text stream and find many objects, it doesn't provide for a sub-search of those objects

Recommendations

With Clarizen they allow you to evaluate the tool with a free licenses for 30 days. The best way to know what you are getting is to use it.

 
 

from CUSI
Specialty: IT Services

Great Product!

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

Ease of use, access, and performance. It takes project documentation to a new level

Likes Least

No Con's at this time, this product seems to perform well.

Recommendations

Clarizen is a definite must when evaluating project management software.

 
 

from CUSI
Specialty: Other Services

Excellent Configurability

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

From a Director role, the UI is fantastic for high-level project monitoring. I also love the ability to share projects with the client. This functionality allows me the ability to enforce client accountability as well.

Likes Least

Clarizen is a highly customizable application which is great! Learning how and where to do all the customization takes some time and training.

Recommendations

Clearly define how you want the projects to flow prior to starting setup. What tasks are repeatable, what communication if any should be triggered and clearly define reporting needs. Knowing this prior to setup and configuration is key.

 
 

from Humana, Inc.
Specialty: Other Services

Flexible yet Easy to Use

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Functionality

Product Quality

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Likes Best

Clarizen has an immediate ease of use due to its familiar user interface. If you've used popular social media sites you'll easily be able to start using Clarizen right away. I love that we can customize and extend the features with workflows, validations and automations.

Likes Least

Clarizen is not the cheapest solution out there - but you really pay for what you get. We've tried other products, including cloud based PPM systems and did not like them as well.

Recommendations

Really dive into the possibilities of customization in your trial - there are easy apps you can install to really extend the functionality that are free.

 
 

from Paylocity
Specialty: Payroll Services

Great Project Management Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Innovation. Clarizen seems to be not content with it's product and continues to innovate new features that we take advantage of. We have also brought a lot of custom scenarios to them that they have been able to develop and implement with our company.

Likes Least

Tough to get a lot of time with your personal account manager after implementation. I know there is is of course never enough time but yo always want more.

Recommendations

Bring your outside of the box ideas to your presentations and demos and find out how willing the service is to customize and work with you. Clarizen has shown us time and time again that they are willing to make our crazy ideas happen.

 
 

from CUSI
Specialty: Other Services

My experience with Clarizen has been Awesome

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

It profoundly covers all aspects of project management, very customisable, with advanced reporting and custom fields.

Likes Least

Sometimes the system shows slow responses when I send requests/comments.

Recommendations

Clarizen is the most versatile saas solution for all kinds of project managers. It's highly collaborative and communication solution.

 
 

from Belmark inc
Specialty: Engineering

Very capable, customizable & user friendly

Ease-of-use

Functionality

Product Quality

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Likes Best

This product is very capable. This does mean that it can be complex however. There will be a learning curve based on the level of use your interested in using the software for. The vendor has been very helpful in getting us off the ground and holding one-on-one training webinars. We have also found the software to be highly customizable. There have only been a couple of things we'd like to customize that currently isn't an option. The others we've changed to how "we" want to use the software. And, the software is user friendly. It did not take us long to figure out how to start entering projects and tasks. The admin role can be a little overwhelming, but the user role is pretty straight forward.

Likes Least

The team at Clarizen has been very diligent in their training approach. I'm sure they do so to ensure their clients' success. For us though, it's been too slow. If you know how to use Microsoft Project or other project management software, a lot of the training they will go through is common knowledge.

Recommendations

Clarizen offers a free trial and free webinars. I would dig in and build out a sample project including milestones and tasks and set due dates for each of them. Don't be discouraged as things might not be completely clear at first. But, we started creating projects and using the software before our first training session and it helped.

 
 

from Belmark
Specialty: Other Services

Easy to use tool that offers a ton of flexibility

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Functionality

Product Quality

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Likes Best

This product is a little more robust than some of the other project management tools we reviewed, but it is much more user friendly than a MS Project. The software is extremely flexible, allowing you to manage pretty much anything you can think of. I love the configuration tools and the ability to customize to our needs.

Likes Least

Clarizen has a ton of tools to make sure that the client is successful with their product. The onboarding packages are really well planned out. The one minor thing I would say is that it would be nice if they could customize this to the users like they have the software. There will be varying degrees of users and if you have advanced users it would be nice to have a condensed/faster onboarding package.

Recommendations

Do your research. Start with the free software and evaluate what you like/don't like. This will help narrow the scope quite a bit.

 
 

from Panduit
Specialty: Other Services

Clarizen Ease of Use

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Functionality

Product Quality

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Likes Best

The product is easy to use and modify entries and is very flexible

Likes Least

Financial tracking versus user specified monthly targets could be better

Recommendations

Look for ease of use in terms of modifying multiple entries and how long it takes to get it going