BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend.
This solution offers online scheduling, database management, email and text message notifications and online payments.
BookSteam creates a custom website for businesses that houses business details, a list of services, client reviews and a "book now" button for accessing and scheduling appointments.
The database management tool allows businesses to collect and manage customer/client contact information as well as appointment information and history. With this information in hand, businesses can send special offers for customers/clients who are overdue for another appointment.
BookSteam also utilizes email and text reminders to keep clients up-to-date and connected, even while they are on-the-go. Clients and staff members receive instant notifications for every scheduled appointment.
Finally, BookSteam completes the sales cycle with their online credit card payments feature. Specifically, this feature includes keeping cards on file, requiring a deposit as well as simply collecting the full payment.
BookSteam has been around since 2012 and offers tiered monthly payment options based on the number of staff members and locations.
Josh from Australian First Aid
Employees number: 21 to 50 employees
Really easy to use, flexible and the support team are attentive and take feedback constructively to improve their product.
Didn't like that you couldn't customize the colour scheme - but this has been recently added as a feature.
Give it a go. Booksteam won't let you down. Highly recommended.