Since 1982, Canada-based Aralco has developed and offered customizable ecommerce, Point of Sale and Retail Inventory Management systems that help retailers of all sizes gain complete control over their sales operations and inventory, while also empowering staff on the front end with an easy-to-use POS solution. Aralco Inventory Management and POS Systems were designed to support a variety of verticals, and the robust and user-friendly technology fully integrates store front and back-office operations.
Aralco's Point of Sale solution combines the features and functionality of a reliable retail solution with cutting-edge, seamlessly integrated e-commerce technologies, giving retailers the ability to link their web stores, in-store terminals, and back-office accounting to gain real-time insights into their inventory and other critical information.
Aralco recognizes that retailers in today's competitive market need to thrive online as well as in store, so they set themselves apart by offering a powerful e-commerce and website management module built right into the software. These features allow retailers to create, expand, and optimize their online presence, which is critical for business growth.
Aralco POS can track, store, and analyze a multitude of different data types - products, inventory, sales analyses, multiple store locations, inventory, staff performance - and present this information in real-time to management, so it's a great option for owners with more than one location looking to grow. The software can flex to meet the needs of dozens of retail verticals, including apparel, furniture, health and personal care, hospitality, grocery, optical, jewelry, and more. Aralco supports clients at every stage, from hardware and software purchase to implementation, staff training, and support.
Rick from Wood Floors by JBW
Specialty: Other specialty retailer
We have stores in both the United States and Canada, and all 5 stores use the system, as well as our head office, warehouse, and manufacturing facility. The Aralco POS and BOS modules have provided us with a needed tool to control inventory, manage customer demand and get control of our costs and profitability.
I like the Aralco software, and I have recommended this system.
I would recommend Aralco to any small-to-medium-sized retailer who is looking for a solution that will meet and deliver immediate results.
Sarit from Glam & Fame
Specialty: Apparel & fashion
Best POS solution available on the market. It has both real-time communication and redundancy built in, in case the internet is down. The software has all the intuitive feautres in one package. The new reporting engine is a powerful tool to have insight into the numbers. Aralco has an excellent support team in a mission critical environment like retail, where downtime means lost sales.
There are a few features where more functionality would be helpful. For example, the mass email marketing tool does not support hyperlinks. Due to this, we have to go with a third-party email marketing company, and it is a bit cumbersome to have two customer databases. If there could be a few more enhancements and tweaks in features, it would help a lot. Also, as another example, in the dimensions menu, the field length could be longer.
I would recommend this product to other business owners as there is no software on the market which can provide the unique features of Aralco at an affordable price.
Jennifer from JM Project Management
The POS is very easy to learn, especially for first time users. I like the fact that it is a Canadian company based in BC. I also like that you can get through to a real person on the help line quite quickly. Also, most of the Aralco staff have been there for quite a few years so they are very familiar with all aspects of the software and can help very quickly.
Sometimes updates have a few minor bugs but they are generally fixed right away.
I have been using Aralco retail software since 1993 and have recommended it to many others. I have seen many retail software companies come and go, and Aralco is still here for the long term.
The software is user-friendly and reasonably priced. It has all the features needed to run a single store or a multi-store chain. I am excited about their new e-commerce integration with the Back Office software. I plan to implement this in 2014.
Michelle from Britannia Mine Museum
Specialty: Museum / park / zoo
This is a great system for Point of Sale purchases. Products can be put through the system with ease.
The Back Office is difficult to understand for someone new to the system. The video training is fine, but some people do better with hands-on training.
Spend the time and money to arrange a training session directly with Aralco regarding the building of reports and other information that can be received from the Back Office. Go into this appointment with questions ready.
Krystyna from Cantu Bathrooms & Hardware Ltd.
Specialty: Other specialty retailer
Aralco has been our software provider since 1992. We have forged a really close relationship over the years. We have gone through many changes and upgrades together. Some of those were brought by outside forces (read: government), some were requested by Cantu to help with inventory control and customer service. I really like this company’s straightforward philosophy: everything is possible; all it takes is time and money. Since they write programs themselves, they can customize it to suit your particular needs and requirements. I would recommend Aralco to any retail business, whether they are new or just looking for a change.
Reports. I find it very difficult to built report that I need. I always have to ask for help.
Understand your particular business needs. Ask yourself very detailed questions about every aspect of your operation and procedures. Then ask your potential software provider if they can fulfill your requirements.
Dharma from MJM Furniture Showcase
Specialty: Furniture & home decor
The product meets all our requirements to keep track of inventory, sales, and reporting on a day-to-day basis. Real-time inventory is priceless for all of our stores and helps our sales staff makes sales and give definite delivery dates to our customers. There are many reports that keep us on top of daily sales, sales staff commissions, and open orders that make customer service easy. The system is very user-friendly; therefore, it is easy for our sales staff to follow and help customers.
We use all the features that are available, so there is nothing that I dislike about the product.
This is a great software for the furniture industry. Since we have a large amount of inventory, it's a great software to keep track.
Sara from Moe's Home Collection
Specialty: Furniture & home decor
We are delighted with Aralco. Their support and training has been exceptional. They are prompt and professional, and we love the fact that they can log onto our systems to fix problems when necessary.
Training staff on the new system was virtually pain-free. Aralco offers video training, which we found very helpful. We asked our staff to watch the videos and organized one on-site staff training day. After that, we were off to the races. Sure, there are the odd questions, but I can usually answer them myself.
The reporting capabilities, hands down, are the best feature of Aralco in my mind. They have lots of standard reports, but it’s the ability to create custom reports quickly and easily that really impresses me.
Aralco is not the cheapest product out there, but we realized after bad experiences with our previous systems that you need to spend the money to receive good and continuous service after-hours and on weekends.
When we were searching for retail software, we asked around from our colleagues in the retail sector and came to the conclusion that the most important things to look for in a vendor are the length of service in their industry, reliability of their product, speed and effectiveness of their support response, commitment to their customers, and their desire to continuous develop their product to adjust to frequent changes in the retail business.
Gary from Toy Jungle
Specialty: Toys / hobby shop
The reporting. Many systems have ease of use on the front end, but few can really deliver on the back end. The owner of this product is very passionate about making his customers happy and constantly adapts the program offerings to suit current retail conditions.
It would be nice if the support was less expensive. Having said that, I have learned that you get what you pay for. I had several systems before this one, and without the proper support, you pay in labour costs and the inability to make timely decisions.
Know what information you need in order to make your business the best it can be. Look for the types of reports that you need or the customer segmentation or the help in purchasing. The right system will save you time and money in all of these areas. Make sure that the proper support is there