ConsignCloud

RATING:

4.6

(49)

About ConsignCloud

ConsignCloud is cloud-based retail software specializing in solutions for consignment stores. Key features include modules for point of sale (POS), consignor management, customer management and inventory management. ConsignCloud can send instant sales notifications to consignors to keep them up-to-date when their items sell. The system can also search sold inventory to help users determine fair prices for items on sale. Users can also track how long inventory has been in their stores. This can help manage markdown cycles. With ConsignCloud’s customer management module, users can track every sale and build their mailing lists. The system’s POS module can handle returns, voids and split payments and users can apply discounts to individual items or entire or...

ConsignCloud Pricing

$119 per month with a 14-day free trial, no credit card required.

Starting price: 

$119.00 per month

Free trial: 

Available

Free version: 

Available

Manage your store from anywhere — our mobile-friendly design works on any device..
Slide 1 of 6

ConsignCloud Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for ConsignCloud

1 - 5 of 48 Reviews

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Excellent product, very glad we chose ConsignCloud

ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.

PROS

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

CONS

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

Reason for choosing ConsignCloud

Price, customer service reviews and willingness to operate in the UK

Deb

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Eases my monthly workload

Fantastic!

PROS

We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses.

CONS

1. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices.

Reason for choosing ConsignCloud

Integrated credit card system.Vendor processes with simple to use settlements and instant payout processing.

Reasons for switching to ConsignCloud

Too many freezes in the software. Not as easy to work with multiple consignors.

Kate

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2021

Great program - Still growing!

The development team and everyone we've worked with at ConsignCloud is very helpful and super friendly to work with. They are always available for questions, especially during implementation and set-up, but even after we've had the program for a while.

PROS

Very easy to use and set up. Training the team on this program was very quick in comparison to the previous program we used.

CONS

Very limited in the reports that can be run. Need to be able to have more control over the information generated to run reports needed for our accountant.

Reason for choosing ConsignCloud

The cost primarily, and the ease of use. We were debating on whether we should stay with Traxia and eventually landed on switching.

Reasons for switching to ConsignCloud

SimpleConsign was very expensive. For the number of sales that we do it was not cost-effective.

Vendor Response

Hi, Kate! Thank you so much for this review, we really appreciate it! Hopefully our developments with reports over the past two years have helped the program to suit your needs even better. Please let us know if there is anything else you would like to see. Again, cheers, and thank you!

Replied September 2023

Tanya

Apparel & Fashion, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Review

I've had a great experience so far using the program

PROS

A great product, very user friendly. Customer service is great and quick to respond.

CONS

I do wish there were more reporting options. Also more bulk editing option for inventory.

Reason for choosing ConsignCloud

It seemed more user friendly and easier to switch with

Reasons for switching to ConsignCloud

It was cheaper at the time of switching and seemed like a enter product for integrating with Shopify

Samantha

Retail, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to use for all levels of consignment

I have been with ConsignCloud for many years. They continue to grow and integrate new features when needed. I sell online and heavily rely on their integration with Shopify to link my inventory with my website and selling platforms. The CC team is extremely helpful with any questions or issues that may arise. They also take my suggestions and work on long-term solutions and updates.

PROS

All of the features are easy to use from a mobile device. I can add a new consignor, add new items and make sales all on my phone. I also like the integrations within ConsignCloud such as Shopify.

CONS

I can't think of anything at this moment.

Reason for choosing ConsignCloud

The low price was my initial reason for signing up. Then my needs grew and so did everything CC offers.