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Pharmacy Software


 
Liberty logo
 
Liberty Software is a pharmacy management solution that offers an integrated workflow, inventory management, task management and document management within a suite. Liberty Software is primarily designed for independent, small chain,... Read More
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Liberty Software is a pharmacy management solution that offers an integrated workflow, inventory management, task management and document management within a suite. Liberty Software is primarily designed for independent, small chain,... Read More
 
Winpharm logo
 
Datascan’s Winpharm is a pharmacy management solution for independent retail pharmacies, hospital pharmacies, outpatient pharmacies, doctors, dispensaries and long-term care management businesses. With this system, users can manage... Read More
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Datascan’s Winpharm is a pharmacy management solution for independent retail pharmacies, hospital pharmacies, outpatient pharmacies, doctors, dispensaries and long-term care management businesses. With this system, users can manage... Read More
 
HBS Pharmacy logo
 
HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes. The software’s feature set... Read More
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HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes. The software’s feature set... Read More
 
PioneerRx logo
 
PioneerRx is a pharmacy management solution that helps independent pharmacies grow their business by supporting their day-to-day activities. It can be deployed either on-premise or in the cloud. The primary features of PioneerRx are... Read More
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PioneerRx is a pharmacy management solution that helps independent pharmacies grow their business by supporting their day-to-day activities. It can be deployed either on-premise or in the cloud. The primary features of PioneerRx are... Read More
 
Pharmacy Management Systems logo
 
QS/1 Pharmacy Management Systems is a suite of apps that includes NRx, SharpRx and ShipRx. It is designed to handle the pharmacy operations of retail chains and independent stores. The software includes prescription processing workflows,... Read More
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QS/1 Pharmacy Management Systems is a suite of apps that includes NRx, SharpRx and ShipRx. It is designed to handle the pharmacy operations of retail chains and independent stores. The software includes prescription processing workflows,... Read More

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PrimeCare logo
 
PrimeCare is specifically developed to cater to the needs of long-term care pharmacies serving skilled mental health or assisted-living facilities. The software has the capacity to handle high volume transactions from health facilities... Read More
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PrimeCare is specifically developed to cater to the needs of long-term care pharmacies serving skilled mental health or assisted-living facilities. The software has the capacity to handle high volume transactions from health facilities... Read More
 
Lagniappe Pharmacy Services logo
 
Lagniappe Pharmacy Services is a pharmacy management solution designed for small and midsize pharmacies. It offers patient management, POS and patient communication functionalities within its suite. The basic functions of the software... Read More
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Lagniappe Pharmacy Services is a pharmacy management solution designed for small and midsize pharmacies. It offers patient management, POS and patient communication functionalities within its suite. The basic functions of the software... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
 
RetailSTAR logo
 
For over 20 years, Cam Commerce’s RetailSTAR has been a leader in the point-of-sale application market. Advanced marketing features such as email marketing and loyalty program management are included in the solution.
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For over 20 years, Cam Commerce’s RetailSTAR has been a leader in the point-of-sale application market. Advanced marketing features such as email marketing and loyalty program management are included in the solution.
 
Celerant Command Retail logo
 
Celerant offers an on-premise retail suite that we recommend to resellers. In addition to its core POS features, integrated e-commerce and in-store management modules are included in this system. Great for speciality stores.
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Celerant offers an on-premise retail suite that we recommend to resellers. In addition to its core POS features, integrated e-commerce and in-store management modules are included in this system. Great for speciality stores.

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AmberPOS logo
 
The technology choice of hundreds of retailers in both Canada and the United States. We really like the advanced security features in the application, such as its support for biometric entry. Runs on Windows 2000 and above.
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The technology choice of hundreds of retailers in both Canada and the United States. We really like the advanced security features in the application, such as its support for biometric entry. Runs on Windows 2000 and above.
 
NetSuite logo
 
This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
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This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
 
HighJump Warehouse Advantage logo
 
HighJump’s Warehouse Advantage is a WMS that specializes in warehouse management for CPG, manufacturing, technology, automotive, food, and retail operations. Also includes inventory management functionality.
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HighJump’s Warehouse Advantage is a WMS that specializes in warehouse management for CPG, manufacturing, technology, automotive, food, and retail operations. Also includes inventory management functionality.
 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
 
Cashier Live logo
 
Cashier Live is a cloud-based point of sale program designed to help storeowners and managers run their businesses from anywhere. With automatic backup, accounting tools, and reporting features, retailers are able to run transactions... Read More
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Cashier Live is a cloud-based point of sale program designed to help storeowners and managers run their businesses from anywhere. With automatic backup, accounting tools, and reporting features, retailers are able to run transactions... Read More

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Pulse Commerce logo
 
Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete... Read More
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Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete... Read More
 
SAP Anywhere logo
 
SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
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SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
 
QuickBooks POS logo
 
QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise... Read More
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QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise... Read More
 
Retial Pro logo
 
Retail Pro is a specialty retail management software platform featuring POS, replenishment, inventory management, promotions, customer management, back office, performance, and KPI reporting capabilities. Retailers can use Retail... Read More
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Retail Pro is a specialty retail management software platform featuring POS, replenishment, inventory management, promotions, customer management, back office, performance, and KPI reporting capabilities. Retailers can use Retail... Read More
 
MMS Retail Management Software logo
 
MMS has been providing retail software solutions for bookstore, jewelry, wholesale, electronics, and furniture retailers for over twenty years. Over the past two decades, they have been a pioneer at developing powerful retail management... Read More
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MMS has been providing retail software solutions for bookstore, jewelry, wholesale, electronics, and furniture retailers for over twenty years. Over the past two decades, they have been a pioneer at developing powerful retail management... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: June 28, 2017


As the health care industry continues to grow in size and complexity, running a pharmacy business has become increasingly difficult and competitive. Despite shrinking profit margins, pharmacists are expected to be able to offer knowledge and advice to customers and ensure excellent customer service while also adhering to complex regulations and continuing to drive profitability.

The challenges are often even greater for multi-store pharmacy owners, as they have a number of responsibilities, including:

  • Managing multiple teams
  • Ensuring all necessary paperwork is completed
  • Streamlining workflows
  • Managing inventory levels

As such, many seek out a dedicated pharmacy management solution to help run their daily operations.

With its host of features, pharmacy management software, which falls under the larger category of retail software, can enable drug store businesses to simplify and automate workflows to improve efficiency and help keep pace with the competition. To that end, we’ve created this guide in order to help pharmacists better understand the pharmacy software market, so they can make an informed decision about what solution is right for their business.

Here’s what we’ll cover:

Common Features of Pharmacy Software
Benefits of Pharmacy Software
What Type of Buyer Are You?
Market Trends to Understand

Common Features of Pharmacy Software

Most pharmacy management solutions offer much of the same features and functionality as a retail point of sale (POS) solution. They also include features that are specialized to the pharmacy business.

Automatic refills This feature enables pharmacy stores to automatically refill clients’ prescribed medicines during a specified period, before they run out.
Bar code scanning This feature enables the ability to scan barcodes to ensure accurate pricing and label tracking while preventing human errors associated with medication handling.
Barcode generation This feature creates printable barcodes to fulfill prescription labelling requirements.
E-prescribing This feature enables pharmacy owners to receive electronic prescriptions directly from patients’ medical practitioners, thus avoiding the need for handwritten prescriptions and helping to speed the process of filling prescriptions.
Inventory management This feature enables users to optimize and manage inventory levels to ensure they remain at capacity while minimizing inventory costs by making sure only those medications that are necessary are in stock.
Point of sale (POS) This feature helps sales clerks ring-up customers and process payments. Ensures cashiers charge the correct amount, adjusts inventory and prints receipts.
Prescription processing This feature enables pharmacists to process single or multiple prescriptions simultaneously. It can also help reduce manual overhead activities while tracking inventory levels.
Rx image scanning This feature enables pharmacies to scan, read and store hard copies of prescriptions. In addition, it reduces the need for filing manual prescriptions and retrieving paper prescriptions.
Reporting Reporting tools can identify slow to sell products and send automatic notifications if inventory levels drop to a certain level. This feature also analyzes business performance by monitoring specific metrics such as inventory levels, operational efficiency and customer satisfaction levels.

Benefits of Pharmacy Software

Pharmacists and drug store owners can realize numerous benefits by adopting a pharmacy management solution, including:

More streamlined, automated workflows. Pharmacy software systems can eliminate potential processing errors, automates purchasing and reduces the amount of time spent on manual tasks. Features, such as POS, image scanning and e-prescribing, automate the tasks of payment processing, data entry and prescription processing—all of which can improve an organization’s operational efficiency. In addition, pharmacy management software enables pharmacists to plan and distribute staff rosters and assign and monitor working hours to ensure the business is adequately staffed at all times.

Providing better customer service. Pharmacy management software systems help druggists provide more comprehensive knowledge and advice to customers by suggesting appropriate generic substitutes for prescriptions. These generics have the same anatomical therapeutic chemical (ATC) code, yet are fare less costly for patients. Pharmacy solutions also enable pharmacists to run marketing campaigns and loyalty programs as well as send automatic notifications for refilling medications, so customers can stay on top of their prescriptions.

Ensure complete coverage of business operations. Pharmacy software systems are designed to manage every part of a pharmacist’s business, from inventory management to maintaining regulatory compliance. Moreover, these tools provide helpful features that are essential for running a retail business, including advance expiry alerts, automated sales operations and purchase tracking.

Analyze business performance. Detailed reports provide pharmacy owners with performance insights, so they have access to both real-time and historical tracking in key performance areas. Many pharmacy solutions also enable customized reports and data visualizations using integrated business intelligence tools.

What Type of Buyer Are You?

Single-store retail pharmacy owner. These are independent medicine stores where owners typically have complete control over all managerial and operational decisions. Such independent stores often seek solutions that will enable them to adopt new regulations, reduce paperwork, increase operational efficiency and gain ground on their competitors.

Multi-store/multi-location pharmacy owner. The requirements and challenges of multi-store retailers are considerably greater than those of single-store retailers. Their primary requirement is to manage teams and operations from a central location, which means that features such as inventory management and real-time information sharing become pivotal in monitoring operational efficiency and consistency from one location to the next.

Specialty pharmacy owner. A specialty pharmacy operates differently than a traditional pharmacy retailer. The supply chain and logistics required for the handling and processing of specialty drugs also typically comes with increased compliance and regulatory measures that one must follow. Such buyers often seek out solutions that have a greater degree of customization in order to allow for these nuances.

Market Trends to Understand

Mobile applications. Mobile applications enhance customer accessibility and enable pharmacists to receive orders and accept payments from clients’ mobile devices. Such applications also enhance customer convenience by enabling pharmacists to process orders or refill inventory on-the-go. Clients can also opt for automatic refills and share e-prescriptions through these applications.

Software-as-a-Service (SaaS). Cloud computing has impacted numerous industries, including health care, and cloud adoption rates are higher among small and midsize businesses (SMBs). According to Forbes, 78 percent of U.S. SMBs will adopt cloud computing by 2020. Cloud-based pharmacy solutions can not only reduce capital investment and provide agility when it comes to digital infrastructure, but also make it easier for pharmacy owners to launch and manage multiple locations.

 

 

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