SimpleConsign Software


 

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.  SimpleConsign is accessible anytime and anywhere users have an Internet connection. For new users, SimpleConsign offers live training, and customer support is included in their monthly fees.

SimpleConsign manages Point of Sale (POS), consignor relationships, customer tracking (i.e. integrated loyalty programs) and real-time dashboard views. It also separates consignor and store-owned (new or used) inventory. Users have the option to buy the system outright, which gives them the added ability of having automated cash or credit options on their checkout screens. Comprehensive reporting is built into the solution, offering a complete real-time view of sales and operations.

SimpleConsign can also build a fully integrated Website with a cart, and retailers can use their own website in the system’s open API to post their items online.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

38 Reviews of SimpleConsign

Showing 1-20 of 38

 

from The Renewed Company
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

Great Customer Service!

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Likes Best

SimpleConsign is very easy to use and the customer service level is excellent!

Likes Least

There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations

Don't try to save money by using Excel. This is worth the investment!

 

from Amor Y Estilo Resale Boutique
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

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The customer service had been great as well as the consignor log in.

Likes Least

I wish it priced items automatically according to brand and style.

Recommendations

Make sure you use every function they offer so you don't miss anything

 

from Sweet Rock'n Kids
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Helpful and easy to access

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Likes Best

I like that this product is cloud based. Our Internet was out but I was able to pull the pos software up on my phone in order to process transactions. I like the detail you can put in regards to the products as well as the customers and consignors.

Likes Least

There are two things I like least and hope for growth with this product. First, how we enter items is detailed but time consuming if you want to keep track of certain things within inventory. There are so many steps, buttons and things to enter it is easy to skip steps in order to be faster for our customers. Second, the reporting within the product could be better. I would like to have a clear report of inventory for a certain date range.

Recommendations

If you want a program that is detailed but easy and one that you can access anywhere online, this is the product you want.

 

from Route 101 Local Goods
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Quality software and a vital component to our business model

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Likes Best

SimpleConsign is indeed simple - and that's important in a business where we're dealing with a huge number of vendors and customers. We had a wish list of capabilities we were looking for in our solution and SimpleConsign was the only one who could handle it. Being cloud-based is a real benefit - not just in minimizing our startup costs but access from anywhere, any time and from any device; this is necessary to our business model and as a value-add for our customers. Training time for new users is minimal thanks to straightforward and thoughtfully designed user interfaces. Support has been insanely responsive (even when we say it's okay to get back to us in a couple of days we hear back in less than an hour in most cases).

Likes Least

No complaints. We haven't found anything that we needed that it hasn't done and support has been top notch.

Recommendations

Define your needs first - there are a number of offerings in this space that have the same basic feature sets but some that go beyond the ordinary. If you're looking to do something different, or differentiate yourself from your competition this will help reduce your options. Take advantage of every demo and put each through your own use cases and don't be afraid to ask the vendors the hard questions.

 

from The Arc of Benton County
Specialty: Furniture & home decor
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Finally able to track inventory

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The best part of Simple Consign (other than its stellar customer service) is the user/software interface. The cashiers fear of doing something new quickly evaporated by Simple Consign's easy to use layout. The many available and custom reports make the back office bookkeeping much better than our old paper and spreadsheet system. If the staff are happy, I'm happy.

Likes Least

We had a rocky start getting all the right hardware, but that's because we didn't buy it all from Traxia. I wish it would have a built-in time clock for employees. We are still trying to perfect a way to charge our non-members a $2 monthly fee only for months they have inventory in our stores.

Recommendations

Have a very clear list of your needs. Think of everything you do and want to do, then ask questions.

 

from USN
Specialty: Antiques / art
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Intuitive, easy to use. Met our needs beautifully.

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Great customer service, affordable, checkout was quick and accurate. Easy to train cashiers to use.

Likes Least

Minor but would like to be able to personalize header/footer. Looking forward to a mobile option.

Recommendations

Generous trial period, customer support was terrific.

 

from Too Good To Be Threw
Specialty: Consignment
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Great Customer Service and Easy to Use

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Likes Best

The POS is extremely easy to use. There is also a rewards program incorporated in the POS that has saved us time and money. The Customer Service is excellent. When we have concerns or suggestions, we are contacted immediately and the issues are addressed if possible. They have listened to our needs and implement those needs when it is possible.

Likes Least

There are still a few areas that we would like to see changed or improved. Some of the printing issues have been a problem, but have been addressed. We would still like to see a sequential consignor numbering system, instead of a random number.

Recommendations

We transferred from Liberty. We were all very familiar with Liberty, so we had some stresses in the transfer, mostly just training 40 people on a new system. We tried it at our smallest store first, to work out any problems and when we felt confident that this was the right system for us we made the switch. I would probably just convert one store at a time instead of doing 3 in a 3 day period.

 

from BBW xChange Inc.
Specialty: Apparel & fashion
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Greatest Consignment Software!

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Likes Best

The ease of use and outstanding customer service. I never feel I am calling another company, but rather an extension of mine. The Simple Consign team is always readily available to help in moments notice and make some of them most seemingly impossible tasks easy. They certainly remove the worry of the software out of me, which allows me to focus on my business instead.

Likes Least

The product is really great and I truly have no complaints about it.

Recommendations

If you are in the market for a resale or consignment software, don't waste your time. I promise, you'll be glad to choose this one and the team behind it.

 

from The Village Store
Specialty: Consignment
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Easy to Learn and use

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Likes Best

We had looked at this software 2 years ago and liked it, but we have a unique situation with our consignors and craft clubs. We looked at the software again this spring and found they had made some changes which made it easier for us to use the software. We were able to assign our consignors an ID number and attach them to the corresponding club. Our questions have always been answered in a timely manor and the staff is very helpful. We are very pleased with the software.

Likes Least

I cannot say there is anything that I don't like. I would like have some report options modified and have made a request for this. They will do it as soon as they are able. I find the company very good to work with.

Recommendations

Ours is a very unique situation with two tiered consignment. I have not found any other stores with this situation so I can't offer recommendations to them. I will say that we have been creative and adapted the software to our needs. I like the online feature vs. buying a software package. It allows SimpleConsign to be always evolving and seamlessly upgrading their product. That is a big plus.

 

from Classy Kids by susie
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I couldn't be more pleased with the flexibility of this product.

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Likes Best

My favorite part of this program is its flexibility in entering inventory. The professional customer service is the best I have seen and you couldn't ask for better tech support.

Likes Least

I have not found anything I don't like about the program so far.

Recommendations

Consider the time it saves you verses an alternative product and imagine how much extra you can do with that time. I know my sales have increased so it pays for itself plus.

 

from Limited Edition
Specialty: Antiques / art
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Functional Software Reasonably priced & Easy to Use

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Likes Best

The software is stable and resides in the cloud making it easily accessible from any location. Pretty straightforward to use and ideal as an antique mall software.

Likes Least

The vendor is slow to adopt suggested changes for seemingly easy fixes such as assigning fees to online banking options or adding international addresses. Worse is the fact that consignors are able see other consignors daily sales throughout a given month until the month is over.

Recommendations

Consider looking elsewhere if online and international sales are a big part of your retail business.

 

from Sparrows Consignment
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

SimpleConsign for the best customer service!

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Likes Best

Customer service is the best that I have ever experienced. Every email, support ticket, and phone call has been answered quickly and effectively resolved any issue I may encounter.
The interface itself is easy to use. Almost initiative in the way that if I think something should be "right here" it usually is. My 70 year old Grandmother has learned how to check people out with out a problem!
The reports section allows for all the data collection I could want. I am easily able to compare sales over time periods, figure out consignor portions, sales tax, fees. My current favorite feature has to be calculating the top ten consignors, bottom ten, what percentage of their items sold, ect.

Likes Least

There isn't a single thing I would change! Last year there were a few features I would have noted here, but in the last update, all of them were added!

Recommendations

When trying to pick out software, I looked at a variety of options. Overall, I decided that SimpleConsign was right for me because they were so responsive to questions, they were easy to contact, and tech support is always right there when I need them.

 

from The clothesline
Specialty: Apparel & fashion
Number of employees: 1 employee Employees number: 1 employee

Simply satisfied with simple consign!

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Likes Best

I love how easy it is to use! I am seriously bad with computers, but I manage to maneuver my way through the program easily! There are some great features that really make life in the consignment business easier!

Likes Least

The only thing I don't particularly like is having to pay more for consignor access, but I just have the basic package, so I don't know much about the features that are provided with the other packages, it may very well be worth the extra money.

Recommendations

I highly recommend using software to help manage inventory and consignors, and point of sale!

 

from Fringe Consignment
Specialty: Consignment
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Best on the Market

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Likes Best

*Quick response from tech support
*Ease of use with multiple stores
*General ease of use regarding input and organization

Likes Least

We really had very few issues - there are some reports that we would have liked, but were not able to put together through their options, but we could usually come up with something that did the job

Recommendations

I have been in the consignment business for 10 years and have had 3 different consignment software programs over that time period. SimpleConsign is by far the easiest, most accessible (let's face it - we as business owners need to be able to see what's going on from wherever we are these days), and has the best tech dept out there (quickest response time and they can basically take care of any problem remotely). At the time of transition to SimpleConsign, we had 2 different softwares in 2 different stores (due to a recent purchase of a store) and both switchovers were done with very few issues and no loss of data. If you are a new store, then start with them from the beginning. If you are considering a change, then no need to worry - they will take care of everything and you'll wish you had done it sooner!

 

from NewEnough Kids LLP
Specialty: Apparel & fashion
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

We Love SimpleConsign

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Likes Best

I like that I can always talk to someone when I need help. I can shoot an email and get an almost immediate response. If I emailed the wrong person they get me in the right direction immediately. They worked around our needs. I love the very low start up cost and also the fact that I don't have to back up ANYTHING, it is all saved for me somewhere secure!!!! The very best part - the pricing, its black and white, no extra fees EVER

Likes Least

Sometimes there is a small glitch here and there but what software doesn't have that. It always gets fixed fast!

Recommendations

If you are looking for a simple program that allows you to customize almost every aspect this is one for you. The best part is if you don't like it your not out much money! Also it would be super easy to import your current software data.

 

from Just a Wee Bit Used
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

SimpleConsign is amazing, user friendly and very affordable.

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Likes Best

It's Web based, if my computer crashes, my information is always there!

Likes Least

I can't think of anything, I'm very happy with SimpleConsign

Recommendations

When I started Just A Wee Bit Used in September 2010, I didn't think I could budget in consignment store software. The store, of course, started small and we entered all inventory by hand, hand wrote the tags and did all of the reports on an excel spreadsheet. We did this for 2 1/2 years.

I finally decided my budget could handle the software, we'd grown to the point that we couldn't keep up. I researched several software companies determined that I'd rather buy the software upfront and be done with it. I was absolutely sure that I DID NOT want Web based software, that I would need to pay a monthly fee for as long as the store was open. I then researched SimpleConsign. Boy was I wrong! The on-line demo was easy and user friendly, the price was so AMAZINGLY AFFORDABLE. No extra fees each time they upgrade, or hidden fees, always friendly and helpful when we have problems. Oh how I wish I had found them from the get go!

We'll be celebrating five years September 2015. SimpleConsign has made my life in the consignment business soooo much easier! Thank you!

 

from TATA on Main
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Simple Consign is just that- SIMPLE/ EASY and a live saver

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Likes Best

Everything- it is easy to use and the customer service is outstanding. Every element of this software has been awesome- from the daily reports, to the rewards program, to the consignor access. It has changed the way we do business.

Likes Least

Actually- truthfully- I love it all. I have not fouond a single flaw or improvement needed.

Recommendations

Talk to users of this product before buying another software. Simple Consign is absolutely ideal for a consignment environment.

 

from Acorn Gallery
Specialty: Antiques / art
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Excellent Product.. Amazing and intuitive

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Likes Best

Ease of use and amazing tracking and statistics. Our rep at SimpleConsign is always available to help with questions and returns phones calls.

Likes Least

Nothing at all. Fits all my needs. The software was built for many applications and works great for me

Recommendations

Look no father then SimpleConsign. They work with you. And don't forget about you after they sell you in them.

 

from Taylor Bug's Kids Boutique & Consignment
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

AMAZING company! The BEST in consignment software!

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Likes Best

My team at Taylor Bug’s loves the system because it is easy to use. They think it is super easy to add store inventory and the option to search for consignors and customers. I am thankful for the value that we also receive for all the services that are provided!

From the moment we contacted Traxia I have been SUPER IMPRESSED and pleased!
I know the importance of partnering with companies that uphold high standards of quality and customer service. Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! I am so thankful for the years I had doing it ‘old school’ style as it has helped me appreciated the complexity and possibilities that are offered with systems such as Traxia. They make a small business owners life possible, efficient and accurate!

Likes Least

After doing inventory with hand written tags for a year I switched to a download template software. It was AWFUL! I then came across Traxia SimpleConsign on-line. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store!
With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We are now able to offer store credit, cash and even a combination of the two! It is amazing to be able to search items that may have lost a tag, look up records of previous sold items for pricing points, pull reports and track new and consigned inventory, enter inventory items from home if needed, view store information/reporting on my phone just to name a few.
I also love the Help Desk option they use to 'view' our screen and help instruct and/or set up. And the best part is the company continues to excel, grow and create updates for its current and future clients.

Recommendations

Partnering with Traxia has been one of the BEST decisions that I have made for my business.

I am confident that my next adventure (adding the opportunity to sell items online) will be possible in the future for my store! Fingers crossed!!!

It is such a blessing to know that Traxia Simple Consign will take care of me and all my small business needs! I love that they have helped me grow my business and are ready with the systems in place for our future growth! Thank you Traxia Team for all you and your company do. Your service is recognized and appreciated by our team at Taylor Bug's in Hueytown, Alabama!

 

from TATA on Main
Specialty: Consignment
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Dazzled, Delighted and Devoted to Simple Consign

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Likes Best

Both the product and the vendor are completly about customer service. The software is easy and yet complete. IDEAL for stores with consignors. Our customers love being able to access their account information 24/7. This feature alone saves the staff hours of phone calls. The personal service by the Simple Consign staff is fabulous. Timely, friendly and competent. The reports that are available are just awesome and make book keeping a joy.

Likes Least

I truly have NO concerns or complaints about the vendor. Service has been second to none. They are open to comments and act on any questions or guidance we have requested. The software is excellent. My only suggestion to date is to allow customers to access how many rewards points they have online. This would save us from having to pull that up everytime we get asked that question.

Recommendations

SEEK input from other store owners first. Compare price, flexibility of "contract",ease of use, access to information from various locations, level of customer service and over all satisfaction. There is no doubt in my mind, Simple Consign is the best software out there for consignment stores. I did my homework for months before settling for Simple Consign and I am convinced it is the best choice I could have made.

 
 
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