SimpleConsign Software


 

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.  SimpleConsign is accessible anytime and anywhere users have an Internet connection. For new users, SimpleConsign offers live training, and customer support is included in their monthly fees.

SimpleConsign manages Point of Sale (POS), consignor relationships, customer tracking (i.e. integrated loyalty programs) and real-time dashboard views. It also separates consignor and store-owned (new or used) inventory. Users have the option to buy the system outright, which gives them the added ability of having automated cash or credit options on their checkout screens. Comprehensive reporting is built into the solution, offering a complete real-time view of sales and operations.

SimpleConsign can also build a fully integrated Website with a cart, and retailers can use their own website in the system’s open API to post their items online.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

153 Reviews of SimpleConsign

 
Software Advice Reviews (49)
More Reviews (104)

Showing 1-20 of 49

from Tacoma Thrift & Consignment
Specialty: Furniture & home decor
Number of employees: 1 employee Employees number: 1 employee

The best out there - but lacks some usability features.

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I love this software very much but I wish the reporting were better, for starters. I know you can generate reports but it could be much more user friendly in that regard. I would also really appreciate being able to customize price tags. Right now I have to generate a report, export to CSV, edit in excel, then upload into Avery so I can customize the template how I see fit. So many extra steps. Aside from that, everything works really well. It is so handy to know exactly what to pay consignors and keep track of inventory. I haven't used all of the software yet but slowly I am learning all the tricks and I really like it. Thanks!

 
 

from Fashion Exchange
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

Friendly service. Easy to use. Sometimes I think it is too much program for what I need. But you can use just what you need. I

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I have had this system for about 9 months. Sometimes I think it is too much program for what I need, but I can use just what I do need and it is really efficient. The support staff has been wonderful and always call back in a timely manner. I will say that when I was looking to buy the system, they said they may be able to tweak something to accommodate my store. In my county the tax rate can be odd. I have asked a few times and they don't want to fix it. So if it isn't exactly the way you need it, don't count on them changing it for you. But overall I love it and it has been easy to train other people on.

 
 

from The Arc of Benton County
Specialty: Furniture & home decor
Number of employees: 11-50 employees Employees number: 11-50 employees

SimpleConsign truly is simple

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We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros

I like the ease of use and the broad range of reports SimpleConsign offers.

Cons

There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Advice to Others

Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

 
 

from The Village Store, The Recreation Centers of Sun City West, Inc.
Specialty: Consignment
Number of employees: 201-500 employees Employees number: 201-500 employees

So Happy to have SimpleConsign.

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We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros

The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons

If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Advice to Others

Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

 
 

from It's a Gift! Woman's Exchange of Reading
Specialty: Gifts

Thanks for making it easy!1

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Likes Best

The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Likes Least

I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations

Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

 
 

from Revente'
Specialty: Apparel & fashion

CUSTOMER SATISFACTION

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Likes Best

ITS EASY TO UNDERSTAND AND USE. EMPLOYEES ARE ALWAYS COURTEOUS AND READY TO HELP.

Likes Least

THAT ON A CONSIGNORS PROFILE, IT NO LONGER TELLS US WHEN AN ITEM WAS SOLD AND BY WHOM.

Recommendations

ONLY TO MAKE SURE THAT THIS PROGRAM MEETS YOUR BUSINESS NEEDS.

 
 

from Sweet Repeats Consignment
Specialty: Consignment

Making Life Simple "Simple Consign"

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Likes Best

How the program did all the thinking and leg work for you. Once you put your inventory in, it kept track of all your transactions from there on.

Likes Least

I really love the program. The only one thing was if I put in three shirts and when it came time to return only one, I could not just do one item unless I deleted it so it did not show as a return.

Recommendations

Great program easy to figure out and train. Owner and support staff is available and supportive.

 
 

from Tesoro's Consignment
Specialty: Consignment

Celebrate good times come on!

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Likes Best

True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Likes Least

UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations

Try it, free trial, nothing to loose, the company keeps their word.

 
 

from Echo
Specialty: Apparel & fashion

Review from South Cackylacky

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Likes Best

Access data from anywhere (especially from iPhone)

Likes Least

Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations

Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

 
 

from Button Consignment
Specialty: Consignment

Excellent software with helpful and available staff

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Likes Best

The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Likes Least

The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations

Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

 
 

from Just 4 You Consignment & Resale Shop
Specialty: Consignment

Dissappointed

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Likes Best

The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Likes Least

The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations

I am sure it is fine for shops that pay on demand.

 
 

from The Renewed Company
Specialty: Consignment

Great Customer Service!

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Likes Best

SimpleConsign is very easy to use and the customer service level is excellent!

Likes Least

There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations

Don't try to save money by using Excel. This is worth the investment!

 
 

from Amor Y Estilo Resale Boutique
Specialty: Consignment

Customer Review

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Likes Best

The customer service had been great as well as the consignor log in.

Likes Least

I wish it priced items automatically according to brand and style.

Recommendations

Make sure you use every function they offer so you don't miss anything

 
 

from Sweet Rock'n Kids
Specialty: Consignment

Helpful and easy to access

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Likes Best

I like that this product is cloud based. Our Internet was out but I was able to pull the pos software up on my phone in order to process transactions. I like the detail you can put in regards to the products as well as the customers and consignors.

Likes Least

There are two things I like least and hope for growth with this product. First, how we enter items is detailed but time consuming if you want to keep track of certain things within inventory. There are so many steps, buttons and things to enter it is easy to skip steps in order to be faster for our customers. Second, the reporting within the product could be better. I would like to have a clear report of inventory for a certain date range.

Recommendations

If you want a program that is detailed but easy and one that you can access anywhere online, this is the product you want.

 
 

from Route 101 Local Goods
Specialty: Consignment

Quality software and a vital component to our business model

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Likes Best

SimpleConsign is indeed simple - and that's important in a business where we're dealing with a huge number of vendors and customers. We had a wish list of capabilities we were looking for in our solution and SimpleConsign was the only one who could handle it. Being cloud-based is a real benefit - not just in minimizing our startup costs but access from anywhere, any time and from any device; this is necessary to our business model and as a value-add for our customers. Training time for new users is minimal thanks to straightforward and thoughtfully designed user interfaces. Support has been insanely responsive (even when we say it's okay to get back to us in a couple of days we hear back in less than an hour in most cases).

Likes Least

No complaints. We haven't found anything that we needed that it hasn't done and support has been top notch.

Recommendations

Define your needs first - there are a number of offerings in this space that have the same basic feature sets but some that go beyond the ordinary. If you're looking to do something different, or differentiate yourself from your competition this will help reduce your options. Take advantage of every demo and put each through your own use cases and don't be afraid to ask the vendors the hard questions.

 
 

from The Arc of Benton County
Specialty: Furniture & home decor

Finally able to track inventory

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Likes Best

The best part of Simple Consign (other than its stellar customer service) is the user/software interface. The cashiers fear of doing something new quickly evaporated by Simple Consign's easy to use layout. The many available and custom reports make the back office bookkeeping much better than our old paper and spreadsheet system. If the staff are happy, I'm happy.

Likes Least

We had a rocky start getting all the right hardware, but that's because we didn't buy it all from Traxia. I wish it would have a built-in time clock for employees. We are still trying to perfect a way to charge our non-members a $2 monthly fee only for months they have inventory in our stores.

Recommendations

Have a very clear list of your needs. Think of everything you do and want to do, then ask questions.

 
 

from USN
Specialty: Antiques / art

Intuitive, easy to use. Met our needs beautifully.

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Likes Best

Great customer service, affordable, checkout was quick and accurate. Easy to train cashiers to use.

Likes Least

Minor but would like to be able to personalize header/footer. Looking forward to a mobile option.

Recommendations

Generous trial period, customer support was terrific.

 
 

from Too Good To Be Threw
Specialty: Consignment

Great Customer Service and Easy to Use

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Likes Best

The POS is extremely easy to use. There is also a rewards program incorporated in the POS that has saved us time and money. The Customer Service is excellent. When we have concerns or suggestions, we are contacted immediately and the issues are addressed if possible. They have listened to our needs and implement those needs when it is possible.

Likes Least

There are still a few areas that we would like to see changed or improved. Some of the printing issues have been a problem, but have been addressed. We would still like to see a sequential consignor numbering system, instead of a random number.

Recommendations

We transferred from Liberty. We were all very familiar with Liberty, so we had some stresses in the transfer, mostly just training 40 people on a new system. We tried it at our smallest store first, to work out any problems and when we felt confident that this was the right system for us we made the switch. I would probably just convert one store at a time instead of doing 3 in a 3 day period.

 
 

from BBW xChange Inc.
Specialty: Apparel & fashion

Greatest Consignment Software!

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Likes Best

The ease of use and outstanding customer service. I never feel I am calling another company, but rather an extension of mine. The Simple Consign team is always readily available to help in moments notice and make some of them most seemingly impossible tasks easy. They certainly remove the worry of the software out of me, which allows me to focus on my business instead.

Likes Least

The product is really great and I truly have no complaints about it.

Recommendations

If you are in the market for a resale or consignment software, don't waste your time. I promise, you'll be glad to choose this one and the team behind it.

 
 

from The Village Store
Specialty: Consignment

Easy to Learn and use

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Likes Best

We had looked at this software 2 years ago and liked it, but we have a unique situation with our consignors and craft clubs. We looked at the software again this spring and found they had made some changes which made it easier for us to use the software. We were able to assign our consignors an ID number and attach them to the corresponding club. Our questions have always been answered in a timely manor and the staff is very helpful. We are very pleased with the software.

Likes Least

I cannot say there is anything that I don't like. I would like have some report options modified and have made a request for this. They will do it as soon as they are able. I find the company very good to work with.

Recommendations

Ours is a very unique situation with two tiered consignment. I have not found any other stores with this situation so I can't offer recommendations to them. I will say that we have been creative and adapted the software to our needs. I like the online feature vs. buying a software package. It allows SimpleConsign to be always evolving and seamlessly upgrading their product. That is a big plus.

 
 
 
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