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iVend Retail Software
|1 Review (4.8/5)|
CitiXsys Americas Inc. is an industry leader in providing comprehensive Retail Management software that is built on cutting replication and integration technology.
iVend Retail, their flagship offering, is a fully comprehensive Retail Management Solution that allows users to manage the day to day store environment, POS operations and head office from a simple, intuitive interface. This integration of daily business operations is fully automated, allowing for a nearly paperless business management solution. iVend is targeted to mid-sized or larger retailers, and is a great fit with specialty retail, apparel stores and over 8 different retail verticals.
iVend gives retailers a 360 degree view of their daily operations. We really like that while the user interface is easy to navigate, iVend is backed by certified fail safe integration with SAP. This latest advance in Retail Management technology means that even if the Internet connection is severed between the store and the head office, retailers can continue to do business, what we feel is one of the key differentiators iVend has to offer.
On the front end, iVend provides gift card features, a loyalty module and integration with gateways and payment processors. At the back, a hearty head office engine, so retailers can scan everything from accounting to inventory management to point-of-sale at a glance, all with the security blanket provided by SAP, an industry leader in business management solutions.
1 Review of iVend Retail
iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.
It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.
We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.
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