RetailOps is a back-office platform that unifies various retail operations. It’s an all-in-one system for managing purchasing, warehousing, ordering and reporting. Packaging all these capabilities together, RetailOps eliminates the need for businesses to juggle multiple systems.
At its core, RetailOps features point of sale, inventory management, e-commerce and warehouse management as both stand alone modules and within a greater suite. The suite also includes customer management, retail accounting and merchandise planning.
RetailOps is offered as a Web-based system, and is OS agnostic. There’s also an app available for iPhones.
Implementation for RetailOps runs 30 to 60 days from kick-off to go-live. During this process, RetailOps sets up customer business rules around shipping, marketplace feed management and order routing. They also work with teams to clean and import product data, making that information more actionable. Deployment and training can be done either remotely or on-site.
RetailOps is offered across the world. It features a fixed monthly price and is best suited for retailers with annual revenue from $5 to $200 million. RetailOps has been around since 2011.