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Liberty4 Consignment Software
 | 15 Reviews (4.7/5) |
With its flexible, simple solution, Liberty4 Consignment by Resaleworld.com offers retailers in the consignment, thrift and resale industries a comprehensive system to manage point of sale, inventory management, CRM and accounting. With more than 20 years in the industry, Liberty4 Consignment understands and supports the unique needs of resellers, helping increase productivity and streamline the sales process while building customer loyalty and improving vendor relationships.
Liberty4 Consignment includes e-commerce integration, an iPad item entry feature and credit card processing and can be scaled to support consignment or resale stores of any size, from a single to a hundred users. It's ideal for retailers that handle antiques, art, books and more.
The core of Liberty4 Consignment is its powerful account management, which allows retailers to access, view and edit a variety of customer and inventory information. With the ability to search for accounts through seven different methods and have multiple accounts open at once, retailers can track unlimited contact information, view purchase history, enter notes, pay accounts and even customize account screens.
Liberty4 Consignment's inventory management includes the same flexibility, allowing retailers to purchase outright, customize item entry and more. The POS function can track layaways, rewards and create unique payment methods, including paying consignors from the POS itself. Users can analyze and report data with the system's 70 pre-built reports which can be exported. The system also allows retailers to email item lists and payout history and well as easily creating marketing materials like postcards.
For retailers in the thrift, consignment and resale industry, Liberty4 Consignment offers a complete, easy-to-use solution.
15 Reviews of Liberty4 Consignment
Overall rating
Klassy Kidz is a kid's clothing consignment shop. We've been open since 2003. Back when I was researching software for our store, I tried most of the products out there and decided Liberty4 Consignment (Liberty 2K back then) was the way I wanted to go. What a surprise later to find out they were practically in our backyard.
Liberty4 is robust in its feature set. We use most of what it has to offer: Inventory, Point of Sale, reports and online features. Another big plus for me was the way Liberty integrates with Quickbooks, so almost ALL of my accounting entries are done for me automatically, saving tons of work after hours.
Everybody at Resaleworld is always more than happy to help you and the knowledge and integrity of the support staff is second to none. They're extremely customer-oriented, in tune with the ever-changing resale industry and always interested in ways to make the program meet the needs of their customers.
The software is extremely easy to setup and use. We have staff that use computers for nothing more than checking email learn the program and become experts in no time flat.
I'd have to say the two biggest benefits in using Liberty4 Consignment for our company are time and trust. Time that is saved from a fully integrated Inventory and POS system that does most of the work for you. Trust from our customers because, thanks to Liberty, we can provide them with a consignment experience where they can be confident their items are entered properly and they receive all they are due from consigning their items with us.
We consider Liberty and Resaleworld.com a valuable part of our business and staff.
Liberty4 is robust in its feature set. We use most of what it has to offer: Inventory, Point of Sale, reports and online features. Another big plus for me was the way Liberty integrates with Quickbooks, so almost ALL of my accounting entries are done for me automatically, saving tons of work after hours.
Everybody at Resaleworld is always more than happy to help you and the knowledge and integrity of the support staff is second to none. They're extremely customer-oriented, in tune with the ever-changing resale industry and always interested in ways to make the program meet the needs of their customers.
The software is extremely easy to setup and use. We have staff that use computers for nothing more than checking email learn the program and become experts in no time flat.
I'd have to say the two biggest benefits in using Liberty4 Consignment for our company are time and trust. Time that is saved from a fully integrated Inventory and POS system that does most of the work for you. Trust from our customers because, thanks to Liberty, we can provide them with a consignment experience where they can be confident their items are entered properly and they receive all they are due from consigning their items with us.
We consider Liberty and Resaleworld.com a valuable part of our business and staff.
Overall rating
We have developed a long-lasting relationship with Resaleworld since we founded our consignment company in 1996. We now operate four locations in Texas and one in Oklahoma City. We are long-term believers in Liberty4 Consignment. We sell over 4,000 consignments each month and we would be lost without the functions, capabilities and benefits that Liberty4 Consignment provides for us and our customers.
Liberty has made us efficient merchants as a company and extremely accurate with regards to our inventory control. The reporting functions improve our level of service with our customers, the benefit of detailed analysis of our sales, inventory, and our overall business. We find the software to be extremely user-friendly and easy to teach and train our employees and additional users. As nationwide consignment consultants, we only recommend Liberty software to our clients. Resaleworld offers incredible service, technical support and constant improvements and enhancements to the most superior product on the market.
Liberty has made us efficient merchants as a company and extremely accurate with regards to our inventory control. The reporting functions improve our level of service with our customers, the benefit of detailed analysis of our sales, inventory, and our overall business. We find the software to be extremely user-friendly and easy to teach and train our employees and additional users. As nationwide consignment consultants, we only recommend Liberty software to our clients. Resaleworld offers incredible service, technical support and constant improvements and enhancements to the most superior product on the market.
Overall rating
Lovely Lady Bugs (LLB) is a children's consignment boutique. In addition to consignment, we also have major retail vendors (and their inventory) in our system. LLB was already using Liberty4 when I purchased the business. I did look into 2 other software programs, but when I came to learn all of Liberty4's capabilities, I knew the search was futile.
Since I took over the business last summer, I have hired 5 new employees and taught them the software myself. It is very user-friendly. Liberty4 is complex, in that is has a multitude of functions. However, not all employees need to know how to handle absolutely everything. So for what my employees need to know, it's simple and very understandable. As the owner of the store, I had to learn a lot of the aspects of the software. After all, a database-driven software program is only as useful as the information you put in it.
We have a tag/support plan, and it's been invaluable. I can call tech support anytime and know that I'll get a return phone call, usually within the hour. I have yet to ask them a question that they can't explain and teach me, in an easy-to-understand manner. Better yet, every tech support person I talked to was extremely nice and respectable, even personable, on the phone. I have always received the help I needed and a solution to my issues.
My opinion is that Liberty4 is the end-all solution to your resale/thrift/consignment software needs. You may start off with a different, cheaper solution from somewhere else, but it'll only get you started. Eventually you'll need it to do something it can't... something that only Liberty4 can!
Since I took over the business last summer, I have hired 5 new employees and taught them the software myself. It is very user-friendly. Liberty4 is complex, in that is has a multitude of functions. However, not all employees need to know how to handle absolutely everything. So for what my employees need to know, it's simple and very understandable. As the owner of the store, I had to learn a lot of the aspects of the software. After all, a database-driven software program is only as useful as the information you put in it.
We have a tag/support plan, and it's been invaluable. I can call tech support anytime and know that I'll get a return phone call, usually within the hour. I have yet to ask them a question that they can't explain and teach me, in an easy-to-understand manner. Better yet, every tech support person I talked to was extremely nice and respectable, even personable, on the phone. I have always received the help I needed and a solution to my issues.
My opinion is that Liberty4 is the end-all solution to your resale/thrift/consignment software needs. You may start off with a different, cheaper solution from somewhere else, but it'll only get you started. Eventually you'll need it to do something it can't... something that only Liberty4 can!
Overall rating
We love Liberty for its ease of use, reliability, support and updates. It lets us run and grow our business without having to worry about anything. Tracking and reporting are a snap.
Overall rating
Spanky's consignment is located in Vancouver, WA. We are a large one-stop consignment shop with over 7,000 sq ft of consignment and up to 50,000 items in inventory at one time.
We looked for a new software system in 2010 because our home-grown software system from the 1990's was very inefficient and outdated. We needed the flexibility of making changes to a customer's account, tracking data and a more user-friendly Point of Sale system.
Spanky's purchased Liberty 4 Consignment in October of 2010 and went live with the system on December 15, 2010. The staff at Liberty helped us convert all of our data from our old system to Liberty; the process was surprisingly easy and quick. Training our staff internally was really very easy as well. If your staff knows Windows and how to manipulate a mouse they can quickly pick up Liberty.
The technical support and customer service that Liberty provides is amazing! We are so pleased. I was a little hesitant because we are out on the west coast and Liberty support is on the east coast but this has not been an issue for us. Technical support is knowledgeable and always willing to help. The techs listen to any challenges and help come up with a solution for our business. The software development team takes into consideration any feedback we give them about the product when developing new software releases.
Liberty has changed our business for the better. We are more efficient in ways I couldn't even imagine. Some of these efficiencies include:
Point of Sale ease of entry, sale and discount overrides are easy, integration of credit card processing, the ability to set security levels for certain tasks, the ease of accessing a customers account and balance while in the sale screen and the benefit of collecting email addresses and customer info for marketing purposes.
Benefits on the inventory side include the ability to search for an item in our inventory using multiple fields, tracking categories in our system for reporting purposes, quick customizable screen layout options for quick item entry, multiple price code options to manage consignment splits and markdowns, as well as the ability to charge an item fee to maximize profitability.
We look forward to working with Liberty in the future as we grow and expand our business.
We have not been down once while on Liberty which is quite a change for us!
We looked for a new software system in 2010 because our home-grown software system from the 1990's was very inefficient and outdated. We needed the flexibility of making changes to a customer's account, tracking data and a more user-friendly Point of Sale system.
Spanky's purchased Liberty 4 Consignment in October of 2010 and went live with the system on December 15, 2010. The staff at Liberty helped us convert all of our data from our old system to Liberty; the process was surprisingly easy and quick. Training our staff internally was really very easy as well. If your staff knows Windows and how to manipulate a mouse they can quickly pick up Liberty.
The technical support and customer service that Liberty provides is amazing! We are so pleased. I was a little hesitant because we are out on the west coast and Liberty support is on the east coast but this has not been an issue for us. Technical support is knowledgeable and always willing to help. The techs listen to any challenges and help come up with a solution for our business. The software development team takes into consideration any feedback we give them about the product when developing new software releases.
Liberty has changed our business for the better. We are more efficient in ways I couldn't even imagine. Some of these efficiencies include:
Point of Sale ease of entry, sale and discount overrides are easy, integration of credit card processing, the ability to set security levels for certain tasks, the ease of accessing a customers account and balance while in the sale screen and the benefit of collecting email addresses and customer info for marketing purposes.
Benefits on the inventory side include the ability to search for an item in our inventory using multiple fields, tracking categories in our system for reporting purposes, quick customizable screen layout options for quick item entry, multiple price code options to manage consignment splits and markdowns, as well as the ability to charge an item fee to maximize profitability.
We look forward to working with Liberty in the future as we grow and expand our business.
We have not been down once while on Liberty which is quite a change for us!
Overall rating
We just opened our consignment store on September 24 and we have not had any problems with our Liberty software. We started our search for software a few months ago and after looking at several it was clear that Liberty offered so many features and options, although it was more expensive. We feel we made the right decision and the price is certainly worth it.
I am a senior and don't have extensive computer experience but I was the only person available to do the software set-up. I can honestly say that the instructions are very clear and it is certainly intuitive. So far, everything that we have wanted to do with the system we have been able to institute.
I have NEVER had a better experience than with the Liberty Technical Support personnel. I have had many occasions to call them for basic assistance and I have received a return call within 15 - 30 minutes (or less) in most instances. The personnel are so very friendly, professional and knowledgeable and take whatever time is necessary to answer our questions. There has no occasion where a question has not been answered to our satisfaction.
Our overall experience with the Liberty Software and Resale World is nothing less than OUTSTANDING!
I am a senior and don't have extensive computer experience but I was the only person available to do the software set-up. I can honestly say that the instructions are very clear and it is certainly intuitive. So far, everything that we have wanted to do with the system we have been able to institute.
I have NEVER had a better experience than with the Liberty Technical Support personnel. I have had many occasions to call them for basic assistance and I have received a return call within 15 - 30 minutes (or less) in most instances. The personnel are so very friendly, professional and knowledgeable and take whatever time is necessary to answer our questions. There has no occasion where a question has not been answered to our satisfaction.
Our overall experience with the Liberty Software and Resale World is nothing less than OUTSTANDING!
Overall rating
We are a large volume single location store in Manhattan. We have been using Liberty for Consignment software or its predecessor programs for about 15 years. There is no way we would be able to handle our volume without the automation that Liberty offers. We have found each software update to be a significant improvement on its predecessor. Most importantly, we get terrific support when we need it.
Overall rating
We are a not-for-profit organization that operates primarily with volunteers. We operate 3 different stores and accept merchandise by consignment and donation.
Because of the unique nature of our business, a straightforward, easy-to-learn and operate system is crucial to our success. It is not uncommon for our stores to sell an average of 5,000 items in a week and enter another 6000. Having Liberty manage our inventory allows us to run our business instead of being run by our business.
The extensive list of reports determines where our dollars are generated and keep us focused on our goal of raising more money for our organization. When we do have a question or an issue, the customer support team is always prompt, courteous and knowledgeable. No business has time for issues with their software, so having a strong support team readily available maintains our level of professionalism.
Because of the unique nature of our business, a straightforward, easy-to-learn and operate system is crucial to our success. It is not uncommon for our stores to sell an average of 5,000 items in a week and enter another 6000. Having Liberty manage our inventory allows us to run our business instead of being run by our business.
The extensive list of reports determines where our dollars are generated and keep us focused on our goal of raising more money for our organization. When we do have a question or an issue, the customer support team is always prompt, courteous and knowledgeable. No business has time for issues with their software, so having a strong support team readily available maintains our level of professionalism.
Overall rating
Liberty4 Consignment was our first purchase when we made the decision to open our store, and let me tell you it is the best purchase we have ever made! The tech support team, hands down, is the best and most knowledgeable I have ever worked with. I call them my heroes because they always fix our problem and do it with an amazing attitude.
Renee, our sales rep. it's like we have been friends for years. She knows exactly what we need and takes a genuine interest in how our business is doing.
Liberty4 is user-friendly, which makes not only happy staff but happy clients because you're accurately tracking their items.
Our SCORE business coach is amazed at the reports we can pull. All the information you need is at your fingertips and if you can't find it, a quick call to tech support and you have your answer with no worries.
I can not say enough about Liberty4 Consignment.
Renee, our sales rep. it's like we have been friends for years. She knows exactly what we need and takes a genuine interest in how our business is doing.
Liberty4 is user-friendly, which makes not only happy staff but happy clients because you're accurately tracking their items.
Our SCORE business coach is amazed at the reports we can pull. All the information you need is at your fingertips and if you can't find it, a quick call to tech support and you have your answer with no worries.
I can not say enough about Liberty4 Consignment.
Overall rating
My name is Kitty Boyce and my store is Remarkable Resale. We opened in 1991 and the first software we had was okay but the company went out of business on us overnight. Liberty was kind enough to convert our data for us to their software so we didn't have to re-enter all the items.
My store has evolved over the years from a children's consignment store to a full resale store featuring clothing for the whole family and home furnishings. It was simple to change our software to match our store.
I've had Liberty software for 17 years and it is the most comprehensive of all the consignment software I've looked at. I really like the reports I can get on what's selling, what I have in stock, etc. It takes some of the guesswork out of retailing. Setting up reports can take considerable time but the info you get is worth it.
My store has evolved over the years from a children's consignment store to a full resale store featuring clothing for the whole family and home furnishings. It was simple to change our software to match our store.
I've had Liberty software for 17 years and it is the most comprehensive of all the consignment software I've looked at. I really like the reports I can get on what's selling, what I have in stock, etc. It takes some of the guesswork out of retailing. Setting up reports can take considerable time but the info you get is worth it.
Overall rating
I own a Ladies Consignment Boutique and we were ready to add another client computer. Initially we were using another consignment solution but it could not handle adding another client without consistent problems. We were looking for a solution as well as more functionality with reporting and customization capabilities.
We converted our system to Liberty4 Consignment in September of 2010. The conversion went pretty smoothly. We had a few hiccups that Resaleworld fixed quickly. The software is easy to learn and I would recommend learning all that it has to offer, such as adding a pricing guide to the input screen and the various reports that are available.
The support is great and prompt when returning phone calls. The team is friendly and puts technical terms in everyday language while resolving issues or answering questions. We are happy with the software and have only one regret - we wish we would have purchased this system first!
We converted our system to Liberty4 Consignment in September of 2010. The conversion went pretty smoothly. We had a few hiccups that Resaleworld fixed quickly. The software is easy to learn and I would recommend learning all that it has to offer, such as adding a pricing guide to the input screen and the various reports that are available.
The support is great and prompt when returning phone calls. The team is friendly and puts technical terms in everyday language while resolving issues or answering questions. We are happy with the software and have only one regret - we wish we would have purchased this system first!
Overall rating
I have been using this software for over 3 years, and it has always exceeded our needs. Whenever I contact them to enhance the software they are quick to respond and usually it will be on the next update. I cannot imagine ever trying to run our business without this software. I have looked at other software to see if we are missing anything, and no one comes close to the functionality of Liberty4 Consignment.
Overall rating
The Clothes Horse is a busy women's and children's shop, processing hundreds of items each day. Over the years, we have added and subtracted departments and categories. Our software has made each transition an easy one. We run the program on several dedicated stations: processing incoming, POS, account look up/payout, and my desk.
This is a tremendous upgrade from the manual system they were using when I purchased my store 14 years ago. Within days of taking over, I realized we needed a computer program to help us work more efficiently and effectively. I researched software companies and tried several program demos. It was an easy decision to go with Liberty4Consignment, as the program was the most user friendly and gave me more access to info and reports than any other program. I have not regretted that decision at all.
While the program is solid, what makes it even better for me is that Resaleworld is constantly looking for ways to improve it by taking into account the requests and insights from those of us in the trenches. Over the years I have enjoyed the changes and upgrades that have been made to the program. Each one makes my life and that of my employees easier. I have found the tech support department to be top notch. They are prompt in returning my calls, courteous, and above all, know what they are talking about.
Recently, I switched over to a credit card processor that is integrated with the Liberty program. It has been wonderful. We have less employee errors, faster checkouts for customers, and spend less time reconciling the days activities.
I also enjoy several other options offered, such as the Rewards Program to help increase sales. It was easy to set up and my customers love that they do not have to carry a special card in their wallet to earn their points. Resaleword has been responsive in requests for more reports to track customer purchases and these reports help me to track the success of my rewards program, coupons, sales events, as well as identifying my "best" customers. We also offer our customers an opportunity to monitor their accounts online, which they love.
Without a doubt, Liberty4 Consignment is THE program you want to use in your business!
This is a tremendous upgrade from the manual system they were using when I purchased my store 14 years ago. Within days of taking over, I realized we needed a computer program to help us work more efficiently and effectively. I researched software companies and tried several program demos. It was an easy decision to go with Liberty4Consignment, as the program was the most user friendly and gave me more access to info and reports than any other program. I have not regretted that decision at all.
While the program is solid, what makes it even better for me is that Resaleworld is constantly looking for ways to improve it by taking into account the requests and insights from those of us in the trenches. Over the years I have enjoyed the changes and upgrades that have been made to the program. Each one makes my life and that of my employees easier. I have found the tech support department to be top notch. They are prompt in returning my calls, courteous, and above all, know what they are talking about.
Recently, I switched over to a credit card processor that is integrated with the Liberty program. It has been wonderful. We have less employee errors, faster checkouts for customers, and spend less time reconciling the days activities.
I also enjoy several other options offered, such as the Rewards Program to help increase sales. It was easy to set up and my customers love that they do not have to carry a special card in their wallet to earn their points. Resaleword has been responsive in requests for more reports to track customer purchases and these reports help me to track the success of my rewards program, coupons, sales events, as well as identifying my "best" customers. We also offer our customers an opportunity to monitor their accounts online, which they love.
Without a doubt, Liberty4 Consignment is THE program you want to use in your business!
Overall rating
We are a small consignment shop in Greencastle, Pa and we started using Liberty4 Consignment from Resaleworld in January of 2012. The difference it has made in our shop is fantastic because we were using tear tickets and spread sheets in the beginning. We opened in October 2011. The training was very useful, and I recommend you attend before you start using the system real time. The implementation is painless and everyone is very helpful. We have now purchased the second system, so we can have one in the front of the shop for sales and one in the back for taking consignments.
Come on -- jump on the Liberty4 Consignment wagon, it rolls.
Come on -- jump on the Liberty4 Consignment wagon, it rolls.
Overall rating
My partner & I decided to purchase Liberty4 Consignment to save time and to give our consignment boutique a more professional appearance. We have been open a few weeks and it has accomplished both.
I had another consignment store recommend this software. I would have to say that it is not hard to pick up. I do not like the fact that we only get 30 days of tech support; we had it 2 weeks before we opened our doors for the public, and most of our questions were after that. The guys in the tech support were very helpful.
I also wish that there were a little more details in the book about the program; it would be helpful to have more details on the type of reports available. I am sure that the more I use this program the easier it will get.
I had another consignment store recommend this software. I would have to say that it is not hard to pick up. I do not like the fact that we only get 30 days of tech support; we had it 2 weeks before we opened our doors for the public, and most of our questions were after that. The guys in the tech support were very helpful.
I also wish that there were a little more details in the book about the program; it would be helpful to have more details on the type of reports available. I am sure that the more I use this program the easier it will get.
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