A recent winner of the Silver Vendor Award of Excellence, Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution suited for Retail Stores and Quick-Service Restaurants. CRE offers Inventory Management, Customer Loyalty, Time Cards, Permission Levels, Advanced Reporting, and Credit Card Processing integration. Within these applications are customizable modules including QuickBooks integration for accounts payable & receivable, general ledger, payroll processing, and purchase order management.
In addition to retail software bundles, integrated hardware is available, including touch-screen monitors, barcode scanners, and digital scales. pcAmerica also offers an e-commerce program for users looking to integrate web orders into their point-of-sale system. There are customizable options offered from purchase order to inventory to checkout. Customers are able to choose between purchasing the software standalone, or within separate POS packages.
Roberta from Belle's Argyle Grocery
Specialty: Grocery / supermarket
Employees number: 11 to 20 employees
Logical to learn and use.
Easy product setup and reporting features
Editing payroll hours is illogical and cumbersome.
Cost efficient system of relative ease of use. Can import raw data.
Joe from Bottom Shelf Liquor
Specialty: Liquor store
Employees number: 2 to 5 employees
Software has nice features for a liquor store like age verification via scanning of drivers license. Nice granular permissions to enable you to give access to only what you want to to your team. Inventory controls are great.
Support!!!! Anytime you have an issue you end up on a call to a support desk in India. I do not have a problem with support desk being in India but the techs that you get are horrible. They are consistently speaking over you and instead of helping just want to prove you are an idiot in there eyes. They insist on the system and all users need to have administrator rights which is not secure. I fell like I have to fight to get anything fixed and leave the call felling frustrated and ready to give up and move to another vendor.
I originally purchased this because they had an abundance of online supporting documents and videos and for someone like myself that is going to maintain the system them self this was important. It was only after purchasing and installing the software that I found that most of the documentation was outdated and no longer applied.