Brink POS by Brink Software is a cloud-based restaurant management solution specifically designed for fast casual and quick service chains. This powerful, contemporary system uses cutting edge technology to deliver the functionality restaurant owners, managers, kitchen and wait staff need to track sales, enter in-store and online orders, implement effective customer loyalty programs, and manage kitchen operations.
Brink POS is a great fit for multi-location restaurants, and there's no need to purchase an on-site server. The Brink register software runs on the local workstation and backs up to the data center in real time, so restaurant owners can focus on operating their business and serving customers rather than worrying about network outages and other technology challenges.
The configuration and reporting software can be accessed via any web browser and provides a complete, integrated solution for the restaurant industry. The subscription-based pricing model also make this an affordable option for restaurant owners that can't afford a large, upfront spend.
We would recommend Brink POS by Brink Software to any multi-site restaurant owner in the market for a comprehensive, cloud-based point of sale and restaurant management system.
anthony from modern market
Employees number: 501-1,000 employees
We purchased Brink just before the sale to ParTech. Agent sold us on the dream of a single source of truth in our data that could be easily accessed via API and a robust cloud based solution that removes the BOH computer from our stores.
Alas, the dream is much better than reality. Almost 2 years in, the API continues to lag what were originally told it would do and rollout of new features is both slow and incomplete.
The service we receive is poor as well. The tiered support levels are ineffective and Brink fails time and again to root cause solve issues that make it difficult for us to transact our business.
To be honest, we are beginning the hunt for alternative POS systems. Brink should be the system we use forever, but the features offered and the lack of development and support make it a hard system to stay with. Happy to speak more about this in person.
The idea that was originally sold to us. Cloud based with a truly open and useful API.
The support, the lack of fully developed features, the API that continues to disallow useful integrations
Some real work needs to occur on both features and on support if you want to compete in the POS world at scale. The idea of the software is significantly better than the real experience of having it.