SimplyBook.me Software


 

SimplyBook.me is an online scheduling solution designed for small businesses in a variety of industries, including salons, event planners, repair shops, dentists and other medical services, government agencies and more.

The tool provides users with several configuration options, including setting up recurring services, linking service providers to all or select services, and customization options for the booking page (such as adding the booking system as an iFrame or adding a booking button to a website or Facebook page). More advanced features are available through plugins. 

Additionally, users can accept online and offline bookings, collect client feedback to optimize revenue and service performance and send email and SMS appointment reminders to both service providers and clients.

Clients can access the booking page from either Web or mobile devices, make bookings at any time, from any device and have the ability to cancel bookings if need be.

SimplyBook.me is available worldwide as a Web-based solution and is compatible with all operating systems (mobile apps for Google Android and Apple iOS are also available). Subscription pricing is based on the amount of booking per month and the amount of plugins used. A free version of the tool is also available.

 

SimplyBook.me - Dashboard
 
  • SimplyBook.me - Dashboard
    Dashboard
  • SimplyBook.me - Sample booking page
    Sample booking page
  • SimplyBook.me - Enter details
    Enter details
  • SimplyBook.me - Setup
    Setup
  • SimplyBook.me - Booking
    Booking
  • SimplyBook.me - Booking confirmation
    Booking confirmation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

108 Reviews of SimplyBook.me

Showing 1-20 of 108

 

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Tim from Ignite Payments

May 2017

May 2017

Super easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support
Source: Capterra
 

petra from nimm dir ziit
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Satisfying

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Online bookings, less phonecalls, more time

Pros

Good overview, relatively easy to use, nice to have the possibility to implement it into my own website.

Cons

Price
I get emails with offers that are NOT available for me! I would love to have the US stardard option with 8 features.

Source: Capterra
 

Lee from Lomeshaye Marsh Local Nature Reserve
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We use the simplybook.me system for running a classroom on a local nature reserve.

Ease-of-use

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Pros

The software allows us to manage the classroom remotely. It means that we don't have to have someone tied to a telephone all the time and being a very small team with a large working remit that is a great advantage.

Cons

The notifications to upgrade or re-subscribe for the free option.

Source: Capterra
 

Christine from East Carolina University
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Overall the software works great.

Ease-of-use

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The ability to schedule a service within our university.

Pros

It has great functionality and is easy for customers to navigate. The interface is attractive on both front and backend.

Cons

Would like for more functionality to come standard. Don't like that have to renew monthly. I would like a plain embed code so I can embed it easily into a standard HTML page.

Source: Capterra
 

Wisken from W!scan cvoa (wscan cvoa)
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

good tool for small businesses although I miss the possibility to answer the client.

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Online booking so less mails trying to fix an appointment.

Pros

Integration into the Facebook account and the possibility to put slots in. You can customise it with the company's look and feel.

Cons

Not being able to answer the booking in beginners account. Must be elementary and basic to tell your potential client why you're cancelling the booking proposal.

Source: Capterra
 

Asher from Asher Leigh Music
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

I love using this site! It has helped me expand my childcare business and organize my availability.

Ease-of-use

Functionality

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Organization and scheduling clarity

Pros

I love the automated email reminders, and also the different options available for varied services.

Cons

I wish there could be a communication platform between customers and myself on the site. It would be great if people could leave a note when they booked an appointment. This would reduce the need for texting details. Instead, they could do this directly on the site.

We also have a lot of difficulties using this site on mobile devices. This is somewhat burdensome when customers want to book their appointments on mobile.

Source: Capterra
 

April from AAO FIT
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Great service for clients in booking classes easily

Ease-of-use

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Pros

Customer service is great! Very helpful! The features are great as well..a lot to choose from as far as the options in paying online or in person.

Cons

There aren't half hour time options for class start and end times. Also it can be a little hard to figure out on your own, so many options...so I'm glad customer support is there.

Source: Capterra
 

Lisa from Booglez Limited
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

I've been using it to book my podcast interview sessions.

Ease-of-use

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Helped me to organise my schedule, it looks professional, it was easy for my interviewee to book themselves in and for me to collect the relevant information from them.

Pros

It send reminders, immediately alerts me of bookings and cancellations and reminds me 1 hour before - very helpful.

Cons

I don't like the ticks and unticking when putting in your availability. It's confusing (ticks and crosses) and i don't like it 'expiring' every month

Source: Capterra
 

Espen from Unique Danseklubb
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

A greate easy system, but need some updates that are common in other similar systems to be perfect

Ease-of-use

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We have up until now used a different system and found Simplybook on a search trough Google. We have just programmed it to our fir our business and needs and our impression, so far, is that it's easy to program and to use for our clients.

I have to say that our absolute best exerience so far is support though the Chat function offered by Simplybook.me. It's fast and the response is really helpful and accurate.

There are som issues regarding Approving (Extra features). If you need to use this option this is not "good" enough for companies with a lot of booking. But if you have a little volume of booking and always people that can approve the request at once/fast this feature will be perfect for you aswell.

The App possibility is a good asset.
And with some small more possibilities it will be greate.

Pros

Already stated earlier in this review

Cons

Some features are not working qood enough. It seems not quiet ready or under development

Source: Capterra
 

Ayo from Ayes Creative Learning
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

A big fan of Simply Book it

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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I've been using Simply Book it for a while now and I'm a huge fan and really happy with the features and numerous integrations. I love the fact I can embed my booking form directly onto my website and add a tab to my Facebook page.

Pros

All the integrations and features

Cons

The layout of the dashboard is not as easy to navigate

Source: Capterra
 

Donnie from Spring Breeze Marketing Pte. Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

An Excellent Business Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Simple for end-users and fairly easy to implement. Took us only a few hours to get it up and working.

Pros

Straightforward for end-user, easy to implement.

Cons

Blog feature should have everything displayed on the front page instead of as a menu item to click into.

Source: Capterra
 

Suzee from Lindvart Park Management Committee

April 2017

April 2017

Facilities and field management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Excellent booking system. Best i have found on the internet. Does it all and great customer support. Does every thing we need and looks very proffesional for our customers and the sports codes that will used it. Keeps operations manager organised as well

Source: Capterra
 

Diego from VÍA PSI Villa Alemana

April 2017

April 2017

Great service and great people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I found here the best solution for my small psychologist office. Every time I need help I get a nice comment from the staff.

Source: Capterra
 

Stephan from SDG Counselling
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Jolly good programme

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Setting up the routine was a little scary, but once I got the hang of it I felt confident enough to customise it for my requirements. When I got stuck once, the support I got was very helpful.

Pros

Flexibility, good value, good support.

Cons

It needs a little getting used to.

Advice to Others

Start off with the free level to get the idea and see how it suits you.

Source: Capterra
 

Maggie from Physiohelp4yoy
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Love it!love it and looove it. The best

Ease-of-use

Functionality

Product Quality

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Absolutely amazing web. Help me a lot with my business. My patients are very happy too. Easy and simple and very smart view.

Source: Capterra
 

Karel from Betula Sport OÜ
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Best booking solution for New Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Simplybook seems to be the best one out there. Especially for a seasonal business - when there are many customers, then there is the possibility and need to pay for the service, and in the winter, when the business is on standby, than so are the payments. its very reasonable.
Also it is awesome, that i can translate the page exactly as i need to, and if i ever get stuck, than te customer support is fast and ready to help.

Advice to Others

It would be nice to have the possibility to translate the page in multiple languages.
it would be nice to have a reminder every time that my subscription is about to end.

Source: Capterra
 

K from Kanzo
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Best planning software after research

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It is easy to use and you can choose the features you want. Price and quality is the best one I found online.

Pros

Choosing which features I want.

Cons

I would want more features for the price. Not 3, but 5.

Advice to Others

Not yet, not even fully in use.

Source: Capterra
 

Donald from Ajarn Donald's English Language Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great online booking software with many useful features.

Ease-of-use

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I have been using Simplybook me for about a year and it helps me to get many more bookings because the process is quick, easy and organized.

Source: Capterra
 

Miquel from Tech Pantry
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great solution to quick and easy to setup online bookings.

Ease-of-use

Functionality

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Value for Money

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Setting up Simply Book Me was really easy. We love the integration with G Suite Calendar.
Have already recommended it to our clients.

Pros

G Suite integration

Cons

Difficult to work out the image you can add to a service. Maybe add a suggestion for the size of an image to upload.

Source: Capterra
 

Jakub from Hypnotherapy - Dr. Jakub Tencl, MHS(Acc)

March 2017

March 2017

Fully customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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What I appreciate are options how can I customize system for my needs, not everything, but quite a much. Also the fact that system is developing which means open door for requirements. And ultimately a live chat support where nearly always is someone.

Source: Capterra
 
 
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