MultiFlex RMS Fashion and Apparel Software


 

MultiFlex RMS Fashion & Apparel Software is both a front-end retail POS Software and a back-end financial and inventory management system that integrates and manages both physical and eCommerce operations and can be used to handle both single store and multi-store operations. The system maintains, updates, backs up and synchronizes critical information across multiple stores.

MultiFlex RMS has a robust set of features that gives users the ability to perform physical inventory counts at year-end or for every periodic cycle set by the user. The flexible reporting feature allows users to analyze sales and performance of inventory by department, category and item.

Apparel can be organized and reported by style, color or size. The solution also offers integration with leading e-commerce websites to gain more attraction and boost sales. MultiFlex RMS is multi-store ready and supports built-in inventory transfer, item categorization and automated stock ordering upon replenishment.

 

MultiFlex RMS Fashion - Customer CRM Detail POS Summary
 
  • MultiFlex RMS Fashion - Customer CRM Detail POS Summary
    Customer CRM Detail POS Summary
  • MultiFlex RMS Fashion - POS Image Details Report
    POS Image Details Report
  • MultiFlex RMS Fashion - Purchase Order Items Detail RMS
    Purchase Order Items Detail RMS
  • MultiFlex RMS Fashion - RMS Matrix View at POS
    RMS Matrix View at POS
  • MultiFlex RMS Fashion - Sales Report Location Summary RMS
    Sales Report Location Summary RMS
  • MultiFlex RMS Fashion - Style Performance Report 3-D
    Style Performance Report 3-D
Supported Operating System(s):
Web browser (OS agnostic)

24 Reviews of MultiFlex RMS Fashion

 

Start your review of MultiFlex RMS Fashion

Click to start
http://www.softwareadvice.com/retail/multi-flex-rms-fashion-review/
Software Advice Reviews (15)
More Reviews (9)

Showing 1-15 of 15

Matt from Pacific Northwest Shop
Specialty: Gifts
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Best POS system for our needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We did extensive shopping around for a POS system. The systems' basic functionalities are essentially the same across the market, but based on our "wishlist" of most important functionalities, MultiFlex scored #1. Furthermore, the support team at MultiFlex is pleasant to work with and helpful whenever we contact them for assistance.

Cons

I wish there were more in-depth training videos available so that I could perfect my knowledge of the POS system without having to contact MultiFlex every time I have a question. That's especially true since their support isn't 24/7 and we're in different time zones.

 
 

Susan from Heartland Payment Systems
Specialty: Other specialty retailer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Integration with Heartland Payment Systems

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I work for Heartland, and recently integrated one of MultiFlex RMS's customer's over to process with us. My tech contact, the rep was a joy to work with, was attentive and made the change over so easy! I wish every POS company was this easy to work with. I am looking forward to working with this company in the future.

Cons

I do not have any negative comments about the product or about the company. We had to tweak a couple of settings, but again, they made it easy to address and to fix.

 
 

Jerry from Mayo's
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started using this some time ago. I was attracted by the price and the ease of use. My sales associates had very little in the way of a learning curve. They all caught right on with little down time. We had previously been using Retail Pro so this was a very easy switch. The setup was quite easy.

Pros

The thing I like the best is the ease of use. The screens are easy to read and the touch screen feature is great. The company is easy to deal with and personable.

Cons

There's little flexibility in the software. The reports are a bit hard to relate to, but the information is all there is some form or another. I don't like having to use Java to access the software. It creates some problems for us occasionally.

Advice to Others

I would definitely take a look at this software package. The price is right and the software is easy to use and follows a logic sequence. Depending upon your operation, this may not be the software you end up with, but you owe it to yourself to take a look at it. It works for us.

 
 

Erin from BSC Ltd.
Specialty: Apparel & fashion

September 2015

September 2015

Knowledge is Power

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

In todays retail market place there is no way to compete unless you have knowledge to adapt to the changes that are happening more rapidly than ever. MultiFlex RMS gives you the data from all aspects of your business. Inventory and Staff. Buying Plans and Sell through movment reports are fantastic. Multi store ordering is a breeze. The software is flexible enough o adapt to your own business model but gives you almost unlimited reporting tools to make key timely decisions. As with any software this powerful there is a learning curve and the support team at MultiFlex RMS is always there to assist. There is a personal touch to the support that I have never experienced elsewhere. All said this is software is fantastic and I cannot imagine running a business without it.

Likes Least

Learning Curve with any detailed software is a mildly steep. All intricate software that does a lot takes a time investment to understand.

Recommendations

Work with the great support team at MultiFlex. There is no better support team. The value of the product is fantastic with a very minimal up front investment.

 
 

Sarah from Mom's the Word
Specialty: Apparel & fashion

March 2015

March 2015

Not the worst...

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It rang up sales. The reorder/sell through information and function worked very well.

Likes Least

Customer Support was fairly atrocious, we did not want a personal relationship with the IT support, nor did we want them to yell at us. Truly.

Recommendations

Have a very comprehensive checklist. Take nothing for granted, (e.g. "Can you show me the tax reporting"). Yeah. Seems pretty basic, but seriously, all of these systems have sales people, whose job is to sell you. Be an educated consumer. This may seem "duh/obvious" but, if they will only show you, and not let you try it, be suspicious. It's their job to know it, it is intuitive to them.

 
 

riley from Stoe
Specialty: Other specialty retailer

January 2015

January 2015

MultiFlex RMS Softwar a small & medium business POS retail inventory system created for: Single or multi-store, multi-state, multi-country retail operations Integrating both your online eCommerce and physical stores

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is easy to use, is user-friendly, and is self-explanatory.

Likes Least

The system Is integrated. It gives you single point control of the entire retail operation (i.e. buying, selling, financial and reporting).

Recommendations

I haven't had any problem with the software.

 
 

Narry from Hatzlucha Shoes
Specialty: Footwear / shoes

December 2014

December 2014

It is a good product that is well made

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It keeps good track of inventory and has a good matrix system.

Likes Least

They have poor response on issues and/or modifications, and if you have a retail A/R, the program is not too good and could use some improvement.

Recommendations

For the the cost of the system compared to other software, it's very good and cheap, so it may be worth it.

 
 

Gauden from FLY FASHION INC
Specialty: Apparel & fashion

July 2014

July 2014

Excellent and really easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and it's simple.

Likes Least

I can't say anything bad about it. It's reliable software beside the fact that it is sometimes hard to open up.

Recommendations

It's easy to access. I never have any problem on the software.

 
 

Drew from Fly streetlife
Specialty: Apparel & fashion

July 2014

July 2014

Positive POS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly and easy to understand. We haven't had any issues yet.

Likes Least

When initially starting, sometimes the program has issues opening.

Recommendations

Add a consignment option or maybe a way to fix the bug when the program opens.

 
 

Ali from The Phoenix
Specialty: Apparel & fashion

July 2014

July 2014

Fully supported transition to a new system

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the simple functionality of MultiFlex RMS. It meets our needs as a retail location selling a wide variety of merchandise ranging from clothing to home décor. The customer service team has been supportive in every step of the transition.

Likes Least

I haven't found much to complain about. It would be nice if there was an option to "memorize" reports we find particularly useful so we don't have to recreate them each time we want to run the report.

Recommendations

If you plan to integrate your POS with QuickBooks, the optional Dynamic Ventures Utility is a must.

 
 

Moe from FLY
Specialty: Apparel & fashion

July 2014

July 2014

It's working

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It tracks inventory great and has the best reporting. This is by far the best POS on the market for apparel.

Likes Least

There is not enough simplicity. I feel like there are ways to make the POS simpler with less clicks.

Recommendations

All I can say is: what do you want from your POS? And then I'll say RMS can do it.

 
 

Angela from Kick It Boots Boutique

July 2013

July 2013

Ease-of-use

Functionality

Product Quality

Customer Support

UPDATE! We are improving our rating for Multiflex POS to 5 stars on Functionality and Product Quality because Microhouse just updated our computers (while we slept :-); this new version builds on their already solid POS, but with new, easy to navigate added features that we love, especially the reports!!! The updated user interface is clean and eye-friendly, too. After 3 years of using this POS software for our two fashion retail boutiques, we continue to be impressed. A great investment for our small business.

 
 

Sheila from ANGL Fashion Boutiques

April 2013

April 2013

Ease-of-use

Functionality

Product Quality

Customer Support

Our stores are located within 2 hours of LA. MultiFlex RMS has made it possible for us to manage all aspects of our business within 17 stores. At the head-office we monitor the performance for all stores & react accordingly. We find MultiFlex RMS optimized for our business.

 
 

Jerry from Mayo's

April 2013

April 2013

Ease-of-use

Functionality

Product Quality

Customer Support

While it's on my mind, I would like to send a review expressing my satisfaction with your company. The more I begin to use Multiflex, the better I like it. It seems to be a well thought out application. But most importantly, I'd like to compliment the staff of MHS. Absolutely everyone I've been in contact with beginning with your salesman, Roosevelt, you, and your training a support staff have been exceptional.

 
 

Janelle from Brazen Clothing Ltd.

March 2013

March 2013

Ease-of-use

Functionality

Product Quality

Customer Support

I have a retail clothing store for men, women and kids selling brand name clothing. For the first 5 years of business, I used Quickbooks for my accounting and sales receipt functions along with keeping track of my inventory. I recently maxed out on the number of inventory items that Quickbooks Pro allows (14,500) and was forced to shop around for another system. I found MultiFlex to fit my requirements well, along with being able to download my accounting information to Quickbooks so that I could maintain the financial statements that I had grown to love about Quickbooks. The Multiflex RMS system provided me with a much quicker sales receipt process than what QB offered along with a scanner capability and small receipt for my customer. Along with these great features, MultiFlex offers a great variety of inventory and sales reporting features that were not offered in QB. I have been using the MultiFlex system for 4 months now and have adpted quite easily along with my staff.

 
 
 
Showing 1-9 of 9

Lindsey from A Yarn Crossing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Lied to by sales people about functionalities, treated horribly by support staff when issues arose.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does provide the basic inventory management functions we expected.

Pros

It wasn't super expensive and performs its basic functions effectively once the extremely tedious setup process is complete.

Cons

It doesn't integrate with QuickBooks online, it doesn't integrate with e-Commerce, it doesn't adapt easily to my purposes... all of these things I was told in the sales process that it would do. Training is essentially non-existent and there is no documentation to refer to later. All we had was a one hour session where our trainer took control of our system remotely and used his function keys to speed through setup steps (we couldn't even tell what he was doing because he didn't articulate it and didn't use the mouse) and wouldn't allow us to ask questions. They charge a bunch of money each year to install any updates and continue to give you access to their support, but none of that was explained or described by our sales person and was not in our contract. When I found a glitch in the system that was causing us peoblems at POS, the support manager was extremely rude and condescending to me, going so far as to ask how old I was because he felt I might lack the "experience" (his words) required to be able to find and resolve such an issue. I only wish we had the money to buy a real POS system with real support staff. The last time I tried to post a negative review I was bullied into having it removed by RMS management - that won't happen again.

Source: Capterra
 

Rick from HEALTH EXPRESS

February 2017

February 2017

Point of sale software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All in all a very nice system to use. Viewing history is essential as is knowing the best sellers and the worst. All of this is available on MultiflexRMS. Daily sales or monthly sales reports are available showing margins etc.It has had a very positive affect on our business in both ease of use and also pointing out what NOT to stock or giving enough history to see the trends.

Source: Capterra
 

Erin from BSC Ltd.

September 2015

September 2015

KNOWLEDGE IS POWER

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

In todays retail market place there is no way to compete unless you have knowledge to adapt to the changes that are happening more rapidly than ever. MultiFlex RMS gives you the data from all aspects of your business. Inventory and Staff. Buying Plans and Sell through movment reports are fantastic. Multi store ordering is a breeze. The software is flexible enough o adapt to your own business model but gives you almost unlimited reporting tools to make key timely decisions. As with any software this powerful there is a learning curve and the support team at MultiFlex RMS is always there to assist. There is a personal touch to the support that I have never experienced elsewhere. All said this is software is fantastic and I cannot imagine running a business without it.

Source: Capterra
 

Rick from HEALTH EXPRESS

September 2015

September 2015

Overall i am very happy with the software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been running manually trying to build a history. I wish the software manager had a way to plug in the min max values based on performance.
Other than that it works well and does exactly what i need it to do
Having a link to texting sale information may be a next option for the future

Source: Capterra
 

Kathy from AmeriPride

January 2014

January 2014

Impressed - Ease, Functionality, Service support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is the first implementation of a POS system for my company. I was very pleased with the time and patience I was given during our product research project. After deciding to purchase Multiflex RMS Fashion, we have been pleased with the training and support that has been provided as well as the ease of use and functionality of the program.

The support staff is readily available and very knowledgeable. They never make us feel like we're asking a dumb question!

Source: Capterra
 

Kevin from Phoenix Sports

November 2013

November 2013

Very Supportive Staff

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would highly recommend Multiflex. We are very happy with the system. With any software change, there are going to be growing pains. Mulitflex was very supportive throughout every step of the transition, as well as on a daily basis once the implementation was complete.

The software is very easy for the end user. Within minutes, our staff could run basic transactions through the till. It didn't take long to be quite comfortable with the entire system. Again, the support staff was very helpful with any questions we encountered. We have two locations and we have never had any issues with polling (synchronizing). Also, having the software backed up at each location gives us a great deal of comfort.

There are lots of reports at hand. We found a few we look at regularly and several that are just used periodically or not at all for our business. I believe they are working on an app for iOS users that we are very excited to see. They are constantly improving the system and will take any comments or suggestions very seriously and possibly implement them. I have dealt with other software companies that were not willing to listen to suggestions.

Source: Capterra
 

Tuyet from Wildbloom Boutique

November 2013

November 2013

The Right POS System

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

WildBloom Boutique is a women's apparel store. It's our first store, so deciding on the right POS system is important. What we were looking for is a system that fits our needs; has all the retail features and at a moderate price. MultipleFlex RMS POS system has all the major features that we need for a fashion retail store. The software is also easy to use.

The sale coach, Graham Thomas, was very patient and nice. He walked us through the demo and answered all of our questions patiently and kindly; and trust me, being the first time purchasing a POS system, we had a lot of questions. He responded promptly throughout the process. Responding quickly is important to us, especially when we were reaching the grand opening date.

The support team was great as well; they provided training and set up the system as scheduled. They helped set up everything as needed and requested. They were very knowledgeable of the software, nice and patient. The team is available and very easy to reach. No automatic machine, no transferring, and no waiting. Real knowledgeable, highly skilled support team.

Thank you for all you help!

Source: Capterra
 

Jerry from Mayo's

July 2013

July 2013

My Expressed Satisfaction

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

While it's on my mind, I would like to send a review expressing my satisfaction with your company. The more I begin to use Multiflex, the better I like it. It seems to be a well thought out application. But most importantly, I'd like to compliment the staff of MHS. Absolutely everyone I've been in contact with beginning with your salesman - Graham, Roosevelt, you, and your training a support staff have been exceptional.

Source: Capterra
 

Angela from Kick It Boots

July 2013

July 2013

3 Reasons We Chose MultiFlex

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After looking at a few programs, we chose MultiFlex RMS for three reasons: 1) it offers one of the cleanest, easiest to use and accurate means to ring up customers; 2) the best and most accurate means to track inventory; 3) personalized service and reliable (friendly) support from their people. It's been 2 years and we are still delighted with our POS from Microhouse.

Source: Capterra