# Best Donation Management Software - 2026 Reviews & Pricing

> Find the best Donation Management Software for your organization. Compare top Donation Management Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/retail/crm-software-comparison

---

[Home](https://www.softwareadvice.com/)

/

Donation Management Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Donation Management Software of 2026

Updated July 9, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

Filter products

208 results

### Compare Products

Showing 1 - 25 of 208 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

Neon CRM is the nonprofit relationship management platform that helps small and midsize nonprofits make and maintain the persona...[Read more about Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

**4.3**

([619 reviews](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/))

**98**

recommendations

Free trial

Free version

Integrations

Integrations

Eventbrite

Zapier

+14 more

+13 more

+12 more

Neon CRM's Best Rated Features

5.0Member Directory

See All

Neon CRM's Worst Rated Features

Attendance Management

See All

[DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

DonorPerfect is a all-in-one fundraising platform that helps nonprofits manage donors, gifts, communications, events, and volunt...[Read more about DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

**4.5**

([1451 reviews](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/))

**83**

recommendations

Free trial

Free version

Integrations

Integrations

SimpleTix

Agile Ticketing

+14 more

+13 more

+12 more

DonorPerfect's Best Rated Features

5.0Customer Database

See All

DonorPerfect's Worst Rated Features

Website Management

See All

[Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/)

Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features ...[Read more about Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/)

**4.7**

([88 reviews](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/))

**79**

recommendations

Free trial

Free version

Integrations

Integrations

QuickBooks Online

Constant Contact

+7 more

+6 more

+5 more

Charityproud's Best Rated Features

5.0Event Scheduling

See All

Charityproud's Worst Rated Features

Pledge Management

See All

[Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)

Bloomerang is a donor management and fundraising software designed for nonprofits. It serves as a centralized CRM to help organi...[Read more about Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)

**4.7**

([1287 reviews](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/))

**79**

recommendations

Free trial

Free version

Integrations

Integrations

Venmo

Google Pay

+35 more

+34 more

+33 more

Bloomerang's Best Rated Features

5.0Advocate Management

See All

Bloomerang's Worst Rated Features

Search/Filter

See All

[Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)

Bonterra Guided Fundraising offers donor management software integrated with fundraising pages and personal coaching for growing...[Read more about Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)

**4.6**

([937 reviews](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/))

**39**

recommendations

Free trial

Free version

Integrations

Integrations

QuickBooks Online

+0 more

+0 more

+0 more

Bonterra Network for Good's Best Rated Features

5.0Contact Database

See All

Bonterra Network for Good's Worst Rated Features

Accounting

See All

[ExceedFurther](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/)

Arreva is tech with purpose; driven by a cause. For over 30 years, they have been the trusted advisor and market leader in digit...[Read more about ExceedFurther](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/)

**4.5**

([96 reviews](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/reviews/))

**32**

recommendations

Free trial

Free version

Integrations

Integrations

Constant Contact

QuickBooks Online Advanced

+3 more

+2 more

+1 more

ExceedFurther's Best Rated Features

5.0CRM

See All

ExceedFurther's Worst Rated Features

Member Database

See All

[Keela](https://www.softwareadvice.com/nonprofit/keela-profile/)

Empower your nonprofit organization with Keela, the premier, affordable CRM platform designed specifically for the needs of the ...[Read more about Keela](https://www.softwareadvice.com/nonprofit/keela-profile/)

**4.3**

([314 reviews](https://www.softwareadvice.com/nonprofit/keela-profile/reviews/))

**29**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

Gmail

+10 more

+9 more

+8 more

Keela's Best Rated Features

5.0Dashboard

See All

Keela's Worst Rated Features

Task Management

See All

[Pushpay](https://www.softwareadvice.com/church/pushpay-profile/)

Pushpay is a cloud-based online payment solution that helps organizations like schools, churches and education providers to cent...[Read more about Pushpay](https://www.softwareadvice.com/church/pushpay-profile/)

**4.2**

([183 reviews](https://www.softwareadvice.com/church/pushpay-profile/reviews/))

**29**

recommendations

Free trial

Free version

Integrations

Integrations

Churchteams

TouchPoint

+13 more

+12 more

+11 more

Pushpay's Best Rated Features

5.0Contribution Tracking

See All

Pushpay's Worst Rated Features

Event Scheduling

See All

[MonkeyPod](https://www.softwareadvice.com/nonprofit/monkeypod-profile/)

MonkeyPod is a true all-in-one nonprofit managment platform. CRM / donor management, nonprofit accounting, grant management, ema...[Read more about MonkeyPod](https://www.softwareadvice.com/nonprofit/monkeypod-profile/)

**4.8**

([101 reviews](https://www.softwareadvice.com/nonprofit/monkeypod-profile/reviews/))

**21**

recommendations

Free trial

Free version

Integrations

Integrations

Stripe

Plaid

+7 more

+6 more

+5 more

MonkeyPod's Best Rated Features

5.0Access Controls/Permissions

See All

MonkeyPod's Worst Rated Features

Collaboration Tools

See All

[Submittable](https://www.softwareadvice.com/nonprofit/submittable-profile/)

Submittable powers you with tools to launch, manage, measure, and grow your social impact programs, locally and globally. From e...[Read more about Submittable](https://www.softwareadvice.com/nonprofit/submittable-profile/)

**4.8**

([398 reviews](https://www.softwareadvice.com/nonprofit/submittable-profile/reviews/))

**17**

recommendations

Free trial

Free version

Integrations

Integrations

Google Drive

Mailchimp

+18 more

+17 more

+16 more

Submittable's Best Rated Features

5.0Credit Card Processing

See All

Submittable's Worst Rated Features

Fraud Detection

See All

[Aplos](https://www.softwareadvice.com/nonprofit/aplos-profile/)

Aplos is a dedicated accounting solution engineered specifically for the unique financial demands of nonprofit organizations. We...[Read more about Aplos](https://www.softwareadvice.com/nonprofit/aplos-profile/)

**4.5**

([187 reviews](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/))

**17**

recommendations

Free trial

Free version

Integrations

Integrations

Gusto

Keela

+4 more

+3 more

+2 more

Aplos's Best Rated Features

5.0Customizable Reports

See All

Aplos's Worst Rated Features

Recurring Giving

See All

[EthosCRM](https://www.softwareadvice.com/product/536551-EthosCRM/)

EthosCRM is a donor management system designed for nonprofit organizations to manage donor relationships and fundraising activit...[Read more about EthosCRM](https://www.softwareadvice.com/product/536551-EthosCRM/)

No reviews yet

**17**

recommendations

Free trial

Free version

[akoyaGO](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/)

akoyaGO offers the premier software solution designed to optimize efficiencies and maximize impact. Improve fundraising with don...[Read more about akoyaGO](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/)

**4.0**

([1 reviews](https://www.softwareadvice.com/accounting/pearl-and-akoya-net-profile/#reviews))

**16**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

Docusign

+5 more

+4 more

+3 more

akoyaGO's Best Rated Features

5.0Grant Application Management

See All

akoyaGO's Worst Rated Features

4.0Donor Management

See All

[iMIS](https://www.softwareadvice.com/nonprofit/imis-profile/)

iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all th...[Read more about iMIS](https://www.softwareadvice.com/nonprofit/imis-profile/)

**4.4**

([112 reviews](https://www.softwareadvice.com/nonprofit/imis-profile/reviews/))

**16**

recommendations

Free trial

Free version

Integrations

Integrations

Dynamics 365 Business Central

Higher Logic Thrive

+26 more

+25 more

+24 more

iMIS's Best Rated Features

5.0Member Accounts

See All

iMIS's Worst Rated Features

Alumni Management

See All

[GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/)

GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do...[Read more about GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/)

**4.5**

([211 reviews](https://www.softwareadvice.com/event-management/givesmart-profile/reviews/))

**12**

recommendations

Free trial

Free version

GiveSmart's Best Rated Features

5.0Bid Management

See All

GiveSmart's Worst Rated Features

Buy Now Option

See All

[Engaging Networks](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/)

Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital ...[Read more about Engaging Networks](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/)

**4.4**

([14 reviews](https://www.softwareadvice.com/nonprofit/engaging-networks-profile/reviews/))

**10**

recommendations

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

WordPress

+3 more

+2 more

+1 more

Engaging Networks's Best Rated Features

5.0Forms Management

See All

Engaging Networks's Worst Rated Features

3.0Event Triggered Actions

See All

[Raisely](https://www.softwareadvice.com/product/478778-Raisely/)

Raisely is a nonprofit fundraising software platform built to help purpose-driven teams. Users can launch customizable, branded ...[Read more about Raisely](https://www.softwareadvice.com/product/478778-Raisely/)

**4.8**

([26 reviews](https://www.softwareadvice.com/product/478778-Raisely/#reviews))

**7**

recommendations

Free trial

Free version

Integrations

Integrations

Google Analytics 360

Hotjar

+10 more

+9 more

+8 more

Raisely's Best Rated Features

5.0Event Management

See All

Raisely's Worst Rated Features

1.0Recurring/Subscription Billing

See All

[CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/)

CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and less tim...[Read more about CharityEngine](https://www.softwareadvice.com/crm/charity-engine-profile/)

**4.2**

([33 reviews](https://www.softwareadvice.com/crm/charity-engine-profile/reviews/))

**9**

recommendations

Free trial

Free version

Integrations

Integrations

PayPal

Google Analytics 360

+23 more

+22 more

+21 more

CharityEngine's Best Rated Features

5.0Activity Dashboard

See All

CharityEngine's Worst Rated Features

3.80Reporting & Statistics

See All

[Trail Blazer Non-Profit Manager](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/)

Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect of fundr...[Read more about Trail Blazer Non-Profit Manager](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/)

**4.4**

([71 reviews](https://www.softwareadvice.com/nonprofit/trail-blazer-profile/reviews/))

**9**

recommendations

Free trial

Free version

Integrations

Integrations

PayPal

authorize.net

+2 more

+1 more

+0 more

Trail Blazer Non-Profit Manager's Best Rated Features

5.0Online Forms

See All

Trail Blazer Non-Profit Manager's Worst Rated Features

2.0CRM

See All

[NationBuilder](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/)

NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits — the teams whose work d...[Read more about NationBuilder](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/)

**3.8**

([44 reviews](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/reviews/))

**8**

recommendations

Free trial

Free version

Integrations

Integrations

CallHub

123FormBuilder

+17 more

+16 more

+15 more

NationBuilder's Best Rated Features

5.0Voter Database

See All

NationBuilder's Worst Rated Features

API

See All

[ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/)

ToucanTech is a community management platform that combines database management, website hosting, communication tools, and engag...[Read more about ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/)

**4.9**

([151 reviews](https://www.softwareadvice.com/nonprofit/toucantech-profile/reviews/))

**3**

recommendations

Free trial

Free version

Integrations

Integrations

PayPal

Stripe

+15 more

+14 more

+13 more

ToucanTech's Best Rated Features

5.0Gift Matching Management

See All

ToucanTech's Worst Rated Features

Social Media Integration

See All

[OneCause](https://www.softwareadvice.com/nonprofit/bidpal-profile/)

OneCause creates user-friendly fundraising software that helps nonprofits engage donors and raise more money, while saving valua...[Read more about OneCause](https://www.softwareadvice.com/nonprofit/bidpal-profile/)

**4.7**

([388 reviews](https://www.softwareadvice.com/nonprofit/bidpal-profile/reviews/))

**5**

recommendations

Free trial

Free version

Integrations

Integrations

Zapier

Blackbaud Raiser's Edge NXT

+3 more

+2 more

+1 more

OneCause's Best Rated Features

5.0Activity Tracking

See All

OneCause's Worst Rated Features

Room Block Management

See All

[Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/)

Almabase - Comprehensive Alumni Engagement and Fundraising Platform Crafted for alumni relations and fundraising teams within H...[Read more about Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/)

**4.7**

([144 reviews](https://www.softwareadvice.com/nonprofit/almabase-profile/reviews/))

**4**

recommendations

Free trial

Free version

Integrations

Integrations

Zapier

Microsoft Power Automate

+11 more

+10 more

+9 more

Almabase's Best Rated Features

5.0Mentoring Program Management

See All

Almabase's Worst Rated Features

Volunteer Management

See All

[TUIO](https://www.softwareadvice.com/online-payment/tuio-profile/)

TUIO is a school management system that centralizes all enrollment, waitlisting, reporting, billing and payments in one online p...[Read more about TUIO](https://www.softwareadvice.com/online-payment/tuio-profile/)

**4.6**

([200 reviews](https://www.softwareadvice.com/online-payment/tuio-profile/reviews/))

**2**

recommendations

Free trial

Free version

Integrations

Integrations

Google Drive

QuickBooks Online

+8 more

+7 more

+6 more

TUIO's Best Rated Features

5.0Reminders

See All

TUIO's Worst Rated Features

Document Management

See All

[Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/)

Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-frie...[Read more about Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/)

**4.4**

([156 reviews](https://www.softwareadvice.com/nonprofit/everyaction-profile/reviews/))

**2**

recommendations

Free trial

Free version

Integrations

Integrations

Meta for Business

Twitter/X

+3 more

+2 more

+1 more

Bonterra EveryAction's Best Rated Features

5.0Reporting & Statistics

See All

Bonterra EveryAction's Worst Rated Features

2.50Financial Reporting

See All

1

[2](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=2)[3](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=3)[4](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=4)[5](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=5)

...

[9](https://www.softwareadvice.com/nonprofit/crm-software-comparison/?page=9)

## Popular Comparisons

[

Neon CRM vs DonorPerfect

](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/neoncrm/)[

Donorbox vs Bloomerang

](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/donorbox/)[

Tithe.ly vs Planning Center

](https://www.softwareadvice.com/accounting/planning-center-profile/vs/tithe-ly/)[

Givebutter vs Bonterra Network for Good

](https://www.softwareadvice.com/nonprofit/givebutter-profile/vs/network-for-good/)[

DonorSnap vs Blackbaud Raiser's Edge NXT

](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/the-raisers-edge/)

## Your Guide to Top Donation Management Software, February 2025

Software Advice uses reviews from real software users to highlight the top-rated Donation Management products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [BetterUnite](https://www.softwareadvice.com/auction/betterunite-profile/)
-   [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)
-   [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)
-   [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/)
-   [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)
-   [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)
-   [DonorDock](https://www.softwareadvice.com/nonprofit/donordock-profile/)
-   [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)
-   [DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/)
-   [Eleo](https://www.softwareadvice.com/nonprofit/eleo-profile/)
-   [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)
-   [ExceedFurther](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/)
-   [folk](https://www.softwareadvice.com/construction/folk-profile/)
-   [Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/)
-   [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)
-   [Greater Giving](https://www.softwareadvice.com/nonprofit/greater-giving-profile/)
-   [Keela](https://www.softwareadvice.com/nonprofit/keela-profile/)
-   [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/)
-   [MonkeyPod](https://www.softwareadvice.com/nonprofit/monkeypod-profile/)
-   [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)
-   [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)
-   [Spotler CRM](https://www.softwareadvice.com/crm/really-simple-systems-profile/)
-   [ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/)
-   [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Here's what we'll cover:

[What Is Nonprofit CRM Software?](#WhatIsNonprofitCRMSoftware)

[Common Features of Nonprofit CRM Software](#CommonFeaturesofNonprofitCRMSoftware)

[Benefits of Nonprofit CRM Software](#BenefitsofNonprofitCRMSoftware)

[Key Considerations for Buyers](#KeyConsiderationsforBuyers)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Pricing and Vendor Landscape](#PricingandVendorLandscape)

## What Is Nonprofit CRM Software?

Constituent relationship management (CRM) is a fundamental part of a nonprofit organization’s success. A constituent in the realm of nonprofits refers to a supporter—someone who’s supported the organization in the past whether as a donor, volunteer, alumni, corporate supporter, member, beneficiary, staff etc. Each constituent type is valuable to a nonprofit organization in unique ways (e.g., dollars and volunteer hours).

CRM software consolidates constituent information along with their donor or participation history into a valuable resource that nonprofit organizations can leverage to strengthen their relationships.

## Common Features of Nonprofit CRM Software

CRM software is more than just a sophisticated contact management system. Consolidating constituent data provides a holistic perspective of all supporters involved in an organization, affords seamless and efficient communication with members and supporters and boosts the effectiveness of marketing and fundraising campaigns. Features found in nonprofit CRM systems include:

**Contact management.** With many constituent types, keeping contacts organized and readily accessible can be challenging, particularly if constituent types are stored in different locations. These systems save time and ensure the right constituent is contacted for each campaign or outreach.

**Activity and event management.** These features enable an organization to track all tasks associated with an upcoming event and plan associated outreach methods like sending mail or making phone calls. Calendar features remind users when a task is due and record task completion history. Event management tools also track event expenses and in-kind gifts.

**Campaign management.** These features align constituents with appropriate campaigns and record important metrics like newsletter and outreach open/bounce rates to calculate a campaign’s overall outreach.

**Metrics and reports.** Key performance indicators (KPIs) can be measured by campaign success rates, supporter behavior patterns. KPI dashboards can deliver weekly metrics via email and provide up-to-date campaign and donor statistics. Reporting features help an organization identify prospective recurring members and donors, and more.

## Benefits of Nonprofit CRM Software

Engaging the donors, supporters and volunteers with appropriate initiatives is essential to ensure their continued participation and patronage. CRM software helps to identify and segment the different constituent groups and send targeted promotional emails, event invites and donation requests to improve organizational efficiency and member involvement.

A constituent management software integrates with third-party applications for seamless data exchange and connects with social media websites, such as Facebook and Twitter, to identify potential donors and volunteers.

Contact records can be tagged with keywords that help identify the extent to which members align with the organization’s interests and activities. The solution can support the marketing and branding efforts of the organization and improve external communication using targeted advertising.

Storing your data in an online CRM system rather than an Excel file or notebook allows users to access it from anywhere, any time. Web-based CRM solutions help to export datasheets, communicate with volunteers and view constituent lists even when you are working in remote sites, organizing events or traveling. It fosters collaboration across teams and lets multiple teams access the information simultaneously.

CRM software helps automate various tasks that would have otherwise taken many hours to do manually. This allows volunteers to devote more time to the organization’s key objectives and initiatives as well as helps to reduce errors, improve efficiency and cut costs.

## Key Considerations for Buyers

**Cloud vs. on-premise:** Most CRM solutions are cloud-based and have the advantage of being cost-effective, scalable and secure. Web-based solutions help users access information from any location and the organization does not require large IT teams to manage updates, maintenance and other issues.

**Mobile apps:** Mobile applications for CRM help the field staff access data and enter records into the system from anywhere. These apps will be helpful for volunteers who need database access, but are working on organizing fundraising activities or other events from outside their office location.

**Integrations:** Many nonprofit organizations use software applications, such as MailChimp, QuickBooks or Paypal, for functions such as mail list management, accounts and payment processing. The CRM software should be able to integrate with these applications as well as with social media tools such as Facebook and Twitter. This helps in seamless data transfer and importing new contacts into the system.

**Suite vs. standalone solution:** Some CRM software offer integrated accounting, budget management, event management and other features that support the multiple operations of the organization. These suite solutions can prove to be a better choice for nonprofits that need to track interactions with multiple constituents.

**Free vs. subscriptions options:** Many CRM vendors offer free editions of their products that either offer limited features or support only a limited number of users. While the free versions help customers get a feel of the product, subscription editions offer a wider range of features along with installation support, training and after-sales services.

**Features on offer:** Different CRM software may primarily be suited for distinct functions such as fundraising, advocacy or volunteer recruitment. Hence, it is necessary to first identify the main objectives of your organization and then choose the appropriate solution.

## What Type of Buyer Are You?

**Small nonprofits:** As a small nonprofit organization, your budget will be lower than that of larger enterprises and the scale of operations limited to a few localities. There are many CRM vendors, such as NonProfitEasy and Batchbook, who cater to small organizations and offer services at prices starting from $20 per month. Many vendors also offer free editions that support all the features for a limited number of users.

**Midsized nonprofits:** If you are a midsize organization with more funds to spare, you can look at purchasing software that offer enhanced capabilities in donor management, bulk emailing, event management and database management.

**Large nonprofits:** CRM software from vendors, such as Salesforce and Trail Blazer, can handle large volumes of donor data and offer features to track donations and volunteer recruitment. These software also provide multi-location support and access to pre-integrated applications for event management, fundraising and volunteer management.

## Pricing and Vendor Landscape

CRM software for nonprofits typically have a subscription-based pricing model, depending on the number of users and features available. Payments are generally on a per user, per month basis and can vary from $10 per month to hundreds of dollars per month depending on business needs. Many providers also offer free trials and free versions of their products.

Some of the popular vendors are Salesforce, NeonCRM, DonorPerfect, Bloomerang, Salsa CRM, Blackbaud, MemberClicks, Kindful, Trail Blazer, Abila and Aplos.

### Related Donation Management Software

-   [Association Management Software](https://www.softwareadvice.com/nonprofit/association-management-comparison/)
-   [Church Management Software](https://www.softwareadvice.com/category/4520-church-management/)
-   [Fund Accounting Software](https://www.softwareadvice.com/accounting/fund-accounting-software-comparison/)
-   [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/)
-   [Membership Management Software](https://www.softwareadvice.com/membership-management/)
-   [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/)
-   [Political Campaign Software](https://www.softwareadvice.com/political-campaign/)