SimplyBook.me Software


 

SimplyBook.me is a cloud-based scheduling solution designed for service businesses in all industries.

SimplyBook.me provides a booking site so users can accept online and offline bookings, collect client feedback to optimize revenue and service performance and send email and SMS appointment reminders to both service providers and clients.

The tool allows users to send out promotions, set up recurring services, link service providers to all or select services and customize options for the booking site. Customization can include adding the booking system as an iFrame or adding a booking button to a website or Facebook page.

Clients can access the booking page from any device, make bookings at any time and have the ability to cancel bookings when necessary.

Subscription pricing is based on the amount of booking per month and the amount of custom features used. A free version of the tool is also available.

 

SimplyBook.me - Calendar
 
  • SimplyBook.me - Calendar
    Calendar
  • SimplyBook.me - Dashboard
    Dashboard
  • SimplyBook.me - Services page
    Services page
  • SimplyBook.me - Multiple locations
    Multiple locations
  • SimplyBook.me - Book services
    Book services
  • SimplyBook.me - Sign in
    Sign in
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

127 Reviews of SimplyBook.me

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Rob from Ashwood Therapy
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great experience, very simple to use and extremely functional.

Ease-of-use

Functionality

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Able to schedule client appointments / add a useful booking facility to my website (work in progress).

Pros

The ability to do the two-way calendar sync, and also the SSL function - this allows me to update my availability from my smartphone, and keeps my client data secure (which is also good for their peace of mind).

Cons

I would like SSL to be as standard, not an extra feature. Also, it would be nice to have HTML formatting and the ability to add logos / branding etc. to the booking confirmation / reminder emails sent to customers.

Source: Capterra
 

Tanja from Nagelstudio Tanja Kräker
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Easy to use an great features

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No longer "discussions" on telephone or whatapp whit my clients to arrange a meeting.

Pros

easy to configurate for me
i can combine it with my google calendar
and easy to use for my clients

Source: Capterra
 

Brian from A Mind For You Ivs
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very difficult for me to navigate around their menus and functions.

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To provide an option for my costumers to book my service in an easy step by step method.

Pros

I like the way I can integrate on my facebook page and homepage. With book button simple, and a page where people can see more in detail!

Cons

Its really hard to connect paying options, though you are covering a lot of methods which is great.

Difficulties of making changes to button look, styles etc. Not when I found the menu for that, but just the overall organizing of the functionality for the user.

Source: Capterra
 

Claire from Wealden Complementary Thearpies
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

This has revolutionised my business and saves me time

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It saves me time and it makes it easier for customers to book an appointment with me.

Pros

THe software works really well for me as customers are able to book appointments when I am not able to take calls / when I am closed. That the software enables me to provide details of the services I offer, that I can make each service a different length of time (for a long time I thought I would not be able to use this software as some appointments need to be one hour and others one and a half hours. It is great that It syncs with my google diary automatically.

Cons

I am unable to log in to the software though my android phone which is a real downpoint. Also when I log in via my face book page I seem to need to repeat the log in process. My customers have tried to download the app but have reported to me that it does not work - I have not tried it however.

Source: Capterra
 

yuru from VP System Developers

June 2017

June 2017

They close my account with no notification

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Pros

Is a waste of time, so complicated to set up and use... and when i finally need it, the link was broken forever

Cons

the support is terrible, they block my user for ever so now they suggest to create a new account with a different name and I want to use my company name.. terrible

Source: Capterra
 

Bev from It's time to shine

June 2017

June 2017

challenging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Booking process can be simple

Cons

complicated to set up, non existing customer service - I left an email and 3 days later still havent heard anything. It 'features' are not clear within the payment plans. time zone never stays on my time zone and have to ask clients to constantly check theres.

Source: Capterra
 

Kenjua from Phoenix Financial Center LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I believe I made the best decision for my business by switching to Simplybook.me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Visually appealing
Easy to design
Custom features
Calendar Sync
Dashboard
Booking website
Fast customer response
Booking Troll

Cons

I would not call these items cons, in my opinion they are not as easy to customize as others:

Company Booking Troll site should auto match My Booking website theme and color settings.
Client settings should have a merge action option for duplicate client entries for the same client.
The Email, SMS, and Feedback Request Settings should have drag and drop customization

Source: Capterra
 

jacob from Jacob Yard work

June 2017

June 2017

excellent site, friendly service

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Pros

clear and well set out, attractive for customers, I especially like having the short url to share on social media etc

Cons

a bit hard to navigate sometimes and find everything, I am getting used to it but things like changing the days on and off could be easier to find

Source: Capterra
 

Cathy from Primped & Polished

June 2017

June 2017

Love how easy it is to use!

Ease-of-use

Functionality

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Pros

Easy to use. Easy for my customers to use as well. It has great features that really streamline the booking process.

Cons

I don't like that I have to renew my free subscription every month. I wish my selection would just remain until I decide to change it!

Source: Capterra
 

Cheryl from ECPI University
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

We have had a great experience with your software so far.

Ease-of-use

Functionality

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It coordinates students with instructors offering english and math workshops.

Pros

We have a slightly different situation than what the software was designed for, but it the design is flexible enough to work for us.

Cons

Again, because our situation is slightly different, we would like a different view in the booking screen. We would like to see all available appointment times on the calendar showing providers rather than having to first select the provider. But I understand that might not be best for most users.

Source: Capterra
 

Youssef from ViRal Labs

June 2017

June 2017

Feels Good, lacks in many areas!`

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The software is simple to use and easy to setup. The fact that there os a 24/7 help service help the customers a lot

Cons

Many missing features and service lack in several aspects:
1. The API slows our website a lot in Canada
2. Several features are missing such as number of openings remaining
3. Several features are missing such as generate several promo codes at once
4. Several features are missing such as properly choosing time slots for the arcade!

Source: Capterra
 

kate from Sleep Time Baby
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Simplybook.me is essential for my business

Ease-of-use

Functionality

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Customer Support

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ease of booking and ability to allow this facility to my clients.

Pros

Easy to integrate works well and clients love it! I personally included the code on my website and now integrate it with my google calendar to never miss an appointment.

Cons

I'm not sure why iI have to log in twice to the account when I go to the website? I also would like to be able to put reminders on the google calendar sync.

Source: Capterra
 

Oliver from MAINZ
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

flexible and useful. A good tool for our institution

Ease-of-use

Functionality

Product Quality

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Value for Money

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Quality
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Online access and a cool, professional interface

Pros

I like the ability to attach photos: we're booking recording studios and their names are a bit informal - pictures remove any ambiguity

Cons

Having to reapply every month for our free account - but that's not your fault :-)

Source: Capterra
 

luca from Visitare tours
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy to use but expensive

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incerasse the volume purchase

Pros

very easy and interactive interface. Good interface for the client and its very fast to book. Complete

Cons

Very expensive! Not very clear the reservation resumen. Not easy to charge a event and not intuitive interface to introduce the data in the system

Source: Capterra
 

Phil from EDge Hill Students' Union
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Still in the early stages but for its price this is defibantely worth exploring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Clients can book appointments 24/7 instead of normal 9-5 office hours, which has been a massive help as a lot of our clientele are in placements 9-5

Pros

Cheaper than the rest, relatively simple to set up, even for a technophobe like myself. Anything I struggled with was sorted quickly with online support

Cons

some issues exporting widget to our own website but we got around that in the end with the help of our internal support.

Source: Capterra
 

Irene from lash therapeutics

June 2017

June 2017

Great app for all my small business scheduling needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
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Pros

I am able to completely eliminate the job of receptionist for my business - bookings come in automatically online. I was able to start for free and as my business expanded I subscribed to a payment plan - my life has gotten easier with this software.

Cons

Sometimes there are glitches in confirmations not being sent to clients which can cause a bit of confusion.

Source: Capterra
 

Trish from Just 4U Travel
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Handy techy stuff here!

Ease-of-use

Functionality

Product Quality

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Value for Money

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A very affordable online scheduler, for appointments. I have an online appointment thing because I was told it is good to have on my website. Honestly, most of my customers just pick up the phone and call me.

Pros

Cost- affordable for small businesses
Pretty easy to set up.
You can have multiple items or services

Source: Capterra
 

Tim from Ignite Payments

May 2017

May 2017

Super easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
Quality
Value for Money
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Pros

We like that its simple and easy to use and simple for our customers to use to book their appointments.

Source: Capterra
 

petra from nimm dir ziit
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Satisfying

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
Quality
Value for Money
Value
Support

Online bookings, less phonecalls, more time

Pros

Good overview, relatively easy to use, nice to have the possibility to implement it into my own website.

Cons

Price
I get emails with offers that are NOT available for me! I would love to have the US stardard option with 8 features.

Source: Capterra
 

Lee from Lomeshaye Marsh Local Nature Reserve
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We use the simplybook.me system for running a classroom on a local nature reserve.

Ease-of-use

Functionality

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Customer Support

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Ease-of-use
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Quality
Value for Money
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Pros

The software allows us to manage the classroom remotely. It means that we don't have to have someone tied to a telephone all the time and being a very small team with a large working remit that is a great advantage.

Cons

The notifications to upgrade or re-subscribe for the free option.

Source: Capterra
 
 
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