Shopify Software


 

Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.

Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.

Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.

 

Shopify - Dashboard
 
  • Shopify - Dashboard
    Dashboard
  • Shopify - Links menu
    Links menu
  • Shopify - Order tracking
    Order tracking
  • Shopify - Product page
    Product page
  • Shopify - Service desk
    Service desk
  • Shopify - Theme settings
    Theme settings
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

433 Reviews of Shopify

 

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Software Advice Reviews (39)
More Reviews (394)

Showing 1-20 of 39

Maya from Hospitality
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The options for frontend designs are endless and it gives you the ability to create a clean look for your brand. On the backend, it's intuitive and easy to use. You can easily make changes to your website and know exactly how it will look beforehand.

Cons

It would be nice if there were more easy of access in viewing and editing products in bulk. It can sometimes be tedious when a lot of products are listed and you have to scroll through each page to get to a certain one.

 
 

Daniel from IT as a service
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Opened my eyes to the ecommerce world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Made it quick and easy to get my online store up and running. The helped kit answered many of the questions I had without having to wait for a human support agent.

Cons

Transition to fully operation published store from just importing products is difficult. Customer support helped with the transition though.

 
 

Elizabeth from Rebel Popcorn
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Works, but not perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish they would go back to the previous version. The update that was made several months back decreased the ease of use. Overall it is still the best for integrating our website and POS.

Pros

It is very simple to use Shopify to integrate our website and products in our various locations. I really like how simple it is to add a new product or remove a product. Also, I like how simple it is to change product descriptions and add pictures. Discounts are also easy to add at checkout. Also, I do find it simple to see sales based on location with Shopify. This is a feature that I use on a regular basis.

Cons

Ever since it was updated, it is much harder to use and more confusing for my staff to pull register reports. I also have found that the plug-ins are not as straight forward as they should be. We use AppCard and shippo plug-ins, but I am not thrilled with either. I wish it was easier to use the full functionality of Shopify on the app, instead of needing to login on the web.

 
 

Mindy from Vintage MC
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Good website support. Terrible customer service and POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Website themes are beautiful and integrating online as in store inventory is helpful. Analytics are ok.

Cons

Deceptive business practices. Incorrect information on their website fools retailers into buying more hardware then necessary. Then no refunds allowed on hardware. Terrible slow customer service with no understanding of the issues. Monthly fee too high for the poor service. I'm switching back to square.

 
 

Nicole from The Vapour Trail Limited
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

It is good for single stores with one warehouse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's over priced

Pros

It's easy to use. Works off an ipad. Nice colorful pictures for product. The reports are very useful.

Cons

You need a separate app to do purchase orders and maintain inventory in different warehouses. This adds an additional costs and time

 
 

Wyatt from Dash Robotics
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Phenomenal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy setup and intuitive to add new products to your line. Was impressed by the short time it took for our company to add ecommerce to our existing website. The back-end data also helped give us insights on customer behavior. The app for point-of-sale was also very useful.

Cons

Hard to add features outside the box. Needed to rely heavily on plugins to customize our checkout process and any add-on offers we had.

 
 

Jonathan from Utilitytruckparts
Specialty: Auto and parts dealer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shopify app

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This is a great functional product that can intregrate with products from getting shipping down to website coding.

Cons

The shopify app is not as user friendly as it used to be. Navigating it was easier when the dress o down menu was available.

 
 

Joelle from BADALA
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

LOVE Shopify!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

SO easy to use, even without a developer! Great for entrepreneurs and small business owners who wear a lot of hats.

Cons

I really haven't found any cons yet. I've been a Shopify customer for about 5 years and they have continued to improve more and more.

 
 

Clinton from Local Motors
Specialty: Auto and parts dealer
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

The best e-commerce platform for small, budding companies.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would recommend Shopify to anyone who is starting up a small online retail space. Best for just starting out, will want to re-evaluate once operations expand.

Pros

Shopify is extremely easy to use and navigate. Easy data pulls to help with planning. Templates for webpages are simplistic and clean.

Cons

Can be hard to manage a large number of SKUs as the system is simple and user friendly. Uploading product images and copy can be mind numbing when dealing with a large number of different products.

 
 

Rachelle from P&D's Closet
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great product, needs improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Affordable, and easy to use. Beautiful page setups and wonderful access to customer service networks.

Cons

Need more access to product reports. Ie. Product count and product value. There is no info for this without paying crazy prices.

 
 

Berry from Crystal Joys
Specialty: Apparel & fashion
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Shopify Perks & Shortcomings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, Shopify is the clear leader in their industry. Do they have shortcomings? Sure. But compared to their competitors, the shortcomings are few and far between. After all, no system will ever be exactly perfect to your unique business unless you decide to build your own software which comes with the glitches and lack of functionality that building your own software entails.

Pros

AMAZING CUSTOMER SERVICE. Shopify is entirely unparalleled in this regard. Their live chat option is not only convenient but staffed by PEOPLE WHO ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT! They are not an outside tech support and it is clear how well each of them is versed in the system and its capabilities.

Another amazing feature about Shopify is the plethora of apps that are available in order to customize your system (many of which are free!). This means that if Shopify is lacking in any way in terms of your particular business needs, there is definitely an app for it.

Cons

1. They dont allow for multiple warehouses/locations in their inventory system!
2. They dont allow for cost of goods (COGs) vs. Retail pricing in their system which means it is completely useless for any inventory management or accounting needs
3. Their inventory system doesn't have an "inventory taking" system built in which means it has to be done manually (NOT an option for anyone who has ever had to actually manage an inventory. which i assume is ALL of us)

Overall, their shortcomings are ENTIRELY within the inventory department which is such an essential aspect of running a business and book keeping.

 
 

doug from united by blue
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Shopify Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall, easy to use. Provides good insights as to how our website is performing and they continually are adding features

Cons

Wish we could use the POS system as well, but need additional features, such as tipping, to be able to use in our cafes

 
 

Tonima from Ebay
Specialty: e-Commerce
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Ux should be improved

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and interface is simple. Easy onboarding and clear steps in the beginning. Product creation is easy.

Cons

Not a very scalable and flexible solution. would be great to have order management in detail for merchants.

 
 

Joe from Pelotonia
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great for young businesses getting started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product and value for smaller shops. Base level reporting could be enhanced as well as inventory management. You need to rely on the Shopify app store to do some seemingly simple tasks, which can make the experience cumbersome at times. I do highly recommend for newer shops but can become a bit of an administrative headache when dealing with multiple POS locations.

 
 

Lorenzo from FWPR
Specialty: e-Commerce
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Great easy user interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used shopify when buying products from some websites, it is very accessible and very easy to use.

 
 

Jake from Too Fit
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Very Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The team at software advice connected me with multiple inventory solutions that fit my needs and found me the perfect match for our company. It saved me a lot of time in researching all the different companies myself. Thank you guys. Highly recommend!

Pros

Support.

 
 

Alisha from Dayhome
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Better Product out there for my buisness

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

shopify point of sale does not track cost of goods and this is a must have for my company, the program is easy to use and okay for the price but ill pay the extra for the feature I need!

 
 

Jennifer from Corral western wear
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Do not use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

shopify point of sale does not track cost of goods. If that's important to you, do not buy the system! Printing tags on here is also a hassle. There are way too many steps just to print a tag.

Cons

Not COGS

 
 

Danielle from Menagerie
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Easily accessible

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I manage in a shop that utilizes Shopify! It is pretty easy to use, easy to pick up and put down, easy to maintain. My only complaint is that the iPad app cuts off music programs either upon opening or when an item is added to the cart. With such a small shop (literally in an old camper) our only option is to run both from the same device. Other than that, I love Shopify!

 
 

genera from 7west management
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

clothing

Ease-of-use

Functionality

Product Quality

Customer Support

I've had experience utilizing shopify for my aunt's eCommerce clothing store. She has no prior knowledge on using any ecommerce software with a shopping cart so we've spent many months building a drop shipping site that did not sync with her retail shops POS system. Which was challenging because it forced us to call all the designers she currently purchases from to ask if they drop ship in the United States. It was easy to place pictures and build the store since shopify has clothing store platforms already built in. They also have a customer support staff you can email with issues but that also leads to time wasted if you cant fix the issue yourself right away.

Pros

My aunt store is currently up and running with no issues :) Now just need to find a smooth way to market the site will be checking out shopify's plugins to assist. If you do not carry hundred's of thousands of skus then this shopping cart would be perfect for your business.

Advice to Others

Definitely one of the leading easy to use shopping carts online!

 
 
 
Showing 1-20 of 394

Chris from Reach eps Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Shopify is an excellent tool, versitile and creative.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Much easier than our existing system, great online visibilty.

Pros

We moved our system from Magento, shopify is simpler and its third party app structure is an excellent innovation.

Cons

Can be a bit tricky if there isnt an out of the box solution to a functionality problem, however there are many developer communities online and there is help available.

Source: Capterra
 

Julie from LiuPierre

September 2017

September 2017

Love this shopping cart solution - easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Super user friendly. You can get a store set up within 1 week, from beginning to end. All the apps and plug ins are also really use to use

Cons

would like more control over the theme without having to learn how to write code. With templates only certain parts of the theme is editable.

Source: Capterra
 

Brian from Lift1428

September 2017

September 2017

Shopify Is EASY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Shopify really is a great option when considering how to build your next e-commerce site.

If you want to get creative you have to know what you're doing. But ultimately, the templates that are available make this Shopify great for starting an e-commerce site.

Pros

As you'd expect, Shopify helps you create an e-commerce site with ease. Using it out of the box, with a little knowledge on web design/development, you can begin accepting orders and using the various plugins to make your site work without problems.

Source: Capterra
 

aaron from nationwide access llc

September 2017

September 2017

So far Shopify the best eCommerce platform I've ever used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support team. They're simply great and realiable. Every time we contact them, they always have a solution for us. Also, they are consistently improving the admin page. Which makes it more user friendly.

Cons

Coming from another eCommerce platform, i would say Shopify makes you spend more money. You would need to purchase apps, in order to have some features that you need.

Source: Capterra
 

Tanya from GMc Energy Limited

September 2017

September 2017

My shop in the palm of my hand!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have my shop walking around with right on my phone, I can complete orders and take my marketing offline, speaking directly with potential customers. Completing orders for customers right away, right on my phone.

Cons

I am unable to list new items through the app, but otherwise, it works very well no bugs and I am quite happy with it.

Source: Capterra
 

Richard from BlueFrog Media
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Fantastic software that has enabled clients of ours to run an online store with no prior experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As already mentioned, the time saved by the Merchant Center integration is superb as well as it removing the most tedious aspect of setting up a google shopping account.

Pros

It's integration with Google Merchant Center, taking the extremely arduous task of building a product data feed and completely automating it, saving me hours of work a month

Cons

Its interface is a little unintuitive for more high-level work as you can tell it was built with simplicity in mind and so the more complex features are somewhat hidden or only available through third-party apps

Source: Capterra
 

Abhijeet from Vodafone India Services Pvt. Ltd.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Too Good For new and small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is very easy to set up and very effective for small businesses.

You can setup all your online business over here within few hours.
I', using this on a daily basis for my website

Pros

Themes are best and setup is quite simple.
The Support is good
User friends
SSL enabled for basic plan

Cons

Apps prices are bit expensive
Overall expensive setup

Advice to Others

Would recommened if small business have good budget in early stages

Source: GetApp
 

Rachel from Little Light Post
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Shopify is pretty easy to use and figure out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was able to build and create my website with little help.

Pros

I like the layouts, apps, and simplicity of putting a website together. The support is very helpful.

Cons

It took me quite a while to figure out where everything was and how to edit. You would assume that everything would be in the same place to edit website, but for some things it's placed in a not so obvious place.

Source: Capterra
 

Daniel from Utzy Naturals
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Fantastic website building software! Use it for my e-commerce website. Love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Gave me a professional looking website without costing tens of thousands of dollars. Also, the platform is very easy to use and integrate with existing systems.

Pros

Easy to use. Constantly adding new features. Ability to add third party apps, which gives you advanced website features for a few bucks a month.

Cons

There are certain, minor features that Shopify doesn't have. Specifically, Shopify doesn't have the ability to store customer's credit card numbers.

Source: Capterra
 

Dana

August 2017

August 2017

Great Product for E-Commerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Shopify is a great product to start or run an e-commerce store online. It's fairly easy to use. You can literally have a store up and running in 20 mins.

Pros

Ease of use
Price
Value

Cons

Have to pay extra for apps

Advice to Others

Be sure to read Shopify Payments terms of service to verify that your products don't violate their TOS.

Source: GetApp
 

Fabiana from 13Boxes
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

The best e-commerce solution in the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a developer I managed to deliver projects in less time. As a user I increase the sales of various customers.

Pros

Easy of use and seamless integration. Shopify is really easy to use and easy to develop with. It has many payment options and the integration is seamlessly. There are multiple and beautiful templates. Also there are many applications that extends the basics functionality of Shopify. As a developer i like Shopify because we can deliver a project in the shortest time possible. As a user, i like the intuitiveness of the platform and the options it provides. The new 'Sections' features have been a major success, allowing the themes to be super dynamic

Cons

The coupons functionality is very tight and inflexible. You can't combine multiple coupons at a time. Also the navigation functionality needs some enhancements like drag n' drop functionality to create submenus. Another thing that needs improvement is the filtering collection functions.

Source: Capterra
 

Kirti from Damco Solutions

August 2017

August 2017

Simplest & Robust Ecommerce Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using shopify from last 1 year. It is very easy to use, navigation is simpler. Tracking sales is one of the most important feature.

Cons

Migrating products from other platform is a tedious task. It should also support multilingual websites.

Source: Capterra
 

Kasey from Get-Z
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shopify is hands down the best e-commerce platform for your business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, Not a time suck, Realizable results using the web page builder, highly customizable, doesn't require a programmer. Huge support base etc. etc. Great product.

Pros

The user interface is easy to use, readily customizable, and robust. You get a website, website builder, hosting and e-commerce all in one. You can use it right out of the box or customize your site to whatever you like. There is a huge base of developers that can add custom add-ons and the support isn't half bad.

Cons

Cost is the biggest issue. With the monthly cost to run a store plus additional costs for some add-ons as well as transaction fees the service isn't the most cost effective, but you get what you pay for.

Source: Capterra
 

Abdulraouf from Akron Children's Hospital

August 2017

August 2017

A hit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

First of all, this is a GREAT value for your money. Most importantly, they are very clear and straightforward about their fees, which you should appreciate, of course. It is extremely easy to use and the platform is aesthetically pleasing with a wide variety of professional looking pre designed themes.

Cons

though not needed for my business, it does not support multi-language stores.
just be mindful of integrating multiable apps, as it can get costly. Sign up for the shopify payments to bypass the transaction fee.

Source: Capterra
 

Tim from Royal Lyons
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Shopify is a robust and flexible platform that meets all of my e-commerce needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's feature-rich, robust, secure, and built on liquid which is completely customizable and intuitive to learn. It has helped grow many businesses that I've supported and provided an interface that was easy for my clients to learn.

Pros

Shopify is built on their liquid proprietary framework. It's extremely powerful and allows for the ultimate customization while remaining efficient and replicable. The theme community is great and it has some of the best looking templates on the market.

Cons

The ability to migrate large numbers of products from other platforms proved difficult at times. There are 3P apps that leant a hand but it still isn't seamless.

Source: Capterra
 

McKay from DryTie

August 2017

August 2017

Shopify makes an online store super easy. I love it & customers love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A whole business around this one software. Can't really get any better than that.

Pros

Shopify has everything you need. It automatically sends emails, has a shopping cart, tracks inventory, everything you need. It is super easy to send a shipment, or issue a refund. Obviously, it takes some time uploading your products, pictures, and designing the website (although it is very easy and straight forward), but the store is super easy to manage. Their analytics are top knotch, much better than Google Analytics.

Cons

I would say that it is a little pricey but it actually is quite affordable when I think about all the features it provides. Honestly, I can't actually think of anything.

Source: Capterra
 

Ryan from Arvo
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Fantastic platform to get your company off the ground

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It really helped streamline our ecommerce site, and drive sales. It increased speeds and made user interactions much easier, and also really boosted our mobile user engagement.

Pros

This is a very easy to use software that allows you to quickly have a store for people to purchase your products. There are a lot of app options which you can use to spruce up your ecommerce site.

Cons

I feel like a lot of basic functionality should be included by shopify in the platform, but instead they push you to purchase applications from their app store to have a lot of these basic functionalities. Coupons is a good example, you could hardly do anything with their built in coupons, and so we had to download an app and pay monthly for more coupon functionality.

Source: Capterra
 

June from Biomeme
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Worked with Shopify for 1 year selling hardware products and consumables.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

They have AMAZING customer service and are attentive to their customers' needs. I had a very positive experience each and every time I had an issue.

Cons

Many of their features require external apps to be downloaded, which requires time and money outside of the Shopify set up.

Source: Capterra
 

Gabriela from Valatam
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Shopify maybe not great to start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

-New experience in ecommerce

Pros

I really like Shopify because it's easy to use. Also it has different features you can use or apps you can add to your store to be able to make things faster or easier

Cons

i don't like the fact that the free trial is just to build your store, to be able to open your store to the public you have to pay.. In my case I used the free trial and then paid for a one month plan but didn't do any sale, and the plans are not cheap so I lost all that money.

Source: Capterra
 

Ben from 7Q81
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

The best is yet to come

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Blazing fast developments, more customers, more earnings

Pros

Shopify is a platform focused on product and inventory managment for your online sales. It allows you to tack your inventory and have reports on your sales. You might say "well, others can do that as well" and the answer is yes, but can they do it better? Shopify is a software as a service, self hosted with a monthly pament. For setting up a quick shop for someone not tech saavy at all Shopify is perfetc, just a few clicks and you're earning money. If you have a physical store the POS is free! Customer service people is always happy and gentle.

Cons

Lack of customization for the product structure at the development level. You end up doing "tricks" with tags and tables inside the content of the product to do some cutomizations at template level. Customer service is a fallacy, yes, they have a chat and they talk with you but 3/3 times I've used it they said my problem was going to be resolved later, that they would open a ticket for that and they never happened (I had to open again a chat in order for them to remind my case). Layout of the admin sections is not clear enough, many links and sections are hidden in undescriptive links.

Source: Capterra