Created for retailers of all sizes, KORONA provides a point-of-sale, inventory management, and CRM system for many types of stores, including fabric stores, florists, gift shops, and more. The system is offered as a web-based option, but works equally well offline, so that users can be ready to ring up a sale whenever needed. KORONA can also be scaled easily, allowing businesses to continue to use the system as they grow.
KORONA allows for full customization, including drop-down menus and other parts of the POS layout. Managers can also manage different sales and promotions without additional verification or actions from the sales associate ringing up the sale.
KORONA includes a way to track customer engagement, and provides a medium for sales associates to track customer information as they ring up sales. This way, stores can gather and keep track of additional customer information. KORONA also includes a gift card program, allowing businesses to offer customized gift cards for their customers.
Clark from RTS
Specialty: Grocery / supermarket
Employees number: 11 to 20 employees
I love that this software is flexible enough to conform to any business workflow. Most of the popular cloud based point of sale solutions that I have tried are very rigid in their ability to adapt to your needs. It is cloud based so we have been able to integrate it with our Digital Signage solutions for automatic menu updates from Korona's inventory management tool.
All features that I have requested or changes I have requested have been integrated into their regular release cycle. This is great because I get to help dictate the features and functions I need. This is something I have never experienced from a cloud POS vendor.
So far, so good! The parent company is based in Germany but they have a great support team based here in the USA as well.
Make sure to analyze how flexible the software is. So many retail owners are frustrated with cloud POS tools that require you to follow the software workflow. Also, do they listed to your requests for new features or changes?