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Overall customer rating: Customer rating:

 (64)

 (99)

Recommended by: Recommended by:

45% of users

90% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Product setup was a breeze. Adding new products to inventory is simple. My staff needed minimal training. They're all thrilled with this new POS.”

- Kathy Notaro/LEH Soap Co

“We like the ease of use, the fact that it’s a large stable company that is responsive and that it uses off the shelf iPads that make us look cool. Our staff makes more money (through additional tips) and it’s common enough that our retail customers know how to use it.”

- Ace Bhattacharjya, Toscanini’s Ice Cream

Most negative review: Most negative review:

“Its interface isn’t user friendly, the customer support sounds bothered when you call for help and the back end is so cumbersome.”

- Jason Jean/Cobble Creek Group, LLC

“I think that there are not enough features and options available. For example we would like to add the cost of each product but we can’t.”

- Fouzi Ould Bouamama, La Fromagerie Cheese Shop

Pricing:

How it's priced: How it's priced:

Clover is a cloud-based solution. You pay a monthly subscription fee, as well as a percentage of each transaction amount.

Square is a cloud-based solution. You pay a percentage of each transaction amount.

Contract term: Contract term:

Clover POS requires a monthly contract for cloud-based deployment.

Square requires no contract for cloud-based deployment.

Upfront costs: Upfront costs:

Upfront costs include hardware purchases (payment terminal equipment, scanner etc.)

Upfront costs include hardware purchases.

Recurring costs: Recurring costs:

Fees apply per transaction and for integrations with any paid apps listed in Clover’s marketplace.

None, beyond regular transaction fees.

What does it cost?: What does it cost?:

Applications:

Point-of-sale: Point-of-sale:

Inventory management: Inventory management:

Customer management: Customer management:

Retail accounting: Retail accounting:

e-Commerce: e-Commerce:

Warehouse management system: Warehouse management system:

Merchandise planning: Merchandise planning:

Ease of Use:

Overall customer rating: Customer rating:

 (64)

 (99)

Most positive review: Most positive review:

“Very self explanatory. User friendly. Intuitive. Employees [are] able to access functions without being clocked in.”

- Katarina Frtusova/Norwood restaurant

“The Square Register POS is really easy to use, convenient and fast! I liked that there was not much time spent implementing the new system. I was able to quickly login, setup and start using it!”

- Jaqueline Keating, Style House PR

Most negative review: Most negative review:

“Inventory, order building and inputting purchase orders [are] a pain in the neck. [It’s] as if whoever coded this has never been in small retail.”

- Keith Pinto/Fine Wine & liquor

“Their POS isn’t as customizable as some others. ”

- Ben Beck, ROI Business Services

Support:

Overall customer rating: Customer rating:

 (64)

 (99)

Most positive review: Most positive review:

“I love Clover! The POS is very user friendly and the support is always very easy to get a hold of and helpful!”

- Shani Kafka, Wind Over Water

“They have met my needs each and every time so there is nothing more that I expect from them. Always prompt and courteous.”

- Bruce Morin, BrucePeter Photography

Most negative review: Most negative review:

“You call them for help, and they never return your call or email.”

- Matt Franko, Franko Associates, LLC

“Answer the phone, reply to emails. I tried to call and ask questions and the only way I could find out answers was to look them up on the help desk. Sometimes it is helpful to have someone available to answer questions rather than make you look up answers as a sales tool.”

- Anne Sewell, Property Mine

Phone support: Phone support:

Phone support for software and hardware is included in subscription fee. Additional fees may apply for phone support regarding payments and merchant account issues.

Phone support available during regular business hours.

Online case submission: Online case submission:

Limited online case submission included in subscription fee.

24/7 Online case submission included in subscription fee.

Online support options: Online support options:

Help website, knowledge base and online community included in subscription fee.

Help website, knowledge base and online community included in subscription fee.

Training: Training:

“Getting started” online catalogue available online for users.

“Getting Started” online catalogue included in subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.