Aladtec is an online scheduling software platform used by public safety and health care organizations of all sizes. Aladtec automates and streamlines shift-scheduling processes. Employees can submit their availability and request PTO or shift changes from any device, and the system automatically tracks time off and accruals.
Admins are automatically alerted before they schedule someone into overtime. Employees can swap or give away shifts to others with the same qualifications, and changes are automatically approved, based on predefined rules set by admins.
The time and attendance features let employees clock in from any web-enabled device on the mobile-friendly version of the platform, and admins can compare the schedule to actual time worked.
Other key features include storage and tracking of employee certificates and licenses, as well as other data. Communication tools allow managers to send messages via email or text either companywide or to employees with certain qualifications. Employees can communicate with one another with the built-in message board and forums.
Aladtec is offered through an annual subscription, and pricing is based on the number of users.
Andrew from Dorchester County Dept of Emergency Services
The only thing better than the user-friendly interface is the customer service. The few times I have called correct answers came quickly. The friendly staff has very little turnover and if they say they will call you back, they do. They are also always open to ideas for new features and work hard to constantly improve the product. Updates (always free) to the software are timely and do not interrupt any users or functionality.
In 7 years we have never had a problem or unpleasant experience.
When I first evaluated the Aladtec product, we compared it to 4 competitor's products. We even went so far as building full-functioning demos for the 3 products we felt were best. We evaluated the user-friendliness of the system, customer service/tech support and of course, price. After a 30-day trial period with each product we compared the pros and cons of each and the choice was clear.