AvidRetail is a comprehensive, web-based point of sale solution that also combines employee management, inventory control, and a free loyalty and pre-paid mobile app. Because it runs off custom Android touchscreen terminals, AvidRetail is able to offer unique features not found on other tablet systems. The nature of the system makes them a great fit for cafes, juice bars, burger stands, and other quick-service restaurants.
AvidRegister is at the core of the solution. The intuitive, user-friendly interface automatically identifies customers using a smartphone by name. Other customers can be linked by their phone number. All products can be customized by free or priced options. Manager approval secures special operations for discounts, overrides, and gift cards. Additional features include emailed receipts and customer profiles with past order history.
Back office functionality is just as important as the front office in AvidRetail. Their dashboards provide access to real-time information from anywhere. Sales reports can be broken down by product and payment type, giving greater insight over what is selling. Adding, organizing, and updating products is simple. Product color-coding capabilities improve transaction rate. Time tracking reports help with shift scheduling.
AvidRetail also focuses on customer experience. Their loyalty program is designed to increase the recurring customers. Retailers can customize reward programs by event and requirements. Points are all automatically synced between AvidRegister and the app that allows customers to carry a prepaid balance.
Named Product of the Year at CoffeeFest 2012, AvidRetail offers small retailers everything they need to manage their entire business.
Jim from Blue Heart Imports
Simple to use. Questions answered when needed. The new UI on website is nice.
There's nothing I dislike.
Ensure that the functionality is in line with what you are looking to get done daily. DO you want mobile? Website? POS?