PawnMaster by Data Age POS Software


 

Data Age has provided point of sale solutions for pawn shops, and other speciality retailers since 1988. These POS systems are industry-leading software applications that offer optical identification scanning, barcode/UPC scanning, biometric validation, and law enforcement reporting.

Pawn shops that are looking to automate their systems and upgrade from out-of-date point of sale software should look at PawnMaster from Data Age. This system supports pawn retailers of all sizes and is the most widely-used solutions in the undustry. Store owners can implement just the Point of Sale functionality or purchase a suite of applications that include inventory management and customer management as well.

What we really like about PawnMaster is the fact that is was developed specifically for pawn shops and includes features to address challengers specific to those retailers. PawnMaster helps eliminate the customer fraud common in pawn shops by offering robust serial number tracking, identity verification and detailed verification checklists for high-end items like watches.

It also includes fingerprint technology to check customer identity as well as prevent employee fraud and barcoding to speed up and streamline inventory management. Data Age also offers digital surveillance systems as an optional add-on.

PawnMaster implementation includes online certification that can be done at the customer’s own pace to ensure users can use all of the systems features. It can be scaled to meet the needs of both single stores and franchises with a hundred locations and is also available in Spanish.

 

PawnMaster by Data Age - Leave Messages for Employees
 
  • PawnMaster by Data Age - Leave Messages for Employees
    Leave Messages for Employees
  • PawnMaster by Data Age - Fingerprints for Employee and Customer ID
    Fingerprints for Employee and Customer ID
  • PawnMaster by Data Age - Shorten Counter Wait Times
    Shorten Counter Wait Times
  • PawnMaster by Data Age - Assess Inventory Value and Performance
    Assess Inventory Value and Performance
  • PawnMaster by Data Age - Customer History
    Customer History
Supported Operating System(s):
Windows 8

2 Reviews of PawnMaster by Data Age

Showing 1-2 of 2

 

from Cashbox Jewelry & Pawn
Specialty: Pawn shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Reporting in on the Reports!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The Reports are very useful and necessary for maintenance and monitoring store performance. There are options included in this software that are so much more advanced than TOPS and other software I have used in the past. Integration with text messaging and eBay posting is very useful! Whenever I need help or have an issue, the tech support remotes into our terminals and helps out.

Likes Least

Every once in a great while, there was a glitch where an item was rung up twice or something similar. After a call to Data Age, they were able to resolve it very quickly over the phone, though.

Recommendations

Use the recommended hardware, scanner, and fingerprint reader. It makes setup a lot easier!

 

from Hidden Treasure
Specialty: Jewelry
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Service Issues

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product seemed convenient and easy to use at the time of purchase. However, after years of use, it has been less so.

Likes Least

The price point is 3 to 6 times higher than anything else on the market, and they do not return our phone calls.

Recommendations

Find another provider; they are horrible at service. There is no training provided, and they cost 3x more than anyone else.

 
 
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