Used by over 25,000 retailers, MicroBiz is an inventory and retail management system designed for retailers with brick-and-mortar stores.
The system syncs in-store and online inventory in one location so retailers always have the most accurate inventory visibility possible. It also integrates with ecommerce platforms, such as Magento.
MicroBiz has unique settings and features specifically designed for retailers that sell bicycles, clothing, pet supplies and sporting goods. The system is partnered with over 15 payment processors, which helps facilitate credit and debit transactions while adding additional layers of security.
MicroBiz is available as a perpetually licensed, on-premise system for Windows, and as a Web-based subscription for Windows and Mac. The subscription is priced based on the number of stores, with additional costs for add-on features. The system also supports all major retail hardware devices.
Richard from dicks bike shop
Specialty: Other specialty retailer
Employees number: 2 to 5 employees
It works support is 5 stars they respond very quickly they got it together I have used them for 25 years it was dos they helped me convert to the windows all. I had to pay was the suppost
The visa processor takes to long to get funds to my bank account 2 to 3 days
Be sure too purchase the support team. It keeps track of inventory customers what they have purchased also serial no
Cal from milosport
Specialty: Sporting goods
Employees number: 6 to 10 employees
Really easy to use and the support on the back end is amazing.
Struggled getting the scanner and bar code printer to work.
Tough to get the Ecomm side dialed.
Take a look at the Ecomm side. It was a bit of a stretch to get it working.
Debora from Bullock's Guns-N-More
Specialty: Antiques / art
Employees number: 1 employee
We have had Microbiz for our gun shop for about 10 years. It has been a good point of sale tool for us. It really does most everything you need it to do if you have a store. We recently had our computer crash and it corrupted many of the files on the software. I am very pleased with the help I received with the guys at tech support. They literally downloaded our files on their system and cleaned up what they could so we didn't have to start over with a new computer and we were able to transfer the backup to our new computer. Would absolutely recommend Microbiz
There really isn't anything I don't like. the only thing is you only get 1 receipt when you have layaways and you have to hit R for reprint.
I think that if you have had easy dealings with tech support and are using the program daily like we are then you can easily review it
Ben from Papa Ben's Vapes
Our employees like how easy it is to ring up transactions. There are lots of options to discount transactions and run promotions. Best part is how we can set up products with different variables. For example, we can set up a product with different sizes, flavors, and strengths, and our employees can set the different variable at checkout, the price changes automatically, and the item sold is deducted from stock. Saves us all sorts of time.
The pictures of products are not as big as other systems. I wish there was an employee time clock, but I am told it's coming.
We looked at a lot of POS systems before we found this. We even tried a couple. Be sure not to be fooled by a pretty website or register screens. Be sure to check out the store management features. Many tablet POS systems with cool register screens have awful management tools. All fluff and no substance. MicroBiz is the opposite.
Jessica from City Cell Repair
The feature that closed the deal for us was the ability to manage our service department (we repair mobile phones). It's really easy to enter a phone dropped off for repair and track the work and parts used in the repair. We can print full page quotes, invoices, and collect partial payments for deposits.
Although my contact at MicroBiz says the integration with QuickBooks is ‘coming soon,’ I am currently manually entering financial information into QuickBooks. I can’t wait until this is available.
The front register is very easy to use. We had to do very little training with our staff. The back end can be a little more difficult to use – but we got the hang of things after a few cycles. Matrix items or configurable products could be a bit easier to use. Their support rep said that the process is similar to the Magento E-commerce platform that integrates with MicroBiz, but as we do not use this we found it a bit cumbersome.
Jennye from The Celtic Ranch
The customer service has been excellent. They are quick to answer emails and solve problems when they can. They are courteous and pleasant to talk to. I really like being able to use a plug-in for our website, and that we can put descriptions and photos in each item. Having multiple registers available is great, and the fact that it's on a cloud is nice, because we do festivals and can take a tablet to check people out and keep track of our inventory.
There are some bugs that need to be worked out. In our version, we don't have an inventory report for the year-end inventory, which makes it time consuming. We've had some trouble with the register being slow. My biggest complaint is that we can't switch an item from simple to configurable. We had the people at Microbiz transfer our product info to the new system, and a lot of configurable products were entered as simple products. Understandably, no one else is going to know how we configure. It would be nice to be able to change that.
Make sure you watch tutorials to be sure you have what you need in a software like this. Make a specific checklist of the things you want in a software package and get one with as many options on your checklist as you can find. The thing that has really been great for us is the customer service, so when there is a problem we can't figure out we can go to them and be certain we'll get a prompt answer. Any software is going to have glitches. Make sure you're dealing with people who can talk you through them.
Brandon from Baby Town
The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.
The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.
This is not a generic inventory management system. It's designed for retailers, given all the POS features. I'm not sure it would work well unless you have a retail store or business that does repairs and services.