AIMsi Software


 

AIMsi is an end-to-end point of sale management solution that can be used in any retail environment. With multiple integrated features, AIMsi is a complete business management suite that provides POS, accounting, inventory tracking and customer management, as well as a suite of add-on modules that supports the needs of the variety of specialty retailers.

The individual add-on modules allow retailers to build their own custom solution by selecting and paying only for the features they need. Retailers seeking a web presence can utilize Active-e, the software's e-commerce solution which can help them engage and interact with their online audience.

The solution also offers an inbuilt ledger and accounting solution for those that want to integrate credit card processing. AIMsi is a PCI and PA-DSS certified solution, which ensures the safety of customers data and their financial transactions. AIMsi is suitable for any specialty retailer seeking a fully integrated business management system that's tailored to their unique needs.

 

AIMsi - View Customer Invoice History
 
  • AIMsi - View Customer Invoice History
    View Customer Invoice History
  • AIMsi - Display Inventory Detail
    Display Inventory Detail
  • AIMsi - Display Inventory
    Display Inventory
  • AIMsi - Active e-Shopping Cart Integration
    Active e-Shopping Cart Integration
  • AIMsi - Touchscreen Sales Invoice
    Touchscreen Sales Invoice
  • AIMsi - Sales Invoice
    Sales Invoice
Supported Operating System(s):
Windows 7, Windows Vista, Windows 8, Windows 10

128 Reviews of AIMsi

 

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Software Advice Reviews (107)
More Reviews (21)

Showing 1-20 of 107

Maury from The Cash Register Company
Specialty: Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

TCRC

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

GREAT. Enjoy working with your staff, everyone is very helpful

 
 

Bill from Johnny Paul's Music Shop, Inc.
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great feature set and support. Very poorly implemented.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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The product has features that no other has, especially for the musical instrument rental business. However, it is showing its age. The worst thing is that it wasn't written well even to standards that we had 30 years ago. (I started in the IT business in 1986.)

I would recommend it, with a great many warnings, to a musical instrument rental or similar company, but absolutely not to anyone else.

Pros

The feature set for the rent-to-own business is good. So far as we have been able to discover, there is no other product at any price that supports our business. (If there was, I would be on it like a duck on a June bug.)

The support staff is excellent!

Cons

I would have fired an experienced programmer or seriously chewed out a beginner 30 years ago if they designed a user interface that was so poorly implemented. You never know from screen to screen what you have to do to do a "find." Sometimes you have to hit Tab for the program to work, sometimes you have to hit Enter. The mere fact that in a good many places the programmers apparently elected to use the tab key or enter key events rather than the OnExit event is inexcusable. (Click the OK or Save button without first tabbing out of a field and there is a great chance that the changes to the field you were last in were not saved.) Things as simple as standard naming conventions for naming reports are just an example that someone either didn't understand design or didn't care. (The reports aren't in report name order because some inept person decided to put "Print" or "List" in front of the report name, thereby making the lists sort out without rhyme or reason. Having a table of variables to STORE system options is fine. It's even okay for a first release. However, how a system that has been on the market this long without having a user interface on said table indicates a huge lack of caring. The user interface flaws cannot be excused by the fact that the programs are old. The design flaws would not have been acceptable in a DOS or even a CP/M program.

The back end modules are simply sad. The fact that they decided to write the back end all over again in the new system that they plan to release someday indicates a huge lack of judgment. Why the devil would one reinvent the wheel, especially after doing such a poor job the first time around, when one could interface to any of several well-written, mature, user-friendly and well-supported G/L, A/P, A/R, etc. systems and focus on the specialized modules that make me use AIMsi to start with? (QuickBooks immediately comes to mind.) Doing so would save well into six figures of development cost, give one a solid base on which to build, and even give one a huge marketing opportunity by being an enhancement to a widely-used system rather than being a home-rolled thing. It would also give me some hope that the new release would be available in my lifetime. They are simply burning man-years of programming effort and stretching lead times unreasonably.

As bad as the G/L module is, their "Purchase Order" module simply boggles the mind. They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable. One need only looks at the database design to see that whoever wrote the COP programs had never actually worked on one before. No Order Header and Order Line Item tables? Really? They sort of sludge everything together in something that they dreamed up from scratch. Even the terminology used for field names and labels is non-standard. "Picked" has a very well understood meaning in the COP industry. They have a whole new definition.

I could go on forever...

Advice to Others

If you have a musical instrument rental business, you probably need this product. I don't know about the gun and bicycle features because I haven't used it for those. Otherwise, RUN!

 
 

Menzie from Contemporary Music Center
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

AIMsi Review 2.5 stars

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Support

Overall, I think the product is good. The best pro I give the product is that it has great capabilities with tracking inventory. AIMsi rates well in that category. My main criticism of the product is that AIMsi is not intuitive to the users. It has always had an old clumsy feel, though through the years this has gotten better.
And it still is not an easy software to interact with. When we train an employee it AIMsi is always a hard part of the training because even millennials don’t find AIMsi user-friendly. I was just at NAMM and had people ask me our success with the software…because of its reputation of being nonuser friendly. I think it’s a good software but with such a smart company behind it, I believe it could be better. We have used it since the mid 90’s.

Pros

See above

Cons

See above

Advice to Others

See above

 
 

Sandra from Pacifica Paddle Sports
Specialty: Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Good value for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

For the past three years, we've used the AIMSI software for our point of sale. We have found the software to be straightforward to learn, use for our inventory and non-inventory items. The program offers a large variety of reports for in depth analysis. Staff can be trained on the basics relatively quickly. We have found that AIMSI serves our small business needs at this time.

Pros

We like that sales can be processed with a home screen of service buttons.

Cons

The help section could improve with key word search options.

Advice to Others

For a small business with product inventory and services, AIMSI is a reliable and affordable POS software.

 
 

Casey from Bicycle Guys
Specialty: Sporting goods
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Scheduling, inventory, and book keeping has never been so easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support

The aimsi platform has delivered quite well for us. We have way more insight into our business than we ever did before. Gone are the days of endless hours, crunching numbers, and writing endless things out by hand, or creating excel worksheets, etc. Yes, that stuff still needs to be done to an extent, as with any business. But nearly all of our bookkeeping information is a couple of clicks away. From historical daily numbers to active inventory, to scheduling and maintaining services, to employee timekeeping, and more- it's all on Aimsi!

Pros

Ease of use.

Cons

Some things we didn't know it could do, we are figuring out years later. Mostly user error, but could be better.

Advice to Others

Hands down, the best product we found at a very competitive price.

 
 

Brent from Itex of Magic Valley Inc.
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

AIMsi software has all the features you need and works just like you would want it to, not so complicated that you need to go to school to learn it. What you need to know, you learn through a very good one on one session with a trainer form Tri-Tech who will answer all your questions and show how to do what you how to do anything you do not understand. Tech support is great and very affordable. I would highly recommend it.

 
 

Mark from Deluca Music Co.
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

AimSi

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been using this software since it was in DOS! The improvements over the years have helped our business run more efficiently and given us the ability to provide better service for our customers.

Pros

That it is fully integrated and easy to use.

Cons

That I have to pay for it.

Advice to Others

Don't wait. Just pull the trigger and get it. It will make your life easier.

 
 

Greg from Sander's Sew-N-Vac
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

They are not Honest and Reputable. Worst people I have ever dealt with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Paid them to convert my software to there's which they could not do. Said I had to send hundreds of hours to fix the things they could not convert. Was told I had a money back guarantee if they could not do the conversion. They have my money and I have nothing after 3 years of waiting for them to be an honest and reputable company. The real answers to the last 2 questions are not at all it did not work.

Pros

Not a thing

Cons

Garbage

Advice to Others

Buy from someone that you can trust, not these guys

 
 

Martin from Martin Biller Violins
Specialty: Manufacturing & wholesale
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

AISmi v.8

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Even though I have not received training with this product, it is easy enough for me to use for my business. If I call customer support I get help immediately.

 
 

Ryke from Houseof Music
Specialty: Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Long Term Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using AIM software for my business for many years. As it is designed specifically for my style of business it fits very well. I will continue to use AIMsi.

Pros

The fact that it fits my business so well.

Cons

Occasionally cumbersome, but no software is perfect.

Advice to Others

I would recommend AIM software.

 
 

Phyllis from Johnson's Sewing Centre
Specialty: Fabric, linens, & crafts
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Johnson's Sewing Centre

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been working with Aimsi since 2005 and my #1 wish would have Canadian Payroll as part of the program. The Lesson module is geared only to music lessons, not for use with sewing and quilting stores. Even though the program is marketed to sewing and vacuum stores the Lesson Module doesn't work well. The purchase order module could be made better committed and in committed orders are confusing, and it's more time consuming to use the program than to hand write a PO. The number of accounts that are available for banking needs to increase as there are many more payment options these days. We take e-transfers, direct deposits, gift cards, as well as cash, cheque, debit, and 3 major credit cards plus gift cards from these various places. Since we deal with a number of outside agents that get stock from us we have had to be very creative with using the transfer in and out a program to keep track of the inventory that is sent to these agents.

Pros

The price point is very affordable and tech help has always been good Bryan is great at what he does.

Cons

Needs to have a more modern look and feel, and could be made more efficient, maybe being able to have windows open, when you generate a report you can not minimize the report and generate a second one without launching another Aimsi window this uses unnecessary server resources. Social media links and the ability to link to a website/e-commerce that you have built would also be nice.

Advice to Others

The product is good but as with anything in the world of computers and electronics changes the programs needs to change with it. Be sure that all the modules work for your business.

 
 

Rusty from Quarter Note Music
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Quarter Note Music Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The sales staff and the technical support staff have always been very helpful in helping us resolve any problems quickly.

 
 

Amy from A & B Music Supplies Ltd
Specialty: Books & music
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Review Of AIMsi

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using AIMsi for about 20 years and find it too good program.

Pros

The ability to use it for our entire store.

Cons

Sometimes when I call support I get a novice (beginner) and I wish I could ask for a more knowledgeable tech but that is not allowed. Sometimes it can take 2 or more calls to speak with someone who really understands what I am trying to say and knows how to fix the problem.

 
 

Warren from Island Lake Golf and Training Center
Specialty: Sporting goods
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Veritable Jack of All Trades Point of Sale application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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With many small businesses operating more than one type of business in their store, the demand for more versatile point of sale programs increases and becomes difficult to find. Think about looking at software to purchase and realizing each software application only does a portion of what you need. Say you sell retail products, but you also want to help local artists and sell their merchandise on consignment, plus you take trade-ins, offer repair services, and you wish to maintain a customer database to let them know about future sales; How many points of sale programs are out there capable of handling all that and much more? AIMsi. I'm still looking for the iPad program or another PC-based program capable of handling it all and be completely integrated. What kind of businesses are we talking about? Retail stores, liquor stores, hobby stores, gun stores and shooting ranges, appliance stores, car washes, music stores, bike shops, golf courses, bars and restaurants, grocery and convenience stores, and the list keeps growing.

Advice to Others

Work with Tri-Technical Systems or one of their established resellers and have a conversation about what your business needs and see if they can't find a solution.

 
 

Pam from The Bike Shack
Specialty: Sporting goods
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using this AImsi for several years and find it very easy to use and the tracking and follow through is great. I use the Accounts payable and receivable features plus purchase orders and it all works great together. The Point of Sale feature is so easy to use and understand, makes it great for new hires. Inventory control is made easy with this product also, searching for items in inventory is made simple.

 
 

Johnathon from TGD Firearms
Specialty: Guns & tactical gear
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Recommended Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I purchased this software and have used it 3 years now. It is a lot of setup at first and takes some time to navigate but overall its really helped in my business and I don't even use a fraction of the features.

 
 

Ken from Music Arts Enterprises
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great company and software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Ease of Use is 5 stars AFTER the learning curve. I not only recommend I HAVE often recommended.

Pros

You actually listen to customer needs and respond to service requests.

Cons

The email client could be better. If a client has 10 invoices, they need to be sent one at a time.

Advice to Others

Aimsi/Tri Tech is a specialist in the music industry and therefore understands our business and our unique needs better than any other software company.

 
 

Shirley from Yandas Music & Pro Audio
Specialty: Books & music
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

AIMsi review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The software is very comprehensive. The initial learning curve is high but once you get used to using the software, one process is very similar to the next.

 
 

Mark from Saleigh Mountain Leather
Specialty: Footwear / shoes
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Aimsi Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is my first package. I checked many out and this seemed to be a great value. It has a TON of functionality of which I use only a small part. But the customer service is outstanding and the flexibility is huge. You'll have to narrow down what parts you want. It is a full accounting program also if you're doing accrual accounting. Most of the preset are for music stores, hobby shops, etc. I had to set it up specifically for shoe repair but it went well.

Pros

Very functional.

Cons

Maybe too much for a novice. Trying to figure out what to use and what not to use.

Advice to Others

Good product for the money and great service.

 
 

Edison from Armería Ponce - El Bunker
Specialty: Guns & tactical gear
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Good program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I use the POS software for my Gunshop. Is not hard. And from the manager perspective, it has good reports. The only recommendation I can give is more training for all reports. And teach how we can create our own reports.
But it is a very good product.