Kronos Workforce Central Software


 

Kronos Workforce Central is a suite human resource and workforce management applications including Kronos HRMS, payroll, time and attendance, absence management, scheduling and more. The Workforce Central suite of tools helps manage the workforce on a cloud platform that is scalable, as well as offering security features and mobile responsive interfaces. The system is suitable for organizations of all sizes.

Workforce Central is a single automated solution that enables organizations to manage schedules, track time and attendance, manage attendance and leave policies and measure productivity. Additional features give managers reports and information regarding labor demands, worker availability and scheduling across the organization.

The user interface includes one-click access to frequently used features and a customizable employee self-service portal. Suite-wide reporting and analytics provide managers with visibility into employee data via alerts and dashboards.

Kronos offers several pricing options along with training, implementation and system management services.

 

Kronos Workforce Central - Workforce management dashboard
 
  • Kronos Workforce Central - Workforce management dashboard
    Workforce management dashboard
  • Kronos Workforce Central - Benefit open enrollment
    Benefit open enrollment
  • Kronos Workforce Central - HR employee position
    HR employee position
  • Kronos Workforce Central - Manage by exception
    Manage by exception
  • Kronos Workforce Central - Manager self-service
    Manager self-service
  • Kronos Workforce Central - Tailorable workforce
    Tailorable workforce
Supported Operating System(s):
Windows 7, Windows XP, Web browser (OS agnostic), Windows 8

94 Reviews of Kronos Workforce Central

 

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Software Advice Reviews (83)
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Showing 1-20 of 83

Angela from Envision Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Kronos Workforce Central is the best for timekeeping

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Pros

Kronos is a very user friendly system and has a lot of great functionality. I have personally used a lot of timekeeping/payroll systems and Kronos is the best out there. It is easy for administrators as well as users and the support Kronos offers greatly exceeds that of its competitors.

Cons

There are a few features that the version of Kronos I am currently using does not have. However, I believe Kronos listened to the requests of its customers and has implemented those in later versions. I cant wait to upgrade!

 
 

Lisa from Morgan Foods, Inc
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Had it for quite a few years

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Pros

We are comfortable with it now that we have had it for so long. Once you get acclimated to it, it is easy to keep time updated. It's nice that even when an update is happening and we are offline....it still tracks the time because it's in the cloud. I am very happy to be in the cloud now.

Cons

Doesn't integrate with Ready well. Not a single sign in. We have separate sign ins for each Kronos product. Not enough detailed reports available. Needs to be able to give managers & Supervisors more access to other departments-employees without having them report directly to them. This helps when filling in for other supervisors.

 
 

Julie from Plantation Mangement
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Sometimes I feel stranded on an island all alone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

"After the implementation" team is needed. Someone who knows all the ins and outs to ask you 6 months down the line after you have a clue about what is going on. What is the product not doing for you that you wish it did. Maybe it can and we just can't figure out how to make it work to the best of our abilities.

Pros

There is so much potential with the product. I feel that I could achieve so much more if there was someone to work with me to discover it without it costing an additional fee.

Cons

There is so much unlocked potential with the product. I definitely feel if we had someone that we could work with on an ongoing basses we could continue to make this system great.
The system performance is not up to par within our working environment. Outside of our daily work environment is great.

 
 

Jose from FedEx Office
Specialty: Distribution
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Kronos Payroll

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Kronos is a great software for keeping track of hours worked. Fairly easy to operate.

Pros

All the reports you can generate. you can add notes to your time punches.

Cons

It takes a bit to update entries sometimes. Working overnight correcting the hours is sometimes a pain.

 
 

Robert from Hartford Healthcare
Specialty: Healthcare / Medical
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Kronos Workforce Central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been a Kronos customer for almost twenty years. The software and hardware provided by Kronos continue to improve and keep up with and exceed industry standards. I would recommend Kronos WFC for any medium to the large company requiring a Time/Attendance, Scheduling, and/or Attestation solution. The customer service is great and they will let you do everything yourself or can provide full support. There are also plenty of candidates to hire with Kronos experience. Incoming employees have often used Kronos at a previous company and get up to speed quickly.

Pros

Kronos does everything you need for a robust corporation. Pricing is a la carte so you only what for whatever products you need in whatever quantities.

Cons

Kronos may not be the right fit for a mom & pop company with limited requirements.

 
 

Erin from HyLife Foods LP
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Kronos Reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The product has been a good step up from what we had be before. It is capable of more calculations and automation.

Pros

I like the genie feature for quick reporting and also the complexity that the interfaces we had build have.

Cons

System speed is often an issue. The reporting is very limited and not easy to customize. The genies also have limitation and you cannot combine information from a detailed genie with an accural genie, causing us to have to do a lot more work in excel.
Response time from KGS is slow and case seem to be left open with no resolutions for too long. I find that I have to constantly monitor the case log and send updates asking for meetings or timelines when I can get answers/help.

 
 

Barbara from City of Staunton
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Upgrade

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I am not pleased with the upgrades made. There are so many things that I could do in the old version that I can not do in this version which has made my job harder. It is not as user friendly has it was.

 
 

Thomas from Gilmore Center, Inc.
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Kronos Workforce Central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos has proven to be effective in our management.

 
 

Naveed from The Arc of Baltimore
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Kronos WFC

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We are relatively well satisfied with our experience of Kronos given our complexities. We have staff that work at various long term heal;healthcare sites and during one day might be working in several of those houses with patients of various funding streams. We have been able to utilize features of the WFC to help us mitigate some of these complexities and continue to work towards getting more out of this system.

 
 

John from El Super
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Expands depending on your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

So Kronos is a great payroll system, that can also serve depending on your needs as an HRM *human resources management system*. The system integrates fairly well with other systems, such as people serve or workforce and can be expanded depending on the needs of your organization. For the most part as a time keeping system it does a great job in keeping payroll data up to date.

Pros

ease of usage
communicates well with other systems
can be expanded depending on company needs

Cons

may be too expensive depending on company size

Advice to Others

do your research and make sure you pick the right system for your needs.

 
 

Carl from Tesla
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Time off requests are a PAIN in the rear.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Trying to schedule time off for a future vacation is a big huge hassle.
Timecard hides current date after just a few work sessions forcing user to scroll down.
It should know the date and bring the user to the current day.

Pros

Auto figures out the hours when start and stop times are entered.

Cons

No list of what future time off you have requested of the status.
No details on how much vacation you will accrue by a future date.
No confirmation of what you have submitted to the manager for approval.
No monthly calendar scrolling to block out time on.
Time sheet forces an extra down arrow for last week of a two-week work session.
Slow as could be during peak usage times.

Advice to Others

Stay away from this software if you can, if not learn to deal with it.

  Response: Sharon, Kronos

Date: March 2017

March 2017

 

I’m sorry to hear about the challenges you’re experiencing with time-off requests, we appreciate the time you took to provide us with this feedback. There are several settings administrators have to control the behavior of the time-off request functionality for users, typically depending on their organization’s policies. Your HR administrator should be able to go into further detail about your company’s specific settings. We would also be happy to discuss these settings in more depth, please feel free to contact me at Sharon.Long@Kronos.com when convenient to you.

Thank you,
Sharon Long

 
 

Joe from Harford Mutual
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Frustrating to use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

It must be helpful to HR but it's a total pain for the users. If I leave work 2 hours early (PTO) and clock out a minute late, it cannot figure out my correct hours for the day. If I arrive an hour late but the clock in one hour and one minute late, it cannot figure out my correct hours for the day. A manager needs to adjust my time in these cases. Scheduling time off is not too difficult but the system has no way of telling you how much total time you have remaining for the year, it can only tell you how much time you have accrued through the end of the current month. And if I schedule to leave at 2:00 for the day, I have to request to leave at 1:00 because it cannot figure out lunchtime.

Pros

Nothing

Cons

PTO calculations. Would be nice to know how much PTO we have left for the year. Some co-workers have lost days at the end of the year because they had more time left than they thought. Our department keeps track of our PTO on an excel spreadsheet since Kronos can't. My manager has to make manual adjustments for someone every week.

Advice to Others

Paper time cards are a better option for users. But it must be stellar for our HR department.

  Response: Sharon, Kronos

Date: March 2017

March 2017

 

Thank you for taking the time to provide your experience and the impact caused by early/late punches. Kronos offers the ability for administrators to configure the threshold for what’s considered an early or late punch, and provides the option for managers to override or correct those punches based on the employer’s workplace policies. We recommend speaking with your HR administrator as a first step to further understanding your company’s procedures. We’re committed to continuous improvements to commonly used features like time off, so we appreciate your feedback and if you would like to discuss accrual balances, or anything else, please do not hesitate to contact me at Sharon.Long@Kronos.com.

Sincerely,
Sharon Long

 
 

John from Pandora
Specialty: Media
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Kronos

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos is a great product but is sometimes difficult to use. Once I figured it out, it wasn't too bad, but the only function I used it for was timekeeping.

 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Kronos has been great

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

We have really enjoyed using Kronos. It was a great time clock and general HR management software. It had a simple interface for employees to sign in and out and view their details.

 
 

Tahmina from NYU
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Ease of use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Kronos is very easy to use. Although it wasn't the easiest software to learn, it was definitely comfortable to use once learned.

Pros

There are many customizable features on Kronos. Kronos orders employees neatly according to seniority. It is very easy to manage payroll. It is very easy to do reports on overtime, vacation time, personal days, and sick days.

Cons

Sometimes, when you manually enter overtime the system does not recognize the information the first time.

 
 

Dana from QPS Employment Group
Specialty: Recruiting Agency
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Streamlined software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Very easy to use! You can navigate through fields very easily.

Pros

Navigation is fool proof.

Cons

Missing some bells and whistles

 
 

Tracy from Valparaiso University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Kronos is great for some industries, but not so great for others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos has a lot of whistles and bells, so if you have deep pockets and a need to manage timekeeping for a large number of employees in different locations with unique needs by location, Kronos may be a good fit. If your timekeeping policies are not strict (i.e., you allow employees to flex, work from home), I would recommend a less expensive, simpler tool for timekeeping. You may get more bang for your buck if you also use Kronos HR and payroll modules (we do not).

Pros

The software has been around for a long time and is not buggy. Most of the issues we have observed are due to the configuration. The implementation folks were very knowledgeable. We are using the latest version of Kronos (v8.0.11)

Cons

Configuration is VERY complicated. We did the majority of it on our own to save cost (Kronos charges $180/hr), and the set-up and roll-out to over 1,500 employees took over a year. The interface with our ERP is also clunky and a bit of a black box. Kronos changed their customer support portal in October 2016, which was right in the middle of our launch, and they did not migrate all of the documentation until a few months later. That was not fun.

Advice to Others

Many health systems use Kronos. I recommended talking to someone in your industry who is using Kronos before you decide whether or not to purchase. Every employee needs a Timekeeper and Employee license, whether or not you use the mobile app. The apps require a separate (less expensive) license. Managers also need a license. Costs add up quickly.

 
 

ROBERT from HOME DEPOT
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Kronos is overall a very powerful software. It has enough features to accommodate nearly every workforce.

Pros

Ease of report generating

Cons

Hard to learn,very finnicky.

 
 

Tamara from FGH Hospital
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Kronos Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I believe this product is very helpful in tracking the clock in and clock out of employees. Offering the fingerprint really allowed us to offer and hold our employees accountable.

Pros

Tracking, specific employee #'s, and the opportunity to include the fingerprinting clock in is extremely helpful.

Cons

Sometimes punches do not cross over to the system. This forces employees and supervisors to use the additional time to check all clock ins and clock outs to ensure pay is correct.

 
 

Kevin from Komputer Professional Services, Inc.
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Been involved with Kronos software since 1991

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Have been involved with implementing of Kronos at numerous Manufacturing Facilities. I found a high level of Quality of Design and rarely did we ever have bug issues with the software or with interfacing data to other systems. The technical staff has always been very helpful and when questions came up as to transferring data to General Ledger systems.

Pros

Stability and Innovation

Cons

Can't really come up with any cons. The only thing that I can think would be more directed to the users of the system. I have been using Kronos software since 1991 at various locations. They could improve the training of user sites by improvement of training the trainers that provide training support at the user level or nontechnical level.

Advice to Others

Plan and Fully Commit to any Project or do not start that project. Commit resources for a successful implementation

 
 
 
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