Jewelry retailers turn to ARMS Signature Series POS for its functionality and ease of use. The software provides detailed analyses of every aspect of your business, from sales to stock management. We liked how the accessible metrics simplified business development for jewelry stores. The POS system accurately records every transaction, yet is intuitive enough for the most computer-illiterate staff member.
With nearly 1,000 customers worldwide and almost 30 years of experience in the jewelry retail software space, Advanced Retail Management Systems has developed a thorough understanding of industry requirements. The software is backed by a no-risk guarantee that the Signature Series will pay for itself in 12 months through increased profit margin.
ARMS special features include Repair Tracker, a tool that tracks items throughout the repair process and measures the profitability. The layaway system helps you make sure that your business profits during peak sales seasons.
The system offers point of sale, CRM, inventory management and retail accounting applications on demand. The system is installed on-premise and is built on the Microsoft SQL Server database. A dedicated team of IT specialists comes directly to your store for installation and training help. In addition, ARMS Signature Series comes with a full year of customer support, available either online or by phone.
Christopher from CMJ
Employees number: 2-10 employees
ARMS was initially sold to us as making our life easier. The software is over priced, hard to use, complicated, and I have not got to the worst parts yet. We paid a tech to come to our location for a week and train our employees. After training, we found out we had problems on the inventory side of the program. We were then told to do a whole different process after a week of onsite training. Complete change in how we were trained. Waste of time. On top of that they "updated" the system to only accept their proprietary labels which cost four times the market price for labels. You have to buy your supplies from them or they won't work. Absolutely terrible. I wish we would have never bought this system.
Don't buy, seek alternative.
David from Aspen National Collections
Specialty: Other specialty retailer
Easy to use application and follow through, also retrieval ability.
There is not much that I dont like about this product.
To make sure that it is a fit for them and to be able to test drive.
Eric from Eric J. Loch Diamonds & Fine Jewelry
Date: September 2013
One of the smartest business decisions I ever made was to start with ARMS in 1994. I was floundering as highly educated Gemologist-Jeweler. I had started in the industry when I was 13. What I realized though was that I was Gemology and Jewelry smart, but not business smart.
ARMS changed all this through excellent software and a proven management philosophy developed by a successful jeweler. There is a reason it's called Advanced Retail Management Systems. What I really liked was the fact that everything is under one roof, software, support, and management. Last year I hired a 30 year veteran of the jewelry industry, and after his first month he had nothing but high praise for the ARMS software.
As a result of using ARMS and it's management philosophy, I am able to retire in my 50's if I wish. I currently spend about 8 weeks per year out of my store. If you are looking for the cheapest system, there is plenty of off the shelf software packages out there. If you want the best overall set up then ARMS is your hands down choice.