Rapid Gun Systems Software


 

Rapid Gun Systems is a custom POS that can be deployed on-premise or accessed through the cloud. It's designed specifically to meet the needs of firearm retailers, with several features that help to ensure compliance while handling point-of-sale and gun store management processes. The system is suited for both established, and newly-formed gun stores alike, and is fully ATF compliant.

Rapid Gun Systems allows stores to manage trade-ins or buy backs, and the serial tracker offers a way to track the movement of firearms. The system also includes an integrated electronic bound book and offers options for integrated eCommerce. The Shooting Range Management feature tracks customers who have checked in and out of the range, records the time for multiple customers, and processes payments accordingly. An ID scanner ensures that each person using the range meets the minimum age requirements. Firearms can be tracked in the system with pictures so that reports can be generated if the item is damaged, lost, or stolen.

 

Rapid Gun Systems - Integrated shooting range manager
 
  • Rapid Gun Systems - Integrated shooting range manager
    Integrated shooting range manager
  • Rapid Gun Systems - Integrated eBound book
    Integrated eBound book
  • Rapid Gun Systems - Product labels
    Product labels
  • Rapid Gun Systems - Electronic 4473
    Electronic 4473
  • Rapid Gun Systems - Customers can view the wait list
    Customers can view the wait list
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

19 Reviews of Rapid Gun Systems

Showing 1-19 of 19

 

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Bill from Brass & Bass
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very nice product that has steamed lined most of our ATF processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Pros

Easy touch screen that is customize-able to each situation and built for ease of use..................................................................................................

Cons

There are a few simple POS functions that this does not offer that i think should come with the system for how much you are paying for it.

Source: Capterra
 

HILLIARY from On Target Gun Club
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great Customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

Touch screen easy to use - customization features - Customer Service is awesome & you can get help same day

Cons

It has taken a few month of growing pains to get things the way we want it and some features are not as we understood.

Source: Capterra
 

Andrea from Classen Arms

August 2017

August 2017

Everyone was nice and friendly and great to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like how easy it is to use. Everyone in store that uses it we are all doing things the same. Also it prompts when you forget something.

Source: Capterra
 

Fae from CountyLine Shooting Sports
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We purchased this system not long after we purchased our store due to an inadequate system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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increased efficiency. Excellent inventory control. Excellent serialized tracking methods.

Pros

The electronic bound book and gunsmithing modules. They have increased our back office efficiency.

Cons

The software itself is very good. What I like least is I do not think we were given enough instruction on its complete use. Therefore, I sometimes need to call the help desk for instruction on things that I probably should have known how to do and am charged a fee.

Source: Capterra
 

Matt from Bourbon City Firearms
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Good experience overall support hours with the time change difference could be improved

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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A quality POS

Pros

It's a Full featured system that leaves room to expand and grow with your business. It's really a good platform.

Cons

The learning curve and limited training that was provided makes it difficult to trim new hires on the system.

Source: Capterra
 

Irene from Rockland Indoor Shooting
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Overall extremely positive. Loved my crew of people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

I learned way more about gun sales and laws getting into this system then I could have ever learned elsewhere.

Pros

It is really very easy to use once training is finished. I loved how close I worked with a select few individuals. It made training easier and was able to be geared exactly for our store.

Cons

Just like any other form of technology, there are always kinks. I do not feel the price will ever be worth what was actually received. But then again, I may be biased on that.

Source: Capterra
 

Janell from On Target Gun Club

August 2017

August 2017

The technical support team is great at fixing any problems we may have in a timely manner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

This software is easy to understand. It also has lots of options and categories to choose from which makes it very helpful.

Cons

This software does not allow us the option to change what we call "simple corrections" such as, Item Quantity and Last Cost. Once these and other selections have been made and saved there is no way for us to change them if there is an error. Therefore, we have a lot of DO NOT USE items in our system.

Source: Capterra
 

Miles from Bulls Eye Tange
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of features love the reports I can run. I find it easy to use the customer support is awesome.

Cons

The learning curve for teaching new employees is a little strong. Wish there was a manual or additional training that was offered.

Source: Capterra
 

Alecia from Central Kentucky Gun & Range
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Only been open for seven months but its worked great for us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It has always been dependable in its functions and even if there was a problem it was easily fixed by our management team.

Pros

How the system has been easily taught to all of our employees. We have a few older employees that hate using computers however after working with them for a short time they have enjoyed using the system. Love that the system is very easy to read with big letters and bright colors.

Cons

The delay for the customer to slide their credit card causes some frustration because it sometimes is on a longer delay than other days.

Source: Capterra
 

Dwain from Waymore Silencers
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

DEPENDABLE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

Better organized and electronic bound book.

Pros

Software is somewhat easy to use but took longer than expected to transition. Training was thorough and customer support is great. Nell was/is a great mentor.

Cons

The "work around" for NFA items is disappointing. You have to put the item on layaway and Texas requires sales tax to be payable when collected, so the workaround is cumbersome and error prone. Wish that the system was better for the NFA items.

Source: Capterra
 

Aubrey from The Gun Range San Diego

August 2017

August 2017

The software is clunky and awkward. Some actions take more steps than necessary and difficult.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has the potential to do so much more than it currently is. It seems as if the developing and building process was done more efficiently, the program would be more of an asset.

Cons

There are many actions that are made more difficult than they need to be. I think other programs run smoother and are more user friendly. It takes a long time for our team to find solutions through the software. We are still missing components that would be important to running our business, such as the membership portal.

Source: Capterra
 

Stephanie from Fehner & Son Grain Co. LP

August 2017

August 2017

This is a great company to deal with! They have an amazing system that meets all of our needs!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

This software has made it very easy to keep track of all of our serialized and non serialized inventory!

Pros

This software is so easy to use! I love all of the reporting capabilities as well as the inventory accuracy!

Cons

I can honestly say that there isn't anything that I dislike about this software since we started using it in our store!

Source: Capterra
 

DENNIS from Defender Outdoors
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

No support after or before California business hours.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Use in store processing.

Pros

It looked good. It had a nice layout and colors. Quote function was nice. Liked Customer history functions. Customer service was nice and helpful but hard to get a hold of at certain times.

Cons

Sometimes it was hard to navigate to find what you were looking for. Had to open too many screens to get to something that should have been much simpler. Had to log on multiple times.

Source: Capterra
 

Dustin from Quick's Guns and Transfers
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great System Overall!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeps A&D book compliant.

Pros

Keeps A&D book straight. Does layaway, special orders, gunsmithing and shipping. Makes interacting with the ATF go smoothly. Customer service is amazing. I pay the monthly service fee and they are quick to fix any issues I have.

Cons

Steep learning curve. It takes 10-20 hours of class to learn the system in and out. Once it "clicks" it's second nature though.

Source: Capterra
 

William from WJS Guns LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Rapid is a good system for Firearms sales and does a nice job of managing customers and inventory.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Noce customer management

Pros

The e4473 is a good feature however it is an add on. I like the DL scan feature and inventory module however I wish it was more powerful. Inventory management is good and fairly easy to use and the ability to put required fields is a plus. One of the best features is the multi gun email received when a person is required to have extra forms filed for their purchase. The ease of use in the fact that this fills out the for for you is also a great feature. Touch screen works well and is easy to edit and customize.

Cons

Screen size on the NCR POS is too small so you can not have a lot of buttons on one screen. The ability to edit price tags and label is an add-on feature that should be included with the software. For the price many of the optional features should be included like the advanced inventory module and the quickbooks integration. Training could be better and since you are buying the software and hardware you should be allowed to have complete access to your SQL database but you are not. Customization is something that should be able to be done by the end user and not something that requires a $100 or more charge from support to have done like a simple MSPR added to you r price tags or the ability to print counter tags. Have some errors that do not get swift attention form support and they tend to fix issues without calling to verify or confirm that it has been resolved so I have had to reopen ticket more than once. PRice to add an extra license is overly expensive and support does not include upgrades as it should. If you own the e4473 as we do and pay support you should not have a fee charged to you when the forms change by the ATF since you pay a hosting fee for the e4473 and support.

Source: Capterra
 

Rich from Adam's Armory
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

The training/support staff are OUTSTANDING...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplifies our daily / monthly operations

Pros

1. Does our firearms bound book
2. Sales / taxes reports
3. Customized POS screen
4. Customer information

Cons

1. Only able to conduct certain actions on the POS screen and not in the office, ie. buy backs.
2. Going into sleep mode and having to log on the office terminals, or use user ID swipe cards
only on POS terminal.
3. Unable to extend the time before going into sleep mode.
4. Should be easier to obtain simple inventory reports.
5. Item entries should also include Mfg and not just vendor for ease of reporting.

Source: Capterra
 

Joshua from Bourbon City Firearms
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great system it really has grown into everything you need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stream line

Pros

Electronic bound book, they really support the 2a community , touch screen is very user friendly, Intervration with our vendors

Cons

Tech support is in California when I can at 9am est with a emergentcy it takes 1-3 hours to get a call back

Source: Capterra
 

Christian from Kentucky Gun Co

August 2017

August 2017

We switched from Celerant and we are never going back! Rapid has streamlined our processes!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use for gun sales makes this a no-brainer for any FFL. It has simplified our tasks from receiving all the way to disposition.

Cons

A better GUI would be nice to help with some of our users who are a little less tech savy and need it simple/stupid.

Source: Capterra
 

Tony from Kentucky Gun Company
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Best Customer Service, Easy to Use System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Speed, Reporting, User Friendly. almost to many benefits to mention

Pros

The Ability to customize almost anything, we have added so many customizations over the past year and will be adding many more in the future.

Cons

Needs a facelift on appearance other than that no other flaws, some of the forms and windows look a little out dated

Source: Capterra