Visual Retail Plus Software


 

Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry, VRP gives retailers the most up-to-date technology available for a variety of retail applications.

The solution can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and complete control of operations and employees, including across multiple registers or locations.

The control center allows users to manage the various system features, turning them on or off depending on the store's needs. These changes take effect immediately; there's no need to restart the program or the terminal. Inventory is strictly controlled through te "Inventory Matrix", which allows users to adjust inventory without accessing any of the other modules, creating purchase orders or shipping manifests, change item pricing, print barcodes and labels, categorize inventory and more.  The "Close to Real Time" feature ensures this sales and inventory data stays accurate and up-to-date, even when the Internet is down.

Visual Retail Plus includes a reporting module that provides a variety of views and analyses, with recommendations for markups, transfers and purchase orders to ensure smooth operations. All of this functionality is backed by highly qualified tech support, available via phone, email and on the Web, usually within minutes. VRP is also fully integrated with a number of e-commerce companies, allowing retailers a choice from which to choose in order to sell online seamlessly.

For retailers seeking control over every aspect of their business, Visual Retail Plus is a complete, scalable solution.

 

Visual Retail Plus - Add an Item
 
  • Visual Retail Plus - Add an Item
    Add an Item
  • Visual Retail Plus - Stores Profit Comparison Chart
    Stores Profit Comparison Chart
  • Visual Retail Plus - Customer Purchases Summary
    Customer Purchases Summary
  • Visual Retail Plus - Inventory Matrix
    Inventory Matrix
  • Visual Retail Plus - Sales Report
    Sales Report
Supported Operating System(s):
Windows XP, Windows Vista, Windows 7

109 Reviews of Visual Retail Plus

 

from Pretty Girl
Specialty: General merchandise
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

User friendly system

Ease-of-use

This system is tremendously easy to use, one of the greatest attributes for this system. Everyone can learn it quickly and really fast.

Functionality

As a POS system, it does exactly as it's supposed to. We have had no one complain of it not meeting one's need at the end of the day.

Product Quality

The quality for some module isn't the best designed, other than that I think it's a nice system to work with.

Customer Support

The support is awesome; they are some friendly people who are always ready to assist, and there isn't much they can't fix.

Likes Best

This is a nicely made system that can do just about anything that you need a system to do in a short space of time.

Likes Least

The product is neatly put together; however, there are some programs that are top plain and no creativity was added to it. You could tell they didn't put a lot of thought with the design for them.

Recommendations

Try it! Read up about it, and it might just work for you, and you would not regret it.

 

from Pretty Girl
Specialty: General merchandise
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Point of Sale review

Ease-of-use

The product ease of use is the only good quality this program has going for it; it's extremely simple, and there ins't much you can't learn.

Functionality

The product itself meets our needs because it does what we want it to do; however, it does it at a slower pace.

Product Quality

The quality is standard. You can tell it's not a huge company that is doing this because it looks very plain and simple. Nothing too fabulous.

Customer Support

I have never had any contact with the company's customer support.

Likes Best

It's easy to learn, and the icons are all right in front of you. However, it's not the best to work in all the time.

Likes Least

The point of sale is tremendously slow. If you start it up in the morning, it moves even more slowly. Scanning takes a long time to appear on the screen, and you're there watching and waiting while the items ring up.

Recommendations

Use a trial of the system before purchasing so that you can see all its faults and decide if you really want to use it first.

 

from Pretty Girl
Specialty: Apparel & fashion
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Works Great

Ease-of-use

It is easy to use. It has bold icons that guide you, and once you're in, you learn the product so fast.

Functionality

I use this every day, so it helps me a lot. Sometimes, it crashes in the middle of my work, but once it's back up, I can continue my work stress-free.

Product Quality

It's well-made because it's an easy product to learn to use and love. It's poorly designed because there are too many crashes that needs to be fixed multiple times.

Customer Support

I've never dealt with the customer service department before.

Likes Best

This software is very useful. It is designed for durability and great understanding

Likes Least

Regardless of how great this product is, there is still the fact that there needs to be work done on it regarding its many crashes, and taking forever to load or breaking down in the middle of a project

Recommendations

In order to see if this is a good product for your company, I suggest you make different persons try it and give their take on it before you decide to get it.

 

from Pretty Girl
Specialty: Apparel & fashion
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

VRP - Best product so far

Ease-of-use

It's very easy to use because the icons are so bold you never have to figure out which you need to select because its right in front of you.

Functionality

I use this product every day, and even though it runs very slow, I am still able to accomplish a lot.

Product Quality

It has good quality. It's better than the last system we used.

Customer Support

I've never dealt with the customer service department.

Likes Best

It is very easy to understand its process of use. I like that I can do my work and still do something else in the background without disturbing one section.

Likes Least

There are too many issues regarding this product. It slows down when a lot is running on it.

Recommendations

Learn to adapt and understand the software before rushing to a judgement.

 

from Cookies
Specialty: General merchandise
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

No instructions

Ease-of-use

Due to the lack of any sort of instructions, I cannot say it is easy to use. Many times, I take a while to figure out what I have to do in order to get the results I need, and if I have conflicting results, I know how if my search is even correct. It's very confusing.

Functionality

I am not impressed at all; it takes me a long time to get what I need done because it's a constant struggle.

Product Quality

It needs a lot of improvement, and whenever there is an update, it gets even worse; it's not consistent at all!

Customer Support

Not good, as many times I have spoken to a very rude tech who doesn't seem to know what he's doing.

Likes Best

This program has the potential to do a lot, and there are a lot of programs to work with, but there is also a lot of work that should be spent on improving this program to be more useful.

Likes Least

There are many things that just don't work on this program. There are absolutely no instructions on how to use the programs like the report, etc. It's like a guessing game; you input your information, and you have to try and figure out the results if it's even accurate. It would be a great help to have a "help" button.

Recommendations

If you are interested in using this, please make sure you take notes on all the programs, you need step-by-step instructions on how they all work.

 

from Pretty Girl
Specialty: Apparel & fashion
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Good system to start with

Ease-of-use

The easiness is great; however, there are a few times where we had to call for advice on how to use a module, but it was not self-explanatory.

Functionality

Our needs are definitely being met with most if not all the modules in this program, no doubt about that.

Product Quality

The quality does need some improvement; there are some places where it looks so plain and blunt that you wonder if it was meant to be used or not.

Customer Support

For the most part, the team over there is well-put-together and supportive, and they always try to help the best way possible.

Likes Best

The efficiency pf this system is a plus and makes it a great investment. The workload it reduces is incredible.

Likes Least

I don't like that when we do updates, there are so many different glitches that were never there on the previous version.

Recommendations

Try it, test it, and make sure it fits into your work environment. Once it does, the entire company and staff will get used to using it.

 

from Pretty Girl
Specialty: e-Commerce
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

It works well

Ease-of-use

VRP is very easy to work with. Everything is easy to locate, and the basic functions are all simple; you can't ask for a more simple program.

Functionality

The functionality meets our needs greatly! We love it; it works well for us.

Product Quality

The quality is up to standard. It's well-designed to look the way it works, and it's both simple and functional.

Customer Support

Other than some long wait times, customer support has been good, and they are very friendly.

Likes Best

It's a great product that functions well, and there isn't a thing that can't be done on it.

Likes Least

It's speed needs improvement; it can have moments when it runs extremely slow for no apparent reason.

Recommendations

Its an all-in-one system, and it works great with the POS. If you are looking for a simple POS system, this could work for you!

 

from Cookieskids.com
Specialty: e-Commerce
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Cool program

Ease-of-use

Visual Retail Plus is one of the easiest program to use. No one has ever complained on the difficulty of it.

Functionality

This is a great product that have proven to be reliable and has met our needs greatly. It really helps you to be efficient.

Product Quality

It's a well-designed system for what is needs to do. It's not a complicated system and it doesn't look complicated.

Customer Support

There are great most of the time, however, there are times when they don't respond to you until you call them several times.

Likes Best

This is a really nice program to work with. There are many task you can perform with it, and it really helps you to get your work done in a fast way.

Likes Least

We have mishaps here and there with it moving slow, and we having to call technical support for correcting errors we make.

Recommendations

It's a really nice and user-friendly system. They make whatever program you need and it can do numerous things, like reports and analysis.

 

from Cookie's Department Stores
Specialty: Apparel & fashion
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Great System

Ease-of-use

This is beyond one of the easiest programs to use. The icons are easy to see and very simple to use.

Functionality

This product meet our everyday needs, as it does a great job to help us check out on a faster pace.

Product Quality

The design is very simple. They made it in a way that you can actually increase the text size if you need to; therefore, they seem to have designed it for people who aren't accustomed to staring at a computer all day.

Customer Support

Overall, I've been told customer support is great, but I don't have any direct contact with them.

Likes Best

This is a great system for POS and works very well for us. We have become very used to it and would not want to turn back!

Likes Least

It is sometimes slow, and it has problems printing receipts sometimes. Also, we have had many incidents where we have credit card issues. However, they are helpful enough to help us fix those issues.

Recommendations

Our company loves it. I am sure once you start using it, your company will love it, too.

 

from Cookie's Dept Store
Specialty: Apparel & fashion
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Review from a Cashier

Ease-of-use

This is very easy to use. The simplicity is the best part; they made it to be simple, and because of that, it's easy to use.

Functionality

As a cashier, it meets my needs very well, we don't have to do any math in our head, it calculates it all for us.

Product Quality

The functionality is at a medium due to the many errors we see on a day-to-day basis. I think there should be many improvements in the way it operates.

Customer Support

They are great. We've never had an issue with them other than that there is a long wait time for them to call you back, unless it an emergency.

Likes Best

It's not a bad program at all! We loved it the first time we started using it, but then, after many updates, there are things that improved and things that just got worse.

Likes Least

There are too many changes. Because of these changes, there are many more errors than what was there before.

Recommendations

Test it a lot before you start using it, and make sure all your employees get very familiar with the program before implementing it.

 

from Cookie's Department Store
Specialty: Apparel & fashion
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

VRP-a good program

Ease-of-use

Its a pretty easy program to use - no doubt about that. We have grown very used to it.

Functionality

Other than the downside listed, it has done us well in what we need it for.

Product Quality

The design aspect of it isn't the best, but for such simple tasks, it works well enough.

Customer Support

They are very helpful and don't complain when we call numerous times a day.

Likes Best

This product has many different uses, but it can be very helpful when you need to get access to information in a hurry.

Likes Least

There are many downsides to this program, and it can be very frustrating when we are in our busy season. There are program errors and lags in scanning items.

Recommendations

There is a lot to do using VRP. Make sure you go through all the programs and know how you want it to work for you.

 

from Pretty girl
Specialty: Apparel & fashion
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

We've come a long way with this system

Ease-of-use

There are some reports that have a million options and no instructions on how to use them or what one option mean. Therefore, you have to spend time searching.

Functionality

The basic programs meets my needs, but the very complex ones take up a lot of time to figure out how it works.

Product Quality

I am not impressed with the quality as i think it needs a lot more work done on it.

Customer Support

I am not able to say much on customer support. I don't have any communication with them.

Likes Best

I like that everything is so digital and there are many reports to run.

Likes Least

There are many things I don't like. There are numerous errors when we have an update, there are many error messages that appear, and the system itself doesn't seem like it was well programmed.

Recommendations

Please do not rush and accept everything, because it looks and sounds good. Make sure you take time to test and know what you will be using it for.

 

from Cookies Kids
Specialty: Apparel & fashion
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Fast and Easy

Ease-of-use

It is easy and everything is very basic. There shouldn't be any issues getting through training.

Functionality

It definitely helps with my everyday tasks. There's nothing it can't do.

Product Quality

It has a good, decent quality. I haven't really used that many other software programs to compare, but it's great.

Customer Support

I never had to contact their customer support. Therefore, I don't really have much feedback on that.

Likes Best

There are minimal steps to using each feature. It's easy to get used to.

Likes Least

I don't really like when it lags. It takes away some time to do the work.

Recommendations

Visual Retail Plus would be like a safe choice to go with. Don't think any problem will come from it.

 

from Cookies Kids
Specialty: Apparel & fashion
Size of portfolio: 101 or more users Portfolio size: 101 or more users

One of the best products there is

Ease-of-use

It's not difficult to learn, but remembering all the steps in the beginning was a bit tricky.

Functionality

Visual Retail Plus definitely gets important tasks done without causing many issues.

Product Quality

It's a very nice product with great quality. I would definitely give it a try if you're having doubts.

Customer Support

They are always there to help with whatever is needed. I appreciate that a lot.

Likes Best

I like how much this product has helped our company improve on sales.

Likes Least

There were some difficulties when first launching this product, but everything worked out.

Recommendations

Think of your company's goals and what needs to be accomplished. Then consider if Visual Retail Plus can handle it, which it most probably will.

 

from Pretty Girls
Specialty: Apparel & fashion
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Works great for us

Ease-of-use

It's very easy to use. There isn't much time wasted on training, because a lot of people understand it off the bat .

Functionality

Other than the fact that its difficult to correct your mistakes, I would say it's a well built system that meets out needs.

Product Quality

This system functions very well, and the quality is good! I have no complaints with that.

Customer Support

They have a great customer support staff. They're always willing to help with our problems.

Likes Best

The scanning makes things so easy on us. It's faster and checking out is better. Plus, there's no longer an old fashion looking receipt

Likes Least

Its hard to correct your mistakes at times. They should make it easy to do so.

Recommendations

Its an easy system to work it. You don't have to know much to do a lot!

 

from Cookies Kids
Specialty: Apparel & fashion
Size of portfolio: 101 or more users Portfolio size: 101 or more users

Very Reliable Product

Ease-of-use

It's not too bad, you get the hang of it pretty quickly. At first it was a little confusing

Functionality

It meets most of my needs, but some features in receiving could be improved upon.

Product Quality

The quality is good. I think there are ups and downs with every software out there, but overall, this is a nice product.

Customer Support

I don't deal with them, so I don't really know. I believe from coworkers' experience they are good.

Likes Best

The software is very user-friendly. It makes work more enjoyable to do.

Likes Least

It may lag sometimes, but it's not a big deal. It doesn't take long until it responds again.

Recommendations

Give this software a shot. It's great for a decent sized company with many employees.

 

from Cookies Kids
Specialty: Apparel & fashion
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

I love Visual Retail Plus

Ease-of-use

It is very user-friendly. It is easy to learn everything in a matter of a day.

Functionality

It meets my needs, no problem. It can handle anything from very simple tasks to more complicated ones.

Product Quality

It's better than you would expect. I'm quite impressed.

Customer Support

Customer support is great. They have very helpful staff. I appreciate the help.

Likes Best

I love that it saves me a lot of time doing the work I'm given. I get things done twice as fast.

Likes Least

There's nothing really that I don't like about this product. So far it has been great.

Recommendations

A software like this one is definitely a winner. It will help the company out for sure.

 

from Cookies kids
Specialty: Apparel & fashion
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

We got used to VRP

Ease-of-use

I think in the beginning, it was very difficult for us to adopt to this new system, but eventually, we got it and now know it well.

Functionality

Because this was created specifically for us, it meets our need exactly, but there is still work to be done.

Product Quality

The program is okay. It's not a stylish looking program, but it does get the work done.

Customer Support

The customer service is average, as there are times they are very hard to get in touch with.

Likes Best

In the beginning, it took us a while to get used to using VRP because we created a program to do what we need it to do, and it took us a while to get used to it, but now we can say it helps us a lot.

Likes Least

The search can take a very long time. And many times we have to call about numerous errors. It's very frustrating.

Recommendations

Always have a step-by-step plan on how you want to use any software and what you are willing to accept and what you will not accept.

 

from Cookies Department Stores
Specialty: Apparel & fashion
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Good software for small company

Ease-of-use

I have never any other software such as this before, so I don't know how easy or difficult it is compared to the others. But this is very easy for an ordinary person to use .

Functionality

I would say it definitely meet my needs and others in this company, as we have become very accustomed to it.

Product Quality

I think the look of this software is very simple, and it was probably made like that on purpose because of the simple functionality.

Customer Support

The customer support is good, as they are always available even on an emergency.

Likes Best

I like that this software was made to be used by anyone, and you are able to multitask while using it.

Likes Least

I don't like that we would get so many errors that pop up from nowhere. The vendor should troubleshoot this as much as possible before posting the new updates.

Recommendations

This software can work for any company, as it is equipped with a lot of modules that do everything.

 

from cookies Department Stores
Specialty: Apparel & fashion
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

POS is so simple

Ease-of-use

The icons are all basic looking. The program has main categories and subcategories, so its very organize and easy find what you need

Functionality

This product meets my exact needs. We are now able to scan items rather than punch them in one by one on the registers.

Product Quality

This product is well made and made just to be simple

Customer Support

Customer support is good to a point, but they do get overloaded and forget to call you back at times.

Likes Best

I love the POS set up! Its a great program that is so easy to learn, and you get so comfortable using it

Likes Least

It runs very slow sometimes and we get errors that don't always go away when you exit.

Recommendations

If you are getting your work done manually, Visual Retail Plus is simple enough for you to understand and compact enough to use.

 
 
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