Aldelo Express POS
About Aldelo Express POS
Aldelo Express POS Pricing
-- $99/month per device license (under a SaaS model). -- No "per device" license cost when merchant utilizes Aldelo Pay or approved Aldelo Partner merchant services.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Aldelo Express POS
1 - 5 of 25 Reviews
Jimmi
Verified reviewer
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Easy to use and cost friendly and I would highly recommend for start up businesses.
Great user interface requiring little post training. Very diverse in terms of functionality allowing for customization to best fit the restaurants needs and requirements . Very good support with nice responses and staff willing to help
CONSA few crashes here and there but what I don't like is the support if the issue is an OS or network issue its as if they don't want to help or are not capable because they try and avoid the issue altogether
Michael
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Compare at price and reliability
I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period. Not only that, 24/7 support is always good to have and never had any issues with program by itself. "Offline Mode" is a must for any POS and of course Aldelo has it. Very intuitive, ease of use and self explained software. Don't be fool by any other POS where they will try to sell you their product and talk Aldelo down as most of sales person will do. I have had experienced with MICROS (best for huge Corporation), Aloha (Good but too expensive), Cake (from Sysco! Really?) known for most horrible customer service and I have no idea why I'm even mentioning their name here. TouchBistro(best for IPAD integration but not too good for stationary places) etc...
PROSAs long as you have good hardware on it you are very pleased!
CONSMake sure your computer has a large memory and fast processor. If not, most of your issues will come from that not the PROGRAM!
Gabriel
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2017
It CAN be a good POS, but not worth the money I paid
Saves time compared to writing out tickets and keeping count at the end of the night.
PROSI can customize the menu items pretty well from the instant that the server clicks that button, when I don't have the problems listed below it functions as a pretty good POS system, its a shame that we have been using it for so long (10+ years) and they still can't seem to get their act together on these things.
CONSCustomer Support is 24/7, except for a holiday I called and they were closed (I don't know if its every holiday), I don't like that if windows updates itself it completely throws the program off and I have to call my computer guy (because apparently tech support that I paid money) for can't help me on everything related to the system, I don't like the slow response of the POS which can be a killer during rush hour and that I have to click the screen many, many times for a single task, another time killer. Sometime a single card transaction gets stuck in their Credit Card processing program which shuts all cards down after a while and if you don't already know how to fix it yourself be prepared to be put on hold as the 25th caller in line on a weekend.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Very good for quick service restaurants.
I have been using Aldelo for three years and it makes it really easy to connect the front of the house and the back of the house. Orders go in easy and the menu items are easily customizable for your benefit.
CONSSome reports are very general and could use some advance features. It sometimes crashes and meanwhile tech support is 24/7 and good, when it comes to networks or OS issues they stay clear and you have to look for additional tech help.
Linda
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Great tech support from POS Nation
Overall, adding Aldelo for Restaurants has been an incredible upgrade.
PROSAldelo is very easy for new employees to learn. Aldelo's "training mode" helps management onboard new employees quickly.
CONSBack Office can be somewhat difficult to navigate. This may be due to our menus numerous modifiers. Reports are more generic than I would like.
Reasons for switching to Aldelo Express POS
Restaurant Express was unable to handle the detailed modifiers of our menu.