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Compare Florist & Flower Shop POS Software

This page is managed by
Janna Finch, Market Research Associate
Last updated: September 24, 2014

Top 10 Most Recommended Florist & Flower Shop POS Software Systems

 
AmberPOS AmberPOS offers a fast, fully customizable point of sale solution. Features include quick and simple transaction processing, complete customer and inventory management, and all-inclusive reporting for easy access to metrics.
        16 Reviews
 Price
 Demo

179

Recommendations
in the last 30 days
LightSpeed Retailers can connect LightSpeed's web-based POS system to brick-and-mortar and e-commerce stores for seamless integration. Track inventory, process payments and more from any device.
         55 Reviews
 Price
 Demo

149

Recommendations
in the last 30 days
NCR Counterpoint POS and Retail Management Radiant Systems' CounterPoint POS is a convenient, web-based solution for floral retailers requiring effective multi-location inventory management and e-commerce support.
         19 Reviews
 Price
 Demo

93

Recommendations
in the last 30 days
COMCASH Retail ERP The Comcash system is a great fit for florists with its touchscreen support, targeted mailing lists and special order capabilities. Comcash serves over 2,000 retailers and restaurants, and has been a trusted business since 1997.
       1 Review
 Price
 Demo

85

Recommendations
in the last 30 days
iVend Retail iVend Retail offers florist and flower shops a total end-to-end POS solution. Suited to handle single, independent stores or complex, multi-store environments. Touch screen or keyboard interface handles all types of transactions.
       2 Reviews
 Price
 Demo

77

Recommendations
in the last 30 days
 

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GiftLogic Designed to simplify the entire sales process, GiftLogic is a flexible and customizable Point of Sale solution. This user-friendly, end-to-end system offers integrated modules for sales, customer, and inventory management.
       0 Reviews
 Price
 Demo

66

Recommendations
in the last 30 days
AIMsi AIMsi is a fully-integrated POS solution for floral shops of any size. Florists will find the customization ideal for customer relationship building with features that include reward programs, history and preference tracking.
        60 Reviews
 Price
 Demo

47

Recommendations
in the last 30 days
Microsoft Retail Management System Microsoft Dynamics Retail Management System is best for small and medium-sized specialty retail stores such as flower shops and gift stores. It includes a full-featured point of sale, CRM and stock management.
        5 Reviews
 Price
 Demo

37

Recommendations
in the last 30 days
MultiFlex RMS General Merchandise MultiFlex RMS General Merchandise is especially suited to retailers that manage a varied stock. The software offers really robust inventory management, as well as powerful Point of Sale, accounting, eCommerce and more.
        11 Reviews
 Price
 Demo

30

Recommendations
in the last 30 days
RetailSTAR With over 30 years of experience, RetailSTAR is one of the most time-tested POS solutions for specialty retail shops such as florists, gift and hobby shops and other small-to-mid sized retailers.
         15 Reviews
 Price
 Demo

29

Recommendations
in the last 30 days
 
 


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National FFA Organization
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Buyer's Guide

Three factors dramatically impact a florist shop’s success. First, it is a relationship-driven business, and not just customer relationships. There are supplier relationships, reciprocal relationships with other florists, relationships with other businesses, and relationships with national services. Second, almost the entire inventory is perishable. Third, although there is steady business throughout the year, Valentine’s Day and Mothers Day are by far the busiest days for most florists.

The stress points for a florist shop are inventory, customer relationship management (CRM), order entry, point of sale (POS), and accounts receivable. Florist shops are one of the specialty retail industries that are adopting Software as a Service (SaaS); several cloud-based general retail software supplies ofter specially configured versions for florists, and there is at least one cloud-based florist shop specialty software product.

Key Requirements for Florist Shops

Florist shop owners need core accounting, but should evaluate the following functions to meet their unique requirements:

Reminders Florist shops live and die by continuing sales with existing customers, but reminders were problematic because it was difficult to send a targeted, private message to someone who lived in a household with others. Social media and electronic communications provide an answer. Customers can now receive reminders of important dates by email, text, Twitter, or Facebook to surprise their partners for on birthdays and anniversaries.
Fundraising support A number of fundraising organizations have tied specific flowers to specific causes. Examples include poppies for Veterans on Memorial Day, yellow roses for first responders on Patriot Day, and pink roses for Breast Cancer Awareness. The system should send reminders to the organizations in advance, and prepare orders for inventory.
Florist service management Florist services, such as FTD and Interflora, are important sources of business for florist shops. The software needs to maintain inventory to fulfil advertised arrangements, place orders with service partners as necessary, and accept orders from the services.
Co-op advertising In addition to the orders relationship with the florist services, there is a co-operative advertising relationship. The system should track the money spent on qualified advertising in the accounts payable and bill the service against available funds.
Floral strategies support If the florist uses or intends to use Floral Strategies methodologies, the florist shop software package should also support those methodologies.
Arrangement inventory Arrangement inventory is more than tracking the stock of flowers. The system should check the inventory of all components for a particular arrangement, including vases and any other special additions. If a particular item is not in stock, the system should suggest a suitable replacement.
Spoilage management Spoilage management has two parts. First, the system should track the items that are about to expire and notify the florist. Second, the system should make it easy to track items that spoiled prematurely. Tracking spoiled inventory can help the florist to better evaluate the quality of each supplier’s stock.
Reciprocity tracking Florists share business with other florists in their trade area if orders are too big to handle or if an order is outside of a given delivery area. Florists also work with other businesses, such as candy stores, wedding planners, funeral homes, and caterers, to collaborate on special packages. The system should track how opportunities are shared back and forth between different partners to discover which are the most profitable.
Standing orders Hotels, offices, and other businesses often have standing orders for fresh flowers. The florist system should automate this process by checking stock for the proper inventory, placing orders when necessary, and scheduling the arrangement and delivery.
Enclosure card printing One of the hallmarks of florists is the enclosure card. It is also a heavily manual process. A florist system should print enclosure cards in a clear but stylized font. Best practice is to have the customer email or text the message, then cut and paste it into the printing system to be certain all names and words are spelled correctly.
Route planning One of the more challenging aspects of florist work is deliveries. The florist system should plan out deliveries taking into account the number, capacity and range of each vehicle. If a vehicle must make multiple runs, the system should optimize the routes to account for returning to the shop for reloading. Advanced systems can dynamically change the route to account for new orders during the day.
Trip sheet management Historically, the route is provided to the driver on a printed trip sheet that lists all the stops and projected delivery times. A desired featured is the use of electronic trip sheets using smart phones, which can track the van in real time and adjust the route for new orders.

 



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