GiftLogic Software


 

GiftLogic offers retailers a complete point of sale solution from initial transaction to reporting and analysis. Retailers can choose from basic and pro packages available in GiftLogic in order to build a POS system that meets their needs.

GiftLogic includes applications for point of sale, inventory management, customer management, e-commerce and reporting. As well, the system offers features that include integration to QuickBooks accounting, maintaining gift registries and managing items on consignment, as well as back-office features for time clock management, fingerprint integration and more.

Inventory controls include the ability to track items with attached photos, as well as the ability to schedule future sales. The purchasing system comes with features for suggested ordering, item analysis and the ability to create vendor profiles.

GiftLogic offers their clients training, live technical support and regular program enhancements based off customer feedback.

 

 

 

GiftLogic - Customers
 
  • GiftLogic - Customers
    Customers
  • GiftLogic - Sales information
    Sales information
  • GiftLogic - Inventory information
    Inventory information
  • GiftLogic - Setup/daily processing
    Setup/daily processing
  • GiftLogic - Label designer
    Label designer
Supported Operating System(s):
Windows 7, Windows 8, Windows 10

32 Reviews of GiftLogic

 

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Software Advice Reviews (29)
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Showing 1-20 of 29

Dan from Weekend Welding Supply
Specialty: Industrial supplies & machinery
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

The price is right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have not been able to use it because I've had to purchase another pc, because the first one I bought was not compatible. .

Pros

It seems like it should be fairly user friendly, however i can't tell for sure. We will see after my new pc shows up.

Cons

You have to buy the hardware to match up exactly as required. I have an i5 processor that runs very fast with my pc. However it will not run this software. You have to buy the hardware exactly as required.

 
 

Andre from Psychonaut
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Strong learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Could be one of the best POS out there if they be willing to fix a good 10-20% of there things.
1st would be the purchase order
2nd the speed of how to do things.

Pros

The inventory system by excel format is great. (exporting feature is great)
Making new items is well done.
Sales are mostly easy to do.(Once you have its set up the right way)
Their search is pretty good (You can search for a specific word but you always have to add *before, this should be automatic if searching for specific word)
I must say the reports are great. (my last one stink, so this is much better) Can see sales per hour days etc.
Customer support is A1.

Cons

Ordering from the purchase order is terrible. They really need to work on this. One thing you can't add a product when doing a purchase order. So you need to make sure every item is made before hand. The suggesting amounts get put in the order automatic you should add them yourself.
You can have different things open at the same time, if I'm doing a purchase order I should be able to add a product or print a tag without having to leave that section. (Windows is about multitasking)
Things are too long to do with many steps for no good reason.
The worst thing right now is I still can't link my inventory with website. (There always problems with their software or bigcommerce)

 
 

Anita from National Purple Heart Hall of Honor
Specialty: Museum / park / zoo
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Program installation and setup was a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We installed the program, imported data from our previous program & created labels & added photo images of merchandise. The program is user friendly and meets all of our needs.

Cons

We purchased the computer hardware separately and did not know that we should have had the Office Suite installed so that we could export data to excel in order to generate certain reports.

 
 

Jenelle from B's Bargain Barn
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

GiftLogic Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been very happy with GiftLogic. Their software is very easy to use.

Cons

The only con is that the tech support is expensive.

 
 

Cristina from Olathe Home Decor
Specialty: Furniture & home decor
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Gift Logic Year in Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really enjoy using this product.
It is relatively easy to use once you know how to use it.
It can work to your benefit to help customers quickly and efficiently. It's great for a store with a large inventory that changes rapidly.

Pros

I like that it has the option to have pictures of an item once it has been scanned. It is also very helpful that it lists the quantities in stock, which helps with restocking. The ability to have a custom order is also helpful when customers are checking out product. It is very quick in the checkout process as well. The quick access bar is great for items that are unable to have a barcode and it makes it easy to find the pictures.
Having the ability to integrate with QuickBooks is a big plus as well for the bookkeeping part of the business which allows for less time spent in that area.
I really also enjoy the ability to have a PO and input an order quickly and keep track of damages. It also keeps track of backorders so you know what is still to come.

Cons

It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office.
I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal.
I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list.

Advice to Others

Great for a business that carries a large inventory that is constantly changing.

 
 

Jennie from Book store
Specialty: Books & music
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The only problem with this product is it's set up for a food or clothing store. So I have to list the genres of books under flavor.

 
 

Marcia from clothing
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Waste of money and time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sales rep. lied about the ability of software to track sizes and colors of clothing within a style. They force you to pay annually for support that should come with the software. Not at all user-friendly or intuitive. They are only interested in making the sale. Not sure what kind of business could use this. I see a few good reviews from a tire shop and a church. Clothing stores are NOT able to use this software.

Pros

Nothing

Advice to Others

Do not consider if you need customizable reports. Do not use if you have a clothing store.

 
 

Cindy from Globally Fair
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

GiftLogic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From the first phone call regarding the product to the last call we had with GiftLogic support, they have been a great company to deal with. The software was to replace a previous POS software that wasn't doing what we needed. GiftLogic has the inventory control, customer contact & rewards info & accounting reports that we need as a young, small business without having the huge cash outlay. They are quick to respond to any inquiry or support question. Their support people are easy to talk to & very helpful & don't talk 'tech talk' when helping.

Pros

Most of the sales calls & support calls have been with the same 3 or 4 people so they are aware of our previous calls. It is very nice to talk to the same people & every one of them has been great!

Advice to Others

I would recommend GiftLogic to anyone needing POS software.

 
 

Jessica from Ochoa's autobody parts
Specialty: Auto & parts dealer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Fast and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use all the functions you need , as well as a monthly report!

 
 

Ariday from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Ariday's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

GiftLogic has helped my company in so many ways. My employees loved it and didn't have a any problem with it.

 
 

Rebecca from Olathe Home Decor
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Love this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Gift Logic is great. I love the ease of the program. My favorite part is the ability to add picture to the product! See what is being rung up- assuring the purchase is correct. (In the past we have had some customers switch tags to a less expensive item for ring out)
The customer service is fantastic! They have helped me every step of the way. Tony, "BTE" (Best Tony Ever" is great. Along with Jeff and Justin- these guys are so quick and helpful and are there when I call!!!

Pros

Pictures!
PO system
Reports
The QB integration
Customer Service
Inexpensive
Credit card integration.
Speed

Cons

Wish it would take inventory to a negative number.
Find customers regardless of capitalization.

Advice to Others

I think by far this is a superior system for my industry.

 
 

Deborah from Redeemer United Methodist Church
Specialty: Books & music
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

GiftLogic for a Church Bookstore

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This was not a perfect match - but the price was right and the customer support is fantastic. I was able to implement it in less than two months from transporting date, through cleanup of data, learning to going live; and the volunteer cashiers are thrilled with it. I continue to learn more and more about it. There are some things I cannot do that I could with my other system, but there are many thing that are easier.

Pros

Much easier for cashiers to use - easier to train new cashiers and hold on to cashier volunteers. MANY fewer mistakes with our cashiers. Very easy to do sales and make them easy for cashiers. This is the best part of the program. Getting the monthly sales tax report and some other reports is greatly simplified from what we were doing.

Cons

It is not set up for a bookstore. We want to do a lot of things by "author". It is not configured to do that. We have used a field called "Attribute" to hold the author, but it is problematic for doing some things like getting an inventory checklist list by Department ordered by Author. I wish it had customizable reports. You can export data to excel and create your own report, but to have to do that every time you need the same report over and over again is tedious. If you could just customize the report, the way you can customize the inventory spreadsheet view would be helpful. (Writing that - gives me an idea to try...hmmm)

Advice to Others

It has a lot of good features. It is easy to learn. Customer support is fantastic - be sure to purchase that, at least at first, it is well worth it.

 
 

Abel from Mattress Bedding Store
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Stay Away From Them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software itself isn't great but functional for a single location in the small food business but nowhere near up to par for ANY retail. I wanted to purchase their software but there business practices are amateur. They wouldn't allow me to make a purchase with my personal Debit card then charge the business account debit card when it came in to refund back to personal card for a purchase. They said because of refund fees. As a business owner who accepts debit and credit cards, I know they are only talking about $1 -$ 4. Lost a sale over it. They wouldn't allow a business check over the phone or by auto draft or by mail. They are obviously making money on CC or Debit card backend fees. Made no attempt to satisfy. I believe I will move forward with someone else who understands the business owner functionality better.

Pros

Tech guy who went over was nice

Cons

No business sense, not intensely customer service oriented. Felt like something was shady the entire time I dealt with them

Advice to Others

Shop around, I did and found better

 
 

Lisa from Barchester Bookshelf
Specialty: Books & music
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Barchester Bookshelf LOVES GiftLogic!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started a part-time used book business in January 2016, and I chose GiftLogic to keep everything organized. This full-service software excels at inventory, reports, customer service, even eCommerce. And the staff at GiftLogic is remarkable! They are located in the U.S. (!!!), they are cheerful, they are knowledgeable, and they are wonderfully helpful. When a software update created a mini-panic-attack while I was at a book convention in May, I simply called GiftLogic, and they walked me through the simple steps to get this newbie up and running again. I highly recommend GiftLogic for all your point of sale needs!

Pros

As a used book seller, I especially love the ability to create my own barcodes! It's fast, easy, and fun. The inventory reports are also very helpful to me.

Cons

I truly cannot think of any. I have been working with GiftLogic for the better part of the year, and I have never been sorry that I chose them.

Advice to Others

Check out their website and see all that GiftLogic can do. Call the staff and chat about your needs and how they can help. If you catch an online special, that's serendipity.

 
 

Penny from Jenica's Blissful Beauty & Supply
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

GiftLogic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Gift logic was very helpful initially setting up the software itself and with any issues I was having after. I am not the most techno-savy person and they were very patient in their dealings with me. As for the software itself it has an endless amount of functions which I don't need all of them, however this program could work perfectly for numerous different type of business. Its very versatile and allows you to do almost anything you can think of. Great software and great support team makes an excellent product!

 
 

Jenica from Jenica's Blissful Beauty & Supply
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

GiftLogic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Sales team was fantastic to deal with. After purchasing the software I have received the best of help from their support team. The only issue I have is the fact that the company does not have a line for Canadians. Living in Canada it can get expensive to call them, however I can also interact with their team through email and if the issues continue they will call me. All in all it is great software and I have much more to learn but that will all come with time.

 
 

Tony from Doumitt Shoes
Specialty: Footwear / shoes

September 2016

September 2016

Gift Logic fits the bill!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Compared to our former POS system, Gift Logic is quite simple to teach and learn. The phone support that comes with the system is great. Any questions you might have is answered in a polite way without making you feel "computer dumb". If an issue cannot be resolved with a tech explaining to you, they will access your computer (via Team Viewer) and help you through it.

Likes Least

I own a shoe store and have a lot of items. So when using a manufacture's UPC number there is not as easy to locate product in the stockroom. Our old system generated it's own SKUs so product would be put on the stockroom shelves by vendor and by numerical order. The only problem so far with the vendor is that they are on the east coast and I am on the west coast, so if I am having an issue past 2 pm PST, I have to wait until the next morning to get it resolved.

Recommendations

If you are just starting a business and need a thorough and efficient POS system, I would highly recommend this software. It's a little more difficult when transitioning for an older system to this one. The price for a program like this, with all it's features and support I found is very reasonable as well.

 
 

Maghan from Birch Interiors, LLC
Specialty: Furniture & home decor

September 2016

September 2016

Gift Logic Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Easy to use and company is easy to get a hold of. I haven't used it long enough but from the training videos I really like all of the functions and how it seems to be easy to navigate. I got the computer and software really quick and it was missing a cord and I got it the next business day and set it all up. I like the customization and tool bars too.

Likes Least

I haven't use it long enough to say anything bad. I do wish that it worked with a company that could text promotions in addition to email.

Recommendations

Make sure it meets all of your needs. I like that you can go in at any time and reprint old receipts and gift cards.

 
 

Jennie from McNairy County Books
Specialty: Books & music

August 2016

August 2016

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Tech support is always willing to help and very friendly.

Likes Least

Some things in the system aren't set up well for a used (trade-in) bookstore and tech support doesn't always know the best option for correcting it.

Recommendations

Make sure you compare "apples to apples". If one company charges way less (or way more) check the features of each and how they fit your needs.

 
 

Charlene from Newland Material Inc.
Specialty: Building & garden materials

August 2016

August 2016

GiftLogic for hardware store

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Software is easy to use. Great Technical support team. Price is just right.

Likes Least

so far I haven't found anything that I don't like about the product or vendor.

Recommendations

Technical support has been great so far. You call with questions and they hook you up with a technician right away. They don't put you on hold at all. All the technician that I have dealt with was able to solve my problems/questions.

 
 
 
Showing 1-3 of 3

Cat from Heart, Body, & Soul

April 2017

April 2017

These guys are GREAT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We like the software just fine, but what we REALLY love is the tech support team who went above and beyond to develop a work-around when our back-up service dropped the ball and left us hanging without a net when our server crashed. These guys were able to recover all of our inventory for us and saved our backsides -- even though the problem was entirely on our end and technically not their responsibility. We are definitely fans for life!

Source: Capterra
 

Deborah from Auburn University
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

A very satisfied customer since July 2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support


I highly recommend GiftLogic to anyone; I love their versatile POS/Inventory control system. It is easy to learn, easy to use and very reliable. Their product is most adaptable, no need to buy what you don¿t need, and one can add features- if needed at a fair cost. I like that it's software and not cloud-based. The in house support is excellent and has your back, very willing to assist -just call. I appreciate the honest and professional manner in which they run their solid company. When beginning to search for a POS program, one thing I didn't need or have time for were problems I needed solutions and that's exactly what I ended up with-solutions. I looked at 6 systems before buying and looking back I'm so glad I chose GiftLogic for our store!

Pros

That the software is user friendly, and very reliable. Company & Support responds quickly when something is needed. Reports quite detailed and one step download to excel and PDF.

Cons

I really don't have any cons to offer.

Advice to Others

This software & company serves us well.

Source: Capterra
 

Chuck from Chuck's Beads

March 2016

March 2016

We purchased GiftLogic over 2 years ago and we still love it.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Easy to use. The part time cashiers learn it very fast. It is stable, there never seems to be any issues with GiftLogic, it just always works. Whenever I have a question about how to do something, the support staff is always friendly and always available.

Source: Capterra