Acumen is a software solution designed for small, medium, and growing retailers. The fully integrated solution includes applications for Point of Sale, stock management, customer management, eCommerce and accounting, to name a few.
Considered suitable for retailers that have outgrown systems like Quickbooks and MYOB, Acumen provides a selection of features that encompass the full sales cycle. The software can support a variety of retail types, including timber and hardware stores, plumbing suppliers, apparel, electronics, jewelry, and pawn shops. The system can be used by single store retailers, but also scales to support multi-location enterprises with up to 25 locations.
Purchase of Acumen includes software to manage both front and back of house, along with all associated hardware - terminal, scanner, printer and cash drawer - if required. They also offer a locally based support team that can be available 24/7 to answer questions and offer recommendations.
Andrea from Ink Global
Specialty: Other specialty retailer
Employees number: 51-200 employees
Ease of use and solid performance. Worked well for trial and project at the time. Would definitely recommend to colleagues.
Didn't use it long enough to really find fault. It's just not in our budget at the time. Would definitely use again if needed.
James from Burns & McDonnell
Specialty: Industrial supplies & machinery
I like the service provided when we ask for assistance. They seem to offer good help and to have knowledgeable people for what I need.
The software is sometimes cumbersome to use and requires assistance.
Speak with the sales staff about the pluses and minuses, and beware of any limitations.
Brian from Herspiegel Consulting
The flexibility and quick access to realtime information is the best part of this product
The software can tend to be slow and difficult at times to use.
Consider the needs of you company and talk to the vendor to see if this product will work for your organizations
alissa from supervalu
Specialty: Grocery / supermarket
Easy to use and understand. Not hard to learn. Easy to train on.
There are some enhancements that could be made to better improve the functionality.
Do your research on it and talk to others who use it