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Compare Jewelry Store POS & Inventory Software

This page is managed by
Janna Finch, Market Research Associate
Last updated: October 17, 2014

Top 10 Most Reviewed Jewelry Store POS & Inventory Software Systems

 
LightSpeed The browser in LightSpeed POS is great for jewelers that want to take a look at their entire inventory in a clean, iTunes-based user interface. Also offers retailers notifications, alerts, CRM features, and mobile deployment.
         57 Reviews
 Price
 Demo

163

Recommendations
in the last 30 days
Retail Pro Retail Pro is a POS solution that we recommend to jewelry store owners. Detailed customer tracking and loyalty program support makes this application a good choice for jewelers that want to offer a great customer experience.
        40 Reviews
 Price
 Demo

2

Recommendations
in the last 30 days
Jewel Mate Designed specifically for jewelry retailers and wholesalers, Jewel Mate delivers comprehensive inventory management, customer relationship management, and point of sale features. Fully integrated for e-commerce sales.
        10 Reviews
 Price
 Demo

18

Recommendations
in the last 30 days
Smartwerks_USA We recommend Smartwerks_USA to jewelry stores looking for a POS system with robust accounting functionality. Includes general ledger, AR/AP, purchase order and inventory management features, as well as inventory reporting.
         10 Reviews
 Price
 Demo

25

Recommendations
in the last 30 days
Springboard Retail Springboard Retail’s web-based jewelry store system can be accessed from wherever you are, with features that include inventory and purchasing, as well as dashboard reporting that helps you instantly know what’s been sold.
        8 Reviews
 Price
 Demo

7

Recommendations
in the last 30 days
 

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SWIM We think that independent jewelers with like the many unique specifications SWIM offers. Web-based system ideal for up to 30 stores. Offers inventory and vendor management, POS, radio frequency ID tracking, and email marketing.
       5 Reviews
 Price
 Demo

3

Recommendations
in the last 30 days
Visual Retail Plus Visual Retail Plus is a retail point of sale software system that includes inventory management, accounting, and CRM features. The system’s inventory management matrix can help jewelers organize their valuable inventory.
       4 Reviews
 Price
 Demo

2

Recommendations
in the last 30 days
Cegid Cegid is a cloud-based retail management solution for specialty retailers. Trusted by over 1,000 retailers, features include mobility, business intelligence, omni-channel, POS, inventory management, CRM, and customer loyalty.
         2 Reviews
 Price
 Demo

2

Recommendations
in the last 30 days
The EDGE Ideal for jewelers with 1 to 5 stores, The EDGE software system integrates core POS, marketing, customer management, and e-commerce functions. We especially like its powerful inventory management features for sorting and tracking.
        1 Review
 Price
 Demo

1

Recommendations
in the last 30 days
ARMS Signature Series Software We think jewelers will find the ARMS Signature Series POS intuitive and easy to use. Includes core POS, customer management, and retail accounting functionality. Repair Tracker tool monitors items through repair process.
        1 Review
 Price
 Demo

4

Recommendations
in the last 30 days
 
 


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Feedback from buyers we've advised
 
"Software Advice is a great place to start looking for new software. They will ask a few questions and point you in the direction of five or so strong candidates to meet your needs." Joel Gibbons
National FFA Organization
"There are over 100 POS systems and during my research I found Software Advice and thought that I would give them a call. They were very helpful and seemed very organized so I have used them twice with great success. If you need to sort out software options, call these guys." Bob Barnett
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Buyer's Guide

Jewelry store owners have several unique requirements when evaluating retail software. For example, jewelers typically have a large, diverse inventory with a high value-to-size ratio, which makes robust inventory tracking functionality critical in these systems. In addition, the high value of jewelry can sometimes trigger the need to file IRS Form 8300, which some systems can generate. Finally, jewelers rely on strong customer rapport for repeat, high-value sales, making the Customer Relationship Management (CRM) functionality many of these systems include very important.

This guide covers how jewelry-specific Point of Sale (POS) software can help you run your store more efficiently and help address the issues above. Below, we discuss the eight important features in these systems, and why you might select these specific solutions over general POS software systems.

Common Features of Jewelry Store POS & Inventory Software

Jewelry store owners should look for the following functionality to meet their unique requirements:

Jewelry Point of Sale (POS) Software Important Features

Feature Description
Inventory management and imaging Most POS systems offer an inventory management feature that automates supply levels and deducts inventory as sales are completed. Since it can be difficult to distinguish different jewelry pieces by description alone, jewelry shop software should also include pictures of items.
Customer relationship management To nurture customer relationships, the system needs to track important dates and family members to send reminders for purchases (e.g., on birthdays and anniversaries). Some retail software systems also integrate with social media platforms to keep in closer touch with customers.
Service/repair tickets Repairs and alterations are an important part of customer history. Inventory programs for jewelry sales must track the repair and update customer history with changes in sizes if pieces are altered.
Messaging integration Jewelry store software programs should transmit customer alerts for special orders received, repairs completed and special date reminders. Ideally, the customer should be able to opt in for email, text messages or automated calls.
Appraisal tracking After an appraisal is completed, the system needs to store it, tagged to both the customer and the individual piece.
Precious metal and stone pricing Precious metal and stone prices affect inventory value and item pricing. The systems should automatically download current pricing, and optionally apply it to all of the inventory or selected items.
Compliance and tax reporting The system should generate reports required by the Anti-Money Laundering (AML) provisions of the PATRIOT Act when purchases of “covered goods” of $50,000 or more are made in a single year. In addition, if a customer pays for merchandise with over $10,000 in cash, the system should flag the transaction and generate information for IRS Form 8300.
Anonymous sales Most customers want detailed information kept on their transactions should future issues arise. However, certain customers may want to make anonymous purchases, and the jewelry shop software should support this.

What Type of Buyer Are You?

Jewelry software may be a good fit for you if any of these situations apply:

You are currently using pen and paper to track inventory and sales. In this case, jewelry software can increase your productivity, ensure your inventory is always up to date, help you keep in touch with your customers and simplify compliance and tax reporting.

You are using a system that is not specifically intended for jewelers. Although other retail systems may meet some of your needs, jewelry-specific retail software offers capabilities that will make your life easier—such as the ability to integrate updated precious metal and stone pricing, automate compliance and tax reporting and track appraisals, repairs and alterations.

You are expanding to multiple store locations, or online. While on-premise jewelry store management software works well for stores with a single location, Web-based jewelry store software—also called cloud-based, or software-as-a-service (SaaS)—makes it easier to expand to multiple locations or to begin selling through an online storefront. On-premise options for the best jewelry software for Mac or PC are also available.



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