GiftLogic Software


 

GiftLogic offers gift store retailers a complete point of sale solution from initial transaction to reporting and analysis. Retailers can mix and match all of the modules available in GiftLogic in order to build a POS system that exactly meets their needs.

GiftLogic includes applications for point of sale, inventory management, customer management, e-commerce and robust reporting. As well, the system offers add-on features that include integration to QuickBooks, maintaining gift registries and managing items on consignment, as well as back-office features for time clock management, fingerprint integration and more.

Inventory controls include the ability to track items with attached photos, as well as the ability to schedule future sales. The purchasing modules come with features for suggested ordering, item analysis and the ability to create vendor profiles.

All of this information can be brought together using GiftLogic's collection of built-in reports. Retailers can also use the Management Dashboard Overview, which gives managers a quick overview of critical store data.

GiftLogic offers their clients training, live technical support and regular program enhancements based directly off customer feedback.

 

GiftLogic - Customers
 
  • GiftLogic - Customers
    Customers
  • GiftLogic - Sales information
    Sales information
  • GiftLogic - Inventory information
    Inventory information
  • GiftLogic - Setup/daily processing
    Setup/daily processing
  • GiftLogic - Label designer
    Label designer
Supported Operating System(s):
Windows 7, Windows 8

13 Reviews of GiftLogic

Showing 1-13 of 13

 

from Doumitt Shoes
Specialty: Footwear / shoes
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Gift Logic fits the bill!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Compared to our former POS system, Gift Logic is quite simple to teach and learn. The phone support that comes with the system is great. Any questions you might have is answered in a polite way without making you feel "computer dumb". If an issue cannot be resolved with a tech explaining to you, they will access your computer (via Team Viewer) and help you through it.

Likes Least

I own a shoe store and have a lot of items. So when using a manufacture's UPC number there is not as easy to locate product in the stockroom. Our old system generated it's own SKUs so product would be put on the stockroom shelves by vendor and by numerical order. The only problem so far with the vendor is that they are on the east coast and I am on the west coast, so if I am having an issue past 2 pm PST, I have to wait until the next morning to get it resolved.

Recommendations

If you are just starting a business and need a thorough and efficient POS system, I would highly recommend this software. It's a little more difficult when transitioning for an older system to this one. The price for a program like this, with all it's features and support I found is very reasonable as well.

 

from Birch Interiors, LLC
Specialty: Furniture & home decor
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Gift Logic Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use and company is easy to get a hold of. I haven't used it long enough but from the training videos I really like all of the functions and how it seems to be easy to navigate. I got the computer and software really quick and it was missing a cord and I got it the next business day and set it all up. I like the customization and tool bars too.

Likes Least

I haven't use it long enough to say anything bad. I do wish that it worked with a company that could text promotions in addition to email.

Recommendations

Make sure it meets all of your needs. I like that you can go in at any time and reprint old receipts and gift cards.

 

from McNairy County Books
Specialty: Books & music
Number of employees: 1 employee Employees number: 1 employee

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Tech support is always willing to help and very friendly.

Likes Least

Some things in the system aren't set up well for a used (trade-in) bookstore and tech support doesn't always know the best option for correcting it.

Recommendations

Make sure you compare "apples to apples". If one company charges way less (or way more) check the features of each and how they fit your needs.

 

from Newland Material Inc.
Specialty: Building & garden materials
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

GiftLogic for hardware store

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Software is easy to use. Great Technical support team. Price is just right.

Likes Least

so far I haven't found anything that I don't like about the product or vendor.

Recommendations

Technical support has been great so far. You call with questions and they hook you up with a technician right away. They don't put you on hold at all. All the technician that I have dealt with was able to solve my problems/questions.

 

from Treasure Isle Jewelers
Specialty: Jewelry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Simple to use and train, but robust.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Always help available but seldom needed support. I had a special need for a tag printer , they went the extra mile to get it running properly.

Likes Least

I would like to simplify tag printing, maybe a pop up ? Everything else is great for me.

Recommendations

Try it. Super easy intuitive, as much pleasure as pos software can be.

 

from Great Lakes Naval Museum Foundation
Specialty: Museum / park / zoo
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

So far it has met expectations.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use of the product and the way it links to the on-line store software.

Likes Least

There is so much in the product that we do not use, it is hard to find and remember things we do need.

Recommendations

We looked at several vendors before choosing GiftLogic. Make sure that you know what you want the software to do before purchasing it.

 

from Toy Town
Specialty: Toys / hobby shop
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Toy Town GiftLogic

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I think we thought the ability to mass upload our current inventory was great. The customer service is amazing. Anytime we have the any issue they are quick to help.

Likes Least

I think with the price paid for the product the company should ship out the single and software overnight or 2 day. We waited over a week for our product and it just seemed unnecessary. Customer service could be open later to service the other time zones.

Recommendations

I think it takes a lot of research to find out exactly what works best for your store. We went through about 6 different software trials and tours before we decided upon GiftLogic. Make sure you write down what you need/want out of these products and have the agent show you them. Don't be too overwhelmed and make a quick decision.

 

from Delta Separations LLC
Specialty: Other specialty retailer
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Excellent experience with GiftLogic

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Vendor has been very helpful and upfront with information. When I ran into unclear concepts.

Likes Least

I'm new to the product and am just becoming familiar with it. Issues I've run into so far have been my own lack of familiarity with this specific type of SW.

Recommendations

I suspect this product will do all and more than I need. Still working on learning and understanding, which there are on-line videos that help. I'd recommend looking at reviews that are from individuals who have been working with the product for awhile. It is more likely to obtain the full truth than from someone, like myself, who is a beginner. Rating I've provided are based on my assumptions not necessarily from my on-going exposure.

 

from Derby Dinner Playhouse
Specialty: Gifts
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

It is an intuitive program. Easy to follow

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The support team I can call and walk me through anything on the program.

Likes Least

The hand held UPC bar code reader. The batteries die and it doesn't allow me to check in product.

Recommendations

check out the other products in the market, then you will understand why this is such a good value.

 

from Rocky Mountain Music
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

It has made my job so much easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It enables me to easily see what has sold and what I need to reorder.

Likes Least

The "Help" screen pops up when I scan an item that has a double barcode.

Recommendations

Give it a try. It is great for tracking inventory and for POS.

 

from North Woods Cottage, LLC
Specialty: Gifts
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Good product, but users need training.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of telephone support. I also like the tremendous amount of reports available.

Likes Least

Some errors we make are not very easily corrected. I always have to call in and ask someone at GL to fix for me.

Recommendations

Get as much training as possible on the software before you start.

 

from Angela's Book Orphanage, Inc.
Specialty: Books & music
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Excellent customer service and tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The system has a user-friendly interface that I love, and the classes GiftLogic offer are even better. I used the training mode a lot while I was between classes to play and learn without making any changes to my inventory, and I am using it with all my employees as well.

Likes Least

I can honestly say there is only one thing I wish I could change about the program. I wish the inventory sub sections were more customizable instead of the set size, color, etc. For a bookstore, size and color really mean nothing, but Author and Publisher do.

Recommendations

I have honestly enjoyed the whole experience. When I call with questions, I speak to the same people over and over again. In this day and age, it means something when you can call a business have them remember you, and that is the type of service you get with GiftLogic. I will also say that the price is good. I needed something not internet cloud-based, and this is the only program I found that I knew I could learn easily, but that didn't charge by the number of registers or inventory.

 

from Tea World One, LLC
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

Gift Logic - just my cup of Tea!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

When I began the process to open my new store, Tea World, I found a space to lease and next I chose the POS software, Gift Logic. I wanted to get off to a good start and knew if I waited until after I was open I would always be playing catch up. Gift Logic made the evaluation process very easy. I looked at some other companies and they were very impressive, but Gift Logic stood out of the crowd for me. It is definitely user-friendly, but if I have a problem I know help is just a phone call away. The staff is always helpful and pleasant to deal with and most important patient with me. One of the things that I like about Gift Logic and the people I deal with is that they are so up front. I had no unpleasant surprises. Everything was just as it was described. Gift Logic has helped me every step of the way and even worked with me to tweak the system for my own needs.

Likes Least

I have nothing at all negative to say about the vendor. They're always professional. What I like least was the data entry, but that is something that just has to be done for the system to work. Had I already had a better inventory system in place, I'm sure it would have been easier.

Recommendations

Take advantage of the online demo. It is like taking a car for a test drive. I narrowed my search down to the final three candidates and then had a demonstration from each. Try to do an "apples to apples" comparison. Have a written list of your requirements and questions to review with the vendor. It is easy to get caught up in the demo and forget an important item on your list unless you have in front of you. Be open to suggestions even if you don't think it would be right for you. I thought I didn't want to mess with bar code pricing, after all I was doing tea. I didn't jump on that right away and wished I had. It was so easy.

 
 
Write a Review