LiquorPOS includes a full suite of applications that includes a point of sale (POS), inventory control, customer management, reporting and much more. The solution is able to manage liquor stores of all sizes.
LiquorPOS also provides retailers with a large database that includes over 15,000 items, products and terms that are common to the industry. Users don't have to manually input all the products in a store. The system also contains over 1,000 drink recipes built in, giving users the potential to encourage the sale of additional mixers or accessories.
All necessary POS functions are included, and LiquorPOS supports most standard POS peripherals.
William from Red, Wine & Brew
Specialty: Convenience store
It's overall reliable and provides the basic functionality you'd expect from a POS system, i.e. inventory management, barcode scanning, basic sales reports.
Customized reports, Web interactivity, uploading/ downloading data in common file types.
Expect what's available out of the box. Everything works well as long as you conform your needs to the system.
Alvin from The Wine Box LLC
Specialty: Liquor store
I am sure that this program has a lot of advantages and will be great in the future.
The supplied manual only covers a few very basic issues that a business needs. It is worthless when it comes to actual inventory control. There is nothing in it for how to receive an order from a distributor. It appears to me that the sole purpose of the manual is to get you to buy their support package. This support package is good for 30 minutes worth of support a month ONLY DURING EASTERN TIME support hours. It IS NOT 24/7 as I was told. Additional charges (of course) can be assessed for using more than 30 minutes of support phone time. (I have not used it, but considering the whole manual trap I would not be surprised if the phone support was designed to burn up your 30 minutes waiting for them to "find" the answer. I have not used it yet.)
If you know how to use this type of software it is probably great.
If you don't it is a nightmare.
The manual is next to worthless.
The knowledge base on line is hard to find things in, requiring repeated search criteria trying to find something that will work. It appears to not cover a lot of items that are important for running your business (probably in an effort to get you to use their support package).
I am at a loss as to whether to keep trying to figure this nightmare out or get something different.
My negativity is mostly due to my lack of experience with the product and the vendor's seemingly greedy support of their product.
Tim from Family Beer & Liquor
We are a large single-store liquor, wine, beer, and pop retail operation. (Family owned and operated for three generations.) We have been using LiquorPOS for almost 18 years! I couldn't be happier with the system, and haven't even considered looking elsewhere in the time we've used it. I think LiquorPOS is very intuitive with a short learning curve for new users. I've always been pleased with the support we receive, and since the system runs so smoothly, there's little need for support!
The system helps me run our store as efficiently as possible and really helps me buy smarter. I couldn't manage our 3,000+ SKU wine department as profitably as I do without it!
George from Bartlett Wine & Spirits
Our store, Bartlet Wine & Spirits in Tennessee has used Merchants Software POS for liquor & wine retail for nearly 25 years. We were quite computer illiterate when we started using their software.
We did everything with the traditional cash registers, pencil and paper before we decided to join the computer era. Kate and Bill Simeth (the founders) held our hand for sometime and still do. In those times when "customer service" was not even a concept they defined what it should be. They have lots of patience. It only took us amateurs less than a week to learn and reap the benefits of the program.
They continually listen to us on things we want to accomplish with the POS package. They have several times over the years made modifications to the program based on our requests. We have saved thousands of dollars of paper work and have felt the competitive advantage with the information analysis the POS program provides us.
We highly recommend Merchants Software for your retail software. You will be rewarded with the results.
George from LSL Liquor
We are a Retail Package Store. We automated in1996, going from a basic
old inventory system to Liquor POS. It is fairly simple to track inventory, receive, and purchase goods. We do a monthly physical inventory where we touch all inventory & when we leave I have an accurate account of where we stand.Through the years I've seen the number of techs increase for more and better service. Their GoTo Assist feature is one of the better changes I've seen. There are several features their programs have that competition doesn't.
We recently had one of our main computers go down on Friday morning at opening. We have a 4 Station network & the weekend business is a large part of our week. Through the GoTo Assist feature we were able to get back up and running much quicker than I anticipated, and their tech Matt was excellent to work with; he stayed with the entire process until it was right. I'm confident Liquor POS works. It has saved me hours and hours of time, and is a large part of my business.
Gary from Dakota Silver / Brothers III
In May, 1994 we bought our Off-Sale. Somewhere around early 1995, we bought our first LiquorPOS software. Best move we ever made.
When we first bought our Off-Sale it was CHAOS. Ordering was done by walking around the store looking at the shelves. Inventory was done by writing down each item on paper and taking a percentage of it to equal cost. Not very accurate. With the help of LiquorPOS program, we were able to increase sales and profits immensely. Instead of buying single bottles, we are able to buy more because the program told me my sales of each item at a click of a button.
I also know at a glance what my inventory is, and if things are missing. I can keep running tabs on sales for the day, week, month, or year. I can compare all data to last year and earlier. I would be totally lost without the program and because of that, we purchase the yearly support agreement. The few times I have had problems Merchant Software staff have gotten me up and running in less than a hour.
The ease of learning to operate this program is amazingly fast. New employees are shown how to ring up sales in a matter of minutes. Usually by their third shift they are on their own and by one week could be trusted with closing the store on their own. We liked the ease of using the program so much that we also bought one for our Convenience Store. It adapts very well for our needs even though it is a gas station. I also like the idea that Merchant Software staff are continually updating and adding new features to the program. We currently use LiquorPOS 5.02.552, their most current version.