Versum Software


 

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of any size and can be accessed from any Internet-enabled device, including smartphones and tablets.

Versum offers real-time online appointment booking embedded within salon websites. Alongside this feature, users receive an online appointment book, a complete appointment history, appointment reminders and automatic thank you messages.

The customer relationship management (CRM) module of Versum allows users to send automatic birthday wishes, run targeted email marketing campaigns, integrate their accounts with social media sites and operate a loyalty and referral program. Versum also supports the back end of salon management by offering employee scheduling, real-time cash auditing, statistics and reporting, customer retention analytics and a point of sale module.

Versum is available for purchase on a monthly subscription basis. All users receive free setup assistance, training sessions and technical support.

 

Versum - Multiple devices
 
  • Versum - Multiple devices
    Multiple devices
  • Versum - Dashboard
    Dashboard
  • Versum - Financial report
    Financial report
  • Versum - Marketing automation
    Marketing automation
  • Versum - Salon website
    Salon website
Supported Operating System(s):
Web browser (OS agnostic)

34 Reviews of Versum

Showing 1-20 of 34

 

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Simon from The River Rooms
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

No problems just solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The most rewarding benefit I personally gain is time to concentrate on other areas within the salon knowing versum has everything I need from them in control. Cheers versum.

Pros

Very user friendly easily adaptable as the salon grows and evolves . Stylists and practitioners who have never used an internet booking service whom have been nervous to try find versum non threating and a relief to work with.

Cons

Is this a trick question?! Ok well seeing I don't have anything to say on this subject ... Shall we talk England's chances in the world cup?

Source: Capterra
 

Pawel from Inspiration hair salon
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Since I use this program in my hairdressing salon I really save time and have more time for client.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

300 free SMS

Pros

Everything. Really really recommend for all small and bigger business
Everything is clear and easy to use

Cons

hmmm
Last time was problem with server but engineers fixed in 10 minutes
Nothing else comes to my mind

Source: Capterra
 

Norene from Executive Skin & Laser

June 2017

June 2017

Great service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am really enjoying all the support Versum provides. They are quick to get back to you when ever you have a question or concern. It's an easy program to navigate through and very affordable.

Source: Capterra
 

Dagmara from Serenity Beauty Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We are very pleased with Versum, there is many features that we use all the time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is very convenient to have this software. Everything for the most part is quick and convenient.

Pros

We like most how convenient it is to create appointments. switch or cancel them as well. We like how the inventory option helps us keep track of the products we have in stock. It is also great how we can easily keep track of customers and their records so that we can make notes each visit.

Cons

No options for reason of cancellation. It wold be nice if we could have bullet pointed options for when there is a cancellation, so that it's quicker to select.

Source: Capterra
 

artur from WS Academy Wierzbicki & Shmidt Belfast
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Versum and everything is so easy now :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm so happy for the new experience with versum!!!!!
Now I have time for my people:)before versum I need extra one person for help in office.Versum gives to us the best guy Management Software, every time if I need help he's called , and explains everything and is clare.
before customers list was terrible ,now with Versum is so easy and clean ,just one click .My favorite is the inventory and service. Thank you very much guys great job!!! Ws Academy Hairdresser salon Belfast

Pros

Versum company gives to us the best guy Management Software, every time if I need help he's called , and explains everything and is clare.
before we have customers list that was terrible ,now with Versum is so easy and clean ,just one click .My favorite allis the appointment book,inventory,services ,statistics ,allowed I loved.

Source: Capterra
 

Nastasja from YMBY

May 2017

May 2017

Love the customer service and constant help to improve your site!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

My clients are never limited to what time they can make bookings! All your info is stored in one place! Very easy to use

Cons

If you have no acces to internet you can not make bookings! Could be slow when checking out appointments when your internet connection isnt good

Source: Capterra
 

Simon from Affinity Beauty Therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

A big improvement on our last software (MindBody) easy to use and very reliable. Excellent support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy for the administrator!

Pros

Very easy to use and quick, accurate messaging. View on screen is clear and precise and clients find booking easy.

Cons

Nothing yet!

Source: Capterra
 

Simon from Rock'n'Roll Tattoo and Piercing

May 2017

May 2017

Versum is the main tool for my team to manage bookings and keep the customers update about promos.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- marketing tools: mailing, text messages
- customer service
- constant development of platform
- great Web experience letting my team to use the system on various OSes

Source: Capterra
 

Signe from Beautybooster OÜ
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

I have used versum.com online booking system over 6 months and I am very pleased with my choice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good booking system with reasonable price.

Pros

It is easy to use, it has logical structure and good statistics. Very good customer service and all these function with very reasonable price.

Cons

Clients can not make over one appointment at time. If they want to book two treatments at once, then it in not possible now through the system.

Source: Capterra
 

Ewelina from Beauty in You
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Very easy to use, I can check my calendar any time, everywhere!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy access to my calendar

Pros

That I can check my calendar everywhere and take bookings even when I am shopping!
is very easy to use, clients can make booking on it's own and they got reminder day before appointment.
I can personalise messages to clients.
Clients can check what kind of treatments I am offering.

Source: Capterra
 

Nanga from Bukau Wellness Centre
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Versum surprises me everyday... I don't know what my new business would look like without them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

Business management, operations management, bookings, customer database management and all.
It makes it easy for me to manage and control things, in and out of the office.

Pros

When I say EVERYTHING, that's what I mean. It's such a peace of mind.
Appointments, Revenue Records, Web link to my website...

Cons

I would like a option to design the booking site, just so it can match my website look and feel.

Source: Capterra
 

Nanga from Bukau Wellness Centre

May 2017

May 2017

Versum surprises me everyday... I don't know what my new business would look like without them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When I say EVERYTHING, that's what I mean. It's such a peace of mind.
Appointments, Revenue Records, Web link to my website... just everything. Oh, I forgot my favourite, gift cards!

Cons

I would like a option to design the booking site, just so it can match my website look and feel. Otherwise, I'm happy with the site.

Source: Capterra
 

Joanne from Your Time Beauty
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

It was pretty easy to set up and get going. The staff are very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

being more organised and professional with my clients

Pros

It is very easy to navigate through, even though over the phone training is provided, its also easy to figure a lot of things out yourself.

Cons

I wish there were more colour options for the calendar :) apart from that everything has been fine with the software

Source: Capterra
 

Milena from Molso Hair Salon

May 2017

May 2017

The support is very helpful and friendly and I have very good experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like Versum salon software. It is very easy to use, has lots of features like reports, messaging, inventory management and much more. I recommend to everyone who wants to save their time and their employees.

Cons

.

Source: Capterra
 

Justin from Elem Hair
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Excellent system with very good customer support and our clients love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Versum for around 5 months now and we are very impressed with our experience. We have found the customer service and support to be excellent, the system itself is very user friendly and the online booking aspect is loved by our customers as it is incredibly easy to use and works as it should. Before switching to Versum, we tried numerous other online booking systems out there and have found Versum to be the best by far! We cannont thank Versum enough! You have made it much easier for us to run our business and accept online bookings.

Pros

The price is great but most importantly the user interface on both the front and back end of the system is perfect and looks professional on our website for customers but also works great for our employees when using it in the salon.

Source: Capterra
 

Hiromasa from Naya hair

April 2017

April 2017

This is the best one so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using different software for quite sometimes, but this is so far the best one i found.customer support is also very helpful and be patient to solve my problems out.i will recommend to everyone who is hairdresser or beauty to use.
Thanks versum.

Source: Capterra
 

Magdalena from Simply Beauty Of Chiswick
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Beautiful And Powerful Booking Software "All In One"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
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Value for Money
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Support

I have been with Versum for about a year now and I have been very happy after trying and overpaying to some other systems! Versum has everything you need, online scheduling, accounts, loyalty programme, reminders, marketing newsletters that you can schedule to be sent later, etc. It's also connected with google calendar and Facebook. It's quick and straight forward for a reasonable money. My clients love it, once they sign up (through Facebook for example), they can see their appointments history, loyalty points, they can choose their favourite therapist, time and leave us a message with their bookings, etc. They can schedule their next appointment within a seconds! Fantastic reports that keeps your hands on the numbers! Really great ad-ons if you fancy some extras but the system on its own is fully equipped. Customer service and support team is fantastic - quick responses and they are super friendly and chatty as well. They always go an extra mile to make sure you happy with their product and support and that you understand how to use the system, fully. I would 100% recommend it to any smaller or larger business who needs a reliable system. Thank you Versum!

Pros

It's quick, doesn't freeze, doesn't go down, has all I need to run my business. Easy to use, can set a different access to a different staff members. The support team resolve quickly any concerns and adjust the system to your individual needs.

Cons

There isn't ones.

Source: Capterra
 

Agata from Kandara Salon

February 2017

February 2017

Versum makes life more easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

It helps us effectivly book in clients, and has easy to use inventory and product management features. The group selection function is very useful as well, which lets us select who we'd like to include in our sms and e-mail campaigns. I definitly recommend Versum.

Pros

ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Source: Capterra
 

Katarzyna from NATURALNE PIEKNO
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Really thankful for make my work easer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very functional and easy to use program, staff always ready to help. I would recommend this program and company to all.

Pros

The most I lake in the software ? is easy , functional , I can check anything I wont if every minute, everything what I need is there.

Cons

I dont see any negative things in this program.

Advice to Others

Advice ? ...... yes..... Just use VERSUM

Source: Capterra
 

Gabriela from Gabriella Beauty Salon

January 2017

January 2017

The best online diary

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Versum it's very helpful. For now I don't worry about my appointments. My clients get message one day before so they can't forget about it. For me it's really helpful to make inventory and to make a payments. I have everything in Versum.

Source: Capterra