ECi RockSolid POS Software


 

ECi RockSolid is the business system and point of sale solution for over 1,800 hardware stores, paint and decorating stores, lumber yards, garden centers and farm supplies businesses across the US. RockSolid is the perfect solution for these niche retailers because of its low cost of ownership and complete suite of POS/inventory/accounting receivables/purchasing/reporting features that completely equip a business in one package. 

RockSolid receives high marks for being easy to use, cost-efficient and for providing exactly what is needed to run a business. Users do not pay for a lot of extra features they will never utilize or ones that add up to large maintenance fees; upgrades are also free. Implementation and training is quick and easy—perfect for busy retailers. Many users describe employees being trained within hours of installation. 

RockSolid is based in the latest technology and continuously updated so users always have a competitive advantage. It automates several day-to-day tasks so retailers can devote time to growing their businesses and serving customers. RockSolid includes many time-saving features, from the ability to email invoices directly to customers to the inventory bar code scanner. The scanner is one of the biggest time-saving tools available; inventory counts can literally be done while walking the store. RockSolid also includes a large catalog of standard reports so that retailers call pull valuable business data or customer information within seconds. 

RockSolid is flexible enough to grow with a business and will fit to most any business size and shape. Modules for Rental management and Multi-locations can be added as well as an inventory kiosk to help employees quickly locate items in the store or for customers to serve themselves. 

 

ECi RockSolid POS - Rentals Management
 
  • ECi RockSolid POS - Rentals Management
    Rentals Management
  • ECi RockSolid POS - Accounts Receivable
    Accounts Receivable
  • ECi RockSolid POS - Product Images at Point of Sale
    Product Images at Point of Sale
  • ECi RockSolid POS - Inventory Control
    Inventory Control
  • ECi RockSolid POS - Fast and Easy Point of Sale
    Fast and Easy Point of Sale
  • ECi RockSolid POS - Purchasing & Receiving
    Purchasing & Receiving
Supported Operating System(s):
Windows 7, Windows 8, Windows 10

6 Reviews of ECi RockSolid POS

Showing 1-6 of 6

 

from e-Bolt
Specialty: Other specialty retailer

RockSolid POS is terrible!

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N/A

Likes Best

ECi's personnel oversold the software. This software is nothing more than an overpriced upgrade from carbon copy receipts. Save your money and purchase Intuit. I have been way more satisfied as a Construction Supplier with QuickBooks.

Likes Least

The so called customer support is non-existent! If you feel that your software was not implemented correctly or need additional support, forget it!

Recommendations

Purchase QuickBooks. It's the most widely used and has much better add-on features. It saves way more money.

 
 

from Clean Oceans Competition
Specialty: Other specialty retailer

Easy Breezy

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Likes Best

The product is easy to use. We can add on what we need easily. When I have questions, I get a quick response.

Likes Least

The add ons are easy, but for a new shoestring budget start-up, the cost of the add ons can add up.

Recommendations

Look at not just your current needs, but your projected needs and see if the software can grow with you and if the cost is still within your budget. Note, the software can also save staff time so take that into account.

 
 

from Manassas Chorale
Specialty: Other specialty retailer

Software Advice saved the day with NonProfitEasy

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Likes Best

They have very helpful support, and it has great functionality. We are still learning all it can do!

Likes Least

So far we've liked everything! We are still experimenting with options and rolling them out slowly.

Recommendations

Before you start evaluating, make a list of the functionality you must have, would like to have and budget constraints. This way you'll know the questions to ask each vendor and will be able to keep and good comparison list.

 
 

from American Apparel
Specialty: Apparel & fashion

Product Review

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Likes Best

I like the price and value proposition. They have great customer service.

Likes Least

They provide only annual updates to their software.

Recommendations

Negotiate a lower price; go for annual or more frequent updates.

 
 

from S & S Supply
Specialty: Farm / ranch supplies

Very poor product with poor support.

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Likes Best

It is really easy to use.

Likes Least

It does not keep inventory correctly. Also, support is almost nonexistent.

Recommendations

Don't waste your money on this one. We bought this system in December 2011, and we finally got to go live in July 2012. Inventory was entered wrong by Rock Solid. We have figured out more ways to solve problems than the support.

 
 

from Tonnies Hardware & Rental
Specialty: Building & garden materials

Save money! Save time! Buy RockSolid!

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Functionality

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Likes Best

RockSolid is the easiest system to learn and use while saving tons of money on support - real support! The system saves us so much time that we now can do a better job of servicing our customers!

Not only are we saving money on the support, we are saving money on supplies and time! We can do our jobs so much faster now. Ordering; receiving; accounts receivable; end of day, month, and year reports; and just day-to-day operations are so much faster and more efficient! Instead of getting piles of paper that I never used to look at, I get concise, meaningful reports that I need in order to run my business. If I need more, there are tons of reports I can run at any time! I love being a part of the RockSolid family! They actually appreciate my business and friendship! I know I appreciate them!

Likes Least

I really have nothing that I don't like about this system or vendor!

Recommendations

I suggest they look at the demo online, call RockSolid, and get the scoop as soon as possible! This is the go-to system for hardware store owners. Save money, save time (which is money), save headaches! This is the easiest system to learn, no matter how old a person is! The big easy is with Rock Solid!

 
 
 
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