(855) 210-9106

Call for a free consultation.

Overall customer rating: Customer rating:

 (177)

 (382)

Recommended by: Recommended by:

93% of users

68% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“ShopKeep is designed to meet all business needs. Being a small business, we are able to do all of our ordering, inventory, check our sales and cash out customers using one app.”

- Jennifer Haidet, DUCS Drive Up Convenience Store

“There are many features of Shopify's platform that I enjoy, including user, product and order management. Having a basic blog is also fantastic.”

- Corey Capetillo, StreetVirus

Most negative review: Most negative review:

“Occasionally there have been incidents which we were out of a POS for hours or a day. Each time it has been something different. We went through a period of the app locking up a few times a week. This caused shifts to not be closed and therefore left some accounting work to clean up.”

- Chris McKellar, Love’s Ice Cream

“Some more advanced functionalities are missing, but you get what you pay for.”

- Grace Ortelere, AHAVA

Pricing:

How it's priced: How it's priced:

ShopKeep is a cloud-based solution. You pay a monthly subscription fee.

Shopify is a cloud-based solution. You pay a monthly subscription fee.

Contract term: Contract term:

ShopKeep requires no contract for cloud-based deployment.

Shopify requires a monthly contract for cloud-based deployment.

Upfront costs: Upfront costs:

Additional costs apply for hardware and are based on business needs.

Upfront costs include hardware purchases (barcode scanner, cash drawer, receipt printer etc.)

Recurring costs: Recurring costs:

None, beyond subscription fees.

Shopify may charge a credit card rate and/or transaction fees depending on the pricing plan you choose.

What does it cost?: What does it cost?:

Applications:

Point-of-sale: Point-of-sale:

Inventory management: Inventory management:

Customer management: Customer management:

Retail accounting: Retail accounting:

e-Commerce: e-Commerce:

Warehouse management system: Warehouse management system:

Merchandise planning: Merchandise planning:

Ease of Use:

Overall customer rating: Customer rating:

 (177)

 (382)

Most positive review: Most positive review:

“The intuitive design and commands make it really easy to use.”

- Jim Peterson, Peterson’s Pantry & Housewares

“One of the biggest challenges in deploying an e-commerce site is to make the users understand and enjoy handling the operations. Shopify does this perfectly.”

- Michael Sunarlim, Bluelounge

Most negative review: Most negative review:

“Sometimes the screen gets too busy. When you are doing an amount and a percentage discount one cancels the other out.”

- Lauren Jensen, Hollygrove Market

“Formatting options for additional pages are poor. You pretty much have to code it all yourself if you want it to look good.”

- Conrad Cranfield, Kaizen Web

Support:

Overall customer rating: Customer rating:

 (177)

 (382)

Most positive review: Most positive review:

“Support is a strength for ShopKeep. I’ve had consistently helpful techs and virtually 100 percent resolution.”

- Chris McKellar, Love’s Ice Cream

“We love Shopify! It is so easy to use....super user friendly. And when I can't figure something out, their chat support is AMAZING!”

- Cheylyn Carpenter, Little Mae’s Boutique

Most negative review: Most negative review:

“Wait times can be extended at certain times. Attempts are made to communicate online when network or other issues occur, but often the link/webpage is somewhat buried and not readily visible on the homepage.”

- Matt Franko, Franko Associates, LLC

“Sometimes on busy Monday mornings there are long wait times to get to a support rep, but you always get an answer, so that makes up for it.”

- Marvin Abarca, Touch Dolls

Phone support: Phone support:

24/7, toll-free support included in subscription fee.

24/7, toll-free support included in subscription fee.

Online case submission: Online case submission:

Online case submission included in subscription fee.

24/7 online case submission included in subscription fee.

Online support options: Online support options:

Help website, knowledge base and online community included in subscription fee.

Access to a help website, knowledge base and online community are included in subscription fee.

Training: Training:

“Getting Started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

Free training guides for users are available online.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.