Quickbooks POS Software


 

QuickBooks POS offers on-premise, Web-based and mobile point-of-sale (POS) solution for businesses of all sizes. The software enables users to build customer relationships, manage inventory and automate the overall banking process.

QuickBooks POS allows users to enter sales information automatically into the user’s accounting software. Other key features of QuickBooks POS include barcode scanning, credit card processing, price lookup, receipt notes, refunds, discounts, exchanges, gift cards, layaways, quotes and customer history.

The software’s inventory management capabilities include price tag customization, inventory forecasting, inventory classification, customer orders, inventory matrix, kit assembly and back orders.

The software also comes with several employee management features such as the ability to assign security access levels, commissions management, employee performance tracking and a time clock. The solution also integrates retail accounting capabilities such as a sales audit, accounts payable and receivable and payroll processing.

 

Quickbooks POS - Dashboard
 
  • Quickbooks POS - Dashboard
    Dashboard
  • Quickbooks POS - Item list
    Item list
  • Quickbooks POS - New company data entry
    New company data entry
  • Quickbooks POS - Sales receipt
    Sales receipt
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

11 Reviews of Quickbooks POS

Showing 1-11 of 11

 

from All Star Fence Supply
Specialty: Building & garden materials
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Quickbooks POS review

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Likes Best

It's great for run of the mill retail. Easy to use for most transactions.

Likes Least

Doesn't allow for quoting without adjusting inventory. Needs more options for retailers that manufacture.

Recommendations

If you do more than just ring up transactions, then look for other systems to determine full needs.

 

from Wines & Wares, Inc
Specialty: Other specialty retailer
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Easy Setup. Many Fees. Proprietary Card Processing

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Likes Best

Easy setup and good reporting. We are a beverage retailer and this system is perhaps better suited to clothing with its size and style grids.

Likes Least

I would like to add custom fields to inventory records.

Recommendations

Consider the fees, the proprietary card processing and limited inventory functions if you are a small retailer. Constant upgrades are very expensive.

 

from Nappy Shoppe LLC
Specialty: Other specialty retailer
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Easy to use, but not easy to upgrade

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Likes Best

Ease of use. It was simple to teach employees how to use the register side of it.

It synchronized easily to quickbooks financial once everything was mapped.

Likes Least

I could not upgrade past windows 7 on the machines that ran this product. It required I have a machine set up as a server. It cost me pretty much the full price of the product to add another register, or back end user. In order to update the product you had to buy it outright again. There was next to no updating of the product. I bought version 10 back in January of 2011 and until I stopped using it in August 2016 there was no updates. I had to buy the product again if I wanted an update. Customer support cost a lot extra per month, they would even charge you for calls when the problem was their fault. Many reports were limited. For instance, fields I would expect to be in a report simply were not there. For instance, the top customer report, had no way to put the email address into it. So what was the point of that report if you could not send them an email promo?

It was not stored in the cloud, so I was limited in that the product could only be used in my store. If I wanted remote access I had to use a third party computer access product to see my POS.

If you wanted integrated credit card transactions you had to use their merchant services. Their fees were higher than everyone else. I ended up saving thousands a year when I moved to another merchant processor and adding extra steps at the checkout.

Once my file got big, it would lag out loading customer/inventory information.

I ended up changing POS systems when we got another location and it was just going to cost too much to upgrade the product to cope with multiple locations.

Recommendations

Check out subscription cloud based products. While paying monthly may be off putting, you have a current up to date product that is easy to access from anywhere. Also look into products that work on more than one platform. And there are products out there that will sync your POS to your website.

 

from aggressive soccer inc
Specialty: Footwear / shoes
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

good system but unfortunately not what i need any more

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Likes Best

quick responses of cs and program is very easy to run

Likes Least

it needs more features, more reports, graphics etc. vendors are ok

Recommendations

good program for the price, also good program to run business that aren't very big

 

from U-Spy Store
Specialty: Other specialty retailer
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Good leads on software for business

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N/A

Likes Best

Quickbooks is a proven product. Integrates with our Quickbooks.

Likes Least

Not flexible enough as we have 2 stores, sales and service. It does not handle the outside service techs well enough.

Recommendations

Check here often as there are often new softwares.

 

from Revolution Music
Specialty: Other specialty retailer
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

good but could use more something more retail friendly for my situatio

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Likes Best

The Reports. It is easy to see what we've sold and in many different ways

Likes Least

How long it takes to check a customer out. There are 3 screens before a recipt can be printed and when it is printed it has to be a whole sheet of paper.

Recommendations

Great for invoicing not too good for retail. It is very easy to keep track of many invoices.

 

from Hardy Enterprises INC
Specialty: Other specialty retailer
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

QB POS REVIEW

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Likes Best

It is easy to use. Great reporting. Great Support

Likes Least

Cost averaging, cannot make sub departments, communication issues with support

Recommendations

It is much easier to use and has better reporting than several others we looked at.

 

from Supplies to convenience stores
Specialty: Convenience store
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Point of Sale 12

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Likes Best

easy to use and covering everything needed for business.

Likes Least

Too early to mention, have not come across anything yet.

Recommendations

Studying the market, most economical and effective, best part is the customer service and support.

 

from Beastie Boutique, LLC
Specialty: Pets & supplies
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Quickbooks POS

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Likes Best

Very intuitive program. Lots of bells and whistles for the money. Easy to learn, plenty of reports and employee time tracking.

Likes Least

You pretty much have to use their merchant services. If you choose to use a third party, you will have to manually enter credit/debit sales transactions into another terminal. This leads to a double entry for these types of sales and mistakes happening.
You have to pay for support, either monthly or very costly by the incident.
Upgrading can be costly and if you don't upgrade, your version will not even be supported at some point.

Recommendations

Look for long term growth. Get what you might need down the road now. You have to look at upgrading equipment cost as well as software at some point. Cloud based systems to me are ones to look at.

 

from Boggy Creek Airboat Rides
Specialty: Other specialty retailer
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

We have used QB POS Multi store for a couple years.

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Likes Best

Ease of ringing up customers. It's very simple to start ringing people up. We didn't have to train our staff more than a couple minutes.

Likes Least

1. Tech support is horrible. There is a reason this is number one!!!!!!
2. If you have more than one computer at a location there are issues if you don't have a wired internet which brought us down for hours and hours and hours over weeks without anyone diagnosing this to be the issue. Customer service just kept logging in and changing the IP address without explaining what they were doing. I finally got a good tech support person that helped me figure it out and how to fix it on my own. (Do NOT use wireless internet. You MUST use hard wire to computer.)
3. We have inventory items that keep reappearing after deleting them. We then tried to merge them and they still keep reappearing. Tech support couldn't remove them either. This really messes up our reports.
4. We had a day that at the end of the day QB restarted and lost ALL the transactions for the day. We were never able to get the information back and it also took a weeks worth of transactions with it. Tech support never retrieved the information nor could explain what happened.
5. There is only 2 levels of departments. You have a "work around" for this by allowing you to customize a field, but you have to write the department name in each time. If you forget the exact word you used such as "snack" instead of "snacks" it won't run adequate reports. I can't imagine many places that don't need more departments. For example, I have "Tours" and "Merchandise" as my main departments. I want to have "Snacks" "Apparel" and even further under snacks I'd like to have "Cookies" "Chips", etc.
6. Sending and receiving files from Intuit server does not always go through. This would be ok if there were an error message, but there isn't. It just didn't send. The only way to be sure this didn't happen when running a report on headquarters is to check to see if there is information each day. I have more than one location so this is tedious. If I find a day that is missing I have to have the staff manually go in and resend data.
7. I'm sure I have MUCH more, but that was the ones I could think of off the top of my head and QB POS has taken up enough of my life!!!!!!!!!!!!!!! If I can find a better solution I would before you could blink your eyes. I am constantly looking and shopping around.

Recommendations

Run as fast as you can away from this product!! If there was less than 1 I would rate it as far negative as I could see on my monitor.

 

from Boomers Beverages
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Easy to navigate with Quickbooks

Ease-of-use

Functionality

Product Quality

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Likes Best

Easy to use and ability to get advice from the Quickbooks community

Likes Least

Really should come with a user manual for those of us who need a book

Recommendations

Know your business and plan before you set it up. Spend time writing down anything you can think of that you want to keep up with. Figure out your vendors, items, tax structure. Watch videos on you tube to get ideas

 
 
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