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Fishbowl Inventory Software
|21 Reviews (4.4/5)|
Fishbowl Inventory is designed for small to mid-sized companies looking for a complete inventory management system without replacing QuickBooks for accounting. We hear from lots of companies using a combination of QuickBooks and Excel who say they need a more robust solution but are not ready for an enterprise-level ERP system. These companies typically want a low-cost system that will not require them to replace QuickBooks. We recommend Fishbowl to these types of firms.
Fishbowl Inventory is easy to implement and affordable, yet flexible enough to meet the needs of companies that require more streamlined inventory control, material requirements planning (MRP), and job shop floor control / manufacturing execution. It takes an inventory-centric approach, providing features for barcoding, asset management, raw materials management, cycle counting, and customized reporting. The system also automates the quoting, ordering, and purchasing processes.
Fishbowl Inventory is used in just about every industry by companies earning up to $100 million in annual revenue. It offers extensive training and support resources through its training videos, online tutorials, in-house specialists and more. Fishbowl’s seamless integration with QuickBooks makes it easy for users to integrate manufacturing, sales, and distribution processes with back office accounting.
For nearly 10 years, Fishbowl has held Intuit’s Gold Partner status, the highest level of service third-party integrators can achieve.
21 Reviews of Fishbowl Inventory
Fishbowl has an excellent support team to help with questions that you might have!!
For our promotional marketing side, we use Fishbowl Inventory to create purchase orders to our vendors, link the purchase orders to sales orders, then export to Quickbooks for billing clients and paying our vendors. In addition, by linking our purchase orders to sales orders, Fishbowl Inventory's reports make it easy to track profitability. We also use many of the other reports to track things like sales by customer, sales by sales person, sales by date, etc.
For the fulfillment house side of our company, we use Fishbowl Inventory to track all incoming and outgoing inventory, and provide weekly or monthly reports to our clients.
We also have created online ordering sites for many of our fulfillment clients. By adding EZ Connector software with Fishbowl Inventory, many of our clients go online, select the inventory they need shipped, see the quantity available, and enter where it is to ship to. When the online ordering sites sync with Fishbowl Inventory via EZ Connector software, sales orders are automatically created in Fishbowl Inventory.
We have been using Fishbowl Inventory software since 2003 and hve found that it is easy to learn, easy to use, and by far has the BEST customer support I have ever used.
Our search for a new Inventory/Manufacturing software solution was prompted by our move away from a warehouse operation towards a 3rd party solution for small to medium-sized businesses, that are outgrowing their current warehousing capabilities.
Prior to using Fishbowl Inventory, we used 'MS Dynamics AX' (think 'GP' on steroids). Our management team has had decades of experience using everything from BaAn and SAP to high-end custom systems, and even home-grown customized solutions.
We chose Fishbowl Inventory primarily based on value, integration w/Quickbooks, and ease-of-use.
We've been running for more than 3 years, currently running ver 13.2 Manufacturing, Salespoint and Mobile Warehouse. We highly recommend staying updated with the current version, as improvements and features are continually being added.
Initial install and implementation took us less than a full day, including import of Customer, Item, BOM, etc. from QB. User training took a week or so for all our team to be up and running well enough to use it in live production. (Only one of us spent any time in the demo.)
For the most part, Fishbowl is simple and intuitive to use. There are very few places or processes where the desired next step isn't obvious. However, we've found many useful tips & tricks that we benefit from greatly, and most would have been learned with onsite training, but we declined initially because of our extensive background with other systems.
Customer support has been absolutely fantastic for us! We use the Live Chat option as first contact, and only rarely need to resort to phone calls. Despite the recorded phone tree that is standard today, Fishbowl's is about as short as it can be and still direct your call to the right group. Once there, it's always leave a message and wait for a call-back; but I've always gotten a call within 2 hours (usually less). For truly urgent needs, I've always been able to call back, get the operator and get in touch with Support that can at least identify the issue and suggest some troubleshooting I can do while awaiting Technical help.
In 3 years we've only had 1 instance of down-time due to system failure and that was resolved and we were up and running in 2hrs.
Biggest benefits of using Fishbowl for us are ease of implementation and use; power/reliability of the system; manufacturing capabilities (only shortcoming there is full MRP/CRP/ERP modules for planning, but for our size and complexity it does surpisingly well).
The biggest shortfall of Fishbowl for us is Reporting. The nature of our business doesn't lend itself well to many of the standard informational reports (operational reports are fine). However, Fishbowl is ODBC compliant, their reporting platform is open source (similar to Crystal Reports, but a bit steeper learning curve), and if you're not comfortable with SQL there are several 3rd party options for customizing reports.
The product is easy to use, versatile and customer support always comes through with a solution when you have a problem. For the money, you can't find a better product. By using FishBowl, we have drastically reduced our systems overhead and increased efficiency. We have been using FishBowl since 2008/09 and are currently using the latest version. Each release is better than the last, so I can honestly say that FishBowl is heading steadily in the right direction.
Fishbowl has done that for us. Since using Fishbowl our inventory is always accurate. This has saved us lots of money, from extra inventory sitting in our warehouse to lost orders due to shortages. The inventory monitor is great tool to calculate how much inventory we need to keep on hand.
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