Cin7 Software


 

Cin7 is a cloud-based retail management solution with e-commerce, inventory management, point of sale (POS) and reporting features. The solution combines the functions of inventory management, POS, third-party logistics (3PL) and Electronic Data Interchange (EDI) into a single solution.

Cin7 allows retailers to track inventory levels in real time across multiple warehouses to prevent stockouts or overstocks. In addition, it enables executives to calculate the accurate cost price and sale price of the products on the basis of predetermined rules.

Cin7’s POS feature enables salespeople to track stocks in real time while processing cash register sales in from any mobile device. It also enables users to process payments and manage accounts. The POS feature allows retailers to run promotional campaigns and loyalty programs by offering discounts and gift cards.

The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.

 

Cin7 - Inventory control
 
  • Cin7 - Inventory control
    Inventory control
  • Cin7 - Inventory management
    Inventory management
  • Cin7 - Purchase order
    Purchase order
  • Cin7 - Stock tracking
    Stock tracking
  • Cin7 - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

168 Reviews of Cin7

 

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Software Advice Reviews (2)
More Reviews (166)

Showing 1-2 of 2

Ron from Station Rd Liquor Ltd
Specialty: Food & Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Unable to go live after 16 months of subscribing and paying Cin7

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have paid Cin7 for 16 months, but not able to go live as they cannot handle wholesale and retail biz complexities.

 
 

Mikko from POINT 3 Basketball
Specialty: Consumer Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Solid value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been generally very responsive and helpful in solving problems. Most other software packages in this range barely even offer support!

Pros

The range of functionality that Cin7 offers is similar or even superior to what other platforms offer for almost twice the price. While I wouldn't call it perfect, it has definitely increased our ability to analyze our business performance and stay on top of everything on a daily basis.

Cons

As with any software system transition, there are some functionalities that you have to sacrifice to gain others. We are still adjusting somewhat to the new system, though we are definitely in a much better place than we were with our previous software package!

 
 
 
Showing 1-20 of 166

Cecelia from Silk Flower Depot
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Growing product but great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management and EDI connection in one.

Pros

You will be working with real people and they are responsive and easy to work with. This product has good starting capability and is always expanding. I look forward to working with them long term.

Cons

Time difference makes working from the US a little challenging, but it's worth a few late nights and weekends.

Source: Capterra
 

Rhonda from Crimson Chemicals Corporate
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Overall software is fairly good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program is great at managing inventory, invoicing and entering purchase orders to vendors. Being able to track product in and out and batch and serial numbers is a great feature.
Emailing invoices is easy to do.

Cons

I don't like how it interacts with Xero. Also, don't like that it doesn't have the customization we need. The inability to add more than one contact without creating a separate company entry for the new contact is a big minus.

Source: Capterra
 


May 2017

May 2017

Greatly improved day-to-day business processing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Cin7 reduced processing time from processing and receipting Purchase orders, as well as processing Sales orders, though to being processed through accounts, through the integration with Xero.

Cons

Auto product search is great saves a click of 'search' every line entry!
However the delay in the search is frustrating - no time saved really.

Source: GetApp
 

Sally from Beverageworks
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Greatly improved the day to day running and especially the integration with accounts,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Cin7 greatly Improved timely processing of accounts - it saved us time!

Pros

The ease of processing Purchase and Sales orders and on completion of theses orders, the flow through to Xero.

Cons

The cloud delay with the auto search - but this is more than outweighed by it's functionality. (Although would have taken just as long if you had need to click a 'search' button !)

Source: Capterra
 


May 2017

May 2017

Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been with Cin7 for several years now and although the initial customisation provides ongoing challenges for us, we have experienced really good customer service recently for any day to day issues and problems we encounter. The team get back promptly, mostly with a solution and otherwise with suggestions of what we can try to help get around issues.

Cons

As our system was so heavily customised initially, and parts of the planning side remain incomplete, the system doesn't provide a complete end to end solution for our business. This means a lot of workarounds to get the information required out of the system so planning takes longer than it should. There was a heavy reliance on one programmer which is always a dangerous position to be in and hopefully this is no longer the case moving forward.

Source: GetApp
 

STEPHEN from AVENEL OF MELBOURNE
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Constantly evolving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Transparency / visibility, remote access

Pros

Being cloud-based. Live data, ease of back ordering, visibility of orders. Overall look and feel of the main interface.

Cons

Processing credits - not enough control. ie I can process credits for greater quantities of stock against a debtor than what quantity was originally invoiced. Transaction / credit links need to look-up product database to allow / disallow stock movements.

Source: Capterra
 

Chris

May 2017

May 2017

Pleased we made the change

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Changing from a retail pos system that we have Been using for more than 14 years was daunting. but after researching and implementing Cin7 we could not be happier.
The transition, support and the features of the program where easy to work with and made the implementation very easy.
the Staff all love the new system that makes retailing easy.

Advice to Others

Try it for your self to quickly see how easy it is.

Source: GetApp
 

Stephen from Jumpflex
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Cin7 has enabled us to go global

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been looking for an application to house all the components of our business in one place. For years we have been using an array of programs and spread sheets, which increases the complexity and confusion within the business. Cin7 has enabled us to eliminate the majority of these additional applications and simplify the tools we use.

Pros

For years we have been experimenting with systems that will enable us to grow. Cin7 is now centred as our core system that handles stock purchasing through to customers sales to even document management.

Cons

The size and potential of Cin7 is huge, which means it can be very time consuming setting up and customising it to your needs. We are still learning even now.

Source: Capterra
 

Susannah from The Wholefood Collective
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We need good tools to automate time consuming tasks as much as possible. Cin7 is great for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

We've automated laborious, time consuming tasks. Being new to the industry I knew we needed software to help where we lacked the experience.

Source: Capterra
 

Jacqualine from Stretton Clothing Company
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

4/5 Stars

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very straightforward system. Easy to setup and easy to maintain, great reporting functionality, LOVE the tracking of stock movements!
Could do with some more customization options, but overall a good service.

Pros

Tracking the products

Cons

Lack of customization. Doesn't do every report I want and I can't make my own

Advice to Others

It is really great if you take the time to learn how to use it properly.

Source: Capterra
 

Jaye from Floodlight Dist

April 2017

April 2017

Cin7 is a very straight forward system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cin7 is a very straight forward system with all the must have features/integrations and fantastic reporting options.
Like any extensive system, its all about setting up correctly from the start, making sure your utilising all the available features that meet your business requirements.
Great customer service from Rush who continually went beyond to make sure we were set up correctly from the start.
Highly recommended.

Source: Capterra
 

Laurice from Janitor Supplies Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

EXCELLENT INVENTORY CONTROL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using CIN7 for the last 2 years. I have found this programme very easy to use and it suits my Customer Pricing better than any other programme I have trailed.

Pros

I like mostly the fact that I can have many Pricing promotions for my customers

Cons

Unfortunately the Cost of Goods feeding into Xero - would be great if it were quicker

Advice to Others

Not really

Source: Capterra
 

Harriet from L&D

April 2017

April 2017

Cin 7 Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Cin 7 has been a challenging experience for us and it has taken many months for us to make the transition from MYOB. As a program it integrates with Xero well and is fairly easy to use apart from a few 'tricks' that are not obvious. However, we are disappointed with the difference between what was promised and what was eventually able to be delivered, mainly in terms of customisation for our business. However, while it has been a long and frustrating process, while the customer service experience lacked good communication at times an effort was made to work with us as much as possible.

Source: Capterra
 

Mel from Aroma Coffee Roastery Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

This software is not that easy to use, but with the support from Cin7 staff, it won't be a problem. Just don't hesitate to ask your feature requests as usually they can always grant or if not they'll give you a tip on how to deal with your issues.

Source: Capterra
 

molly from molly mutt
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

revolutionized my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

we went from having a severe bottleneck in regards to sales orders/accounting/inventory management - to giving everyone real time access to our numbers, inventory & sales. for that reason alone (and many others), i highly recommend it. are there things that could be better? obviously. but i do believe they are working on those things!

Pros

we went from having a severe bottleneck in regards to sales orders/accounting/inventory management - to giving everyone real time access to our numbers, inventory & sales. for that reason alone (and many others), i highly recommend it. are there things that could be better? obviously. but i do believe they are working on those things!also set up was a breeze (because you have a specific person assigned to your company!)

Cons

b2b site could be improved. as could make modifications/personalization easier

Advice to Others

just get it. worth it.

Source: Capterra
 

Oliver from The Locale Group

April 2017

April 2017

Customer Service and Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cin7 is a great inventory management system that has the ability to be customised to a variety of businesses. Let's face it, no 2 businesses are the same so the fact that the team at Cin7 are willing to customise their product to the best of their ability to suit your business is great. It's also got some really great reporting functions as well. Recently had to get some help for the support team and Customer support representative did a great job in responding in a timely manner and dealing with my request. Thanks guys.

Pros

Great reporting and customisation

Cons

A bit slow to respond at times cause cloud based, and constantly logs out due to inactivity..even after a short amount of time.

Source: Capterra
 

Sarah from Snoworld Sports Ltd

April 2017

April 2017

Moving over to Cin7

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

Recently we have moved over to Cin7 after over 15 years of using another software package. Cin7 has many new functions that are great and some that are very easy to use. The support team also responses promptly to our request. Thanks guys.

Source: Capterra
 

Aaron from Pata

April 2017

April 2017

Easy to implement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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We have been using Cin 7 for a few years, it was simple to implement and integrate with Xero, 3PL, Shopify, Magento and EDI. It is simple and flexible to use great for any mid sized business or anyone starting out. There are a few limitations but generally a great all round solution.

Source: Capterra
 

Neil from Ortus technology Ltd

April 2017

April 2017

Ortus & Cin7

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We use Cin7 as it allows us to buy and sell products in the way that we want to, and by its link to Xero we can run our General ledgers the way we want to as well, ie without having to run COGS Balance Sheet for Inventory. The process flow is quite easy to pick up, the reports are detailed and can be changed to show required data by drag & drop using the pivot table design.

Source: Capterra
 

Daniel from New Shoots Educational Resources

April 2017

April 2017

Excellent for the Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Fantastic integration apps (Magento, Capsule CRM etc.) and extremely powerful for the price compared with other ERP software systems.

Source: Capterra