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AmberPOS Retail Point of Sale Software
 | 2 Reviews (4.9/5) |
For hundreds of retailers in the United States or Canada, Pacific Amber’s AmberPOS has provided point of sale software solutions over the last 15 years. AmberPOS is a great retail solution across a variety of retail specialities, ranging from small to medium sized.
This system is more than just a point of sale terminal, and can help users’ businesses grow. In addition to point of sale functionality, AmberPOS includes customer relationship management (CRM) and inventory management. Features such as advanced customer management allow retailers to keep track of customers’ personal details and purchases.
The full reporting capabilities in this retail application allow users to analyze and interpret their daily sales numbers. Along with the CRM functionality, AmberPOS is coupled with a vendor management system that provides better communication between retailers and their suppliers. An innovative PO system and biometric security features are examples of AmberPOS’s advanced technology.
AmberPOS is a Windows-based, on-premise point of sale system that runs on Windows 2000, Windows XP, Windows Vista, or Windows 7. Pacific Amber offers 24/7 support and on-premise training for its product. We consistently hear positive feedback from buyers about the company’s sales, implementation, and support teams, and feel comfortable recommending it to just about any retailer.
2 Reviews of AmberPOS
As our business has grown so have our data maintenance requirements. We were operating the store and online business on independent databases, which created double the work. I looked for a solution that would integrate the two platforms and create one selling database that would solve this redundancy problem.
Happily, I found Pacific Amber Technologies and their software program AmberPOS and purchased the system in June 2010. The conversion from my old system went smoothly and we were up and selling on the AmberPOS platform within a couple of weeks. AmberPOS then integrated my POS system with my online store and eliminated the necessity of managing two databases, thus cutting my workload in half. The AmberPOS system was easy for my staff to learn and the staff at Pacific Amber Technologies has been great. They have a support staff that is second to none and have completed many custom tasks for me in a timely manner.
I would highly recommend this software to anyone looking to change software platforms or starting from scratch. Great Product!
Despite being based out of Vancouver and having a 3-hour time difference to me on the east coast, Pacific Amber's customer service was top notch. Since they are a smaller business themselves, they seemed to understand the constraints of time and money and really worked to make sure I was getting everything I needed without spending more than I had to. In the early stages of getting all of the hardware, if they didn't have a product that I needed for a price that worked, they would direct me towards where online I could find it while maximizing my dollars.
They assisted me every step of the way, from installation of software, to setup of any hardware, to getting my inventory tracking up and running. When it came time to set up my online store, AmberPOS was once again a huge help. The integration with my physical inventory and my online inventory was synced without much hang-up.
As a business that hadn't used any type of inventory tracking previously, or anything digital at all, AmberPOS was relativity simple to teach to my sales staff and owner, all of who had very little computer experience. Most caught on very easily, and I definitely think that AmberPOS's layout and graphics not only make it a nice system to look at everyday, but much more inviting to someone who wouldn't be as comfortable with a system that functioned the same but looked like a spreadsheet.
Over the past six months that we have had AmberPOS up and running fully in our store, any time we needed assistance we never had much issue getting in touch with their support team. Usually we could get the issue resolved within 24 hours, and they always checked back in to make sure everything was running smoothly.
I cannot recommend Pacific Amber and their AmberPOS software more for a company of any size. The only reason I gave Functionality a 4-star rating is there are still a few minor issues, but whenever those are brought to their attention they are pretty quick to listen and update the software. I'll be sure to use AmberPOS for years to come!
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