Starmount Customer Engagement Suite is an integrated retail solution that includes applications for point of sale (POS), inventory management and customer management. This software is geared toward engaging customers through the use of mobile devices. It is available either as a cloud-based system or on-premise.
Starmount Customer Engagement Suite allows users to track customer information and shopping history, and it offers real-time information on products, including product reviews and availability.
Customers can start and finish shopping in any channel. This software lets users equip employees with mobile devices, from which employees can see customer history.
Users can track inventory across multiple stores and generate inventory reports. Starmount Customer Engagement Suite also includes employee management tools, such as a time clock, and it allows managers to award sales commissions if applicable.
This product is geared to larger businesses with multiple retail locations. Pricing is offered on both a license or per location basis. Starmount Customer Engagement Suite’s on-premise deployment is platform-agnostic, and it has apps for Android and iOS.