SimpleConsign Software


 

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.  SimpleConsign is accessible anytime and anywhere users have an Internet connection. For new users, SimpleConsign offers live training, and customer support is included in their monthly fees.

SimpleConsign manages Point of Sale (POS), consignor relationships, customer tracking (i.e. integrated loyalty programs) and real-time dashboard views. It also separates consignor and store-owned (new or used) inventory. Users have the option to buy the system outright, which gives them the added ability of having automated cash or credit options on their checkout screens. Comprehensive reporting is built into the solution, offering a complete real-time view of sales and operations.

SimpleConsign can also build a fully integrated Website with a cart, and retailers can use their own website in the system’s open API to post their items online.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

45 Reviews of SimpleConsign

Showing 1-20 of 45

 

from It's a Gift! Woman's Exchange of Reading
Specialty: Gifts
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Thanks for making it easy!1

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Likes Best

The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Likes Least

I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations

Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

 

from Revente'
Specialty: Apparel & fashion
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

CUSTOMER SATISFACTION

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Likes Best

ITS EASY TO UNDERSTAND AND USE. EMPLOYEES ARE ALWAYS COURTEOUS AND READY TO HELP.

Likes Least

THAT ON A CONSIGNORS PROFILE, IT NO LONGER TELLS US WHEN AN ITEM WAS SOLD AND BY WHOM.

Recommendations

ONLY TO MAKE SURE THAT THIS PROGRAM MEETS YOUR BUSINESS NEEDS.

 

from Sweet Repeats Consignment
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Making Life Simple "Simple Consign"

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Likes Best

How the program did all the thinking and leg work for you. Once you put your inventory in, it kept track of all your transactions from there on.

Likes Least

I really love the program. The only one thing was if I put in three shirts and when it came time to return only one, I could not just do one item unless I deleted it so it did not show as a return.

Recommendations

Great program easy to figure out and train. Owner and support staff is available and supportive.

 

from Tesoro's Consignment
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Celebrate good times come on!

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Likes Best

True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Likes Least

UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations

Try it, free trial, nothing to loose, the company keeps their word.

 

from Echo
Specialty: Apparel & fashion
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Review from South Cackylacky

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Likes Best

Access data from anywhere (especially from iPhone)

Likes Least

Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations

Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

 

from Button Consignment
Specialty: Consignment
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Excellent software with helpful and available staff

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Likes Best

The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Likes Least

The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations

Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

 

from Just 4 You Consignment & Resale Shop
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Dissappointed

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Likes Best

The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Likes Least

The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations

I am sure it is fine for shops that pay on demand.

 

from The Renewed Company
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

Great Customer Service!

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Likes Best

SimpleConsign is very easy to use and the customer service level is excellent!

Likes Least

There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations

Don't try to save money by using Excel. This is worth the investment!

 

from Amor Y Estilo Resale Boutique
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Customer Review

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Likes Best

The customer service had been great as well as the consignor log in.

Likes Least

I wish it priced items automatically according to brand and style.

Recommendations

Make sure you use every function they offer so you don't miss anything

 

from Sweet Rock'n Kids
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Helpful and easy to access

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Likes Best

I like that this product is cloud based. Our Internet was out but I was able to pull the pos software up on my phone in order to process transactions. I like the detail you can put in regards to the products as well as the customers and consignors.

Likes Least

There are two things I like least and hope for growth with this product. First, how we enter items is detailed but time consuming if you want to keep track of certain things within inventory. There are so many steps, buttons and things to enter it is easy to skip steps in order to be faster for our customers. Second, the reporting within the product could be better. I would like to have a clear report of inventory for a certain date range.

Recommendations

If you want a program that is detailed but easy and one that you can access anywhere online, this is the product you want.

 

from Route 101 Local Goods
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Quality software and a vital component to our business model

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Likes Best

SimpleConsign is indeed simple - and that's important in a business where we're dealing with a huge number of vendors and customers. We had a wish list of capabilities we were looking for in our solution and SimpleConsign was the only one who could handle it. Being cloud-based is a real benefit - not just in minimizing our startup costs but access from anywhere, any time and from any device; this is necessary to our business model and as a value-add for our customers. Training time for new users is minimal thanks to straightforward and thoughtfully designed user interfaces. Support has been insanely responsive (even when we say it's okay to get back to us in a couple of days we hear back in less than an hour in most cases).

Likes Least

No complaints. We haven't found anything that we needed that it hasn't done and support has been top notch.

Recommendations

Define your needs first - there are a number of offerings in this space that have the same basic feature sets but some that go beyond the ordinary. If you're looking to do something different, or differentiate yourself from your competition this will help reduce your options. Take advantage of every demo and put each through your own use cases and don't be afraid to ask the vendors the hard questions.

 

from The Arc of Benton County
Specialty: Furniture & home decor
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Finally able to track inventory

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Likes Best

The best part of Simple Consign (other than its stellar customer service) is the user/software interface. The cashiers fear of doing something new quickly evaporated by Simple Consign's easy to use layout. The many available and custom reports make the back office bookkeeping much better than our old paper and spreadsheet system. If the staff are happy, I'm happy.

Likes Least

We had a rocky start getting all the right hardware, but that's because we didn't buy it all from Traxia. I wish it would have a built-in time clock for employees. We are still trying to perfect a way to charge our non-members a $2 monthly fee only for months they have inventory in our stores.

Recommendations

Have a very clear list of your needs. Think of everything you do and want to do, then ask questions.

 

from USN
Specialty: Antiques / art
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Intuitive, easy to use. Met our needs beautifully.

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Likes Best

Great customer service, affordable, checkout was quick and accurate. Easy to train cashiers to use.

Likes Least

Minor but would like to be able to personalize header/footer. Looking forward to a mobile option.

Recommendations

Generous trial period, customer support was terrific.

 

from Too Good To Be Threw
Specialty: Consignment
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Great Customer Service and Easy to Use

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Likes Best

The POS is extremely easy to use. There is also a rewards program incorporated in the POS that has saved us time and money. The Customer Service is excellent. When we have concerns or suggestions, we are contacted immediately and the issues are addressed if possible. They have listened to our needs and implement those needs when it is possible.

Likes Least

There are still a few areas that we would like to see changed or improved. Some of the printing issues have been a problem, but have been addressed. We would still like to see a sequential consignor numbering system, instead of a random number.

Recommendations

We transferred from Liberty. We were all very familiar with Liberty, so we had some stresses in the transfer, mostly just training 40 people on a new system. We tried it at our smallest store first, to work out any problems and when we felt confident that this was the right system for us we made the switch. I would probably just convert one store at a time instead of doing 3 in a 3 day period.

 

from BBW xChange Inc.
Specialty: Apparel & fashion
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Greatest Consignment Software!

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Likes Best

The ease of use and outstanding customer service. I never feel I am calling another company, but rather an extension of mine. The Simple Consign team is always readily available to help in moments notice and make some of them most seemingly impossible tasks easy. They certainly remove the worry of the software out of me, which allows me to focus on my business instead.

Likes Least

The product is really great and I truly have no complaints about it.

Recommendations

If you are in the market for a resale or consignment software, don't waste your time. I promise, you'll be glad to choose this one and the team behind it.

 

from The Village Store
Specialty: Consignment
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Easy to Learn and use

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Likes Best

We had looked at this software 2 years ago and liked it, but we have a unique situation with our consignors and craft clubs. We looked at the software again this spring and found they had made some changes which made it easier for us to use the software. We were able to assign our consignors an ID number and attach them to the corresponding club. Our questions have always been answered in a timely manor and the staff is very helpful. We are very pleased with the software.

Likes Least

I cannot say there is anything that I don't like. I would like have some report options modified and have made a request for this. They will do it as soon as they are able. I find the company very good to work with.

Recommendations

Ours is a very unique situation with two tiered consignment. I have not found any other stores with this situation so I can't offer recommendations to them. I will say that we have been creative and adapted the software to our needs. I like the online feature vs. buying a software package. It allows SimpleConsign to be always evolving and seamlessly upgrading their product. That is a big plus.

 

from Classy Kids by susie
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I couldn't be more pleased with the flexibility of this product.

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Likes Best

My favorite part of this program is its flexibility in entering inventory. The professional customer service is the best I have seen and you couldn't ask for better tech support.

Likes Least

I have not found anything I don't like about the program so far.

Recommendations

Consider the time it saves you verses an alternative product and imagine how much extra you can do with that time. I know my sales have increased so it pays for itself plus.

 

from Limited Edition
Specialty: Antiques / art
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Functional Software Reasonably priced & Easy to Use

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Likes Best

The software is stable and resides in the cloud making it easily accessible from any location. Pretty straightforward to use and ideal as an antique mall software.

Likes Least

The vendor is slow to adopt suggested changes for seemingly easy fixes such as assigning fees to online banking options or adding international addresses. Worse is the fact that consignors are able see other consignors daily sales throughout a given month until the month is over.

Recommendations

Consider looking elsewhere if online and international sales are a big part of your retail business.

 

from Sparrows Consignment
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

SimpleConsign for the best customer service!

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Likes Best

Customer service is the best that I have ever experienced. Every email, support ticket, and phone call has been answered quickly and effectively resolved any issue I may encounter.
The interface itself is easy to use. Almost initiative in the way that if I think something should be "right here" it usually is. My 70 year old Grandmother has learned how to check people out with out a problem!
The reports section allows for all the data collection I could want. I am easily able to compare sales over time periods, figure out consignor portions, sales tax, fees. My current favorite feature has to be calculating the top ten consignors, bottom ten, what percentage of their items sold, ect.

Likes Least

There isn't a single thing I would change! Last year there were a few features I would have noted here, but in the last update, all of them were added!

Recommendations

When trying to pick out software, I looked at a variety of options. Overall, I decided that SimpleConsign was right for me because they were so responsive to questions, they were easy to contact, and tech support is always right there when I need them.

 

from The clothesline
Specialty: Apparel & fashion
Number of employees: 1 employee Employees number: 1 employee

Simply satisfied with simple consign!

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Likes Best

I love how easy it is to use! I am seriously bad with computers, but I manage to maneuver my way through the program easily! There are some great features that really make life in the consignment business easier!

Likes Least

The only thing I don't particularly like is having to pay more for consignor access, but I just have the basic package, so I don't know much about the features that are provided with the other packages, it may very well be worth the extra money.

Recommendations

I highly recommend using software to help manage inventory and consignors, and point of sale!

 
 
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