iVend Retail Software


 

iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment, with complete integration of day-to-day and sales growth operations.

iVend Retail is comprised of iVend Mobile POS, an integrated customer loyalty portal, e-commerce/m-commerce, retail analytics and digital passes to ensure a seamless customer experience across all channels.

Other features include integrated merchandise management with sales reporting and other related functionality, synchronized supply-demand planning to reduce excess merchandise while avoiding stock-outs and short supply, the ability to identify dynamic consumer buying patterns and determine the right pricing and promotions to help maximize profitability.

 

Supported Operating System(s):
Windows 7, Windows XP

11 Reviews of iVend Retail

 

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Software Advice Reviews (9)
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Showing 1-9 of 9

Monica from Bluemarketing
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Perfect for retailers to increase their sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nice solution for retailers to help them in the increase their sales by omnichannel strategy.

 
 

Alejandro from Electrica Hidraulica Cabello
Specialty: Industrial supplies & machinery
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use, fills our needs perfectly, and it is the best option you can take

 
 

Kathy from Purple Pride, Inc.
Specialty: Liquor store
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Vend--Liquor Stores

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is definitely oriented to clothing retailers, not liquor/wine stores. But they do have some positives. Ease of product entry, the speed of checkout. They are weak on simple things like being able to quickly view inventory totals of stores. To see the inventory at any given time, you have to scroll through every item to the last page to view a total. Another weakness is on the product page, if you are looking at a variant, you cannot see changes you have made to a variant.

Pros

Ease of check out.

Cons

Obtaining inventory $$totals at a glance. See the history of a variant.

 
 

SUSANA from TOYO FOODS
Specialty: Convenience store
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Toyo Foods Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

iVend is an excellent tool for retailers. We implemented iVend POS alongside SAP B1 in our growing chain of 20+ retail food stores. iVend has simplified our processes for managing Sales. iVend has also helped us to create a wonderful shopping experience for customers in our stores.

Likes Least

1 – We encountered a few bugs in the software and it took some time for them to finally be resolved.
2 – More visibility on the product roadmap from CitiXsys would be advisable.

Recommendations

If your strategy is to grow your retail business and increase your operations consistently, iVend is your best bet for retail management software. We are happy to have the right technology solutions in place to support our growth.

 
 

Khin May from Vanguard Business Solutions & Consulting
Specialty: Auto & parts dealer

September 2016

September 2016

iVend Retail review on usage experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is lightweight and easy to use. The vendor is trusted and reliable vendor and the rate of customer caring is superb.

Likes Least

The product have some limitations and hindrances when it was using along with SAP other than the standalone. All the supports are good, very helpful and responsive apart from slightly lack of communication during hand over stage of the particular subject from one team to one team.

Recommendations

Generally, the overall experience of using this software is quite good. However, it would be more perfect if you make the research of the software features and how this software will and can help for which extent for your business that will help to clearly align with your business requirements.

 
 

Willy from SOLTIUS INDONESIA
Specialty: Other specialty retailer

August 2016

August 2016

Good POS software with a lot of features and reporting capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse.
2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report.
3. You can develop custom reports using built-in report designer or Crystal Report.
4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard.
5. Has dashboard designer.
6. Support is very responsive.
7. Relatively inexpensive.
8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce.
9. Support for OPOS devices. Therefor supports a lot of devices.

Likes Least

1. Add-on development is still difficult.
2. New version sometimes buggy. And the 'bugs' are usually silly.
3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Recommendations

Go to the knowledge.citixsys.com. They have extensive documentation and helpful forum there. Download the Community Version. Give it a try.

 
 

John from Retail-it Consultants Ltd
Specialty: Apparel & fashion

May 2015

May 2015

Managing Director

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

One of the few cloud & mobile epos systems out there that let a business run their way of operating, rather then having to go through major business process re-engeneering for the software to work.
The TRC team from Dublin give tremendous pre and post sales service.

Likes Least

I was going to say web integration, but that has now been addressed with either available API's or the new e-comm platform that for me as as good if not better then Magento that we used before.
Maybe slightly "sexier" loyalty, but that is just a nice to have.

Recommendations

Look at your business needs, not just todays but where you are heading. We looked at a 2020 vision strategy, and whoever we selected had to be able to tick all those boxes. iVend Retail Did!

 
 

Ivan from Republic

September 2013

Date: September 2013

 

Mary from San Jose Sharks

October 2012

Date: October 2012

 
 
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