RockSolid MAX Software


 

RockSolid MAX is a cloud-based point of sale solution for small to midsize hardware and lumber businesses. RockSolid MAX helps users manage point of sale, inventory management, purchasing and receiving, electronic data interchange, reporting and more.

RockSolid MAX customers span industries such as hardware stores, paint and decorating stores, lumberyards, garden centers and farm supplies businesses. RockSolid MAX offers a suite of solutions to help businesses manage point of sale, inventory, accounting, receivables, purchasing, reporting and more.

Users can email invoices directly to customers or the inventory bar code scanner. A catalog of standard reports lets retailers pull business data and customer information as needed. Modules for rental management, multiple locations and an inventory kiosk can be added to help employees locate items for customers to serve themselves.  

Mobility options allow access to the software on mobile devices. As a cloud-based solution, software updates and maintenance is managed remotely by ECi.

 

RockSolid MAX - Price updates
 
  • RockSolid MAX - Price updates
    Price updates
  • RockSolid MAX - Sales
    Sales
  • RockSolid MAX - Order entry
    Order entry
  • RockSolid MAX - Payment entry
    Payment entry
Supported Operating System(s):
Windows 7, Windows 8, Windows 10

7 Reviews of RockSolid MAX

Showing 1-7 of 7

 

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Diane from S & S Supply
Specialty: Farm / ranch supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Waste of money.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Waste of your money

Pros

Had great reports and end of day features. It was easy to check out customers and fairly easy to enter purchase orders.

Cons

Did not keep inventory correctly and could not get technical help. Everytime we had a problem we were told that their system had never done this before.

 
 

Jerrod from e-Bolt
Specialty: Other specialty retailer

February 2015

February 2015

RockSolid POS is terrible!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

ECi's personnel oversold the software. This software is nothing more than an overpriced upgrade from carbon copy receipts. Save your money and purchase Intuit. I have been way more satisfied as a Construction Supplier with QuickBooks.

Likes Least

The so called customer support is non-existent! If you feel that your software was not implemented correctly or need additional support, forget it!

Recommendations

Purchase QuickBooks. It's the most widely used and has much better add-on features. It saves way more money.

 
 

Mary from Clean Oceans Competition
Specialty: Other specialty retailer

January 2015

January 2015

Easy Breezy

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is easy to use. We can add on what we need easily. When I have questions, I get a quick response.

Likes Least

The add ons are easy, but for a new shoestring budget start-up, the cost of the add ons can add up.

Recommendations

Look at not just your current needs, but your projected needs and see if the software can grow with you and if the cost is still within your budget. Note, the software can also save staff time so take that into account.

 
 

Mark from Manassas Chorale
Specialty: Other specialty retailer

January 2015

January 2015

Software Advice saved the day with NonProfitEasy

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They have very helpful support, and it has great functionality. We are still learning all it can do!

Likes Least

So far we've liked everything! We are still experimenting with options and rolling them out slowly.

Recommendations

Before you start evaluating, make a list of the functionality you must have, would like to have and budget constraints. This way you'll know the questions to ask each vendor and will be able to keep and good comparison list.

 
 

Nobre from American Apparel
Specialty: Apparel & fashion

December 2014

December 2014

Product Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the price and value proposition. They have great customer service.

Likes Least

They provide only annual updates to their software.

Recommendations

Negotiate a lower price; go for annual or more frequent updates.

 
 

Diane from S & S Supply
Specialty: Farm / ranch supplies

November 2014

November 2014

Very poor product with poor support.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is really easy to use.

Likes Least

It does not keep inventory correctly. Also, support is almost nonexistent.

Recommendations

Don't waste your money on this one. We bought this system in December 2011, and we finally got to go live in July 2012. Inventory was entered wrong by Rock Solid. We have figured out more ways to solve problems than the support.

 
 

Susan from Tonnies Hardware & Rental
Specialty: Building & garden materials

March 2014

March 2014

Save money! Save time! Buy RockSolid!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

RockSolid is the easiest system to learn and use while saving tons of money on support - real support! The system saves us so much time that we now can do a better job of servicing our customers!

Not only are we saving money on the support, we are saving money on supplies and time! We can do our jobs so much faster now. Ordering; receiving; accounts receivable; end of day, month, and year reports; and just day-to-day operations are so much faster and more efficient! Instead of getting piles of paper that I never used to look at, I get concise, meaningful reports that I need in order to run my business. If I need more, there are tons of reports I can run at any time! I love being a part of the RockSolid family! They actually appreciate my business and friendship! I know I appreciate them!

Likes Least

I really have nothing that I don't like about this system or vendor!

Recommendations

I suggest they look at the demo online, call RockSolid, and get the scoop as soon as possible! This is the go-to system for hardware store owners. Save money, save time (which is money), save headaches! This is the easiest system to learn, no matter how old a person is! The big easy is with Rock Solid!