Quickbooks POS Software


 

QuickBooks POS offers on-premise, web-based and mobile point-of-sale (POS) solution for businesses of all sizes. The software enables users to build customer relationships, manage inventory and automate the overall banking process.

QuickBooks POS allows users to enter sales information automatically into the user’s accounting software. Other key features of QuickBooks POS include barcode scanning, credit card processing, price lookup, receipt notes, refunds, discounts, exchanges, gift cards, layaways, quotes and customer history.

The software’s inventory management capabilities include price tag customization, inventory forecasting, inventory classification, customer orders, inventory matrix, kit assembly and back orders.

The software also comes with several employee management features such as the ability to assign security access levels, commissions management, employee performance tracking and a time clock. The solution also integrates retail accounting capabilities such as a sales audit, accounts payable and receivable and payroll processing.

 

Quickbooks POS - Dashboard
 
  • Quickbooks POS - Dashboard
    Dashboard
  • Quickbooks POS - Item list
    Item list
  • Quickbooks POS - New company data entry
    New company data entry
  • Quickbooks POS - Sales receipt
    Sales receipt
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

42 Reviews of Quickbooks POS

 

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Software Advice Reviews (29)
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Showing 1-20 of 29

Sylvia from Leet Vaping LLC dba Leet Vape
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

QB POS great pos, horrid support, pricing that keeps wanting more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

Cons

customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

 
 

Lisa from The Pet Cabaret
Specialty: Pets & supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Once the only game in town

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Once, one of the only games in POS. town, Intuit now has robust competition. We are seriously looking into a cloud based alternative for our store. Having said that, I will say that my most recent call to customer service was one of the best I have ever had. Maybe they are feeling some heat from the competition.

Pros

Very versatile, perhaps to a fault at times. Quite easy to learn at least initially. Integration with QuickBooks.

Cons

UI needs a serious updating. Many fine features on the software are not immediately apparent or easily accessible. This is at least partly due to the somewhat outdated and clumsy interface. We have had the desktop based version of this POS since 2003 and have had a tenuous and oftentimes rocky relationship with customer service and support. Intuit is such an enormous company that one feels like an unimportant cog in the wheel when trying to fix a problem.

 
 

Lisa from Artworks: Big Rapids Area Arts & Humanities
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

It's OK and can be worked

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We are currently running Quckbooks 2008 and I do not know if newer versions of Quickbooks have improved some of the current issues

Pros

Sort of intuitive to USE for the cashier. If set up correctly much can autofill at the time of sale.

Cons

Can be difficult to manage in regard to mapping for uploading of information to Quickbooks financial. Some reporting can be difficult and not customizable as much I would be beneficial. We tend to export and then manipulate the data in an office document.

 
 

Katherine from WAC
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Terrible support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't purchase a POS solution where the administration for support takes hours before you can get a support person online. Also, because of turnover at our organization, we have been trying to change the contract person for more than a month. The requirements include a copy of drivers license, copy of bank account, and letter from President !! Really ?? Top that off with contact people who you have no idea where they are located. Administration that insists on calling back 'after hours' for our Eastern time zone and the support turns out to be useless at best. We cannot change the contact person and the actual tech support team members cannot help us out with intermittent issues with the POS freezing up. I would never recommend QB, Intuit, or the POS. AND I have to add that there is no escalation at Intuit, so no one actually cares that there are problems.

Pros

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

Cons

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

 
 

Michael from Greenway Plaza Liquors
Specialty: Liquor store
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

QuickBooks Pro Point of Sale Version 12

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used QuickBooks Pro in my retail liquor store for about fourteen months. I don't like it, for four main reasons:

First, if I'm making a sale and I notice the price of the product or the on-hand quantity is wrong the software won't allow me to make corrections from the "Make a Sale" screen. It will allow me to change the price, but the change will show up on the receipt as a "discount," and the price will remain wrong in the database. To change the price or the on-hand quantity in the database requires exiting from the "Make a Sale" function and then entering the "Item List" function. This is impractical to do when a customer is waiting to pay and get on his way. It is also inconvenient and cumbersome to switch back and forth when we are checking in replacement inventory items during business hours and we have to get out of the “Item List” and go to the “Make a Sale” function. When we had Microsoft Point of Sale we could do both functions from the same screen.

Second, QuickBooks Pro will not produce a simple report showing what products were sold and how many were sold during a previous period of time, plus how many remain in inventory. I need to know this information so I can decide what items to replace in inventory. QuickBooks Pro will report all the sales during any chosen period, but obviously the same products are often sold multiple times during a day, so when I'm ordering I have to look at every transaction and consider whether to re-buy the same items multiple times, and then look at another report showing how many were sold during the past months. If you were in a business like mine you’d appreciate the difference between looking at several hundred individual transactions and looking at a single list that summarizes what was sold, how many remain in stock, and how many were sold in the past three months. I think a good POS system should be able to produce a list of what was sold in one column alongside another column showing how many remain in inventory, and a third column showing how many were sold during the previous three months or whatever time period the user would choose as a guide to decide how many of each to re-buy for stock. QuickBooks Pro will not do this. Also, QuickBooks will not let you copy the name of an item in a report, which would make reordering easier. Instead, I have to type the name of what I want when I go to the suppliers’ ordering systems.

Third, it won’t handle some barcodes. There are some that’ll work in the “Item List,” but not in the “Make a Sale” function and some vice versa. Some won’t work in either function. We never had this problem with Microsoft Point of Sale.

Fourth, and worst, QuickBooks drops transactions and changes the quantities of items in inventory. Every night when I do my tallies I have more money in the till than I should have for a number of sales that day as reported by QuickBooks. I’ve seen no rhyme or reason for this happening—the software just decides on its own to delete a transaction or two every day. It also decides on its own to make changes to the quantities of items in inventory, so I don’t really know how many of an item we have in stock without walking to the shelf and counting them myself. I seldom have time to do this, so I frequently order things we already have plenty of, or we run out of things and don’t notice it until a customer complains or we just see a hole in the shelf where something should go.

I’ve tried to imagine a business that would be satisfied with this software. Please don’t recommend it to clients with high product turnover and many transactions to keep up with.

Pros

Poor as it is, it does keep working. It hasn't crashed yet.

Cons

See review

Advice to Others

See review

 
 

Nicole from Dolphin Cruises Inc/Maritime Chartering Inc
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

We love Quickbooks POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Quickbooks POS since 2012, and are very happy with the product.

Pros

Very user-friendly, straightforward. Syncs seamlessly with Quickbooks. Complete customization of receipts, item list, sales screens, etc. Allows for receipts to be held and notes to be stored along with the held receipt for instances when the internet is down.

Cons

Sales take a couple of steps if you do not have a touchscreen. Combined inventory across all stores as a whole is not an option, and if merchandise is moved between stores, a transfer slip must be created within the software (leaves room for human error).

Advice to Others

Find a local sales/customer service rep that can show you a demo and help you with training and support!

 
 

Michael from Xpand Nutrition
Specialty: Health & personal care
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Quickbooks POS Mulitstore

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using this product for a couple years now, its simple and pretty easy to use for new employees. Its has some great reporting functions, but there is some limitations that you wouldn't think would be there for a "multistore".

Pros

Reporting functions.

Cons

Having to do everything from the headquarters, and if one store types in a price wrong for an item it changes all the other stores "cost".

 
 

Marielis from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Omar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The POS is very easy to use great for business would recommend it .It's a good program

 
 

Adam from The Gun Shop and Indoor Range
Specialty: Guns & tactical gear
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Quickbooks POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Quickbooks POS is one of the smoothest operating point of sales I've worked with. Most of my employees have never worked retail before this job and they were able to learn the program quickly and easily. Not only is the retail side of the software great, but the back office modules are all intuitive and make my job as the General Manager much easier. No POS software is perfect for every business, but Quickbooks has done a great job focusing on what most businesses need.

Pros

Very User-Friendly
Both Retail and Back Office Modules are well-designed
Customisable Reporting Options

Cons

Not suitably-equipped for handling serialized inventory
Technical Support is difficult to work with at times

Advice to Others

If tracking serial numbers and being able to search for them is important to you, have Quickbooks walk you through that part of the process before making your decision. This is a great point of sale, but that has been the one big downside for my business.

 
 

Pablo from Ramos Wood Floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Awesome !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Quickbooks has been a great system to use , very easy as well .

 
 

Noilan from Jw
Specialty: Building & garden materials
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Best program ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Soi far i love this program.. It very eassy and secure to use. I can do a lot of things with it ..

 
 

Naylet from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Naylet review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product works perfectly, I'm never disappointed.

Pros

its easy to understand and work with.

Cons

When comparing it to other website's I saw that headquarters manager has more things to offer.

Advice to Others

I would advice to others that if this is your first time using computers, I would go for QuickBooks first as it's easy to use and work with.

 
 

Luis from Wall 2 Wall Furniture and mattress
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Amazing product helps on the employee side and customer side.

 
 

Allen from Ramos wood floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I loved it simple easy to use and what i like it does multiple things at once

Advice to Others

Get it

 
 

Ariday from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Ariday

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great system, works really great with the size of my company.

 
 

ALLISON from FIDDLIN FROGS
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

FIDDLIN FROGS REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

OVERALL THE EXPERIENCE WITH QUICKBOOKS WAS GOOD. IT WAS EASY TO USE AND UNDERSTAND.

Pros

GREAT CUSTOMER SERVICE

Cons

CUSTOMER SERVICE IS EXPENSIVE. PRODUCT DID NOT HAVE THE FEATURES WE NEEDED.

 
 

Laura from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Laura's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It works perfectly with our company all the years we have had it.

Pros

The visual aid helps you know exactly what you are looking for.

Cons

I love everything about it.

 
 

Trevor from Wall 2 Wall Furniture & Mattress
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Trevor's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love it works super easy and simple to use. No complaints.

 
 

Melissa from All Star Fence Supply
Specialty: Building & garden materials

September 2016

September 2016

Quickbooks POS review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's great for run of the mill retail. Easy to use for most transactions.

Likes Least

Doesn't allow for quoting without adjusting inventory. Needs more options for retailers that manufacture.

Recommendations

If you do more than just ring up transactions, then look for other systems to determine full needs.

 
 

Joseph from Wines & Wares, Inc
Specialty: Other specialty retailer

September 2016

September 2016

Easy Setup. Many Fees. Proprietary Card Processing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Easy setup and good reporting. We are a beverage retailer and this system is perhaps better suited to clothing with its size and style grids.

Likes Least

I would like to add custom fields to inventory records.

Recommendations

Consider the fees, the proprietary card processing and limited inventory functions if you are a small retailer. Constant upgrades are very expensive.

 
 
 
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