Fishbowl Inventory Software


 

Fishbowl Inventory is designed for small to mid-sized companies looking for a complete inventory management system without replacing QuickBooks for accounting. We hear from lots of companies using a combination of QuickBooks and Excel who say they need a more robust solution but are not ready for an enterprise-level ERP system. These companies typically want a low-cost system that will not require them to replace QuickBooks. We recommend Fishbowl to these types of firms. Fishbowl Inventory is easy to implement and affordable, yet flexible enough to meet the needs of companies that require more streamlined inventory control, material requirements planning (MRP), and job shop floor control / manufacturing execution. It takes an inventory-centric approach, providing features for barcoding, asset management, raw materials management, cycle counting, and customized reporting. The system also automates the quoting, ordering, and purchasing processes. Fishbowl Inventory is used in just about every industry by companies earning up to $100 million in annual revenue. It offers extensive training and support resources through its training videos, online tutorials, in-house specialists and more. Fishbowl’s seamless integration with QuickBooks makes it easy for users to integrate manufacturing, sales, and distribution processes with back office accounting. For nearly 10 years, Fishbowl has held Intuit’s Gold Partner status, the highest level of service third-party integrators can achieve.

 

Fishbowl Inventory - Fishbowl Inventory Dashboard
 
  • Fishbowl Inventory - Fishbowl Inventory Dashboard
    Fishbowl Inventory Dashboard
  • Fishbowl Inventory - Materials Module
    Materials Module
  • Fishbowl Inventory - Sales Module
    Sales Module
  • Fishbowl Inventory - Purchasing Module
    Purchasing Module
  • Fishbowl Inventory - Accounting Module
    Accounting Module
  • Fishbowl Inventory - Manufacturing Module
    Manufacturing Module
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000

81 Reviews of Fishbowl Inventory

Showing 1-20 of 81

 

from GearHead
Specialty: Automotive
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Great Company, Solid Software, Recomended

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Bang for your buck is phenomenal. Consistent monthly updates. The team at Fishbowl has always been honest and upfront with me.

Likes Least

Wish it had an integrated accounting system. Quickbooks is nice but sometimes timing issues come into play and you may have things that are not in Quickbooks but are in Fishbowl. Not fault of Fishbowl, just makes it hard when you're working off two sets of numbers.

Recommendations

Fishbowl can handle small to mid-size businesses well. Ask to speak to current clients of whatever company you are looking into.

 

from Rosy Rings
Specialty: Distribution
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

It's a good inventory system overall.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the UPS ready feature, there are some issues with it, but overall its pretty good.

Likes Least

That there are some features that cannot be turned off.
I don't like how the chat option is usually unhelpful.
The locations/groups are pretty messy.

Recommendations

Take advantage of the Wiki/training videos. Also you have an option to create a test database, USE IT, because once you add it to your actual database, its permanent.

 

from Dreambrands
Specialty: Consumer Products
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Fishbowl has helped a lot in organizing our manufacturing process.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is easy to use and is nicely organized. Tracks inventory throughout the manufacturing process and allows for us to comply with lot tracking guidelines. Has also helped with organizing the manufacturing process and attaching a more accurate monetary value to our processes.

Likes Least

At times there are a bit of errors with uploads and a few process that are bit more manual then we'd like.

Recommendations

I highly recommend testing the software before purchasing to see if it is right for you.

 

from SMTP
Specialty: Electronics
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Very Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We purchased Fishbowl because it was our best option for organizing the types of products we sell. The product tree feature in Fishbowl does a great job of this. Previously, we used QuickBooks for inventory, but it was not robust enough. Fishbowl is a great step up from QB. -- The support we've received from Fishbowl has been excellent. We use online chat whenever we have a quick question, and it saves us hours of trial & error or searching through the manual (which is written well but not specific enough to our business.)

Likes Least

The reports provided with the Fishbowl package are minimal and have very little flexibility. Purchase provides iReports, but that takes more software savvy than I have. Fishbowl has great consultants available on a referral basis.

Recommendations

Make sure you know what your highest priorities are and that the product fits those needs. It's still an "out-of-the-box" package, and doesn't have much room for customization. We've had to change some of our inhouse processes to fit with Fishbowl's operation. There are certainly adjustment pains to overcome, but I still think it's worth it.

 

from Factoria
Specialty: Automotive
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Fishbowl is the key enabler of our 3rd party warehouse business

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Fishbowl is a very powerful tool that will enable you to run your whole warehouse. The structure and process flow of the software gives management full control and visibility of all aspects of the operation (hence the name, fishbowl). It runs on Windows, Mac and Linux, so if you have a mixed platform environment like we do, it's a great fit. The whole system is really world-class and they offer superb customer support.

Likes Least

If there was one wish I could make, is that the cost per additional user was a little lower.

Recommendations

Do some reading and some research on alternatives. Focus on what your needs are, not only on what the software can do. Get users involved in the research and the evaluation process. See how easy it is (or not) for them to understand the process workflow the software offers.

 

from Sanitary Supply Corp
Specialty: Distribution
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

We have been a customer for nearly as long as they have been around.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Nimble, Light, and Robust. Breaks the mold from a traditional solution.

Likes Least

Nothing, they are awesome. Our partnership with them has been very valuable.

Recommendations

Call and ask for referrals. Surfing the net will generally get you trolls.

 

from Prosidyan, Inc.
Specialty: Medical Products
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Fishbowl Inventory Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product is user friendly and very easy for a beginner to pick up with the guided instructions that Fishbowl provides on their help site. Fishbowl is very responsive when you need their assistance!

Likes Least

When an error is made in creating a sales order, invoice or transfer order and the process was completed it is not able to go back in and correct the error.

Recommendations

Preparation for information entry is most helpful so that you get all the information you need when you are loading the customer, client etc. into the system. If you prepare a template with the information required it saves time and helps with the accuracy of the information entry.

 

from Service Polymers, Inc.
Specialty: Plastics / Rubber
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Working with Fishbowl

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The initial integration of Fishbowl into our Quickbooks system was a little more complicated than we had anticipated but the assistance we received through the process was terrific! The person assigned to train us was so helpful in getting us set up and comfortable working in Fishbowl and after the initial start up, he was available for any questions or concerns we might have had and was very prompt with his responses.

Likes Least

In Quickbooks, you can get history (both purchasing and sales information) on a part number with little more than a right click of your mouse, which is really a great tool. Fishbowl doesn't have such an easy process for getting history on a part since it divides parts (purchases) and products (sales) so two reports are required for a comprehensive look at one material type.

Recommendations

Ease of use and integration with your existing accounting software is key. Any downside with reporting information is minor compared with how well Fishbowl and Quickbooks work together.

 

from BMT USA, LLC
Specialty: Pharmaceuticals
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Fishbowl review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of use and the support staff is very helpful.

Likes Least

The manufacturing and completely separate account piece. Works ok, but has some limitations.

Recommendations

Take into consideration if you need capacity planning and labor management as a key to your requirements.

 

from Scale-Tec
Specialty: Agriculture
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Precision Ag Industry Inventory Control

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Fishbowl is a great company to work with! They are a solutions based company that strives to take the input of their customer. When we first implemented Fishbowl Inventory Software three years ago, we utilized their on site training to help assist with the setup and initial training. They don't just provide a cookie cutter approach to their support and training, they realize they work with all types of industry and have been able to adapt their software to work in nearly every need for inventory related purposes. Their software is easy to use, better than a DOS based system, and has great user interface for easy training of employees.

Likes Least

Fishbowl is very good at answering your questions and their tech support. Sometimes you have to leave a message and they have to return a phone call, however it is in a timely manner, and they generally have a solution prior to calling you back, getting your issue resolved in a timely manner. Their "live chat" on their website is a good alternative if they are unavailable by phone and your question just can't wait.

Recommendations

If you are a small to medium business, implementing fishbowl will allow you growth in your business. Our main goal in implementing fishbowl was to keep our cash flow liquid and to provide a tool for forecasting inventory through seasonal peak demand and low demand time periods, allowing us to focus more on things like marketing instead of waiting for the products to go off the shelf, keeping our cash flow tied up on the shelf. Since implementing fishbowl we have brought organization, forecasting, and awareness to our business, more than what we had before. And it is backed by good product customer support. These are the reasons why I would recommend Fishbowl Inventory!

 

from Clark Synthesis, Inc.
Specialty: Consumer Products
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Clark Synthesis & Fishbowl

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Great customer support. The revamped technical support is an improvement.

Likes Least

The documentation is written for people who already know how to use the product, and is not so helpful for people learning the software

Recommendations

Understand your business requirements before starting the evaluation.

 

from Steelhaus Technologies Inc.
Specialty: Petroleum / Oil & Gas
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Fishbowl needed to help us control inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software contains the functionality we need: purchase orders, part cost history, inventory tracking, bar coding, product costing and more. Plus, it integrates with our Quick Books accounting software seamlessly. The support team is very helpful. My issues always get solved. Note: this software has taken us from $8 to $15M in revenues so far.

Likes Least

While there are many canned reports in the package, I always seem to want something just a little different. The data is always there but there is limited control we have over creating customer reports. Have had to go to 3rd parties all the time.

Recommendations

Ensure you understand what you need from a software package. Don't get sold on features you don't need.

 

from Buy and Large, Inc.
Specialty: Other Industry
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Fishbowl For Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product is easily compatible with QuickBooks Pro. Integration is great!

Likes Least

Server fails sometimes if you are not fully up to date with versions.

Recommendations

Fishbowl is a great fit for small businesses looking to streamline their production and efficiency.

 

from Action Medical, Inc.
Specialty: Medical Products
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Fishbowl review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The program is fairly easy to use. The support is superb

Likes Least

We have 5 vans with route service. I wish there was a way to break the customers into routes that would integrate with Lilypad. At this time there isn't any way to do this. Also, the other complaint is that Customers have more than one cabinet, and there isn't a way for the invoice to be broken down with a subtotal for each cabinet. We have to write a separate invoice for each cabinet. Our vans rely on Lilypad, they do not use Fishbowl, so a lot of the functions aren't able to be used in Lilypad.

Recommendations

Make sure you know what you are getting before you purchase. I was not aware that Fishbowl and Lilypad were two separate companies. I need both to run my business. While I don't have any trouble with Fishbowl and their support, we have had a myriad of problems with the Lilypad program (some due on our part to lack of internet service in remote areas).

 

from BioMatrix International
Specialty: Food / Beverage
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Very good system for a reasonable cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It handles all of our manufacturing inventory needs, and provides us the ability to track every ingredient by lot number from purchase order, through mnanufacturing, to customer sale, which will be a requirment for our industry under federal law. And it does it for a very reasonable cost.

Likes Least

We have some occasional corruption which requires call into the support line.

Recommendations

Utilize the 14 day trial to it's utmost by applying your data to the database rather than using the canned bicycle format.

 

from Aquatech Skin Care Inc.
Specialty: Other Industry
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Excellent Inventory Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

One of the reasons we selected Fishbowl is that we found the UI easier to follow than some of their competitors.
It does a great job of tracking inventory when it is fully utilized.
The numerous reports can tell you almost anything you want to know about the inventory, how it sells, how it moves, customers order history, vendor history, manufacturing of product.
Fishbowl's Mobile Warehouse allows us to scan our barcoded products and prevent any mis-shipments.
Support is very good.

Likes Least

I would tell people to be wary of the pricing on their website, they should make sure they inquire about licenses, ongoing and upgrade costs.
One of our challenges is to get our orders into Fishbowl from our website shopping carts. For us it is not straight forward, but a solution was found.
Some people here might say that Fishbowl is not as flexible as Quickbooks when it comes to editing orders, but it just takes getting used to.

Recommendations

It can be a challenge to change a company’s methodology to make Fishbowl work for you, and it will take time, but that is true of any inventory program and worth it in the end.
When we started with Fishbowl, we didn’t realize that Quickbooks has database size limitations, and our database was already quite large. It could cause us problems in the near future.

 

from WNL Products
Specialty: Distribution
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Excellent bang for the buck.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Keeps excellent inventory. No problems with kitting and breaking cases.

Likes Least

The reporting is not user friendly, but most reports are run in Quickbooks anyway.

Recommendations

Try it out in your scenerio and make sure it does what you need it to do.

 

from Alcorn McBride
Specialty: Electronics
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Fishbowl system

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of use, integration into our other systems (QuickBooks, SalesForce, etc.)

Likes Least

The system works great and I have no complaints. .

Recommendations

We used a consultant to help with installation, setting it up right the first time, etc. Would recommend to other to do the same. Not totally necessary but a great time saver and frustration eliminator!

 

from Frankford Umbrellas
Specialty: Other Industry
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Great Very happy with the product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is very user friendly. The support staff is awesome, our rep was always there to help us out. even if the questions were dumb.

Likes Least

No complaints. I don't like how in the newest version it times you out. other than that the software is great

Recommendations

You need to be able to copy and paste easier. Maybe with your yearly fee you get a phone training on the new things in fishbowl

 

from Platinum Performance
Specialty: Consumer Products
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Fishbowl has been a great addition to our company.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has allowed us to have great visibility into all aspects of our inventory from the moment raw materials arrive to the moment finished goods ship out the door. The software is easy to use and technical support is just a phone call away when needed.

Likes Least

I can't think of any negatives. It does what we expected it to do.

Recommendations

I would make sure that your process aligns with the capabilities and design of the software.

 
 
Write a Review