Maitre'D POS Software


 

Founded in 1999, Posera Software Inc. offers a robust and easily customizable restaurant and food-service POS system in Maitre’D POS. This solution is a particularly great fit for businesses within the hospitality industry seeking a system with more sophisticated controls, as well as the ability to accurately analyze profits and run reports.

Maitre’D POS is a great fit for all kinds of food-service operations, from fine dining restaurants, to quick service cafes. The system is hardware agnostic, and can work on almost any platform, making it an easy fit for retailers looking to upgrade from a different POS solution. Maitre’D POS can be flexed to support businesses looking to work on either a tablet or a traditional desktop, and the mobile app provides a dashboard full of critical business information; the app can be further customized to provide notifications in real-time to business owners, keeping them in the loop at all times.

The Inventory Management module helps retailers reduce theft within and outside of the company, and barcode integration helps to ensure that all items are accurately counted. Maitre’D POS can also automatically stock certain items based on particular in-store recipes, so that the most popular items on a menu will always be in high supply.

The system currently boasts over 20,000 customers worldwide, and is completely PCI compliant. We like that Maitre’D POS can be adapted for food-service retailers of any size, from small cafes to large franchises. For large, international companies, Maitre’D POS can support multiple languages, and provide advanced reporting and drill-down capabilities, providing valuable insight into company data and guiding business decisions.

 

Maitre'D POS - iPhone/iPad
 
  • Maitre'D POS - iPhone/iPad
    iPhone/iPad
  • Maitre'D POS - POS interface
    POS interface
  • Maitre'D POS - Customization
    Customization
  • Maitre'D POS - POS control
    POS control
  • Maitre'D POS - Schedule
    Schedule
  • Maitre'D POS - Menu
    Menu
Supported Operating System(s):
Mac OS, Windows 8

26 Reviews of Maitre'D POS

 

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Software Advice Reviews (12)
More Reviews (14)

Showing 1-12 of 12

Sabrina from InstaFame Marketing
Specialty: Health & personal care
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

This is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This system makes it simple to take care of customers in a timely fashion. The POS terminal is easy to set up and use which made the transition much smoother from the system we were using.

 
 

Connie from BT Kitchens
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Modifications

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I've been working in kitchens for more then 10 years and Maitre'd is definitely one of the best systems for efficiency and high turn-over services.

Pros

Easy to modify orders quickly, everything is available to see anytime (guest numbers, bill prices, daily sales etc.)

Cons

A bit difficult to do preliminary training, easy to "get lost" in it if you're not used to it.

 
 

Alisha from Dayhome
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this wasn't my favourite POS system, although it did have all the functions I needed I thought there was just better products on the market compared to this one.

 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Rentals
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

So simple!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great. Great customer support when we've had questions.

 
 

Kelly from WOW Logistics
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Maitre'D POS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would say that Maitre'D POS is a very user friendly software. I would say that I am good at computers and learning new software, but this was extremely easy to pick up on. I was able to enter customers orders quickly.

Pros

User friendly, quick to learn

Cons

They may have it, but I did not see any reporting functions. I think adding KPI reporting would be very useful

 
 

Jacqueline from Kelly Mini
Specialty: Rentals
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use, quick set up, great customer service,

Pros

Easy

Cons

None

Advice to Others

Great product must try

 
 

Josh from Sprint
Specialty: Electronics & appliances
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product, worked exactly as described and exceeded expectations.

 
 

Ken from Pepes Mexican testauratnt
Specialty: Restaurant

June 2016

June 2016

Independent review by a POS consultant

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is a very eliable solution using premises server. Runs on MS Windows instead of requiring IOS.
Hardware isn't as expensive and less costly monthly vs high licensing or hosting fees

Likes Least

Ours is not wireless tablets. Would like wireless tablets and card swipe at the table.

Recommendations

Get extensive training for both front end and back end solution features

 
 

Logan from Pinnacle Hospitality
Specialty: Restaurant

April 2016

April 2016

Existing POS upon implication of employment at establishment.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It may have worked great in the day (1990's) but is out dated.

Likes Least

Our hardware and software is out dated, and needs to be revamped.

Recommendations

Incorporate a POS system that utilizes an app based POS software, so it can be updated as need be.

 
 

Helen from Meadow Lake Bar and Grille
Specialty: Restaurant

April 2016

April 2016

Not for me

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I cant think of anything I like about Maitre D' that you can not get from any POS.

Likes Least

Back office program is not user friendly, hard to make changes without calling maitre D'. I also have a hard time getting a response from tech support.

Recommendations

Keep looking, if you decide to go with Maitre D' get as much training as possible.

 
 

Tricia from McQuillan Bros Plumbing Heating and AC
Specialty: Other specialty retailer

March 2016

March 2016

It is pretty good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that its easy to learn and there arent a lot of glitches

Likes Least

The thing i like the least is probably the name.....

Recommendations

Take your time and go through everything it has to offer.

 
 

Nina from Washington Restaurant Association
Specialty: Restaurant

January 2015

January 2015

Maitre'D Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Maitre'D can do a lot to help a restaurant be successful: inventory, time and attendance, accounting, scheduling, and real time reporting.

Likes Least

They are a great company and have been around to help and support for many years.

Recommendations

What always matters most with any POS purchase is knowing what kind of service you will receive after the initial installation.

 
 
 
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