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Overall customer rating: Customer rating:

 (137)

 (64)

Recommended by: Recommended by:

55% of users

45% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“It’s intuitive, easy to use and feature-packed versus the rest of the mobile POS systems I’ve used in the past. Love how I can access information on the go.”

- Jose Dominguez, Empire Discount Liquors

“Product setup was a breeze. Adding new products to inventory is simple. My staff needed minimal training. They're all thrilled with this new POS.”

- Kathy Notaro/LEH Soap Co

Most negative review: Most negative review:

“Constant errors, bugs, issues and troubles. If you are not IT literate, don’t even bother. If you are IT literate, then expect hours of heartache and sleepless nights.”

- Lisa Thompson, The Farm Wholefoods

“I think that there are not enough features and options available. For example we would like to add the cost of each product but we can’t.”

- Fouzi Ould Bouamama, La Fromagerie Cheese Shop

Pricing:

How it's priced: How it's priced:

Revel is a cloud-based solution. You pay a monthly subscription fee for each terminal.

Clover is a cloud-based solution. You pay a monthly subscription fee, as well as a percentage of each transaction amount.

Contract term: Contract term:

Revel requires no contract for cloud-based deployment.

Clover POS requires a monthly contract for cloud-based deployment.

Upfront costs: Upfront costs:

Additional fees apply for hardware. Fees may also apply for training.

Upfront costs include hardware purchases (payment terminal equipment, scanner etc.)

Recurring costs: Recurring costs:

Fees apply for customer credit card transactions and premium support.

Fees apply per transaction and for integrations with any paid apps listed in Clover’s marketplace.

What does it cost?: What does it cost?:

Applications:

Point-of-sale: Point-of-sale:

Inventory management: Inventory management:

Customer management: Customer management:

Retail accounting: Retail accounting:

e-Commerce: e-Commerce:

Warehouse management system: Warehouse management system:

Merchandise planning: Merchandise planning:

Ease of Use:

Overall customer rating: Customer rating:

 (137)

 (64)

Most positive review: Most positive review:

“Once set up, ringing sales is super simple. Opening and closing are a breeze compared to other systems we have used. From the back end, the reports are great.”

- Ron Messinger, Sotar

“Very self explanatory. User friendly. Intuitive. Employees [are] able to access functions without being clocked in.”

- Katarina Frtusova/Norwood restaurant

Most negative review: Most negative review:

“Limited customization and cloud-based storage. In the event of internet failure that lasts more than a day, recovery can be a nightmare.”

- Patrick Sayler, M.B. Haskett

“Inventory, order building and inputting purchase orders [are] a pain in the neck. [It’s] as if whoever coded this has never been in small retail.”

- Keith Pinto/Fine Wine & liquor

Support:

Overall customer rating: Customer rating:

 (137)

 (64)

Most positive review: Most positive review:

“Revel is well-supported, constantly undergoing updates and improvements. I have generally found tech support to be responsive. They have usually helped me resolve issues.”

- Phil Kimmel, Marche 2.0, LLC

“I love Clover! The POS is very user friendly and the support is always very easy to get a hold of and helpful!”

- Shani Kafka, Wind Over Water

Most negative review: Most negative review:

“Customer support is absolutely atrocious. They outsource all their support and you can never speak to the same person or be given the same answer twice.”

- Carlie Jones, The Cotton Exchange

“You call them for help, and they never return your call or email.”

- Matt Franko, Franko Associates, LLC

Phone support: Phone support:

24/7, live phone support included in subscription fee.

Phone support for software and hardware is included in subscription fee. Additional fees may apply for phone support regarding payments and merchant account issues.

Online case submission: Online case submission:

24/7 online case submission included in subscription fee.

Limited online case submission included in subscription fee.

Online support options: Online support options:

Help website and knowledge base included in subscription fee.

Help website, knowledge base and online community included in subscription fee.

Training: Training:

“Getting started” online catalogue included in subscription fee, which includes training webinars and/or videos.

“Getting started” online catalogue available online for users.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.