GiftLogic Software


 

GiftLogic offers gift store retailers a complete point of sale solution from initial transaction to reporting and analysis. Retailers can mix and match all of the modules available in GiftLogic in order to build a POS system that exactly meets their needs.

GiftLogic includes applications for point of sale, inventory management, customer management, e-commerce and robust reporting. As well, the system offers add-on features that include integration to QuickBooks, maintaining gift registries and managing items on consignment, as well as back-office features for time clock management, fingerprint integration and more.

Inventory controls include the ability to track items with attached photos, as well as the ability to schedule future sales. The purchasing modules come with features for suggested ordering, item analysis and the ability to create vendor profiles.

All of this information can be brought together using GiftLogic's collection of built-in reports. Retailers can also use the Management Dashboard Overview, which gives managers a quick overview of critical store data.

GiftLogic offers their clients training, live technical support and regular program enhancements based directly off customer feedback.

 

GiftLogic - Customers
 
  • GiftLogic - Customers
    Customers
  • GiftLogic - Sales information
    Sales information
  • GiftLogic - Inventory information
    Inventory information
  • GiftLogic - Setup/daily processing
    Setup/daily processing
  • GiftLogic - Label designer
    Label designer
Supported Operating System(s):
Windows 7, Windows 8

22 Reviews of GiftLogic

 
Software Advice Reviews (21)
More Reviews (1)

Showing 1-20 of 21

from Ochoa's autobody parts
Specialty: Auto & parts dealer
Number of employees: 2-10 employees Employees number: 2-10 employees

Fast and Easy

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Easy to use all the functions you need , as well as a monthly report!

 
 

from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

Ariday's Review

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GiftLogic has helped my company in so many ways. My employees loved it and didn't have a any problem with it.

 
 

from Olathe Home Decor
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

Love this software!

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Gift Logic is great. I love the ease of the program. My favorite part is the ability to add picture to the product! See what is being rung up- assuring the purchase is correct. (In the past we have had some customers switch tags to a less expensive item for ring out)
The customer service is fantastic! They have helped me every step of the way. Tony, "BTE" (Best Tony Ever" is great. Along with Jeff and Justin- these guys are so quick and helpful and are there when I call!!!

Pros

Pictures!
PO system
Reports
The QB integration
Customer Service
Inexpensive
Credit card integration.
Speed

Cons

Wish it would take inventory to a negative number.
Find customers regardless of capitalization.

Advice to Others

I think by far this is a superior system for my industry.

 
 

from Redeemer United Methodist Church
Specialty: Books & music
Number of employees: 2-10 employees Employees number: 2-10 employees

GiftLogic for a Church Bookstore

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This was not a perfect match - but the price was right and the customer support is fantastic. I was able to implement it in less than two months from transporting date, through cleanup of data, learning to going live; and the volunteer cashiers are thrilled with it. I continue to learn more and more about it. There are some things I cannot do that I could with my other system, but there are many thing that are easier.

Pros

Much easier for cashiers to use - easier to train new cashiers and hold on to cashier volunteers. MANY fewer mistakes with our cashiers. Very easy to do sales and make them easy for cashiers. This is the best part of the program. Getting the monthly sales tax report and some other reports is greatly simplified from what we were doing.

Cons

It is not set up for a bookstore. We want to do a lot of things by "author". It is not configured to do that. We have used a field called "Attribute" to hold the author, but it is problematic for doing some things like getting an inventory checklist list by Department ordered by Author. I wish it had customizable reports. You can export data to excel and create your own report, but to have to do that every time you need the same report over and over again is tedious. If you could just customize the report, the way you can customize the inventory spreadsheet view would be helpful. (Writing that - gives me an idea to try...hmmm)

Advice to Others

It has a lot of good features. It is easy to learn. Customer support is fantastic - be sure to purchase that, at least at first, it is well worth it.

 
 

from Mattress Bedding Store
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

Stay Away From Them

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The software itself isn't great but functional for a single location in the small food business but nowhere near up to par for ANY retail. I wanted to purchase their software but there business practices are amateur. They wouldn't allow me to make a purchase with my personal Debit card then charge the business account debit card when it came in to refund back to personal card for a purchase. They said because of refund fees. As a business owner who accepts debit and credit cards, I know they are only talking about $1 -$ 4. Lost a sale over it. They wouldn't allow a business check over the phone or by auto draft or by mail. They are obviously making money on CC or Debit card backend fees. Made no attempt to satisfy. I believe I will move forward with someone else who understands the business owner functionality better.

Pros

Tech guy who went over was nice

Cons

No business sense, not intensely customer service oriented. Felt like something was shady the entire time I dealt with them

Advice to Others

Shop around, I did and found better

 
 

from Barchester Bookshelf
Specialty: Books & music
Number of employees: 2-10 employees Employees number: 2-10 employees

Barchester Bookshelf LOVES GiftLogic!

Ease-of-use

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I started a part-time used book business in January 2016, and I chose GiftLogic to keep everything organized. This full-service software excels at inventory, reports, customer service, even eCommerce. And the staff at GiftLogic is remarkable! They are located in the U.S. (!!!), they are cheerful, they are knowledgeable, and they are wonderfully helpful. When a software update created a mini-panic-attack while I was at a book convention in May, I simply called GiftLogic, and they walked me through the simple steps to get this newbie up and running again. I highly recommend GiftLogic for all your point of sale needs!

Pros

As a used book seller, I especially love the ability to create my own barcodes! It's fast, easy, and fun. The inventory reports are also very helpful to me.

Cons

I truly cannot think of any. I have been working with GiftLogic for the better part of the year, and I have never been sorry that I chose them.

Advice to Others

Check out their website and see all that GiftLogic can do. Call the staff and chat about your needs and how they can help. If you catch an online special, that's serendipity.

 
 

from Jenica's Blissful Beauty & Supply
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

GiftLogic

Ease-of-use

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Gift logic was very helpful initially setting up the software itself and with any issues I was having after. I am not the most techno-savy person and they were very patient in their dealings with me. As for the software itself it has an endless amount of functions which I don't need all of them, however this program could work perfectly for numerous different type of business. Its very versatile and allows you to do almost anything you can think of. Great software and great support team makes an excellent product!

 
 

from Jenica's Blissful Beauty & Supply
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

GiftLogic

Ease-of-use

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Value for Money

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The Sales team was fantastic to deal with. After purchasing the software I have received the best of help from their support team. The only issue I have is the fact that the company does not have a line for Canadians. Living in Canada it can get expensive to call them, however I can also interact with their team through email and if the issues continue they will call me. All in all it is great software and I have much more to learn but that will all come with time.

 
 

from Doumitt Shoes
Specialty: Footwear / shoes

Gift Logic fits the bill!

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Likes Best

Compared to our former POS system, Gift Logic is quite simple to teach and learn. The phone support that comes with the system is great. Any questions you might have is answered in a polite way without making you feel "computer dumb". If an issue cannot be resolved with a tech explaining to you, they will access your computer (via Team Viewer) and help you through it.

Likes Least

I own a shoe store and have a lot of items. So when using a manufacture's UPC number there is not as easy to locate product in the stockroom. Our old system generated it's own SKUs so product would be put on the stockroom shelves by vendor and by numerical order. The only problem so far with the vendor is that they are on the east coast and I am on the west coast, so if I am having an issue past 2 pm PST, I have to wait until the next morning to get it resolved.

Recommendations

If you are just starting a business and need a thorough and efficient POS system, I would highly recommend this software. It's a little more difficult when transitioning for an older system to this one. The price for a program like this, with all it's features and support I found is very reasonable as well.

 
 

from Birch Interiors, LLC
Specialty: Furniture & home decor

Gift Logic Review

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Likes Best

Easy to use and company is easy to get a hold of. I haven't used it long enough but from the training videos I really like all of the functions and how it seems to be easy to navigate. I got the computer and software really quick and it was missing a cord and I got it the next business day and set it all up. I like the customization and tool bars too.

Likes Least

I haven't use it long enough to say anything bad. I do wish that it worked with a company that could text promotions in addition to email.

Recommendations

Make sure it meets all of your needs. I like that you can go in at any time and reprint old receipts and gift cards.

 
 

from McNairy County Books
Specialty: Books & music

Great customer service

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Likes Best

Tech support is always willing to help and very friendly.

Likes Least

Some things in the system aren't set up well for a used (trade-in) bookstore and tech support doesn't always know the best option for correcting it.

Recommendations

Make sure you compare "apples to apples". If one company charges way less (or way more) check the features of each and how they fit your needs.

 
 

from Newland Material Inc.
Specialty: Building & garden materials

GiftLogic for hardware store

Ease-of-use

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Likes Best

Software is easy to use. Great Technical support team. Price is just right.

Likes Least

so far I haven't found anything that I don't like about the product or vendor.

Recommendations

Technical support has been great so far. You call with questions and they hook you up with a technician right away. They don't put you on hold at all. All the technician that I have dealt with was able to solve my problems/questions.

 
 

from Treasure Isle Jewelers
Specialty: Jewelry

Simple to use and train, but robust.

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Likes Best

Always help available but seldom needed support. I had a special need for a tag printer , they went the extra mile to get it running properly.

Likes Least

I would like to simplify tag printing, maybe a pop up ? Everything else is great for me.

Recommendations

Try it. Super easy intuitive, as much pleasure as pos software can be.

 
 

from Great Lakes Naval Museum Foundation
Specialty: Museum / park / zoo

So far it has met expectations.

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Likes Best

I like the ease of use of the product and the way it links to the on-line store software.

Likes Least

There is so much in the product that we do not use, it is hard to find and remember things we do need.

Recommendations

We looked at several vendors before choosing GiftLogic. Make sure that you know what you want the software to do before purchasing it.

 
 

from Toy Town
Specialty: Toys / hobby shop

Toy Town GiftLogic

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Likes Best

I think we thought the ability to mass upload our current inventory was great. The customer service is amazing. Anytime we have the any issue they are quick to help.

Likes Least

I think with the price paid for the product the company should ship out the single and software overnight or 2 day. We waited over a week for our product and it just seemed unnecessary. Customer service could be open later to service the other time zones.

Recommendations

I think it takes a lot of research to find out exactly what works best for your store. We went through about 6 different software trials and tours before we decided upon GiftLogic. Make sure you write down what you need/want out of these products and have the agent show you them. Don't be too overwhelmed and make a quick decision.

 
 

from Delta Separations LLC
Specialty: Other specialty retailer

Excellent experience with GiftLogic

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Likes Best

Vendor has been very helpful and upfront with information. When I ran into unclear concepts.

Likes Least

I'm new to the product and am just becoming familiar with it. Issues I've run into so far have been my own lack of familiarity with this specific type of SW.

Recommendations

I suspect this product will do all and more than I need. Still working on learning and understanding, which there are on-line videos that help. I'd recommend looking at reviews that are from individuals who have been working with the product for awhile. It is more likely to obtain the full truth than from someone, like myself, who is a beginner. Rating I've provided are based on my assumptions not necessarily from my on-going exposure.

 
 

from Derby Dinner Playhouse
Specialty: Gifts

It is an intuitive program. Easy to follow

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Likes Best

The support team I can call and walk me through anything on the program.

Likes Least

The hand held UPC bar code reader. The batteries die and it doesn't allow me to check in product.

Recommendations

check out the other products in the market, then you will understand why this is such a good value.

 
 

from Rocky Mountain Music
Specialty: Other specialty retailer

It has made my job so much easier.

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Likes Best

It enables me to easily see what has sold and what I need to reorder.

Likes Least

The "Help" screen pops up when I scan an item that has a double barcode.

Recommendations

Give it a try. It is great for tracking inventory and for POS.

 
 

from North Woods Cottage, LLC
Specialty: Gifts

Good product, but users need training.

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Likes Best

Ease of telephone support. I also like the tremendous amount of reports available.

Likes Least

Some errors we make are not very easily corrected. I always have to call in and ask someone at GL to fix for me.

Recommendations

Get as much training as possible on the software before you start.

 
 

from Angela's Book Orphanage, Inc.
Specialty: Books & music

Excellent customer service and tech support

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Likes Best

The system has a user-friendly interface that I love, and the classes GiftLogic offer are even better. I used the training mode a lot while I was between classes to play and learn without making any changes to my inventory, and I am using it with all my employees as well.

Likes Least

I can honestly say there is only one thing I wish I could change about the program. I wish the inventory sub sections were more customizable instead of the set size, color, etc. For a bookstore, size and color really mean nothing, but Author and Publisher do.

Recommendations

I have honestly enjoyed the whole experience. When I call with questions, I speak to the same people over and over again. In this day and age, it means something when you can call a business have them remember you, and that is the type of service you get with GiftLogic. I will also say that the price is good. I needed something not internet cloud-based, and this is the only program I found that I knew I could learn easily, but that didn't charge by the number of registers or inventory.