AIM
About AIM
Awards and Recognition
AIM Pricing
Starting price:
$995.00 one time
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Retail POS Systems
Most Helpful Reviews for AIM
1 - 5 of 200 Reviews
Janice
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
A jewel in a difficult and expensive industry
We deployed, then 4 years later deployed ecommerce
PROSEase of Use, Cost, Customer Service, Merchant Services relationship.
CONSCanned Reports are often minimal, but I summarize them in complex Xcel worksheets
Reason for choosing AIM
Cost, database structure, merchant services relationships
Reasons for switching to AIM
Updates and Merchant Services, hard to use, poor customer support
Devon
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
TriTech AIM Review
Overall, I am very happy with this AIM. It has made our business run smoother and has opened up some avenues to us that were previously not feasible.
PROSWe sell firearms, and the built in A&D Book is a critical component to our business. Once setup, this feature makes tracking of firearms incredibly simple .
CONSThe management of sale prices for our products needs to be revamped and is currently both difficult and convoluted to use. In my opinion, this is easily the area of the software that could most benefit from improvement.
Reasons for switching to AIM
NCR Counterpoint was not willing to make changes based on our needs.
Adam
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2022
AIM once the sale is made we don't care.
I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now. Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format) Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.
PROSLooks like if it worked it would be nice.
CONSThe way it just sits there with no data for the last several years waiting for AIM software to finish their job. The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.
Reason for choosing AIM
Your sales guy sold me a product that sounded great. Did not know I was dealing with a crook. So I was suckered into it. An honorable company would have said "Sorry we cant do the job here is a refund." Instead of send all the information in again and again and we never hear back until I call again then we go though the same thing again.
Reasons for switching to AIM
Needed a point of sale that would integrate my FFL bound book with point of sale. AIMsi sales rep was good at selling your product. Just wish I had received a functional product from AIM because I am still using my old point of sale as it works, unlike AIM.
Rob
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great POS/Gun book/Range Software
Been a fantastic system....we recommend it whenever we are asked what we use by other gun stores.
PROSI don't have to have multiple systems running to achieve everything we need to do...AIM does it all
CONSlearning curve....set up and learning the system takes time
Reason for choosing AIM
everything I had read pointed to this being the best system for guns/inventory....and it is.
Reasons for switching to AIM
Needed something that would track sales and guns all in one
Ron
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Has made us MUCH more efficient
For a small retail store this is excellent! Helps manage inventory, as well as daily and weekly check out.
CONSThere was quite a learning curve for us. We had no POS before AIM.
Reason for choosing AIM
AIM was a better choice for a Retail/Service business