Founded in 1999, Posera Software Inc. offers a robust and easily customizable restaurant and food-service POS system in Maitre’D POS. This solution is a particularly great fit for businesses within the hospitality industry seeking a system with more sophisticated controls, as well as the ability to accurately analyze profits and run reports.
Maitre’D POS is a great fit for all kinds of food-service operations, from fine dining restaurants, to quick service cafes. The system is hardware agnostic, and can work on almost any platform, making it an easy fit for retailers looking to upgrade from a different POS solution. Maitre’D POS can be flexed to support businesses looking to work on either a tablet or a traditional desktop, and the mobile app provides a dashboard full of critical business information; the app can be further customized to provide notifications in real-time to business owners, keeping them in the loop at all times.
The Inventory Management module helps retailers reduce theft within and outside of the company, and barcode integration helps to ensure that all items are accurately counted. Maitre’D POS can also automatically stock certain items based on particular in-store recipes, so that the most popular items on a menu will always be in high supply.
The system currently boasts over 20,000 customers worldwide, and is completely PCI compliant. We like that Maitre’D POS can be adapted for food-service retailers of any size, from small cafes to large franchises. For large, international companies, Maitre’D POS can support multiple languages, and provide advanced reporting and drill-down capabilities, providing valuable insight into company data and guiding business decisions.
Connie from BT Kitchens
Employees number: 11-50 employees
I've been working in kitchens for more then 10 years and Maitre'd is definitely one of the best systems for efficiency and high turn-over services.
Easy to modify orders quickly, everything is available to see anytime (guest numbers, bill prices, daily sales etc.)
A bit difficult to do preliminary training, easy to "get lost" in it if you're not used to it.
Alisha from Dayhome
Specialty: Apparel & fashion
Employees number: 2-10 employees
Overall this wasn't my favourite POS system, although it did have all the functions I needed I thought there was just better products on the market compared to this one.
Matthew from Salvation Army Kroc Center Hawaii
Employees number: 201-500 employees
The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great. Great customer support when we've had questions.
Kelly from WOW Logistics
Specialty: Other specialty retailer
Employees number: 51-200 employees
I would say that Maitre'D POS is a very user friendly software. I would say that I am good at computers and learning new software, but this was extremely easy to pick up on. I was able to enter customers orders quickly.
User friendly, quick to learn
They may have it, but I did not see any reporting functions. I think adding KPI reporting would be very useful
Jacqueline from Kelly Mini
Employees number: 1 employee
Easy to use, quick set up, great customer service,
Great product must try
Josh from Sprint
Specialty: Electronics & appliances
Employees number: 10,000+ employees
Excellent product, worked exactly as described and exceeded expectations.
Ken from Pepes Mexican testauratnt
It is a very eliable solution using premises server. Runs on MS Windows instead of requiring IOS.
Hardware isn't as expensive and less costly monthly vs high licensing or hosting fees
Ours is not wireless tablets. Would like wireless tablets and card swipe at the table.
Get extensive training for both front end and back end solution features
Logan from Pinnacle Hospitality
It may have worked great in the day (1990's) but is out dated.
Our hardware and software is out dated, and needs to be revamped.
Incorporate a POS system that utilizes an app based POS software, so it can be updated as need be.
Helen from Meadow Lake Bar and Grille
I cant think of anything I like about Maitre D' that you can not get from any POS.
Back office program is not user friendly, hard to make changes without calling maitre D'. I also have a hard time getting a response from tech support.
Keep looking, if you decide to go with Maitre D' get as much training as possible.
Tricia from McQuillan Bros Plumbing Heating and AC
Specialty: Other specialty retailer
I like that its easy to learn and there arent a lot of glitches
The thing i like the least is probably the name.....
Take your time and go through everything it has to offer.
Nina from Washington Restaurant Association
Maitre'D can do a lot to help a restaurant be successful: inventory, time and attendance, accounting, scheduling, and real time reporting.
They are a great company and have been around to help and support for many years.
What always matters most with any POS purchase is knowing what kind of service you will receive after the initial installation.