Cin7 Software


 

Cin7 is a cloud-based retail management solution with e-commerce, inventory management, point of sale (POS) and reporting features. The solution combines the functions of inventory management, POS, third-party logistics (3PL) and Electronic Data Interchange (EDI) into a single solution.

Cin7 allows retailers to track inventory levels in real time across multiple warehouses to prevent stockouts or overstocks. In addition, it enables executives to calculate the accurate cost price and sale price of the products on the basis of predetermined rules.

Cin7’s POS feature enables salespeople to track stocks in real time while processing cash register sales in from any mobile device. It also enables users to process payments and manage accounts. The POS feature allows retailers to run promotional campaigns and loyalty programs by offering discounts and gift cards.

The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.

 

Cin7 - Inventory control
 
  • Cin7 - Inventory control
    Inventory control
  • Cin7 - Inventory management
    Inventory management
  • Cin7 - Purchase order
    Purchase order
  • Cin7 - Stock tracking
    Stock tracking
  • Cin7 - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

190 Reviews of Cin7

 

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Software Advice Reviews (1)
More Reviews (189)

Showing 1-1 of 1

Mikko from POINT 3 Basketball
Specialty: Consumer Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Solid value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been generally very responsive and helpful in solving problems. Most other software packages in this range barely even offer support!

Pros

The range of functionality that Cin7 offers is similar or even superior to what other platforms offer for almost twice the price. While I wouldn't call it perfect, it has definitely increased our ability to analyze our business performance and stay on top of everything on a daily basis.

Cons

As with any software system transition, there are some functionalities that you have to sacrifice to gain others. We are still adjusting somewhat to the new system, though we are definitely in a much better place than we were with our previous software package!

 
 
 
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Greg from Leather Gallery
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

An amazing system with awesome functionality. It has taken us awhile but it has revolutionized us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support

Complete business overview and control in real time.
Stock inventory, warehouse controls, automatic purchasing, sales, point of sale for our retail stores, shopify and xero integration.

Pros

Managing our 9 retail stores and warehouse is becoming very easy. This software has given us the platform and ability to scale with ease and at pace.
The Laybye System is amazing and easy to track and use. Not many systems offer this purchase option.
Seemless integration to xero and shopify make life a breeze.
We are able to monitor each sales person in real time and look at their performances over past months with 1 or 2 clicks.
The reporting is great and the Smart Buyer software has made our lives easier.
Stock management and the integrated warehousing is just awesome. We track every stock movement and know exactly where it is, down to the exact shelf at any given time.
An awesome product that keeps getting better and better.

Cons

Being in South Africa some times support takes awhile.
Small things change on updates sometimes throwing the entire system out which results in a week or two of waiting for fixes. They seem to be getting better at this.
Full integration has taken awhile but that is due to our complex business and the fact that we are learning and using every function Cin7 offers. We will never look back!

Source: Capterra
 

Chad from Eastern Transmission Global Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great product, intuitive and flexible. Great for our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flexible and helpful staff have been a huge benefit. It often makes the difference between success and failure in my domain.

Pros

What I like the most about CIN7, besides the simple layout and ability to integrate and adapt as our business expands, is the customer service and tech support. I am not a tech savvy person, but with the expert guidance and help of CIN7's heroic support staff, even I am able to use this system! To say she has been patient with me would be a great understatement.

Great software, great price, amazing customer support. What else do you need?

Cons

I have no real complaints to add here. If pressed to find something, I could say that because they are in New Zealand, there is a time delay for certain communications. Not their fault, I choose to live in Canada!

Source: Capterra
 

Spiros from Smartmatic
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

As with any software of this type we could not run our business without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Reasonably stable back end.
Good cross section of modules, Sales, Inventory, CRM, Manufacturing, Purchasing and interface into Xero.
Great Wholesale pricing flexibility.
Recently interfaced into Shopify to get off their B2B platform and works well.

Cons

The product is lacking development as most of the development seems to be into interfacing into other channels.
POS system is very poor.
B2B site has a lot of issues.

Source: GetApp
 

Cameron from Saint

August 2017

August 2017

Cin7

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration via apps. Ready made solutions have the potential to cut down on problem solving time for clients.

Cons

Some simple options aren't currently available for development. Order data exported into comprehensive spreadsheet templates to move orders lists to courier portals isn't an option. Streamlining processes can often include avoiding third party apps like StarShipIt and just exporting data into a required template to move straight to a courier portal is a source solution which isn't an option with Cin7 at the moment.

Source: Capterra
 

Logan

August 2017

August 2017

Big Functionality for Small Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My business requires detailed inventory mgmt down to batch tracking and expiry dates. Cin7 provides this in a very simple and easy to use way. In addition the fully integrated B2B ordering site and pivot table reporting adds significant value to my business. These functions are easy to use and quick to set up. Business processes such as calculating accurate landed costings is also easier than before. Cin7 provides more value that larger ERP solutions that I have used in the past. However what exceeded my expectations was the onboarding support to help me seting the Cin7 business up to best suit my business. Thank you support team! I have no hesitation recommending Cin7.

Cons

Cin7 allows you to structure and group your products to multiple sub category levels, however the reporting function currently does not all you to report on all the subcategory levels - but I'm sure they will fix this in time.

Source: GetApp
 

Sandra from StoneMar Cement Lifestyle Company

August 2017

August 2017

Great alternative for a great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Flexible, scalable, good amount of personalization, reports are automatically generated and displayed very clearly, the support team is friendly and attentive, support site is quite comprehensive. The support staff is just incredible that has been incredibly helpful in onboarding this product.

Cons

the support team is located in New Zeland, so the hours can be a little tricky from the East Coast, Also some functionality of the software can be limiting at times and requires personalized support to setup or overcome.

Source: Capterra
 

Hardik from The Chocolate Box Enterprises
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Powerful, Easy to use - POS & Online Inventory Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of access from anywhere, very interactive

Pros

Customization of reports is Phenomenal. Excellent Friendly Customer Service, Easy to use and Online.

Cons

Sometimes can be glitchy, some features complex to understand, slow, inability to sort data when importing

Source: Capterra
 

Emma from Roobuck Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Compared CIN7 with others inventory softwares, CIN7 is the most powerful and vale for money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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I can trace every single transaction in the system with serial no of the item sold. perfectly integrated with accounting software as well.

Pros

All products are traceable in cin 7 and CIN 7 integrates perfectly with Xero. Very east to use.

Cons

Limitations for users to customize the forms. can not do a product report or list with all serial no. counting.

Source: Capterra
 

Jimmi

August 2017

August 2017

Suit my company better than others even lots of cons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

* More capability compare to our previous inventory software
* Having b2b app
* Ability to customise discount by category / set up contract price to certain customer
* Meet my app objectives

Cons

* Hard to set up (it would be easier if access was given from beginning)
* You have to ask before access was given
* Constantly login each time about to use
* Sightly slow to use
* More charges if you connect more links to other app
* Quote is not smootly transfer to sales. When changed, quote no jump. It is more complicated at the beginning as sales does not flow from quote - sales - picking - packing - invoice
* quote / sales no not easily sequence
* slightly under performance for specific stock location
* slighly under performance for reporting

Source: GetApp
 

Alan from Skyroam
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

This company failed to provide us any adequate on boarding time outside of New Zealand Hours

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None

Pros

I did not like anything about this software because the failed to provide a way to actually use it.

Cons

Terrible customer service and lack of on boarding resources. They only provided on boarding services during New Zealand time zones initially. We requested a freeze on our account which they agreed to provide but continued to bill us and despite multiple promises for a refund they failed to do so.

Source: Capterra
 

Jessica from Karen Gee Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We have been using CIN7 for almost two years and I still highly recommend it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been using CIN7 for almost two years and I still highly recommend it. Not only has it been instrumental in managing the various aspects of our business effectively, but it is also very easy to use and for new staff to learn. Technical support is excellent - very reliable and always willing to assist us in creating solutions to meet our needs as the business has grown.

Cons

Many of our sales are made-to-order, so it would be very useful if our production team were able to highlight and flag orders, and to have pop-up reminders.

Source: Capterra
 

Mike from Nady System

July 2017

July 2017

The order entry experience is streamlined and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

When entering sales orders product inventory information is available when product is entered to order.

Cons

The delivery address space has to be deleted and changed for drop ship customers as
opposed to having it blank from the onset and cannot store multiple delivery addresses
for an account.

Source: Capterra
 

Toby from Nady Systems

July 2017

July 2017

With a few tweaks, Cin7 has proven to be perfect for our needs--comprehensive and user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was a bit intimidated by Cin7 at first since I'm not very proficient with software programs in general. But after an initial brief training session, Cin7 was not nearly as intimidating as I expected. It streamlines a lot of information that previously was very difficult (if not impossible) to access and opens up new possibilities for our company which broaden our scope and increase our efficiency. Having worked with an older system way past its prime, I wasn't aware of the enormous potential offered by a program like Cin7. Maybe there are others like it out there but for now we're thrilled to have chosen Cin7. It meets our needs (and more!) and we look forward to pursuing the many new opportunities it has opened up for us. Thank you Cin7!!

Cons

I haven't used Cin7 long enough to have experienced any problems with the program. I understand we need to customize some areas but that's to be expected with any new program.

Source: Capterra
 

Byron from Nady Systems Inc

July 2017

July 2017

easy program to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cin7 has helped Shipping department, process orders smoothly and it has also help with accurate inventory.

Cons

Some customization was required to get the system working the way we want it to in Shipping Department.

Source: Capterra
 

Joy from Nady Systems, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Cin7 is user friendly. It allows you to manage sales orders, inventory, purchase orders with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great cloud management tool, we can manage our stock efficiently!

Pros

Current reports are very helpful. It provides stock accuracy, margins. backorders, adjustments, etc. It is easy to search the data that you need. This program eliminates some of the tedious task in checking inventory. I am still learning the program and it's easy to navigate.

Cons

The program is slow at times. Customization is limited. I think it's still early for me to pinpoint the other cons since I just started using it.

Source: Capterra
 

Dorsa from Nady Systems Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

managing all business in one place

Pros

this ERP system is so user friendly and I like it since it is web base and integrated, Its connection to differenet cloud services the same as Amazon, E-bay and big commerce is useful.

Cons

access limitation which makes the user listings so crowded and also I need to customize my account more which is not available for the user to customize it's End

Source: Capterra
 

Todd from Nady Systems

July 2017

July 2017

Cin7 is a fantastic platform that really helps our company work in a paperless environment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Paperless environment with accurate inventory.

Pros

Cin7 helped our company become a paperless environment. With all the inner workings of the platform, it has helped the step by step ordering and shipping process move smoothly with an accurate inventory.

Source: Capterra
 

Charlie from Nady Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Fantastic solution! We finally upgraded from a much older system, and Cin7 has surpassed all of our

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Time saver + all team members are on the same page

Pros

Ease of use, great support and customization options. It's flexible enough that we can have everyone in the company collaborating on projects, all within one platform.

Cons

Can be a bit slow at times, but this isn't really a problem. By "slow" I only mean that you have to wait an extra second or two sometimes.

Source: Capterra
 

Graeme from Touchstone Enterprises
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very good. Xero and Magento integration worked well with great help from their support team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Support

Vastly improved our ability to track inventory and improve purchasing strategy, sped up and reduced the numbers of errors in the order fulfillment process.

Pros

Even with all the features available it is quite intuitive to use. Staff were up and running on day 1 with sales and purchase orders. As I was involved in the setup side bringing in existing contact and product lists was relatively simple with good mapping features with a unique bulk update method using cut and paste from Excel to fine tune the categories, etc. It covers all the requirements of inventory and we could customize the fulfillment stages to suit the business - in this case primarily online sales. You can viewing an order at each stage which is a major benefit, especially where non-stock products need to be ordered. In this case, there is a smart buyer feature which auto populates purchase orders based on sales requirements. There are many other features I can't comment on as it's early days yet.

Cons

Not much. Small things like drop-down options instead of free format sub group options would be useful for reporting purposes.

Source: Capterra
 

Dave from Aqua Design Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

There is a lot to the set up but worth the effort

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have only started to sue it but I see it saving alot of time and wil probably save us a labour unit during a busy periods.

Pros

For us this software will transform how we do business and give us the ability to grow. We like the link to our magento website and the connection we can have with our shipping and we find it easy to use.

Cons

Could be laid out better, but is easy enough to get use to. The templates are not easily changed or can not be changed without cost.

Source: Capterra