Kounta is a web-based Hospitality platform offering numerous features and integration options for a straightforward monthly fee. In addition to customizable Point of Sale, the system also offers Table Management, Orders, Modifiers, Inventory Management and Customer Management.
Some of Kounta’s features include the ability to split payments, create customer accounts, accept custom payment types, email receipts, track waste and shrink, and direct integrations to popular accounting systems, ordering systems and employee management platforms.
Offline access means that users don’t need to worry about processing sales manually or losing data in case of an Internet outage; data will sync automatically once the connection is restored.
Kounta is compatible with most existing hardware, including Mac, PC, iPad, Android, and many legacy POS systems. Retailers and restaurateurs can get a feel for the system with a limited free trial. With features like multi-site reporting and a central product catalog, it’s suitable for retailers with as few as one or as many as one hundred locations
Mic from Eddyline Brewery & Restaurant
The best thing about Kounta is that it is relatively easy to use. This comes at a great expense however since despite the pretty and fancy interface the features a busy restaurant need (like a robust method of splitting checks), solid timeclock integration, and solid EFTPOS integration are grossly lacking. The entire software has a very 'beta like' feel to it!
Poor EFTPOS integration, buggy and slow once many orders are entered, very weak timeclock integration, very poor check splitting feature. With as many buggy issues you would think that their customer support would be interested in helping but they simply tell you that they are looking into the issues and to post to their discussion forums (because a busy restaurant owner dealing with a buggy POS has time for that!)
Be very wary of the stated claims and features as many are poorly developed. We previously used Aldelo POS in the US but it is unavailable in NZ. If you are using it for a small cafe with one terminal and a hard wired EFTPOS solution it may work for you. Full-scale restaurant users will choke on it.
Bill from Deluxe Diner LTD
The way it's continually developing with amazing features. It's like they are reading my mind; just as I think of something, it's being implemented.
That it does not support eftpos New Zealand, yet other than that, there is not a lot to dislike.
It's a great tool; we have a complex restaurant menu, and it works nicely. Cheap to make changes as you can do it yourself. Reporting is tops. Very affordable once in place. Always improving. Fantastic support.