RQ Retail Management Software


 

iQmetrix specializes in retail software, with products focused on retail management and customer experience technology. The RQ Retail Management system is iQmetrix’s flagship POS software product, which allows the user to manage all the key components of a retail business: POS, CRM, Inventory Management, HR and Accounting. It also features additional modules for managing Marketing, Reporting and Analytics, as well as Sales and Service Automation.

RQ is customized for the wireless retail industry, with specific integrations for reconciling carrier commissions, and wireless partner integrations that offer services like handset trade-in, bill payment and handset protection at the point of sale. RQ also features a number of front-end and back-end integrations for the wireless retailer, such as payment processing, vendor managed inventory, biometric security, marketing automation, and more.

The RQ product suite extends to in-depth data analysis with its BI (Business Intelligence) platform. BI allows the user to pull all sorts of RQ data and display it in a variety of standard and customized reports, to enable better decision making. BI also connects to iQmetrix Maps, which allows for interactive geographic data visualization.

RQ also extends to users via a pair of mobile apps, RQmobile and myRQ. RQmobile is an iOS app that turns an iPod Touch or iPhone into a mobile POS and inventory scanner at once. myRQ is a mobile web app that lets employees access customizable RQ metrics on the go, in order to track performance, read company updates and more.

 

RQ Retail Management - Home Screen
 
  • RQ Retail Management - Home Screen
    Home Screen
  • RQ Retail Management - POS - Phone Activation Wizard
    POS - Phone Activation Wizard
  • RQ Retail Management - Customer Profile Screen
    Customer Profile Screen
  • RQ Retail Management - Operations Management Screen
    Operations Management Screen
  • RQ Retail Management - Inventory Management Console
    Inventory Management Console
  • RQ Retail Management - Reporting: Performance Dashboard
    Reporting: Performance Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

32 Reviews of RQ Retail Management

Showing 1-20 of 32

 

from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

Mary

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Value for Money

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It is a good program, quick to work and very professional. I did not have any problem when sending the orders I recommend.

 
 

from Ernesto's electric corp
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

Excellent

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Functionality

Product Quality

Customer Support

Value for Money

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They do a great job everything that has to do with this kind of product they are always having good things this why I love this product the best one the usa

Pros

They are really fast

Cons

Sometimes they don't give you the right stuff

Advice to Others

You should go here this is the best

 
 

from Sports club
Specialty: Sporting goods
Number of employees: 2-10 employees Employees number: 2-10 employees

I love Amazon

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Amazon it's easy to use and fun. I love it!!! I never had any problem using this product

Pros

How easy is to use

Cons

I like everything

Advice to Others

Just go online and enjoy cheap prices

 
 

from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 2-10 employees Employees number: 2-10 employees

Ariday's RQ Review

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This program is great. Functions very well and is easy to adapt to.

 
 

from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 2-10 employees Employees number: 2-10 employees

Excellent Retail

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Functionality

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Customer Support

Value for Money

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RQ Retail works perfectly with any company. All your business needs are satisfied, you won't have to worry about anything.

 
 

from Ramos
Specialty: Building & garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

Nicks review

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This software is amazing. It is easy to use and its fast. I love it and recommend it for anyone.

 
 

from Ramos Wood Floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

Awesome

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Functionality

Product Quality

Customer Support

Value for Money

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One of the best softwares you can find! I love everything about it

 
 

from Ramos Wood Floors
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

Marielis

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Value for Money

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Is a good system. Very professional and easy to use. I like how it works, I recommend it

 
 

from Cricket Wireless
Specialty: Wireless / cellular
Number of employees: 51-200 employees Employees number: 51-200 employees

RQ issues

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Functionality

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Value for Money

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RQ is always shutting down, needs faster internet speeds to perform better.

Pros

Activating Customer

Cons

The internet

Advice to Others

Get high speed internet

 
 

from Cellphones
Specialty: Electronics & appliances
Number of employees: 2-10 employees Employees number: 2-10 employees

Amazing software

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Value for Money

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I started using this software about 8 months ago and now i frel that thus software has made my life easy. I can look for anything i want at my fingertips as being a manager. Making bills, inventory and all other working has become very easy.

Advice to Others

If you are thinking to buy this product please go ahead and i assure you will find this software very handy.

 
 

from Ramos wood floors
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

Easy,fast,reliable

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Value for Money

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This Program offers a large variety of things to do that makes our jobs simple.The POS is very easy to use great for buisness would recommend it.

Advice to Others

Get it.Easy simple you will be pleased

 
 

from NATE'S PHARMACY
Specialty: Pharmacy
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

VERSATILE AND EASY TO LEARN

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Value for Money

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Likes Best

VERY VERSATILE SYSTEM EASY TO USE AND TRAIN NEW EMPLOYEES

Likes Least

SOME OF THE LOADING FOR REPORTS AND ITEM UPDATES TAKES WAY TOO LONG.

Recommendations

MAKE SURE YOUR CURRENT WORK FLOW WILL WORK WELL WITH THIS SOFTWARE.

 
 

from Quintin Co
Specialty: Apparel & fashion
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Fits all of my business needs

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N/A

Likes Best

My favorite aspect of this product was the ability to personalize my workspace. The interface was also extremely easy to use.

Likes Least

There is nothing I would change about this product. In my eyes, it fits all of my business needs.

Recommendations

I currently use myRQ and I recommend it to everyone. It is so easy to access, it is quick, easy to use and the interface is very sleek.

 
 

from The Customer Center Inc.
Specialty: Wireless / cellular
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

RQ Review 5 Year Customer

Ease-of-use

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Likes Best

I like the people. RQ's staff and support team genuinely care about our business and work both for us and with us to better their product.

Likes Least

There is no iPad application or functionality currently available.

Recommendations

Dollar for dollar, you will not find a better value.

 
 

from BeMobile
Specialty: Wireless / cellular
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

A great experience year over year!

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

The Vendor is quick to fix any issues, and the product is really in-depth and keeps the business running smoothly in multiple locations.

Likes Least

More training would be the only thing that I would request.

Recommendations

If you are running a wireless business, there is no other choice, in my opinion. I have been with the vendor for over seven years, and it only gets better!

 
 

from BeMobile-Reedsburg
Specialty: Wireless / cellular
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

RQ4 - 4 Years of Experience

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Likes Best

I love the fact that I have my Scheduling, Payroll, Inventory, and Ordering systems all in one. There are only a couple of additional programs needed to run my store!

Likes Least

There is no way to integrate the scheduling calendar with any other calendar (e.g., Google Calendar, Exchange, etc.). The software is updated continuously, which is really nice, and sometimes it's quite the surprise when you have a newer employee opening and their routine is thrown out of whack by a button moving.

Recommendations

The system is very functional, and for all of the things that it does, it does them more than adequately.

 
 

from bemobile
Specialty: Wireless / cellular
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

RQ4 Review

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Likes Best

They have very helpful support staff. The settings are intuitive. The vendor works very hard to make sure you have a great experience. The product/customer support is great. It allows for a review of all sales and has great statistics to make it easy to track.

Likes Least

It's very RAM heavy. If you have an old PC, it'll hog it all.

Recommendations

It's very easy to use and very customizable. There's a lot to like.

 
 

from BeMobile
Specialty: Wireless / cellular
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Verizon Wireless sales representative who uses RQ4 for all invoicing.

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

It's very straightforward and easy to navigate the system. They are usually very prompt with support on the backend.

Likes Least

The program does have a tendency to freeze on occasion, although that could have more to do with the hardware I use.

Recommendations

If you give the program a chance, I don't think you will have any problem finding that it can meet a wide variety of needs.

 
 

from BeMobile
Specialty: Wireless / cellular
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Slayton - Bemobile

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Likes Best

It's easy to organize reports, employees, and other information. It's also easy to use and understand.

Likes Least

I would like to see more options for widgets on the home screen, but that's about it.

Recommendations

I would like an easier process to delete followups of having a period where they are automatically deleted.

 
 

from BeMobile
Specialty: Wireless / cellular
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

My RQ Review

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Likes Best

I like the ease of use. Navigating through the tabs is simple.

Likes Least

The product seems to crash a lot. I am in a heavy traffic store, and that poses a problem. I have also noticed some updates don't always help the cause.

Recommendations

I don't have any recommendations for others evaluating the software.

 
 
 
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