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Compare Wireless / Cellular Store POS Software

This page is managed by
Janna Finch, Market Research Associate
Last updated: September 18, 2014

Top 10 Most Reviewed Wireless / Cellular Store POS Software Systems

 
Fishbowl Inventory Fishbowl Inventory is a comprehensive point of sale system designed for wireless and cellular retailers. It integrates with QuickBooks and includes warehouse management and inventory tracking capabilities.
        83 Reviews
 Price
 Demo

25

Recommendations
in the last 30 days
AIMsi AIMsi is a comprehensive retail solution with add-on modules for easy customization, making it ideal for cellular retailers looking to combine point-of-sales, inventory management, customer management and more.
        60 Reviews
 Price
 Demo

43

Recommendations
in the last 30 days
LightSpeed LightSpeed Mobile extends the sales floor to free up sales teams to interact with customers from anywhere using Apple mobile devices. Offers dynamic, easy-to-read interface and powerful point of sale functionality.
        54 Reviews
 Price
 Demo

132

Recommendations
in the last 30 days
RQ Retail Management We think wireless retailers will find the cellular-specific features within RQ an asset in wireless retailing. Includes modules for phone activation, automated sales, rebate calculators and product suggestions.
        19 Reviews
 Price
 Demo

23

Recommendations
in the last 30 days
NCR Counterpoint POS and Retail Management CounterPoint is well matched for the point of sale needs of wireless and cellular retail operations. Backed by the fastest growing retail technology developer, this full-featured system includes features tailored to the industry.
         19 Reviews
 Price
 Demo

92

Recommendations
in the last 30 days
 

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AmberPOS With full-featured CRM, inventory management, as well as repairs, law-away, returns and discounting features, Pacific Amber’s AmberPOS offers one of the most comprehensive software solutions for cellular and wireless retailers.
        15 Reviews
 Price
 Demo

170

Recommendations
in the last 30 days
MultiFlex RMS General Merchandise MultiFlex RMS General Merchandise is a robust POS solution with a host of sale and product management features perfect for wireless and cellular retailers. It also allows for CRM, inventory tracking and flexible pricing schemes.
        11 Reviews
 Price
 Demo

26

Recommendations
in the last 30 days
PremierWireless PremierWireless is a web-based system designed for cellular phone merchants. Offered on a monthly-subscription basis, the system includes wireless-specific functionality, such as rebate program and used phone program management.
       9 Reviews
 Price
 Demo

19

Recommendations
in the last 30 days
Bindo POS BindoPOS offers cell phone providers the dynamic system needed to seamlessly sell accessories to callers, and renew usage contracts. It comes with AR, AP, GL, payroll and CRM to keep providers organized and focused.
        9 Reviews
 Price
 Demo

16

Recommendations
in the last 30 days
Visual Retail Plus Visual Retail Plus is an on-premise retail software application. Ideal for small and medium-sized wireless retailers, the system includes commission tracking, sales reporting, and credit card/touchscreen hardware compatibility.
       4 Reviews
 Price
 Demo

1

Recommendations
in the last 30 days
 
 


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National FFA Organization
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Buyer's Guide

Managing point of sale (POS) and customer relationship management (CRM) are the two critical functions for cell phone retailers. While inventory is not typically extensive for cell phone stores, it does change frequently. Most cell phone contracts in the United States are for two years. During the contract period, cell phone retailers can sell accessories to the owners. As the contract nears its end, the retailer can contact the owner about new phone options. However, this strategy only works if the retailer knows the client, the phone, and the end date of the contract.

Accounts receivable, accounts payable, general ledger, and payroll are all standard. In fact, some operations just use inventory, POS, and CRM. They outsource payroll and use spreadsheets and paper records for the rest of the operations. Most cell phone stores use on-premises systems. Software-as-a-service solutions are available and cloud-bases sytems are a reasonable alternative for cell phone stores.

Key Requirements for Wireless/Cellular Retailers

In addition to core business functions, wireless and cellular retailers should consider the following functions to meet their unique requirements:

Phone model tracking The system should track each customer’s phone model. As new accessories become available, sales agents can contact customers that own the correct model phone. This is also useful if the manufacturer releases an updated version of a phone.
Phone serial number tracking The system should track the serial number for each phone from receipt into inventory and through to sale to the end user. This is useful in case the phone is lost or stolen.
Phone identifier tracking The system should track each phone identifier to the phone’s serial number and to the customer. This includes the electronic serial number (ESN) and mobile equipment identifier (MEID) for code division multiple access (CDMA) and subscriber identity module (SIM) cards for global system for mobile communications (GSM) phones.
Vendor compliance reporting The system should track which contracts are sold for each carrier. It should produce the sales and contract compliance reports as required.
Contract expiration date The system should store the contract expiration date for each customer. When the expiration date approaches, the system should notify the sales team and send a reminder to the customer.
Date of last phone purchase The system should track the date of the last phone purchase. As the date approaches two years, the system should notify the sales team and send a reminder to the customer to upgrade to a new phone.
Accessory look up The system should identify accessories that match a phone. When is phone is shown or sold, the sales representative should show all of the accessories to go with the phone.
Split tender The system must be able to accept payment over several different methods. For example, a customer may want to pay with cash and two different credit cards. The system must properly apply the split payments to the correct ledger accounts.
Rebate management The system should track current rebates from carriers and phone manufacturers. It should print out rebate forms and materials when a phone is purchased.
Promotional pricing The system should allow sale and promotional pricing. The pricing should change in the wireless inventory and POS software system automatically at a specified time and date, if desired.

 



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