AIMsi Software


 

AIMsi is a mature, end-to-end software solution that can be used in any retail environment. Offering more than just "off-the-shelf" functionality, AIMsi is a complete business management solution that provides Point of Sale, accounting, inventory tracking and customer management, as well as a suite of add-on modules that can support the needs of a variety of specialty retailers.

AIMsi was designed to be extremely user-friendly; the company has been developing tools for the industry for almost thirty years and utilized this extensive experience to design a system that is simple to learn and operate. The add-on modules make this software a great fit for retailers frustrated with other more generic systems on the market because AIMsi allows them to build their own custom solution by adding just the features they need.

Custom add-on modules include some really great tools for retailers that have a repair or service department, like bicycle or sewing machine retailers. It also offers a Lesson Scheduling module, which is great for hobby shops or musical instrument stores that teach classes. There's also a really useful add-on for rental management, which helps retailers that manage short-term rentals and rent to own, as well as support contracts or extended warranty contracts. Retailers seeking a web presence can utilize Active-e, the software's e-commerce solution. Recent updates to the software have also made AIMsi a great fit for consignment retailers.

The software includes full financials, including AP/AR and General Ledger and is also PCI and PA-DSS certified, for those that want to integrate credit card processing. The support team resides in-house, and encourages a consultative, relationship-building approach to customer service.

We recommend AIMsi to any specialty retailer seeking a fully integrated business management system that's tailored to their unique needs.

 

AIMsi - View Customer Invoice History
 
  • AIMsi - View Customer Invoice History
    View Customer Invoice History
  • AIMsi - Display Inventory Detail
    Display Inventory Detail
  • AIMsi - Display Inventory
    Display Inventory
  • AIMsi - Active e-Shopping Cart Integration
    Active e-Shopping Cart Integration
  • AIMsi - Touchscreen Sales Invoice
    Touchscreen Sales Invoice
  • AIMsi - Sales Invoice
    Sales Invoice
Supported Operating System(s):
Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000

81 Reviews of AIMsi

Showing 1-20 of 81

 

from Pro AV & Electronics
Specialty: Electronics & appliances
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

It works for 80% of what we do.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Quality
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Likes Best

Very intuitive and easy to set up. Their tech staff is very friendly and super helpful getting you all set up and going.

Likes Least

With some of our products, the cost is less than a penny, so inputting and tracking that was interesting to figure out.

Recommendations

Make sure that everything works the way you want it to. Things to think about are how long are the model numbers from your vendors, how long do you want your store's SKUs to be, what is the process of combining items you purchase into kits and selling them as one item or selling a bulk purchased item as an individual. These are the things that we found limits most of the POS systems out there. These are things that you will mainly run into when operating a retail store, but not as likely for restaurants or bars.

 

from Cosaria
Specialty: General merchandise
Size of portfolio: Single user Portfolio size: Single user

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Likes Best

The best feature of this product is the ease of implementation within the company's system.

Likes Least

So far, I have not encountered any problems with the product/vendor.

Recommendations

The software is very easy to use, so give it a try!

 

from Shooting Fever
Specialty: Guns & tactical gear
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great and user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Product Quality
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Support
Likes Best

The software was extremely user-friendly. It was a smooth transition and I'm glad we made the switch to AIMsi. We have had awesome support from them.

Likes Least

I have had no problems so far and if I did, I know that their techs will be there to offer support.

Recommendations

I would recommend to speak directly to their sales representative. That way you can understand the software and what they have to offer.

 

from Carlton Music Center
Specialty: Other specialty retailer
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Great software package for Music Retail

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The features are kept up to date, they offer great telephone support, and it works well for our industry.

Likes Least

I have no serious or major dislikes that are worth mentioning.

Recommendations

Talk with other retailers within your industry that use it.

 

from Carlton Music Center
Specialty: Books & music
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Complete functionality for the Music Retail dealer!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
Quality
Support
Likes Best

When problems arise, help is quick to resolve them. The Proposal module makes my clients interested in following through to purchase.

Likes Least

Some updates are not tried and true, and we still encounter bugs, which can affect access to customer info.

Recommendations

Try getting a free trial demo of the version you'll be using, and do a rehearsal of an average day you'd have in your retail operations.

 

from Carlton Music
Specialty: Books & music
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Organization to the rescue

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This product is always tech supported, has not crashed or caused issue and helps all select locations (stores) stay organized with product.

Likes Least

I dislike the menu set up and it takes some time to learn how to use the program successfully.

Recommendations

The program is well-organized, efficient, but has a learning curve.

 

from Carlton Music Center
Specialty: Other specialty retailer
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Utile and comprensive.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Product Quality
Quality
Support
Likes Best

It offers many modules that are designed to address the various needs of our business.

Likes Least

I am disappointed that the reports section is not more customizable. I have also noticed what I believe to be some quirks in the way inventory is maintained.

Recommendations

I do not have any specific recommendations concerning this software.

 

from The Music Center Inc.
Specialty: Other specialty retailer
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Seven year AIMsi user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software itself feels rock solid. Most problems I experience are a result of our ISP and our IT guy being off premises.

Likes Least

On rare occasions, our printer has connection issues, but a restart usually fixes it. I'm not sure if it's a problem with AIMsi or if it's external. I would like a change in how emailing a receipt works. You have to print a paper copy to email. The biggest drawback is the cost for each module. I know it's business software and anything that works well is not inexpensive. As long as it works as well as it does, it's an accepted trade-off.

Recommendations

This is the only POS software our company has ever used. We've upgraded over the years (about 14), so it's the only software I know. I still think we made a solid choice.

 

from Carlton Music Center
Specialty: Books & music
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Aimsi is very useful other than being slow once in a while.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Support
Likes Best

I like the amount of information that is available for customers.

Likes Least

Inventory management is not always accurate and sometimes malfunctions.

Recommendations

Make sure that your internet works fast and will not go down.

 

from carlton music
Specialty: Other specialty retailer
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

AIMsi review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the access I have for both customer and inventory history and how it merges them. I get a response of "We can do that" and they do.

Likes Least

When searching for a customer and I type the account number in and the program is asking me for last name. When I change it to search by account number, the number is gone when I make the change and I have to reenter the number.

Recommendations

Give this a chance. It will help you with your business.

 

from Carlton Music Center
Specialty: Books & music
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

AIMsi Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's a good product, but I have found some bugs.

Likes Least

The software crashes every time there is a small error. Sometimes, this occurs in a way that sells inventory, but doesn't enter the sale into the ledger.

Recommendations

Don't press the print button on the display inventory screen. it will crash every time.

 

from Carlton Music Center
Specialty: Books & music
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

My review of AIMsi

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

AIMsi is efficient in keeping track of music products, such as serialized instruments and their accessories.

Likes Least

The Active E system runs a little slow, at least in our business.

Recommendations

AIMsi is a great software to help run any sort of business, weather its music instruments, basic retail, etc. They software runs very well, and in my experience, I have not seen it crash.

 

from Carlton Music Center, Inc.
Specialty: Other specialty retailer
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Easy menu driven POS operation

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to follow drop-down menus, and the vendor is always able to answer questions I may have.

Likes Least

Sometimes we have inventory numbers that don't match up. We haven't figured out the problem yet. It doesn't always occur and not a pattern we can close in on.

Recommendations

Try the software out in a hands-on situation of what your business would be using it for.

 

from Costila-Net
Specialty: Other specialty retailer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

AIMsi - POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's simple, user-friendly, and has everything you need in one place.

Likes Least

I haven't found anything bad yet. I'll let you know next time I'll do a review.

Recommendations

Look into this product as a great choice of quality vs. price.

 

from The Music Center, Inc.
Specialty: Other specialty retailer
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

The Music Center, Inc.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is pretty simple to use once trained.

Likes Least

The reports are a little more difficult due to how it was set up.

Recommendations

Make sure the person setting up understands your needs.

 

from The Music Center Inc
Specialty: Books & music
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Easy to manage and use!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the organization of the sale and manage inventory. Knowing that I can look at other stores' inventory and get transfers also makes the process easier than having to order new stock for each individual store. I originally came from a small music store where everything was done on paper such as contracts, payments, and all sales. It made organization a lot tougher and more room for mathematical error. With the computerized equations and adding and subtracting, totals are much easier to find, and less human paperwork and calculating are required.

Likes Least

I have noticed that some payment processing and saving transactions seem to hang up at the end and take a few seconds to process and complete. Also, at times, the software seems to overwork itself or the computer, cause AIMsi to be unresponsive, and freeze up the computer.

Recommendations

Taking time to learn and discover the different abilities of the software makes it extremely quick and easy to use the basic functions available.

 

from The Music Center Morganton NC
Specialty: Other specialty retailer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Consistent performance

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

From a POS perspective, AIMsi gives me consistent performance with little or no problems.

Likes Least

The reporting capabilities could be tweaked. It would be advantageous to set inventory levels and be prompted when it is time to reorder.

Recommendations

I would recommend that anyone considering this software to be certain upon purchase and to have thorough training for associates as to the capabilities of the packages installed. Too often, exploration is required to find how certain aspects work.

 

from The Music Center
Specialty: Books & music
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

The Music Center Lenoir NC Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

AIMsi allows The Music Center to quickly locate inventory between our six stores.

Likes Least

The only issue I have had is when we made the transition from AIMsi 9 to the current version. We had a couple of workdays when the POS closed down on us. Currently, a feature that would be very helpful is the email receipt. This is has not worked properly since this feature was opened up.

Recommendations

We run rental contracts. I wish we had better control over the pages we printed out for our contracts.

 

from Carlton Music Center, Inc.
Specialty: Books & music
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Gets the job done, but with many bugs along the way

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's a very flexible program, which could be utilized for a large number of applications

Likes Least

The software doesn't handle errors well, often crashing and causing the user to lose everything they were currently working on.

Recommendations

Try to use the program in a way that it doesn't expect or press a wrong button, and you will experience the errors

 

from Shooting Fever
Specialty: Guns & tactical gear
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

AIMsi Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

There are a vast amount of reports that can be generated with the software, which is important to businesses like mine. Many other P.O.S's have some standardized reports available, but AIMsi allows you to tailor the reports to your needs. AIMsi also allows you to create a touchscreen POS interface, which is convenient for quick sales and short ticket transactions.

Likes Least

Although it's not a problem particularly for myself, my co-workers felt it is not so simple to navigate and use. There is a training version available to circumvent that. Granted, with everything that the AIMsi allows you to do, it is understandable that interface would have to a little bit crowded. I would've liked a streamlined version without all the technical back-end options so that it would be easier to train new staff.

Recommendations

This software is great for managing inventory and purchase orders. However, if you're looking for just a simple POS for small and simple transactions, I would not recommend it.

 
 
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