Cin7 Software


 

Cin7 is a cloud-based retail management solution with e-commerce, inventory management, point of sale (POS) and reporting features. The solution combines the functions of inventory management, POS, third-party logistics (3PL) and Electronic Data Interchange (EDI) into a single solution.

Cin7 allows retailers to track inventory levels in real time across multiple warehouses to prevent stockouts or overstocks. In addition, it enables executives to calculate the accurate cost price and sale price of the products on the basis of predetermined rules.

Cin7’s POS feature enables salespeople to track stocks in real time while processing cash register sales in from any mobile device. It also enables users to process payments and manage accounts. The POS feature allows retailers to run promotional campaigns and loyalty programs by offering discounts and gift cards.

The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.

 

Cin7 - Inventory control
 
  • Cin7 - Inventory control
    Inventory control
  • Cin7 - Inventory management
    Inventory management
  • Cin7 - Purchase order
    Purchase order
  • Cin7 - Stock tracking
    Stock tracking
  • Cin7 - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

178 Reviews of Cin7

 

Start your review of Cin7

Click to start
http://www.softwareadvice.com/retail/cin7-review/
Software Advice Reviews (1)
More Reviews (177)

Showing 1-1 of 1

Mikko from POINT 3 Basketball
Specialty: Consumer Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Solid value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been generally very responsive and helpful in solving problems. Most other software packages in this range barely even offer support!

Pros

The range of functionality that Cin7 offers is similar or even superior to what other platforms offer for almost twice the price. While I wouldn't call it perfect, it has definitely increased our ability to analyze our business performance and stay on top of everything on a daily basis.

Cons

As with any software system transition, there are some functionalities that you have to sacrifice to gain others. We are still adjusting somewhat to the new system, though we are definitely in a much better place than we were with our previous software package!

 
 
 
Showing 1-20 of 177

Mike from Nady System

July 2017

July 2017

The order entry experience is streamlined and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When entering sales orders product inventory information is available when product is entered to order.

Cons

The delivery address space has to be deleted and changed for drop ship customers as
opposed to having it blank from the onset and cannot store multiple delivery addresses
for an account.

Source: Capterra
 

Toby from Nady Systems

July 2017

July 2017

With a few tweaks, Cin7 has proven to be perfect for our needs--comprehensive and user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was a bit intimidated by Cin7 at first since I'm not very proficient with software programs in general. But after an initial brief training session, Cin7 was not nearly as intimidating as I expected. It streamlines a lot of information that previously was very difficult (if not impossible) to access and opens up new possibilities for our company which broaden our scope and increase our efficiency. Having worked with an older system way past its prime, I wasn't aware of the enormous potential offered by a program like Cin7. Maybe there are others like it out there but for now we're thrilled to have chosen Cin7. It meets our needs (and more!) and we look forward to pursuing the many new opportunities it has opened up for us. Thank you Cin7!!

Cons

I haven't used Cin7 long enough to have experienced any problems with the program. I understand we need to customize some areas but that's to be expected with any new program.

Source: Capterra
 

Byron from Nady Systems Inc

July 2017

July 2017

easy program to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cin7 has helped Shipping department, process orders smoothly and it has also help with accurate inventory.

Cons

Some customization was required to get the system working the way we want it to in Shipping Department.

Source: Capterra
 

Joy from Nady Systems, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Cin7 is user friendly. It allows you to manage sales orders, inventory, purchase orders with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great cloud management tool, we can manage our stock efficiently!

Pros

Current reports are very helpful. It provides stock accuracy, margins. backorders, adjustments, etc. It is easy to search the data that you need. This program eliminates some of the tedious task in checking inventory. I am still learning the program and it's easy to navigate.

Cons

The program is slow at times. Customization is limited. I think it's still early for me to pinpoint the other cons since I just started using it.

Source: Capterra
 

Charlie from Nady Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Fantastic solution! We finally upgraded from a much older system, and Cin7 has surpassed all of our

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time saver + all team members are on the same page

Pros

Ease of use, great support and customization options. It's flexible enough that we can have everyone in the company collaborating on projects, all within one platform.

Cons

Can be a bit slow at times, but this isn't really a problem. By "slow" I only mean that you have to wait an extra second or two sometimes.

Source: Capterra
 

Graeme from Touchstone Enterprises
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very good. Xero and Magento integration worked well with great help from their support team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vastly improved our ability to track inventory and improve purchasing strategy, sped up and reduced the numbers of errors in the order fulfillment process.

Pros

Even with all the features available it is quite intuitive to use. Staff were up and running on day 1 with sales and purchase orders. As I was involved in the setup side bringing in existing contact and product lists was relatively simple with good mapping features with a unique bulk update method using cut and paste from Excel to fine tune the categories, etc. It covers all the requirements of inventory and we could customize the fulfillment stages to suit the business - in this case primarily online sales. You can viewing an order at each stage which is a major benefit, especially where non-stock products need to be ordered. In this case, there is a smart buyer feature which auto populates purchase orders based on sales requirements. There are many other features I can't comment on as it's early days yet.

Cons

Not much. Small things like drop-down options instead of free format sub group options would be useful for reporting purposes.

Source: Capterra
 

Dave from Aqua Design Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

There is a lot to the set up but worth the effort

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have only started to sue it but I see it saving alot of time and wil probably save us a labour unit during a busy periods.

Pros

For us this software will transform how we do business and give us the ability to grow. We like the link to our magento website and the connection we can have with our shipping and we find it easy to use.

Cons

Could be laid out better, but is easy enough to get use to. The templates are not easily changed or can not be changed without cost.

Source: Capterra
 

Josephine from Logisoft Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

An exciting journey into cloud inventory ERP that is within reach of SMEs for price and ease of use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A full featured inventory management solution that I can offer to my SME clients in wholesale distribution and retail.

Pros

As a cloud integrator/implementor of inventory solutions, I have found that Cin7 offers the most features in the market place and exceptional value for money. It caters for wholesale distribution/multi location/consignment both from customer and suppliers and multiple sales channels including EDI, Amazon and Ecommerce. For an inventory business that is growing and focussed on making the most of every sales channel - this product is a MUST. In addition, support is second to none, the quality of the online materials is excellent including step by step videos, premium support conducts weekly troubleshooting where customers can ask anything about the product and get targeted assistance. This software vendor is in for the long haul and is committed to the best customer experience. I am delighted to have Cin7 as one of my partners and can't speak highly enough about their sales and support teams.

Source: Capterra
 

Ha from AV Connect Pty Ltd

July 2017

July 2017

Been using CIN7 almost 1 year for our wholesale and distribution business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy for data entry
Templates are well presented: our customers really appreciate the invoices we send out with clear images and information.
Friendly and helpful support staff

Cons

The sync with other systems like Xero or WooCommerce are not very good. A lot of data still need double entry on both CIN7 and other systems.
Report list is limited.

Source: Capterra
 

Chloe from Beequip

June 2017

June 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- The costings on import orders is great.
- It has a good search function although it is slow to work!
- Like the bulk update function.
- Also like the dispatch section - bulk updating dispatched items, and bulk emailing.
- 3PL Function

Cons

The software doesn't do Quantity Price Breaks as promised.

Customization is limited - as soon as you need one small thing customized you lose control of all customization. (i.e. templates) It then takes forever to get it done, going around in circles explaining what you want.

What works on POS may not work in the back end or B2B, functions differ between the platforms, can make it very confusing and frustrating.

Not very user-friendly: Takes forever to enter data, layout is clumsy, stalls and blanks out regularly, needs more links between information.

Source: Capterra
 

Tim from C2C Sport Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fantastic Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Built in apps which are ever expanding made integration easy.
3PL and Xero apps were what made us choose this software.

Pros

Cin7 Support is second to none which made implementation and integration a breeze. Moving away from an all in one ERP system Cin7 was an easy choice that ticked all the boxes for E-Commerce, POS, 3PL and integration with Xero.

Cons

The only minor issue was a CSV upload imported some codes as scientific data/date format. Mathew Cho from Cin7 support fixed this and was a pleasure to deal with.

Source: Capterra
 

Andrew from Scarles Ltd

June 2017

June 2017

Really good system overall, reporting is pretty good . Little slow on customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and good value for money for what features you get. The point of sale system is amazing very good

Cons

Probably the lack of more detailed reporting, having to pay a large sum of money to get quicker customer service help when there are technical issues with the product or if I have questions

Source: Capterra
 

Jason from Leaders Cosmetics USA, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great ERP System for Tracking Inventory that Seems Rigid in its Customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Build Of Materials Tracking

Pros

Cin7 is used daily at our company. The cloud based ERP system is very effective in tracking our inventory through all stages of the production cycle using a simple to use Build of Materials option. The system is able to break down raw materials into base components and then build them back again into sales orders, effectively tracking each component we sell and not just a final product, saving us a great deal of time and effort in tracking down operational costs. Great Experience with Integration. Our company uses software like Quick Books and cloud based platforms such as Shopify. Both integrate seamlessly with Cin7.

Cons

While configuration is pervasive throughout the application, customization options are limited and rarely extend beyond the original design constructs.

Source: Capterra
 

Aleksei from Q-Liquid Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Let's give routine to robots and start thinking more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I know the Cin7 for a couple of years. I can see guys are growing very fast and the management quite delays to the growing of the company. The company spending a lot of time to advertise the Cin7. In my opinion, the company does not spend enough time to develop the Cin7 and work with customers especially to make customization for them. The developers and support team quite late for the fast growing company. Simple things working very well, but if you want something special for your special business process Cin7 answer we can not do it. And at the same time, I receive the same answer for some simple things which should be done by default. The Cin7 developers develop firstly what more popular under the requests from customers, so this is just one way of communication. They do not ask all customers if they need something and do not share information what other customers ask from Cin7 to make for them. Because some of the customers just simply do not know what they could possibly have from Cin7 to make their business better they need to have a support from Cin7, otherwise, some companies will loosing money on something which Cin7 could possible automatise for them or show the short cut. So the priority of development not actually going the right way. Would like to see more options for users create their own interface, reports, etc. without asking Cin7 make it for them.
Cin7 can save a lot of time for the customers if Cin7 will work more to customization way.

Source: Capterra
 

Russell from Thomsons Coffee Co Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Takes time to set up properly but well worth the effort

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cin7 has automated many of the tedious admin tasks we used to do and has also allowed us greater control selling our stock over multiple channels

Pros

For us the the automation of Shopify and Amazon stock and orders was the main selling point and it does this seamlessly - a huge time saver for us .

Cons

Quite a lot of customisation is required to get the system working the way we want it too but the support staff are always very helpful

Source: Capterra
 

Shiva from Subrails

May 2017

May 2017

Great software for inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to do superb serial based tracking of our inventory.

Pros

Great software which has a good user friendly concept. The team has progressed well over the years to include great features and constantly progressing towards ironing out any issues.

Cons

There are some limitations towards customization but the whole concept of Cin7 is like one size fits all so we have to suggest and wait for it to be taken up. Although you cant fully change the software but they do try their best to make available whatever customization they can do for us.

Source: Capterra
 

Prashanth from Andscon Ltd

May 2017

May 2017

Extremely comprehensive inventory management software and very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Efficiency in managing stock, time saving, high functionality and seamless integration into our processes and excellent customer service.

Pros

CIN 7 is a comprehensive and easy to use inventory management software that has helped us immensely in managing our stock and saving us a lot of time.
The interface is easy to use and the functionality and compatibility it provides is second to none which makes our everyday functioning seamless.
Their support staff is extremely helpful whenever needed as well. Strongly recommend this software.

Cons

Nothing in particular yet. There have been instances where more provisions for customizing would have helped us, however the customer support has been very prompt in fixing any issues that we have had.

Source: Capterra
 

Cecelia from Silk Flower Depot
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Growing product but great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management and EDI connection in one.

Pros

You will be working with real people and they are responsive and easy to work with. This product has good starting capability and is always expanding. I look forward to working with them long term.

Cons

Time difference makes working from the US a little challenging, but it's worth a few late nights and weekends.

Source: Capterra
 

Rhonda from Crimson Chemicals Corporate
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Overall software is fairly good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program is great at managing inventory, invoicing and entering purchase orders to vendors. Being able to track product in and out and batch and serial numbers is a great feature.
Emailing invoices is easy to do.

Cons

I don't like how it interacts with Xero. Also, don't like that it doesn't have the customization we need. The inability to add more than one contact without creating a separate company entry for the new contact is a big minus.

Source: Capterra
 


May 2017

May 2017

Greatly improved day-to-day business processing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cin7 reduced processing time from processing and receipting Purchase orders, as well as processing Sales orders, though to being processed through accounts, through the integration with Xero.

Cons

Auto product search is great saves a click of 'search' every line entry!
However the delay in the search is frustrating - no time saved really.

Source: GetApp