Shopify Software


 

Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows.

The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. The website can offer different variations of sizes, colors and materials. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.

Shopify implements necessary steps for search engine optimization (SEO) and provides email marketing, social media integration and a discount code as a part of its marketing module. Stock count can be tracked in real-time and products can be de-listed when inventory runs out.

Shopify's analytics module can be integrated with Google Analytics to track sales, visits and referrals.

 

Shopify - Dashboard
 
  • Shopify - Dashboard
    Dashboard
  • Shopify - Links menu
    Links menu
  • Shopify - Order tracking
    Order tracking
  • Shopify - Product page
    Product page
  • Shopify - Service desk
    Service desk
  • Shopify - Theme settings
    Theme settings
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

246 Reviews of Shopify

 
Software Advice Reviews (22)
More Reviews (225)

Showing 1-20 of 22

from Corral western wear
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

Do not use

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shopify point of sale does not track cost of goods. If that's important to you, do not buy the system! Printing tags on here is also a hassle. There are way too many steps just to print a tag.

 
 

from Menagerie
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

Easily accessible

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I manage in a shop that utilizes Shopify! It is pretty easy to use, easy to pick up and put down, easy to maintain. My only complaint is that the iPad app cuts off music programs either upon opening or when an item is added to the cart. With such a small shop (literally in an old camper) our only option is to run both from the same device. Other than that, I love Shopify!

 
 

from 7west management
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

clothing

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I've had experience utilizing shopify for my aunt's eCommerce clothing store. She has no prior knowledge on using any ecommerce software with a shopping cart so we've spent many months building a drop shipping site that did not sync with her retail shops POS system. Which was challenging because it forced us to call all the designers she currently purchases from to ask if they drop ship in the United States. It was easy to place pictures and build the store since shopify has clothing store platforms already built in. They also have a customer support staff you can email with issues but that also leads to time wasted if you cant fix the issue yourself right away.

Advice to Others

Definitely one of the leading easy to use shopping carts online!

 
 

from Amara
Specialty: Apparel & fashion
Number of employees: 1 employee Employees number: 1 employee

Shopify review

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This is the first time I've set up an ecommerce site and I found the Shopify interface pretty intuitive.

Pros

Easy to use and good templates
Very inexpensive for a start up like me.

Cons

Adding drop down menu to the preset "about" page is very confusing. Figured out how to create the drop downs for product pages but not the About page. Finally gave up and created a new link from the homepage.

 
 

from Menagerie
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

Excellent integration of web and brick and mortar inventory!

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Shopify has the nicest inventory management system across sales platforms that I've seen. Their websites are easy to use and beautifully designed and tracking sales across both in store and online customers has been painless.

Pros

Beautiful websites, great customer service, inventory management across platforms, easy to use

Cons

Very pricy to add features like reports or gift cards, only works offline with very good internet service

Advice to Others

Shopify is a great POS and web tool to use if you have a brick and mortar as well as online store and need to sync inventories.

 
 

from Touch Dolls
Specialty: Apparel & fashion

Shopify Online Womens Store Customer

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Likes Best

It's flexibility, they give you the ability to download their app and you can manage your store via any iOS devices.

Likes Least

Sometimes on the busy monday mornings there is long wait times to get to a support rep, but you always get answer so it makes up for it.

Recommendations

Try out the sample store, add products, download the app and you'll see why its the best of the best.

 
 

from Fortrify
Specialty: Gifts

Ecommerce and POS

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Likes Best

Ease of use. One complete solution. Product pricing.

Likes Least

It doesn't have all the bells and whistles other products have but it is a clean solution.

Recommendations

If you are a small retailer, don't try and reinvent the wheel.

 
 

from Huber Breese Music, Inc.
Specialty: Other specialty retailer

Shopify and Shopify Retail POS

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Likes Best

Shopify online and Shopify Retail sync up well. Setting up an online store is easy and there are several themes available.

Likes Least

In the 3 months since we added the Retail Package, we have discovered a major bookkeeping problem for us. We have over 100 layaway orders. When a payment is made after the original order was created, there is no way for our regular staff to print a receipt with the date a new payment is made. This creates a big problem for our customers that want to see the date each payment is made. We have reached out to Shopify for adding a feature to register shift printouts that includes all transactions/payments that were made on that shift but the problem is that the payment is attached to a previously created order. This is a nightmare for our bookkeeping department. There is a printout of totals for the shift but we need itemized printouts as well. We are getting nowhere with support. Another feature requested is customized order exports. We would like to export information that we want, not all that is exported.

Recommendations

My recommendation is that you find out exactly what is needed for your business and bookkeeping requirements. If Shopify can resolve this register shift printout problem for us, we are totally happy with it.

 
 

from Bluelounge Distribution
Specialty: e-Commerce

Easy to Use

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Likes Best

UI is easy to use and intuitive. Good for beginners.

Likes Least

Customization is very limited. We switched from Magento where we could wait to review orders before they are sent to warehouse, could modify orders, etc. Also used to be able to add customers to wait list. Creating discounts is a lot more limited.

Recommendations

Allow/create apps for customization, such as the issues I explained in the previous box.

 
 

from AHAVA
Specialty: e-Commerce

Easy to use!

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Likes Best

Affordable and easy to use - a lot of plug ins, integrates with a lot of third party vendors. Some very well-designed ecomm sites use Shopify

Likes Least

Some more advanced functionalities are missing, but you get what you pay for

Recommendations

If you want to test the waters with ecomm for your business, this is a great place to start out

 
 

from Kaizen Web
Specialty: Apparel & fashion

Great system but some limitations

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Likes Best

The core ecommerce functionality is very good. The additional plugins available also make it very good

Likes Least

Formatting options for additional pages are poor. you pretty much have to code it all yourself if you want it to look good.

Recommendations

If you want to customise themes yourself there is a bit of a learning curve and if you want additional pages to look good - you will need to write your own html/css.

 
 

from Rich Barter Limited
Specialty: e-Commerce

Good job in creating something so sleak

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Likes Best

Cool UI. Very responsive across devises though which is ace.

Likes Least

Bit formal. Would liked to have seen a bit more iconography and colours

Recommendations

Make sure people aren't put off by the length of form. Would three tabs be better with a progress bar?

 
 

from The Outdoor Patio Store
Specialty: Furniture & home decor

Shopify works for new & small business with limited inventory needs.

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Likes Best

For a user, Shopify's UX is pretty awesome, and I find most templates are very modern & SEO friendly. Obviously depending on the template you select for your store, your customers will always be shopping on a modern, well designed site.

Likes Least

A few things...
1. Shopify does not have the robust inventory features available standard in a lot of carts. If your business utilizes PO's (purchase orders) you need to be prepared to spend additional monthly fees on an inventory app, and possibly a shipping app as well.
2. I'm not a big fan that the ability to become a Google Trusted Store is not a Shopify feature in any of their small business plans. Google Trusted is only available to enterprise level customers, and pricing for that level is not available online, so you know it's crazy expensive.

Recommendations

You really have to look at where your business is at. Shopify is great for new businesses and small businesses. But for a business with an established online presence on Google Shopping & AdWords, I'd strongly consider speaking with Shopify about the whole Google Trusted Store thing. They have their own study about how being Google Trusted isn't that big a deal, but as a vendor who believes that it is, when the time comes for me to redesign my site I'm not confident that I will remain with Shopify unless they solve this issue. Also, the lack of Purchase Orders within the cart itself is a bit troubling. I realize it can be done with an app, but I'm beginning to really feel nickle & dimed to death!

 
 

from Mental Desk Ltd.
Specialty: Apparel & fashion

Solid e-commerce platform - somewhat limited inventory tracking howeve

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Likes Best

Shopify is a really clean solution for an ecommerce store front. The liquid scripting, in particular, makes it easy to customise your store and make it do just about anything you want... and for advanced scenarios, you can build Shopify Apps using their API.

Likes Least

Shopify is clearly targeting the low end price wise and it doesn't come with all the inventory management features of a full blown ERP system... although it can be synced with a more sophisticated back end using Apps from the Shopify app store.

Also, if you want multi-currency, you either get "display only" (best estimate conversion rates for display purpose, but not used for actual transactions) or you have to run multiple stores...

Recommendations

Of all the SaaS eCommerce platforms out there, Shopify and BigComerce are probably the leaders. However I prefer the Shopify solution to mobile support, which is Html5/Responsive shop templates (i.e. design/develop/test once).

 
 

from IMManagers.com
Specialty: e-Commerce

Popular Online Shop Builder, can be challenging to customize

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Likes Best

Popular way to get a store online. I suppose it could be easy to use if you use it a lot.

Likes Least

It can be challenging to customize, because like in a theme, there can be literally like over 20 sections to edit and try to find where something was done. Code editing, they use their own proprietary code format too, which is another thing to figure out. And the apps on top cost money, unlike many free Wordpress plugins. So it definitely takes a lot more time than expected, customer support, or a Shopify expert to get it how you want it.

Recommendations

Prepare to get help, either from customer support and/or a professional developer.

 
 

from StreetVirus
Specialty: e-Commerce

Easy to use, vastly powerful, but can go further

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Likes Best

There's many features of Shopify's platform that I enjoy, including user, product, and order management. Having a basic blog is also fantastic. However, it's the power of it's template system that really makes Shopify shine. It's easy for web developers and designers really make Shopify their own visually.

Likes Least

The reliance on paid-for plugins with monthly payments. It's poison and will be the system's eventual downfall. The ability to print labels and manage shipped items- tracking numbers, service integrations (USPS/UPS/DHL/etc) is absolutely imperative and until Shopify integrates these basic features into the system, many developers and designers will still have a hard time taking Shopify as seriously as other solutions.

Recommendations

Shopify is clearly easy to update and maintain. While I can build a website within a month, most of my time is used teaching a client to use the platform. Not for Shopify. Clients are quick to learn the basics and with the documentation, although a little outdated, most of their questions are throughly answered. This allows them to continue to use Shopify long after the developer is long gone.

 
 

from MonsterWebz
Specialty: Other specialty retailer

Shopify is fantastic

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Likes Best

It's easy to add, edit and delete products. The variables are easy and inventory management.

Likes Least

Nothing, I love this product. I haven't run into anything that doesn't work well.

Recommendations

Just use it first, I've got it on 3 sites and it works beautifully.

 
 

from Bluelounge
Specialty: e-Commerce

THE E-Commerce Platform for Small and Medium Sized Business.

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Likes Best

Simplicity. Shopify is still the best e-commerce platform when it comes to back-end interface. One of the biggest challenges in deploying an e-commerce site is to make the users understand and enjoy handling the operations in day to day basis. Shopify does this perfectly.

Likes Least

Very limited discount and pricing rules. After 7 years, not much improvements made in this area.

Recommendations

Shopify is best when you have a small to medium size business and need very fast (hosted) platform.

 
 

from DETROIT watch company
Specialty: Jewelry

Fledgling watch startup launches via shopify

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Likes Best

Had a great experience from concept to launch, working with shopify to launch a watch startup with three initial product offerings. Had significant sales inside of six months and was able to launch from design to first sale inside of 60 days.

Likes Least

The issue with shopify in my opinion lies around their pricing structure increasing depending upon the number of products you are offering in your online store. This makes scaling to a significant etailer with numerous product offerings difficult on shopify.

Recommendations

The notes above should help you determine whether shopify is right for you. If you are building a lifestyle business with a few products, shopify is ideal to get your company/concept launched quickly. I highly recommend it.

 
 

from Christiano Ferraro Consultancy, LLC
Specialty: Other specialty retailer

Entrepreneurs e-Commerce solution of preference

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Likes Best

The user friendliness in simplifying integration across merchant processing, email automation with order details, themes that are automatically responsive, and the list goes on.

Likes Least

On the design side, depending on the level of visual customisations you are looking for, sometimes it can be a bit clunky such as wrapping text around an image or embedding the right table.

Recommendations

Anyone getting into E-Commerce as a starting point should strongly consider this tool. You can easily execute a user friendly site with deliberate traffic flow that is responsive. An entrepreneurs best friend in my opinion.