RQ Retail Management Software


 

iQmetrix specializes in retail software, with products focused on retail management and customer experience technology. The RQ Retail Management system is iQmetrix’s flagship POS software product, which allows the user to manage all the key components of a retail business such as POS, CRM, inventory Management, HR and accounting. The complete solution also features additional modules for managing marketing, reporting and analytics, as well as sales and service automation.

RQ is customized for the wireless retail industry, with specific integrations for reconciling carrier commissions, and wireless partner integrations that offer services like handset trade-in, bill payment and handset protection at the point of sale. RQ also features a number of front-end and back-end integrations for the wireless retailer, such as payment processing, vendor managed inventory, biometric security, marketing automation, and more.

RQ also extends to users via a pair of mobile apps, RQmobile and myRQ. RQmobile is an iOS app that turns an iPod Touch or iPhone into a mobile POS and inventory scanner at once. myRQ is a mobile web app that lets employees access customizable RQ metrics on the go, in order to track performance, read company updates and more.

 

RQ Retail Management - Home Screen
 
  • RQ Retail Management - Home Screen
    Home Screen
  • RQ Retail Management - POS - Phone Activation Wizard
    POS - Phone Activation Wizard
  • RQ Retail Management - Customer Profile Screen
    Customer Profile Screen
  • RQ Retail Management - Operations Management Screen
    Operations Management Screen
  • RQ Retail Management - Inventory Management Console
    Inventory Management Console
  • RQ Retail Management - Reporting: Performance Dashboard
    Reporting: Performance Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

34 Reviews of RQ Retail Management

 

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Software Advice Reviews (31)
More Reviews (3)

Showing 1-20 of 31

Vinay from Prime Communications
Specialty: Wireless / cellular
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Work on the RQ Retail for Telecommunications provider

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

User friendly and very good reporting. Integrated well with Great Plains and Quickbooks - good customer service

Cons

Complicated back end set up of Vendor Rebate SKU's and commission tables - setting up of these compensation tables is complicated.

 
 

Marielis from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Easy great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great program easy to use.Makes work much easier very dependable

Pros

Easy fast great

Advice to Others

Get it

 
 

Josue from Ernesto's electric corp
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They do a great job everything that has to do with this kind of product they are always having good things this why I love this product the best one the usa

Pros

They are really fast

Cons

Sometimes they don't give you the right stuff

Advice to Others

You should go here this is the best

 
 

Ariday from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Ariday's RQ Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This program is great. Functions very well and is easy to adapt to.

Pros

The ease of use

 
 

Laura from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Excellent Retail

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

RQ Retail works perfectly with any company. All your business needs are satisfied, you won't have to worry about anything.

 
 

Nicolas from Ramos
Specialty: Building & garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Nicks review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is amazing. It is easy to use and its fast. I love it and recommend it for anyone.

 
 

Pablo from Ramos Wood Floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One of the best softwares you can find! I love everything about it

 
 

Johanna from Cricket Wireless
Specialty: Wireless / cellular
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

RQ issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

RQ is always shutting down, needs faster internet speeds to perform better.

Pros

Activating Customer

Cons

The internet

Advice to Others

Get high speed internet

 
 

Rishav from Cellphones
Specialty: Electronics & appliances
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started using this software about 8 months ago and now i frel that thus software has made my life easy. I can look for anything i want at my fingertips as being a manager. Making bills, inventory and all other working has become very easy.

Advice to Others

If you are thinking to buy this product please go ahead and i assure you will find this software very handy.

 
 

Allen from Ramos wood floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Easy,fast,reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This Program offers a large variety of things to do that makes our jobs simple.The POS is very easy to use great for buisness would recommend it.

Pros

Making orders,creating items

Advice to Others

Get it.Easy simple you will be pleased

 
 

DARIEN from NATE'S PHARMACY
Specialty: Pharmacy

September 2016

September 2016

VERSATILE AND EASY TO LEARN

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

VERY VERSATILE SYSTEM EASY TO USE AND TRAIN NEW EMPLOYEES

Likes Least

SOME OF THE LOADING FOR REPORTS AND ITEM UPDATES TAKES WAY TOO LONG.

Recommendations

MAKE SURE YOUR CURRENT WORK FLOW WILL WORK WELL WITH THIS SOFTWARE.

 
 

Jennifer from Quintin Co
Specialty: Apparel & fashion

March 2015

March 2015

Fits all of my business needs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

My favorite aspect of this product was the ability to personalize my workspace. The interface was also extremely easy to use.

Likes Least

There is nothing I would change about this product. In my eyes, it fits all of my business needs.

Recommendations

I currently use myRQ and I recommend it to everyone. It is so easy to access, it is quick, easy to use and the interface is very sleek.

 
 

Michael from The Customer Center Inc.
Specialty: Wireless / cellular

August 2014

August 2014

RQ Review 5 Year Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the people. RQ's staff and support team genuinely care about our business and work both for us and with us to better their product.

Likes Least

There is no iPad application or functionality currently available.

Recommendations

Dollar for dollar, you will not find a better value.

 
 

Colby from BeMobile
Specialty: Wireless / cellular

August 2014

August 2014

A great experience year over year!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The Vendor is quick to fix any issues, and the product is really in-depth and keeps the business running smoothly in multiple locations.

Likes Least

More training would be the only thing that I would request.

Recommendations

If you are running a wireless business, there is no other choice, in my opinion. I have been with the vendor for over seven years, and it only gets better!

 
 

Kimberly from BeMobile-Reedsburg
Specialty: Wireless / cellular

August 2014

August 2014

RQ4 - 4 Years of Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the fact that I have my Scheduling, Payroll, Inventory, and Ordering systems all in one. There are only a couple of additional programs needed to run my store!

Likes Least

There is no way to integrate the scheduling calendar with any other calendar (e.g., Google Calendar, Exchange, etc.). The software is updated continuously, which is really nice, and sometimes it's quite the surprise when you have a newer employee opening and their routine is thrown out of whack by a button moving.

Recommendations

The system is very functional, and for all of the things that it does, it does them more than adequately.

 
 

Kyle from bemobile
Specialty: Wireless / cellular

August 2014

August 2014

RQ4 Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They have very helpful support staff. The settings are intuitive. The vendor works very hard to make sure you have a great experience. The product/customer support is great. It allows for a review of all sales and has great statistics to make it easy to track.

Likes Least

It's very RAM heavy. If you have an old PC, it'll hog it all.

Recommendations

It's very easy to use and very customizable. There's a lot to like.

 
 

Jacob from BeMobile
Specialty: Wireless / cellular

August 2014

August 2014

Verizon Wireless sales representative who uses RQ4 for all invoicing.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very straightforward and easy to navigate the system. They are usually very prompt with support on the backend.

Likes Least

The program does have a tendency to freeze on occasion, although that could have more to do with the hardware I use.

Recommendations

If you give the program a chance, I don't think you will have any problem finding that it can meet a wide variety of needs.

 
 

Kim from BeMobile
Specialty: Wireless / cellular

August 2014

August 2014

Slayton - Bemobile

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to organize reports, employees, and other information. It's also easy to use and understand.

Likes Least

I would like to see more options for widgets on the home screen, but that's about it.

Recommendations

I would like an easier process to delete followups of having a period where they are automatically deleted.

 
 

Lance from BeMobile
Specialty: Wireless / cellular

August 2014

August 2014

My RQ Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use. Navigating through the tabs is simple.

Likes Least

The product seems to crash a lot. I am in a heavy traffic store, and that poses a problem. I have also noticed some updates don't always help the cause.

Recommendations

I don't have any recommendations for others evaluating the software.

 
 

Jarod from BeMobile
Specialty: Wireless / cellular

August 2014

August 2014

Review for RQ Retail

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The navigation is easy, and we're familiar with the product.

Likes Least

There are a few bugs and glitches that slow the process down a bit.

Recommendations

Go through all tabs and info to get an understanding on what it can do.

 
 
 
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Showing 1-3 of 3

Brandon from Wireless Zone
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Everything You Will Ever Need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to use.

Pros

Searching for inventory across multiple stores is so simple. I love having a dashboard with every detail that matters to me on my main screen.

Cons

The software tends to lag or time out to often. This may be a problem with my internet, however, other software works fine.

Source: Capterra
 

Dennis from ZAGG
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Great, but not perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better control of inventory. Better understanding of sales mix. Integrated vendors for marketing.

Pros

RQ allows us to run our business so much more efficiently. We have great visibility to inventory levels and needs. We are able to analyze our sales mix and focus on underselling categories.

Cons

While the reports are great, there is inconsistencies in the column headers and calculations. For a new user, it is difficult to know which numbers to trust.

Source: Capterra
 

Roanna from IM Wireless

February 2017

February 2017

Thanks RQ!! I appreciate all the help :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is so much to learn in RQ. I'm thankful for their great customer service. They always have a solution.

Source: Capterra