# Gotmerchant.com Software Reviews, Demo & Pricing - 2026 > Review of Gotmerchant.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/gotmerchant-profile --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / Gotmerchant.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Gotmerchant.com 2026: Benefits, Features & Pricing Wondering if Gotmerchant.com is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Gotmerchant.com 4.6 [(17)](https://www.softwareadvice.com/retail/gotmerchant-profile/#reviews) Pricing Pricing available upon request ### About Gotmerchant.com Gotmerchant.com offers a free retail POS system for restaurants and bars that are interested in using a solution with integrated gift and credit card processing services. Gotmerchant.com gives the merchant everything they need, from the software itself to hardware, installation, support, training and of course, credit card processing. The retailer simply pays a low monthly fee per station that covers all technical support and a lifetime warranty. Gotmerchant.com is suited to bars and restaurants of all types, from counter service to fine dining. The only requirement for each of these retailers is a high-speed Internet connection. In addition to a touchscreen monitor, it also includes a micro-computer, a receipt printer, cash drawer and optional kitchen printer and kitchen monitors. It also offers the software itself, on-site installation and programming and even customized gift cards that can be sold to customers. Gotmerchant also provides mandatory services which must be purchased with the software. Wondering if Gotmerchant.com is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## Gotmerchant.com User Interface ## Popular Gotmerchant.com Alternatives Main Product Gotmerchant.com 4.6 [(17)](https://www.softwareadvice.com/retail/gotmerchant-profile/#reviews) Ratings Breakdown - 4.62Ease of use - 1.0Value for money - 4.57Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(724)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [PayPal Point of Sale](https://www.softwareadvice.com/retail/paypal-here-profile/) 4.6 [(2290)](https://www.softwareadvice.com/retail/paypal-here-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.33Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) 4.6 [(367)](https://www.softwareadvice.com/retail/boulevard-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.66Customer support - 4.38Functionality Pricing Starting at $176.00 per month Get Price Alternative Product [Shopify POS](https://www.softwareadvice.com/retail/shopify-pos-profile/) 4.6 [(242)](https://www.softwareadvice.com/retail/shopify-pos-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.33Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $5.00 per month Get Price ## Gotmerchant.com Pricing and Plans Starting price: $39.00 Free Trial Free Version Basic $39.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Gotmerchant.com Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of Gotmerchant.com Credit Card Processing Employee Management Inventory Tracking Online Ordering Restaurant POS Retail POS ## Gotmerchant.com User Reviews Overall Rating 4.6 Ratings Breakdown 5 94% 4 0% 3 0% 2 0% 1 6% Secondary Ratings Ease of Use 4.6 Value for money 1.0 Customer support 4.6 Functionality 4.5 Have you used Gotmerchant.com and would like to share your experience with others? AS Alexandra S. Retail 2-10 employees Used daily for less than 12 months Review source Reviewed March 2018 We needed a Merchant and this one is great 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: This has been overall the best merchant I've worked with. I can brag about the software but what makes them shine is their awesome team of Customer Support. Cons: Got in touch with their Customer Service because one day the system froze and had Customer Support walk us through every little detail until we got everything working again. Read More EB Earl B. Used unspecified for unspecified Review source Reviewed October 2013 5 I really like the Gotmerchant.com POS so far. I have had it for a week or so. I would like to very much to brag on your staff right now. I've spoken to tech support several times this week and they have all been very helpful and polite. Thank you very much to my salesman, who sold me on the system. I would like to very much commend Steve Merchant in particular. He has helped me a lot during my training sessions, not only by answering my questions and going forward with programing the changes that I needed to happen, but having an extensive knowledge of the functionality of the system to the point of suggesting things that I had not considered. He is a top notch guy who really knows his stuff. His actions have streamlined the user experience, vicariously boosted moral in the restaurant, making me look so smart while telling the owner how easy it is to use the POS and all of the things we have been able to accomplish. Thanks to everyone! Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More SK Sherene K. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed February 2020 such a rip off - don't do it! 1 Awful from the day they made "upgrades" to their software we didn't ask for, and it changed everything about the way it worked. Despite the fact that it no longer served our business purposes, we were held to insane restrictions on ending the relationship. No initial savings on the equipment was worth the eventual cost of time, energy and expense to later ending the relationship. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I liked the low price point when I was a start-up, but it turned into a trap of momentous proportions. It's not worth the small start-fee. Their tech and software are archaic and you won't be able to get out of your contract without heroic efforts. Cons: difficulty ending the relationship despite the fact that they could no longer meet our needs or requirements due to changes they made to their software. Reasons for choosing Gotmerchant.com All in one, bundle, low-cost start up Read More JW Jill W. Restaurants Used unspecified for less than 2 years Review source Reviewed August 2015 Reliable Product 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: The product works very well. We've had very little "down" time with the POS, which is important for any business. Updates occur fairly seemlessly, and without work on the front end. Cons: We initially had some trouble with the accounting department, but that has since gone away. Read More SC Stephen C. Used unspecified for unspecified Review source Reviewed September 2012 5 As a small business owner, Gotmerchant.com POS has provided us with a tremendous amount of flexibility and room for expansion without having to worry or stress about the growth of our business and the impact that it would have on our customers during the retail checkout process. The system works great, there's been a few hiccups, but the response to resolve those issues has been stellar. I highly recommend this system to any small business owner looking for streamlined reporting and tracking that you can only dream about in terms of daily receipts, taxes, finances, and product inventory. Fantastic stuff. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More JA Jose A. Used unspecified for unspecified Review source Reviewed September 2012 5 When starting my business, I was trying to make life as easy for myself as possible. As I researched the mountain of different companies I could have gone with, Gotmerchant.com consistently came up as a top contender, and I now know why. The service and support has been excellent from the beginning. My point of sale system is modern and works just how I need to it work. Whenever I have a problem I get prompt service and technical support to resolve it. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More SH Simon H. Used unspecified for unspecified Review source Reviewed September 2012 4 I have had a couple of problems with the machinery Gotmerchant.com sent. They have all been relatively minor issues. I will say that the customer support system is one of the best I have encountered. Their people are prompt and knowledgeable. They don't waste my time, and cut right to the heart of the problem, even if they can't always correct it. The support team and pricing system, are without a doubt Gotmerchant.com's strongest assets. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Read More LD Lydia D. Used unspecified for unspecified Review source Reviewed November 2012 5 Overall, we like the POS system but most of all, we are very happy with the Tech/Customer Support, especially from Curtis. The POS system has made it easier to track sales in detail. Since we moved to a more strategic place and a very user friendly POS system, our sales have been wonderful. Thank you for making a product that works for and with us. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More KD Konstantinos D. Used unspecified for unspecified Review source Reviewed September 2012 5 So far we are very happy with the system. Since we are new to the system, it took some time getting used to it. Overall, it is a very good system. However, I'm not sure if the credit card rates are the best when compared to other companies. I also like that we can order paper rolls and only pay for shipping costs. That is an added bonus. Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Read More MS Maureen S. Used unspecified for unspecified Review source Reviewed September 2012 5 This system has proved itself over and over again. It is extremely user friendly and none of our staff have a problem learning it quickly. Being able to track our sales immediately is a big plus for us when we are determining what to keep, delete or add to our menu. Daily closeout is easy and quick. We are extremely happy with the system. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More Showing 1 - 10 of 17 Reviews Load More Reviews ## Other Top Recommended Point of Sale Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (576) Recently recommended **62** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (553) Recently recommended **54** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (724) Recently recommended **39** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **28** times Stuck Between Options? Our experts can help you compare Gotmerchant.com with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice